From Bambi To Boundaries: What Objects Reveal About Mind, Body, And Meaning, with Richard Rollinson

Objects that teach therapeutic care

Objects can be trivial, or they can be portals. In therapeutic care, they often become the latter: anchors that hold a story, a lesson, and a person. Across this conversation with much-loved veteran leader Richard Rollinson, we track how a toy fawn, a battered picture book, a chocolate egg, a skull, a crystal ball, and even a baseball field opened new ways to think about children’s minds, their lived bodies, and the spaces we create around them. The thread is simple but deep: meaning is not handed down by theory alone; it is made in the living day, noticed in small details, and held long enough to think. The value for practitioners is clear—objects invite curiosity, challenge certainty, and offer a shared language that can reach where instruction cannot.

Consider Bambi. In a cinema full of tears, a small group of traumatised children ask why others are crying. Their confusion exposes a gap many adults miss: when experiences have been chaotic, the link between event, body, and feeling may be dulled, scrambled, or defended against. A similar lesson sits in Rosie’s Walk, a wordless classic read night after night. Skip counting the apples and a 14?month?old protests—not with words, but with an elbow. Continuity matters, not as fussiness but as scaffolding for sense-making. Here, modern neuroscience helps: Damasio’s critique of Descartes reminds us mind and body are not separate realms. In care, that unity becomes practical: we observe posture, breath, pacing, gaze, tone; we look for shifts over time; we match routines that touch both soma and psyche.

Then there’s “cream egged.” A child hears “cremated” and turns it into Cadbury’s “cream egged,” folding death into the nearest sense-making shape. The point is not to correct, but to respect developmental logic while offering manageable doses of the world. Children personalise experience; they reach for images that fit the mind they have. This nudges us away from lectures and toward guided noticing: ask what they think an object means, let their story lead, and only then add gentle edges. The crystal ball adds a further caution—don’t predict outcomes for children. Resilience can surprise. What we can assess is the reliability of the environment: is there a plan B, predictable care, and room for growth when services wobble?

Boundaries matter, but so does play. A family photo at Yankee Stadium becomes a working metaphor: the field of play sits inside clear lines; there’s foul territory, umpires, shared rules, and a warning track before the wall. Good care is like that—boundaries, not barriers; containment, not incarceration. Gates open; people move in and out safely. Winnicott’s triad of work, love, and play becomes design criteria for homes, classrooms, and programs. We must build shared purpose and allow exhilaration without reckless harm. Early indicators of progress? Presence, ordinary participation, communication beyond meltdown or retreat, and being able to “live to learn” in a classroom without being pressed to master algebra before trust exists.

How to use objects with children? Select with care. Offer an invitation, not a test. Lay out a few items, ask what draws them, and wonder aloud together. Keep the doses small. Ensure the room itself is safe, predictable, and held by adults who can think. When a child says “I don’t know,” try pretend-thinking: “Let’s imagine you did know—what might it be?” Often that opens the ballpark. Over time, children take ownership of insights; they are not handed truths but discover them in a space designed for noticing. The real takeaway is a stance: collect moments, treat everything as potential material, hold meaning lightly, and return to the same row not because we failed, but because some coins are unearthed only on the second pass.

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Transcript:

Hello and welcome to the Secure Start Podcast.

And when I’m talking about the object, I’m talking about the person for me that comes out of it. Now, some of them are a compilation, but many of them are of individuals. And the significance is the gift the individual gave me. It’s not about the individual, it’s about the gift they gave me that helps me to think about, has helped me to think about. Gosh, what could that mean? It’s important in itself, but it also highlights Descartes’ error. You wouldn’t think it, would you? A child’s book that has no words, and it upends René Descartes. Children’s life experiences are personal sized and personalized. We prepare them for death. And you know, again, I’m I’m I’m still I still got my L plates on in this in this town. And I I said, what? He said, well, look, when you think about it, what’s the best preparation for death? I said, I don’t really know. He said, living a good life, having a full life that you can really experience and engage with. I I felt quite encouraged that our work isn’t just to control and contain and maintain children, you know, within, you know, not putting a foot wrong, it really is to help them experience and develop their own capacity to have a good life, whatever that is. What I’m trying to offer is a different way of working that involves thinking and thinking about feelings.

Hello and welcome to the Secure Star Podcast. I’m Colby Pierce, and rejoining me for this episode is the much-loved former director of the Mulberry Bush Charity. Before I introduce my guest, I’d just like to acknowledge the traditional custodians of the land that I come to you from. The Ghana people of the Adelaide Plains. And acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Richard Rawlinson. Richard was, until the 31st of December 2019, the director of the Planned Environment Therapy Trust and remains an independent consultant in the fields of therapeutic childcare, education, and mental health across the voluntary, statutory, and private sectors. Richard has a long association with residential therapeutic communities, having worked at the Mulberry Bush for well over 20 years, and where from 1991 until 2001, he worked as its director. He was also director children and young people at the Pepper Harrow Foundation from 2001 to 2005. Amongst his activities in this field, Richard worked for many years with the Department of Social Welfare in Portugal to support the development of specialist therapeutic residential communities across the country. Richard continues to work in a consultant role with several organizations in Portugal and in Ireland. Unbeknownst to us, the video failed while we were recording this episode, leaving only audio. Thankfully, that was intact. If you take something positive from this interview, or from the podcast more generally, please like and subscribe. And share in your networks. This really makes a difference to the caliber of content I can continue to bring.

Well, welcome back, Richard, uh to the Secure Start podcast. Really looking forward to this one because um you got you’ve actually got something a little bit different and a little bit uh special for us this time.

Right. Well, I I I think what it is is I I guess to begin, I’ve always been curious about everything and anything, including about objects. And I’m talking about from very early in my life, but even more so when I was at university back in the States, I had a course. I I think I told you before, I studied Latin and Greek for many years, and there were associated programs, and there was a book called The Mute Stones Speak, and it was about Etruscan remains, pre-Roman remains, and I was quite gripped by how much the author, whose name I can’t remember over 45, 50 years, uh, was able to extract from just looking at these objects. And I always remembered it. And at my time at the Mowbray Bush, I, as you could imagine, I spent many years giving talks, lectures, writing articles, and for many times I enjoyed it. But sometime 30 or so years ago, I thought to myself, actually, probably about 85 to 90 percent of the people I’m talking to are on site already. There’s probably another five or so percent of people who might be able to think, oh, I’ll look into this. He said something interesting. And there was, you know, one, two, three percent of people where frankly I could stand on my head and whistle Dixie and they’d pay no heed to me. So I thought, well, what could I do? What would help me and what would help them do it? And I thought, okay, I’ve been collecting these objects, maybe I’ll just, and I’ve been keeping them for myself, these are objects all through my working career that were either given to me by children or reminded me powerfully of a child or a group of children I worked with. I thought, well, I can share it with them. Now I hastened to add, you may have heard about a worldwide excellence program called The History of the World in 100 Objects.

No, I haven’t heard of that actually.

Oh, it’s very interesting. I hastened to add, I was doing presentations five years before he put this together. So I taught him something well. And uh but I I had this growing collection, and it developed, and stop me if I’m going on too much about it. But when I first came to England, I realized there was a train from York to London, and it took about two and a half hours in those days. It’s about an hour and forty minutes now, but the great thing about it was they had a bar in the train with table to sit on. I thought, oh, I’m gonna go to do that. And I went down, and uh while I was wandering around to see the Garbo Film Festival, I I came across this play. It was called Brief Lives, and it was based on the stories by someone called John Aubrey, who wrote in the early 17th century about people, and he gave very brief life communications. I thought, well, that’s interesting. And this guy called Roy Dutrice was performing. And I went to the play, sat high up in the gods, and he came on looking very, very old and elderly, and the whole of the stage was covered with objects. And he’d pick up an object and he’d talk about it in relation to the brief life he’s writing about. I thought, this is amazing. It was so good. I stayed in London overnight, and I went and saw the play again. And what really, really struck me this time was he didn’t just talk about the same objects. He picked up different ones and spoke about it. So that was in 1970, the end of 1970. Good year then. In 2008, I was in Richmond in England, and I saw brief live was on with Roy DeTres. I thought he’d been dead for years. And I went to see him, and he was genuinely elderly, he didn’t have to use makeup anymore. And he did the same thing. And all that time he had been a one of my models about well, this is what you can do. You have this object, and you can you can talk about it. So, you know, I did that, and then Potter came along. Do you know what Potter I’m talking about? Harry. You’d think so, no. Dennis Potter. Dennis Potter. Hang on. This this is Dennis Potter. He is one of the best British playwrights. He died some years ago. He wrote wonderful TV plays, highly regarded, and he had things, and he was interviewed. Uh I now this is very interesting. He was interviewed by Melvin Bragg in 1994, two months before he died of cancer.

Well, Melvin Bragg is a name I do know.

Indeed, yes. And he just Melvin Bragg just finished doing his program that he did for about 30 years on BBC Radio. But he was interviewed by Melvin, and I remember it clearly, except I elided something because I also saw an interview with Dennis Potter in 1987 by Alan Yentub. And somehow in my mind, which I think is I elided them together. And I think the thing is, and this is an anticipation of my stories, there might be something about the stories that perhaps go over the same ground. And that’s exactly what Alan Yentub said to Dennis Potter. He said, You know, Dennis, you’re a highly regarded, but some people say you really just hoe the same row. And so my first object, it’s not a hoe, because my grandchildren took the hoe from their toy things. So I have this. And what he did, and this is how I lied to it, because when he spoke to Melvin Bragg, he had he was sipping um morphine because he was within two months of dying. Goodness. Smoking a cigarette, as he always did. But what what he said was, well, you see, the thing is they’re probably right. I am hoeing the same row. But the thing about it is, and he did the hoeing with his hands, and he said, the thing about it is I always feel I never get it quite right. So I go back to it, and I think there might be a precious coin there that I haven’t unearthed. So in this process, I always thought about Dennis Potter, extraordinary guy. He’s uh I have hugely annotated. This book of mine, of his is massively annotated by my notes. It’s falling apart because it was from 1994. And uh it’s just something about the way people look at the world, the work, their focus, their discipline, and themselves. And it brings out so much. So that that was it. And one last thing. By by way of prelude. Another object. Can you recognize?

R2D2?

R2D2. And when did you first see him?

Oh, I think it was at the drive-ins in probably 1977 or thereabouts.

Yeah, it was yeah, it was around 75, 76, 77. And what is, amongst many things, what is highly significant about that first film?

Oh goodness. You’re taking you’re taking I don’t know how much my analytical brain has developed by the age of seven

years.

It’s the first time a holograph was ever used in a film. Oh, okay. And there was R2, and he had he had been sent over to get some help from Obi-Wan Kenobi, and he was there, and out from him came a holograph of Princess Leah Organa saying, Help me, Obi-Wan Kenobi, you’re only hope. And it was broken and damaged. Help me, Obi-Wan Kenobi, your only hope. And I thought, a hologram, and it was of a person. And I think for me, the significant thing about my objects is they’re like R2. And every single object contains a person. And when I’m talking about the object, I’m talking about the person for me that comes out of it. Now, some of them are a compilation, but many of them are of individuals. And the significance is the gift the individual gave me. It’s not about the individual, it’s about the gift they gave me that helps me to think about, has helped me to think about, gosh, what could that mean? And notice things that previously I might not have noticed in the ordinary hassle and unfolding of a day and holding on to things and seeing, you know, the work, the life, the living day. It’s the material that we can use. And some things are actual material, but they are also material. So this is why I constantly collected these objects, not obsessively, they sort of came to me. As I say, some given, some I thought, oh, this reminds me. And and I I think it’s it helped me develop a way of thinking that at least tried to focus on what might this mean. It could be insignificant and ignored in passing, but what might it mean? And in this context of what I’m saying to you and what I’m presenting, I’m not here to persuade anybody. I’m not here to tell people, this is what I learned and this is what you have to know. No, it it has nothing to do with that at all. It’s just saying, let’s notice what’s actually going on in the moment, in the living day, in the context of things, not discard it as irrelevant, because even if it isn’t central to the work, it’s something about the living day shared, the work that we try to do, and there can be some meaning in it we might miss. And we neither overlay it or or dismiss it. So that that’s really what brought me along to this point.

There’s so many thoughts going off for me, Richard. Sorry, I might have I might have spoken over you briefly for a moment there, but uh I I think about um how the objects anchor you to perhaps anchor you to a story or an experience. I I’m thinking about the objects as metaphors. Yeah. I’m also thinking about what was the response of the crowd that you were you were delivering uh workshops to or or or speaking to uh when rather than give them the traditional um workshop seminar, you uh you you started talking about objects.

Well, uh very well received, and I’ve also done it with children and young people. And to be perfectly honest, they will often get it sooner than adults. Not always, but often. The only other thing is, like my grandchildren, they want the objects. So I sometimes have to negotiate after a presentation with young people, children especially, to say, you know, all right, this is it. If you give it back to me, I’ll make sure you get an object just like it for yourself. Because they want the object. And uh I was looking today for a couple of things, and there’s a few things missing from my collection because of my grandchildren. So the helicopter, I think I know where it is. But to be perfectly fair, I’ve nicked a few things from them. So don’t tell anybody, but my granddaughter’s uh queen’s it’s not a crown, it’s a bit smaller than that. I still have it, and I broke it. It’s in two pieces now, so please don’t tell her. And so the you know, this thing, I have a care bear there that belongs to uh I think it’s my daughter from many years ago. And uh but I’m putting it to good use. I’m taking good care of it as well, and we’ll get to the care bearer, I’m sure, sometime. But it it really is a a positive response. And I spoke to in Portugal to the Association of Child and Adolescent Psychiatrists, and I spoke about a few other things, but talked about the objects, and at the end of it, several of them came up to me and said, This is the first ever lecture we have received from anybody that doesn’t make reference to theory and you know, uh articles and things, but it was really interesting. So, you know, so far it’s been well received. And uh because I think it’s just it captures people where they think, oh, I’ve been there. Yeah, oh yeah, I can think of something, and uh just encourages them to notice even more what they’re already noticing, or might not be noticing so much. I’ve never had anybody say that’s a lot of rubbish. They may have been thinking it, but hey, you know.

As I’m understanding it, it’s a it’s kind of an aid or a way of getting people to think more deeply.

Yes. And that’s our that’s our challenge. Yeah, to think and notice things. So shall I go into the first object they’re gonna talk about? I’d I’d love you to. So yeah, go ahead. All right. I’m just gonna turn around and pick up. This is the object. I

I also have a picture because uh I’ve only just reclaimed this from one of the younger grandchildren. And uh tell me what you see.

Uh well, I see a fawn. It could be Bambi.

You got it in one. So a long time ago, although perhaps not in a galaxy too far away, we didn’t have online films, we didn’t have DVDs, we didn’t even have VHF VHS tapes, and on an annual cycle, the Disney films came out. And every half term in Britain, a Disney film would come out, and as you can imagine, the cinemas were jam-packed, two daytime programs a day over the whole time. Absolutely crowded, and this is nineteen it was probably early nineteen seventy one. No, hang on. Went to the mulberry bush. So it was early nineteen seventy five. And we always at at holiday times we always had some of the newer children stay back with us at the Mulberry Bush to really get f more fully engaged in the work without the pressure of the the old hands, so to speak, of the children. And we went to see the Disney film. And on this occasion, it was Bambi. So here you can imagine a flea pit cinema in the small town of Whitney, absolutely jam-packed with children and young people, and then myself and Leslie and Marion, the grown-ups, with six Mulriebus children back for the half term. The film starts, it goes on and on and on, and it gets to, as you can imagine, the part in the program where Bambi’s mother is shot. And the whole cinema, bar a certain few, is in tears. Absolutely devastating. Absolutely devastating. And then one of the children, I’ll call her Jay, turns to me and says, Richard, Richard, why are the children crying? And I’m like, you see, Jay, Bambi’s mother’s just been shot. She says, Oh, oh. I said, but don’t worry. Bambi will be looked after. He’ll be safe. He’ll be looked after by his dad. He says, okay, and she turns over to the other children. She says, Hey, Charlie, Major, okay. The children are crying because Bambi’s mother’s been killed, but Richard says not to worry because he’ll be looked after. The whole rest of the cinema is complete wreck. And these six Mowbray Bush children are wondering what’s going on. This disconnection between psyche and soma, between life experiences and things, and more puzzled, not about what’s going on in the film, but the children that were crying. What’s that about? And it taught me a very, very powerful, powerful lesson about I I was gonna call it the disconnection. It’s not a it’s about a confused connection between life and what’s going on and what they can experience and how they can do it. And I always kept that in mind and was always mindful about how things you and I can take for granted as, oh, that’s a feeling thing, and this is how they connect it. It isn’t always that way with children who have suffered themselves from very, very severe experiences of hurt and pain and abuse and distress, and how they deal with it by a disconnect or the lack of a greater connection at the time between that, having feelings, showing emotions, noticing that, being able to talk and think about them. There’s work to be done in the work that we do to a different degree, but it was very powerfully brought to me by that uh going to the Disney program, Bambi, and you’d go in a very different cycle. You could not get a Disney film in those days, in the 70s, early 80s, except by going to the cinema and watching it. So it was a huge event. And uh so that that was about the fawn and Bambi. And and and then we go. So uh again, perhaps nothing hugely profound comes out of this, but I’ve never forgotten it. I’ve never forgotten it.

While you’re while you’re locating the next one, a recent guest on the podcast was Peter Blake, and he was talking about the mind of children and uh how um and I reflected in that conversation that that he was saying about how difficult it can be to for to get people to consider that children have a mind. And I reflected that yes, they they probably see children, adults typically see children as um needs, behaviors and emotions, but maybe not consider considering their mind as well. And I think that that’s a beautiful illustration for the fact that children have minds and and their minds are different based on uh life experience and we need to take in consideration not just their needs, emotions and behaviors, but also their minds.

Right. And and maybe I’ll jump to it now, because I have a book. I’ll tell you. It’s it’s a book. It’s it’s called Ro Rosie’s Walk. Rosie’s Walk. It’s not even the original. Our original Rosie’s Walk that I read to my daughter two thousand times is so fragile now. We got we got another one for the others and the grandchildren, and now this is fragile as well. But it’s important in itself, but it also highlights Descartes’ error. You wouldn’t think it, would you? A child’s book that has no words, and it upends Rede Descartes. Um, Antonio Damasio, who you may have read and heard of, he he he wrote a book called Descartes’ Error, and the thing about it is books

never lend people books, they never return them. And I lent this one. I mean, my shelf is full of books people lent me, and I’ve never returned, but I don’t have Descartes’ error, but I do have the Malazius book, The Feeling of What Happens, and it’s fascinating. But let me tell you this. So, my daughter, who is now 46, she started off as a baby, and for many years we would read a book to her, and as is often the case, it’s the same book, night after night after night. And there and this this is about Rosie’s walk, and it’s about a walk a hen takes out of her house, uh in a little you know, hen house, and around, and there is a fox that tries to get her, and they’re constantly up-ended, and there are a few words in it, but of course, as most parents do, we elaborate the story and we point out the things and say things like, Oh, look, there’s a bird on the top of that tree. Watch out, Rosie! Oh, look, isn’t that oh, what’s gonna happen there? Oh, look at the frog, he’s jumping. You do all that, and you do it one day and two days, and a century and three quarters later, it feels like, you’re there, and it’s been a very long day for Richard. And I go up and I’m reading Jesser’s story, and I try to be quick. I try to be quick, and I don’t count the apples on the apple tree, and I carry on to the next page, and suddenly I have this little creature giving me the elbow, still still drinking her milk bottle, so I guess she was about 14 months old, because she was breastfed, but and I knew the message was I had to go back, I had to go back and count the apples, because there’s something about the continuity of making sense about it. And I thought about that and I thought about it, and of course, we’ve read lots of books to children we’ve looked after, not from our own family, and it’s the same important thing about keeping going, getting it, getting it right in the way that they can experience it. So there is some kind of continuity that adds meaning to it. So, you know, I did all that with Rosie’s Walk and you know, survived to tell the tale, and in my own way, really enjoyed it and didn’t mind being told you didn’t count the apples. But I thought about that and I read Descartes’ error afterwards, and it touches on, I say this because you you mentioned the mind, because what Damasio points out is Descartes’ error is he separated psyche and soma, mind and body, made them quite separate things. And the point my daughter at the age of 14 months was telling me, and that Antonio Damasio is telling us, is that is an error. There is a connection between mind and body, between what’s going on here, what’s going on there. There’s something that makes sense, and it has to be both mind and body and continuity. I I know the analogy isn’t exactly right, but I I think you get what I mean. How important it is to keep a connection between these things, and how important it is in our work to keep a connection between mind and body and the care, the actual care of a child and young person, and what else is going on. And uh I could talk more, but I think just at this stage, it it’s something about being reminded powerfully about the connection of the wholeness and wholesomeness that you were talking about earlier, the mind of a child. It might not be available to do, you know, uh quadratic equations, but there’s a mind there. There’s a mind there. And we have to connect that to it. So that’s it.

That connection is often represented in how the children present. And and I pay a lot of attention and and in my psychotherapeutic work, the first quarter of my notes is really what I observe about the child’s presentation.

Yes.

And that’s that’s that connection that you’re talking about with between what’s going on inside and what is manifestly representative of that in the their their actual physical presentation. And what I hope for is a change in that presentation over time.

Well, in indeed, as and when they need it. And you know, I get I guess what I learned was that I can be helped by a 14-month-old child to remember that connection. So it it’s an interaction, but certainly once we learn these things and the young people can remind us about it, it’s it’s extremely helpful, and the you know the material is there. L let me get you another one. Okay. Oh, here it is. This is a very, very ancient. I don’t know if you have them in Australia. This is a Cadbury cream egg.

I think we do, or at least we do. Okay.

Right. I they they are omnipresent nowadays, as it wi with with everything, but in the past they would be available from about uh Valentine’s Day till Easter. It was a cream egg. And uh so 1980. We’re coming back from the Christmas holiday in maybe it was 81. The Christmas holiday in 1980, yeah, yeah. And I’m sitting with Lulu and Joanna in between me on on the Mulberry Bush bus. And we’re traveling along and they’re chattering away, and then Joanna says, These aren’t the real names, I hasten to add. She says, Oh, oh, yeah. That beetle dydy was killed, wasn’t he? And I said, Yeah, John Lennon, yeah, it was sad. John Lennon got shot. It was early December 1980. I think I said, Yeah, it was really, really sad. So Joanna’s about two years older than uh, what did I call her? Lulu?

Lulu.

And uh Lulu sits there and she and she looks up to me and she says, Have they eaten him yet? And they do this, and then the children start talking about it, because I said, What? What what? What do you mean, have they eaten it yet? Well, a human being is meat, and people eat meat. Have they eaten him yet? And I remembered they had been talking some of them have been talking about becoming vegetarian in the previous turn. And I thought, you know, here’s my opportunity to be Joe Therapy. I sort of put my arm over Lulu and I said, Well, look, Lulu,

actually, there’s a difference. You know, it it’s not quite the same way because when a person dies, and I start describing, I didn’t I didn’t even get into um okay, I’m in the senior moment here. I’m talking about digging a hole and burying the person. And as I’m telling her this, I think, well, this is pretty weird too, when you think about it. And and Muella, who’s sitting in the seat over me, comes up, and in those days the children had a sign going, uh and she said, Oh, Richard, you got the choke. I said, What, Moo? She said, John Lennon wasn’t buried, he was cream egged. Not cremated. And I and you know, I’ve never looked at a Cadbury’s cream egg without thinking of that. But it shows you the a child’s eye view of the world and the well, they’re not even parapraxies, they’re things about hearing things and thinking, well, okay, I don’t know what cremated is, but I know what a cream egg is. And so for them, John Lennon became a cream egg.

Wow.

And uh I I I didn’t take it upon myself to dissuade her. All I have always remembered is it’s children’s life experiences are personal-sized and personalized. They they they they come at a time when they make the best sense they can about something that doesn’t make sense. And you know, here am I, I’ve made it to 77 sunset strip at my age, and still, you know, I can’t give you an explanation about death. You know, uh, I’ve got people on my list, I hope but I’m hanging around for a few more years. But there is this thing about how do you make sense of something like that? And I thought Moo had as good an idea as anybody else when she was seven years old. So I didn’t try to dissuade her. I said, Well, there you go. I hasten to add, I’ve never eaten a cream egg since then, just in case. But I always this this egg is God, I don’t know what’s inside it. It’s many, many years old now.

I was wondering about that, and uh it reminds me a little bit of Edward DeBono’s book, Children, is it called Children Tell Stories? No, Children Solve Problems, and and my recollection it’s a very long time since I I had any interaction with that book, but he had children draw solutions, I think, and then describe the solution to the problem and um and they’re remarkable. Again, representing children beyond needs, needs and wants, eh, uh behaviors and emotions, but that that there’s a mind in there and and the the ways in which that mind works are remarkable.

Yes. And and and they are, as you said, they’re working to make sense, they’re using their mind. And the last thing Moo needed for me was to say, I don’t talk nonsense. It’s not creamag, it wasn’t cream egg. That’s ridiculous. We’re saying, gosh, I hadn’t thought about that. And you know, there might be different ways, but okay. Um because there was no need. She was seven. And when she was eleven, she’d probably put that aside and think about something else. And uh but it it it’s just noticing how the children say it, so we’re um we’re mindful of what they might embody in objects themselves when they’re trying to make sense of a world that, you know, even for the well-developed, that can sometimes not make sense. And for these children who have experienced a hell of a lot of strange things, frankly, most of what they could think has it’s perfectly justifiable that they might think something like that. It’s wonderful, they can think about anything. So that was that was that was quite quite something. Um the other thing, a lesson. This is my new iteration of a crystal ball. Sadly, the original crystal ball didn’t last from uh actually it was it wasn’t my grandchildren, it was from another child who picked it up and it was delicate and dropped. But a crystal ball. And in the first year and a half, I was at the Mulberry Bush. There was there there was a pair there were siblings there, and they both left at the same time. I’m still in touch with one of them, again, 52 or three years later. And uh and so we’ve talked about this story, and and and it was when they left, the child I was still in touch with, I was very, very concerned about her. Because from my l limited experience, I thought she would struggle massively to manage. I was very, very new still.

Couldn’t have been earlier than 19, you know, uh no later than 1976, probably, when she left. I was very concerned. I thought, you know, how can we let these this child go and how how can we do it? But I was up to see, well, there’s a certain time when we have to help them move on. Okay, but I’m worried. And I was worried for her because I thought she would struggle while her sister might make it. Years later, I realized that actually, for whatever reasons, she’s doing fine and still is, and her sister struggles still. And it was a very powerful reminder to me. Don’t make predictions about the future of children. Yes, if there’s absolute risks in the provision they’re going to, you can say this is concerned. But the this this kind of tendency I had in my novice state to think, oh my god, she ain’t gonna make it. No, that’s all about me. It it there was an experience that was had, and it was a good enough experience to make use of alongside, you know, what not for the first time and not for the last, I’ll talk about Winnicott’s notion of the urge of the human organism to health. And it made a difference. So I have never I it was a really early lesson and I’ve always followed it. I never make predictions about the outcome for children and young people in and of themselves. There are times when I say, that’s your plan for this child. You want to do it? I hope you have a plan B. Because I’m not worried about the child. I’m worried about how this so-called service is going to be sustained. So um I have to take very good care of this because I don’t want to have to get another one. It cost me two pounds. No, oh. I s I I suddenly thought. A skull. A skull. Yeah. Did I talk about the skull in the time I spoke with you last?

I don’t recall so.

Okay. Stop me if I have, or he lied, the skull. Again, in the first year and a half I was at the Mowbray Bush, there was this uh Christian brother who was the head of a school for adolescents who are troubled and at times troublesome. And he used to visit the Mowbray Bush regularly. He was, I can’t remember his name, but he was very he was he was a really interesting guy. And you know, again, in my naivete, I said to him, I said, So so what do you and your team do with the young people you work with? And this was around the breakfast table, you know, we’re sitting there, and he said, He didn’t have this. He said, We prepare them for death. And you know, again, I’m I’m I’m still I still got my L plates on in this in this town. And I I said, what he said, well look, when you think about it, what’s the best preparation for death? So I don’t really know. He said, living a good life, having a full life that you can really experience and engage with. And I thought, oh, it’s a very interesting way. And he said, and I said, What do you talk to them about it? They said, Well, we don’t we don’t push it, but we do say, hey look guys, we got a life and we can get on with it. And there’s so much that could happen to us that’s good. There’s other things that could happen that aren’t so good. So let’s live a good life as long as we’re here. And of course, philosophically, we know there are many people who talk about living the good life while we’ve got it. And again, um where is it? My book, Dennis Potter, talks about it too. He he’s very profound about a number of things, saying, you know, a good life. We’ve got one life, you know, don’t know what’s going to happen afterwards, but we got it. So let’s let’s see what we can do with what with what we’ve got now and notice what we’re doing. And and again, it’s it’s I I felt quite encouraged that our work isn’t just to control and contain and maintain children, you know, within, you know, not putting a foot wrong. It really is to help them experience and develop their own capacity to have a good life, whatever that is. And a good life can sometimes be challenging, but it also means enjoyable and interesting and and delightful at times. And so a good life always has to contain not just boundaries, but space. Space we can ha inhabit in that way. And so that’s you know, a good way to prepare with death for death. Um, hopefully for many, it will be a lot longer in the coming. But whatever we’ve got, it’s I certainly have found it valuable to remember that, you know, we got we got one shot at this. Let’s let’s see what we do. So that’s the skull. This is not my original, it’s a really tiny one that I had, but this was my son’s, and when he left home he didn’t take it, so I’ve commandeered it. So that’s one of the things I’ve taken by way of objects. Um I I look, I don’t I can go on, as you can imagine, but if if you have any thoughts, observations, questions, challenges, jump in anytime.

You’ve talked about, yeah, you so you you’ve talked about uh getting to a point, and I’d I’d rather think I’ve got to a similar point of uh in the speaking part of your career, the public speaking part, where you just where you just thought, well, you know, uh I I’m almost getting bored or with doing it this way. Uh it what what are some of the other ways that I can do it? And and you went down this path with telling stories and perhaps in reflecting on your own uh observation of of um I can’t rem recall his name from earlier in this conversation, but the the the live performances you’d see in that yeah. And um I I wondered what the reaction of the adult audience uh was to that. You s you mentioned a little bit about the college of psychiatrists, but I I wonder what adults how they react and what they seem to take from these stories around with the with the object as being kind of like the anchor point.

It varies, as you can imagine. And I think in some groups and

groupings I’ve presented to there is if there’s a resistance, it’s because perhaps for the first time in their life they’ve had somebody present something that’s not telling. And actually, particularly in Portugal and Ireland, sessions with adults in this kind of work we’re doing, the the training they get is a telling. And it actually borders on telling off. And they are not used to somebody coming in and saying, you know, look, here’s some stories, and when they and I say any questions, and they’ve got none, I say, Well, look, what do you think? Am I talking rubbish? They’re not used to it, they have never been asked for their views, they’ve been told. So it varies. Other people say, Oh, gosh, that’s really interesting. I never really thought about it. But in a way, as much as I love to be liked, I I you know, I’m not doing it to get that. What I what I’m trying to offer is a different way of working that involves thinking and thinking about feelings and making those connections. And sometimes it takes time. That’s why I say some of the children’s in the groups I’ve done it to, they get it straight away. You know, they’re there, oh yeah, yeah, no, that that that’s right. Yeah, that that’s right. Yeah. I had uh can’t I’m trying to think of a I told them about a story when I was very little. When I was about I I don’t think I was even three. And, you know, Saturday night television. I lived in a big apartment in New York City, and you know, my parents would be in the other room listening to the you know the variety shows on a thing. And I heard them start talking about Arthur Godfrey, who was the guy who hosted it, had fired Julius La Rosa, who was the main singer. Yeah, here am I, at best three years old, and I’m still awake listening. What they burned him to death? I I I thought television wasn’t real. I they burned him? Oh, God, you know. And when I was telling that story, the children guy said, Oh a child said, Oh, I know. Yeah, I had the same thing. Because um my parents were talking, they lived near Birmingham, and he said, My parents were talking, and they said so-and-so got the sack. And the only thing he knew about the sack was some people who had litter of puppies or cats, some people would put it in a sack and throw it in the canal and drown them. And he thought that this person had been put in a sack and thrown in the canal to be drowned. And and it’s you’re at that age. I didn’t go into my parents and he didn’t go into his and say, What wait, wait a minute, hold on here. What’s this? They burned them to death? I thought this was television, and he didn’t go to his parents and say, Well, why did they throw him in the canal? Why did they put him in the sack? So you’re you’re left carrying that thing. Anyway, it’s one moment. It wasn’t a daily diet of that kind of stuff, but I’ve always remembered it, you know. 74 years later, I still remember that story. Didn’t traumatize me in the end, but I thought, this is a very weird world that I live in, and it’ll take time to make sense of it, and I’m still working on that one.

So it’s interesting the way you talk about almost like a novel approach. And I’ve talked about this quite a lot in this podcast with various guests about thinking about the work, you know, actu actually thinking about what you’re doing, not just um going through the motions as such, you know, just being very much pr procedure bound. And um and I and I think that’s our that that’s our challenge. I I think the first challenge is for people to have the time and space to think about the work that they do, and the second is the capacity. Um I always say, and I’ve always found, well, I have always found, and in recent years I’ve said, is that some of the most difficult questions that I can ask an a group of adults uh to answer are ones where they have to think or at least think a bit differently to the standard mantra as such. So for for example, when I ask adults, how would we know that our this service is making a difference in the life of the child? How do we know how would we know what would we see if um if this intervention was working? And I I’ve observed that to be one of the most difficult questions for for adult practitioners in this field to be able to answer. But children get it, you said.

No, they do, yeah, they’ll they’ll they’ll tell you. But but also, I mean, you know, look, Jerry, very briefly, and I’ve written papers about this, there’s no doubt you have, but one of the things is when you have a child, a population who have suffers things strongly, who have had little to no continuity in their life, the only thing predictable was the unpredictability of adults, and communication and engagement wasn’t there. Some of the earliest measures of how we’re doing is the extent to which the child and young people are able to share in a in a common experience of being together and living an ordinary day, communicate in ways other than in impulsive behaviors or complete withdrawal, and for many of them, which is not attend school. Being there. Now I don’t mean again, they’re not there in quadratic occasions necessarily, though some can. Some can. I can’t, but they they can. It’s a sense of being in a place and they’ve been helped to learn to live with themselves enough so that they don’t just live with other people, but they can live to learn. Yeah. And you know, those those are you know early indicators and measures, they’re not the only ones, but you know, continuity and a degree of predictability and an opportunity to play. And actually that’s a good segue into my next object, if I may.

Yep.

But unless you want to say something, because I can wait. I mean, I’ve been talking all the time.

No, no, no, no, you go ahead.

Right here. Right. This this is a precious family photograph taken in Yankee Stadium on a particular lovely summer day when my children were young, so we’re looking at probably the early 1990s. And it’s the New York Yankees against the Boston Red Sox. It would be like Liverpool, Everton, Man United, Man City. And in the third inning, the Yankees are already winning 2-0. And uh my wife took the photo, and we’ve had we all yeah each member of the family has a photo of this, and we have t-shirts about it. Now, it’s not just a sports game, because I also have oh, it’s not gone. Honestly, these grandchildren. It’s gone. All right, I’m gonna have to talk about it with this because I had an enlarged copy made and it was gonna so I’m gonna talk about it while while this is up. All right, there it is. Oh, okay. And and I think what you see is a stadium surrounding what is called the field of play.

The field of play. And inside the lines that you can see going out from here outside, that’s that’s the field of play, the fair territory. And the other side is the out-of-bounds area. Or in the game, foul territory, but you know, there you go. You can still you can still move in it, and you’ll notice you see the blue wall at the back, all the way up, I don’t know, over here.

Mm-hmm.

Yeah. That that’s i if if anybody plays the ball or hits the ball into that area, it’s a home run or a ground rule double. But the thing is, the players in the field can go after that ball, but if they go after it with reckless abandon, they might run into the wall. So there’s a line of dirt there called the warning track to warn them that you are running out of space in the field of play. And if you keep going, you’re gonna bang into it, and it won’t be a good experience for you. So, and I’m sorry I don’t have the big picture, but look, the the thing is, it’s it’s it’s a it’s a baseball stadium and a sport, but actually it’s it also communicates our world of work, boundaries, and space. And of course, Winnicott was always very clear. The capacity to play is an essential element in the healthy human being. You know, when they asked Freud in the early 1920s, you know, what do you think you’re doing with this psychoanalyst, psychoanalysis and things, he said, look, if oh no, they said to him, what makes the healthy man? I mean, this was 1921. And he said, the healthy man is one who can work and love. And quite some years later, Winnicott said, Yes, work and love and play. And so I think that the environment we have to provide has to allow for a large field of play, and it’s real, and it’s active, and there are boundaries, not barriers. Because at those boundaries that I was talking about, at the end of the game, there are gates that open up, and it lets people walk onto the field of play and walk out. So they’re not barriers, they’re there as boundaries to remind people this is the field of play, and there’s a lot of space. Don’t go running into that wall or through it because you’re out. You’re out of it. And there’s something about a common purpose as well. The team in the field absolutely requires the team at bat to be playing as well. There’s no game if you don’t. And there are referees or umpires, as they call it, without which it can’t happen either. And there are adults who, in their own way, referee the world of engagement and disengagement, and without them there’d be nothing. So there’s something about that picture for me that’s so important for our family, that also reminds me of our world of work, where we have to create an environment where there’s task and purpose, and it can be play and playful, and people can enjoy it. And you’re in there for the moment, and there’s a way out, a proper way out. You don’t have to crash into the wall, you don’t have to scale the fence, you can get it. And it’s for a time, and you’re not there always. So it’s just one of these things that we can think. So, how do we create a field of play? And I don’t mean reckless abandon, though there might be a little bit of it. When you see the Mulberry Bush children cycle around the site, you think there’s a bit of reckless abandon there. But it it is something about creating conditions where we can be playful in so many ways, including being together. And also work together well. Work together well. And well, I don’t want to make too big a deal about it, but I think there’s there are things in the worlds that we in in our world that we inhabit that can remind us about not just the joy and the enjoyment of recreation, it’s about living, changing, growing, and the space that can do it. And in the absence of boundaries, what would you know about what to do? So if as long as the boundaries can define space and you can leave when you’re ready to, it’s it’s fine. When there’s barriers, it’s it’s a difference between containment and incarceration. Yeah. In incarceration, you crush the sense of containment. The containment can be the holding experience. The incarceration is something that prevents you. It’s the restriction without and the constriction without any sense of. Finding oneself and finding a way with and through to somewhere else.

You’ve spoken, Richard, about y uh telling these stories to children, and I guess I just I wonder, like our listeners or watchers might do as well, what are the circumstances in which you think it would be um beneficial to tell these stories about objects to children?

Well, first of all, I’d select the objects, and some I I wouldn’t use, as you can imagine. And I I think the ones I’d select were the ones that can, you know, evoke a bit of interest in class. Um I would also be guided by the adults, the grown-ups working with them. Uh uh, you know, there’s a time for everything. And I think in the right circumstances, one can tell stories and a whole range of stories that they would be able to digest. Again, it’s that principle that Winnicott talked about presenting the world in manageable doses.

Yeah.

Yeah.

So I wouldn’t go in there guns ablazing, so to speak, and piling all these things out and say, Look, man, I’ve been around for all these years and I go all these things, and everything tells me a story, and sit down and listen to it. I I put them out sometimes, and the children I invite, well, children and grown-ups, I give one or two introductory things, and I say, Well, here they are. Is there anything that interests you? And I, you know, I’ve got plenty of others, and you know, they’ll they’ll pick something out and I’ll say, Oh, can’t quite remember what do you think that might be about, about people? And you know, and I and actually I can’t quite remember in the moment what the object meant to me. And uh, and this was a few years ago, not just now. I got more. But and they’ll start saying, oh, well, maybe it’s about this. They said, gosh, that’s and which is what I’m wanting them to do. Think about it. I said, well, that’s really interesting. I’d never thought about that before. That’s a great idea. So it’s about engagement rather than just telling them. Because real storytelling, as you all know, isn’t just about telling people. It’s about engaging with them and inviting them into and you mentioned the story.

Uh you sorry, we’re just getting a little a couple of little transmission transmission glitches um that time. So I apologise if it felt like I was talking over you, but I I it’s interesting what you’re talking about in terms of thinking, and you mentioned containment a little bit earlier, and I I and I Beyond, of course, saw the two things as going together, or that that thinking was the outcome of containment. So and I was thinking in relation to children, that um the capacity to think um and including thinking about these objects and tell a story about these objects themselves is enhanced by them being in a safe, contained environment.

Yeah. Absolutely. I I think they need to feel some degree of safety and security, some degree of belonging, being a part of something and some others rather than a part from. And then I think communication. You know, you bring a group of children, young people, or adults who’ve had little to no experience of participating in real communication. Yeah, it’s like giving somebody, you know, uh a motorcycle who hasn’t learned to use a tricycle yet. So, you know, you you you have to present that world in manageable doses. And uh and in conversations, I don’t know again if I said this the other time we spoke, but you know, sometimes with children, I’d be talking about them and I’d be saying, Well, look, come on, what do you think is really going on? What’s what’s really troubling you? You know, it it’s not the door that you’re kicking that’s the problem. You know, the the door isn’t your problem, what’s going on? And a number of them would say, Well, I don’t know. I don’t know. And I and I say, Well, okay, but you know, but let’s think about it. And some will. And others say, Oh, I just don’t know. And I would sometimes say to them, okay, let’s play a game. What? What I said, let’s pretend that you do know. And if you were pretending you did know, what would you say? And yeah, they you know, they give you like, what the hell’s the matter with you? I said, No, it’s it’s just a game, it’s pretend. You don’t have to do it. You say, well, try. And you know, more often than not, the child says something that actually, even if it doesn’t touch fully directly on what’s bothering them, they bring you into the field of play, the ballpark. They say, you know, there’s this. So, okay, so you’re really you’re you’re you’re upset with Steve because he’s not repairing your bicycle. Yeah, right. I say, okay, well, okay, you know. You do know Steve is downstairs with seven other children. And did he tell you to go away, he’s never going to repair your bicycle? No. So, okay. It’s just inviting them into some way of trying to think about it. And sometimes, let’s pretend, you know, other times they’ve been told to F off. But, you know, it’s a work in progress, really. So it it it’s just finding ways with the belief that given the effort, and it takes time, we know it takes time, with the belief that if you respectfully recognize the capacity of someone of whatever age to at least say something that can be real and genuine about them and what’s troubling them, it will come. We might have to model it, we might have to do it many times, but eventually I’m saying eventually, for most children, young people, eventually something comes and it’s theirs, it’s not ours. We didn’t give it to them, we provided an opportunity, a space for them to actually connect with something they felt before, and it may have been too unspeakable in the previous circumstances they had, but here, as I was saying, everything’s material.

It is speakable and thinkable if it’s in service to trying to understand.

It’s a wonderful spot, I guess. There’s no good spot to bring this conversation to a close, Richard. I think I and and anyone who’s listening to this um conversation would be keen to sit here for another couple of hours and hear about other objects. But um I’m mindful that um we’re getting very close to the day and your bedtime. So I think thank you for coming back on again, Richard. It was thank you. Thank you. It was wonderful. Yeah.

Oh, great. Okay, well, another time perhaps, but now thanks very much for that. And go well through your day, and I’ll get a couple of hours sleep for you, okay?

Awesome, that would be I need a couple of hours more, thank you.

Okay. All the very best to you and your viewers. Thank you.

Richard’s Bio:

Richard has a long association with Residential Therapeutic Communities, having worked at the Mulberry Bush School for well over 20 years and where, from 1991 to 2001, he was its Director. He was also Director, Children and Young People, at the Peper Harow Foundation, from 2001 to 2005.

Richard qualified as a Social Worker with an MSc from Oxford University in 1983, following the then Part 1 training in Child Psychotherapy at the Tavistock Centre. In 2005 he completed the Ashridge MA and training in Organisational Consulting. He has been Chairman of the Charterhouse Group of Therapeutic Communities and for many years the Chairman of the Care Leavers’ Foundation. In 2014 he became Chair of Trustees at the Mulberry Bush School, only recently stepping down from that position, while remaining a Trustee with a special brief for the links and development of the contacts with and participation of former pupils. He has published numerous articles and continues to lecture widely across the UK and Europe.

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Links:
Patreon: https://www.patreon.com/c/TheSecureStartPodcast. Podcast Blog Site: https://thesecurestartpodcast.com/

Disclaimer:

Disclaimer: Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce. Finally, all references to case examples are anonymised to the extent that the actual case could not be identified, or are fictional but based on real-life examples for illustrative purposes, or have client consent to talk about in an educative context.

Sri Lanka’s Care System: Progress, Gaps, And Hope – Nimali Kumari

Sri Lanka’s Care System: Progress, Gaps, And Hope

What if turning 18 didn’t mean turning off support? We sit down with Nimmu, a powerhouse care leaver advocate from Sri Lanka, to map what’s changing, what still hurts, and how to build a system that puts children where they thrive—whether that’s family, kinship, or a short stay in residential care. With warmth and precision, Nimu explains Sri Lanka’s current landscape: most children live in Child Development Centres, foster care is in development, and adoption and kinship care remain key alternatives. She shares how things have improved—care plans, school access, and more respectful language—while spotlighting stubborn gaps like early exits at 15–16, patchy counselling, and the silent crisis of IDs and addresses that lock young adults out of services, votes, and formal work.

The conversation opens with a clear picture of Sri Lanka’s out-of-home care: most children live in Child Development Centres rather than foster care, with adoption and kinship care as alternatives. Nimmu, a formidable care leaver advocate, contrasts her experience from 15–20 years ago with the system today. She explains how many children still exit too early—sometimes at 15 or 16—when schooling stalls, and how preparation for independence has often been thin. Yet momentum is real: structured care plans, school access, and public understanding have improved, and there is a stronger refusal to use the word “orphan” when many children have living parents. The question shifts from “which setting?” to “which setting best meets this child’s needs now?”, anchoring the episode’s core message: the best place for a child is the place that offers safety, love, and stability, whether family, kinship, or temporary residential care.

A major advancement is Sri Lanka’s commitment to aftercare, including grants of two million rupees for eligible care leavers to buy land, rebuild, or secure housing. Nimmu celebrates this but flags equity gaps—older care leavers can miss out, and documentation barriers remain. IDs, birth records, and registered addresses are often incomplete, shutting people out of elections, services, and formal work. Psychological support has improved but can be episodic; counsellors arrive during crises, then disappear for months. Nimmu argues for preparation to start years before transition, with life skills, financial literacy, self-defence for girls, navigating public spaces, and consistent therapeutic support that also includes caregivers. You don’t need to be a therapist to be therapeutic, she notes; stable, kind, attentive adults heal, and trained “mothers” in centres can shift culture.

The heart of the episode is family strengthening. Nimmu believes institutionalisation should be a short, last-resort bridge, not a destination. She points to rising divorce and poverty as drivers of placement, arguing that targeted support—cash transfers, mediation, and practical aid—can keep more children at home. At school, younger teachers and peers are more inclusive, but stigma lingers when children are identified by their institution rather than their name. That language sticks and hurts. Healing requires identity, belonging, and dignity—starting with how we speak. Nimmu’s story shows how purpose transforms trauma: advocacy, education, and shared work turn pain into fuel for change, but not everyone carries that fire. Systems must hold those who cannot self-advocate with equal care.

Peer networks are the frontline. Nimmu co-founded Generation Never Give Up and Rise Together to connect hundreds of care leavers with jobs, legal support, hostel access, and higher education. Their next move is a transition home: a safe, non-stigmatising base where young people can work, study, return at night, and contribute to bills as they stabilise. The model recycles rent into the next person’s start, building solidarity and sustainability. Meanwhile, government discussions on documentation reform promise structural fixes long overdue. Globally, Nimmu is not alone. Care leavers are organising across regions, comparing policy wins and pitfalls, and raising a unified voice: don’t make children independent on a clock; make them ready with community, rights, and real options. The pathway forward is clear—invest early, keep families strong, professionalise caregiving, guarantee documents and housing, and treat care leavers as partners in policy, not passive recipients.

You can listen to the full podcast here:

You can watch here:

Transcript:

Colby: 0:00

Hello and welcome to the Secure Star podcast.

Nimmu: 0:05

They are giving 2 million per KR lever, so it means the thousand to the thousand KR levers to build a house or purchase a house. But I know that we are trying to do like uh decrease the number of the children’s uh child development centers in Sri Lanka, but I am pretty sure that it’s not going to be happening. I don’t want children to come into child development centers, and I just want to strengthen the family strengthening. Either it’s a family, either it’s a child development center, either it’s an adoption, or any other forms of like a post-op teachership. Where is the best place for the children? Children should be there. The counseling and psychological support only for the children who are living in CDC, also for the matrons, also for the caregivers should be there. So I’m happy as a careless in Sri Lanka, we are really strong and we are used to government level, we are used to like the private sectors, NGOs and INGs. So we are dealing with all of them. So they should be careful about that. The problems that we what we have faced, it will be not happened with them very soon.

Colby: 1:10

Hello and welcome to the Secure Star podcast. I’m Colby Pierce, and joining me for this episode is a leading care leaver voice in Sri Lanka. Before I introduce my guests, I’d just like to acknowledge the traditional custodians of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Namali Kumari. Affectionately known as Nimu, Namali is a carelever from Sri Lanka who spent over a decade in institutional care. She holds a degree in journalism, advertising and mass communication from NIILM University in India, along with additional qualifications in criminal investigation, psychology, and social sciences. She has worked as a skill photographer and costume designer for the Indian film Dreams in 2013. Namali has represented Sri Lanka as a speaker at numerous international conferences, including those focused on child protection and women’s rights in Nepal in 2017 and the Baikon International Conference in India in 2018 and 21, in Nepal in 2023, and in Malaysia this past year. Recently, Namali also spoke at the 35th Vice International Conference in Croatia in 2024. That same year, Namali was honoured as a young changemaker by the UN Ambassador and Neon Media. She is an active member of the Global Care Leavers Committee and a member of Care Leaders Council. She represented South Asian care leavers in the UN Resolution Focus Group in 2019. She completed a justice-based approach foundation course at United Edge in the USA in 2021. Since 2021, Namali has appeared on various TV programs discussing her life experiences and has become a social media influencer. Drawing on her lived experience, she is a passionate advocate for children’s rights and alternative care. Namali’s work focuses on reuniting orphaned children with their families and ensuring that they have access to education and employment opportunities. She worked for one of the largest NGOs, Savadaya, for 10 years and later for the Egyptian Embassy. Currently, she is employed at Their Future Together in both the UK and Sri Lanka. She is registered as an alternative family and foster care manager and leads the foster care program, ensuring that children grow up in safe, loving families. Inspired by her own 15 years in orphanages, Namali co-founded the Asia First Care Leavers Network, Generation Never Give Up, in 2017. She also co-founded and currently works as director of Rise Together Care Leavers Leading Network. Recently, Namali launched her autobiography, The Caged Girl, A Journey to Justice, which translates into Sinala as Dumburu Pathuk. Welcome Nimali.

Nimmu: 5:26

Thank you so much.

Colby: 5:28

I think a few times in there I ran out of breath. So such a long and impressive bio. I was very keen to present it all. But uh the longer they are, the greater the opportunity for me to get my tongue in the way and and mispronounce things. So fortunately I can edit some of that out. So Namali, you did ask me, you did say to me that you prefer to be called Nimu, and I’ll have to remember that. Apologies if I do call you Namali again through the through the podcast. But Nimu, you are my first guest on the Secure Start podcast from Sri Lanka. Um I’m wondering if in the first instance, if you could tell us a little bit about the out-of-home care system in Sri Lanka.

Nimmu: 6:20

Okay, thank you so much, and I’m really happy to be here. So I will directly go into the answer. So, what I really feel like uh the system aftercare of the children who are leaving of the children’s homes. So currently we have 3563 children’s homes in Sri Lanka, so more than 9,191 children are residents in there. So uh I was uh uh a child who uh I think uh before 20 years, I was a child in child development centers because we are calling child development centers, not the CCI, like a child care institution. We are calling as a CDC. So in our CDCs, there is a system like um we after we uh turn out to 18, that’s we have to live. Uh I think it’s the global things that’s happening. But uh when it comes to Sri Lanka perspective, like uh for in our 12th, grade 12th means it’s a 13 years after study, uh we will reach out to 19, our age will be 19. So there the CDCs, CCI, which you are expecting, like they are not asking us to leave. If we are studying, they are not asking us to leave, and until 19 or 20, uh, if we are studying, that we can stay there. So after care, like when we leave, sometimes it can be after 15 years, sometimes it can be after 18 years or 19 years, because the 15 years is the age that the Sri Lankan children who set for the first ordinary level examination. Most of the children who are get past marks, they can sit for the another advanced level examination. Those who can’t afford for get them higher marks for that education system, they must leave the CDC. Because they are not uh most of the children are not getting the second chance to appear, second appear, which I got, but some institutions they are not getting the chance to do. So it means like most of the time, the 15 years or 16 years or so the age that the children are leaving the childcare institution. So when it’s come to uh aftercare, so there is no actually when I was there, so there were no actually the proper system to go out and have like not proper preparation for them, like a psychological support or financial uh training, or it can be like any vocational training. So it was not happened earlier, but currently, which is happening, like it’s already happening here currently. But the thing was that when I was there, there were no much um awareness on that how we can how we should go outside and how we should uh like uh deal with the people in the society because we just depended when we were in the child development centers. So we are hoping that someone will take care of us after we go out of the care. So it was the earlier system that uh children you must leave after 18 or after 19 or after 15 once they have done completed their education. So it can be the way that government is supporting to the uh youth, uh finding a job opportunities, or sometimes they used to get married, or sometimes they used to get like a vocational training, but where there are hostel facilities. The thing is that I was really wondering since that, like are they really going for their interesting because sometimes they like they would like to be uh become a uh a fashionable designer, but there will be uh courses uh only they are having the hostel facility, it’s gonna be the nurse, so they have to uh take out their dreams out and they should go there. So it’s something like that is happening, and uh the current time it’s uh we will speak in later, so it’s definitely changes, but the thing was that earlier it was like there were no proper system to go out, and that was the um aftercare uh aftercare things that what happened in Sri Lanka.

Colby: 10:12

Yeah, yeah. So you’ve got um the perspective of when you were in care um some years ago and and you you’re working in the care sector now. While you were speaking, I was just wondering was there a mix of development centers and foster care or foster home, or or was were children in care primarily in those development centers?

Nimmu: 10:37

Yeah, we we we have only this uh because we are not implementing foster care system now, it’s it’s still in Sri Lanka. So we have only child development centers, adaptation. So as an alternative, we have adoption and child development centers and the kinship care. So first is not still there, but uh currently it’s uh like in the on the process.

Colby: 10:56

In the process, yeah. And I I I nearly did the maths in my head and and gave it up pretty quickly. But um, what would you say is the kind of average number of children who are in each development center?

Nimmu: 11:12

Uh most of the time, some child development centers they have 22, 25.

Colby: 11:18

Yep.

Nimmu: 11:18

So we have the separation, like uh for girls there is separation, one for boys there’s a separation. So from these three, five, six uh children’s homes, there are 43 government-run child development centers. Others all are from the volunteer organization than NGOs.

Colby: 11:33

Yeah, yeah. And in the current system, what what do you think works well in Sri Lanka, the current out-of-home care system?

Nimmu: 11:44

Yeah, I’m so happy uh to share that uh uh as you know that uh the children who are leaving the child development centers, they really need the two uh place to stay. The housing issues, education support, and also the psychological support, uh, the financial support, these are the things that really uh want for the after care support as aftercare support. So, what currently uh the Sri Lankan government has taken uh forward to include the care leavers, we are calling as the carelivers. So include the care levers into their budget, and they have been taken forward to support the carelivers, like example, uh they are given two million per care lever, so it means the thousand to the thousand care levers to build a house or purchase a house or uh uh do uh uh like uh purchase a land or uh to rebuild their houses and all damages houses and all. So the government are paying two million rupees per car lever. So the system uh it’s going on, like the selecting the car leavers and uh uh getting the information of the carelivers that everything is currently happened, and also they are supporting for the children who are living in CDC uh the with the 5,000 Sri Lankan rupees, which goes direct to the uh child’s accounts, so it will be 2,000 for child’s account and 3,000 for their uh dairy expenses and all. So these things is currently happening, and also apart from that, uh the government is trying to implement an other alternative care options uh the other than the children’s going into the institutional care.

Colby: 13:18

I hope I heard you right. But did you say that the government that the government grant of 2 million rupees is that sufficient to buy a house or is it sufficient to um put down a deposit to buy a house as such?Nimmu: 13:36

Uh for me, like uh the children who like uh for the car leavers, uh they always try to uh uh have in their own homes. They they it’s something like to me also, I also want to have a kind of a home, my own house. So the car levers are really happy on that. And uh, but the thing is that we leave that uh work properly because there are systems like there are criteria that select in the car livers, like uh age uh 18 to 30, 18 to 40 years. But the thing was that I have heard like after even after 40 years, even 40 to 45 years, they don’t have any place to stay and all. So they are asking for that. Uh why we are not getting uh support and all. So I think that the equality is really uh not happening there.

Colby: 14:27

So we had a little bit of a technical issue there, but um, I was interested in the generosity of the Sri Lankan government to to offer those grants to carelivers that effectively give them an opportunity to have a have a home. And um I just wonder, Nimu, before we move on, um what what is the what’s it like for children growing up in the development centers there in Sri Lanka?

Nimmu: 14:58

Uh it’s totally different when I was the child development centers because it was almost 20 years back, the story, like more than 15 years. So uh the situation is uh really increasing uh with a positive way, to be honest, because uh uh the things that uh things and the uh most opportunities the children are getting in child development centers are uh getting increased. Like uh when we were in there, like there were no much proper awareness, or there were not uh kind of uh uh training or something, so it was not there much properly, but now they are have they are having kind of a care plan for the children, and there is there are also uh a lot of opportunities, the fun activities, and there are a lot of uh picnics going on. So uh all the people used to get understand about the children who are living in CDCs. To be honest, that when we were there, so most of the time people used to talk about like talk about us like uh orphan girls, orphan children, and all. But the word of orphan using in Sri Lanka, some people are using, but most of the people know that they are not the orphan. So these things are also uh differently in Sri Lanka, and apart from that, the children living in CCI, everyone is attending the schools and everyone is getting support for the education system, and those who are not uh ready to take forward the formal education, most of them are getting the informal education within the center until the court uh get the decision, until the court gives the decision to go them on out of the care out of the care. So these are the things that what’s going on uh currently in the CDC.

Colby: 16:39

You said that the children don’t identify uh or aren’t identified as being orphans any longer. Um what what do you think, how do you think that change is experienced by the children? How do they experience that?

Nimmu: 16:56

Yeah, you know, like uh with the uh like uh when there are a lot of group of children, group of friends of mine that uh sometimes if they call me as uh like my children’s home’s name, not with my name, but they are calling as a child that who are grow uh with our name of our institution. So that feels called and feel really painful, but at that time it was just uh just a word, but when we grow up, we that trauma is triggering, like we feel like oh they they didn’t talk about from my name, they just talk about with my institution name. So this is something really painful thing for the children who are living in centers, and also uh the most most probably what I can see the difference is like uh the current in the current situation in Sri Lanka, the most of the uh teachers in the schools are young, so uh most of the young group they’re really close with the children, so that means they are getting uh much uh closer to the children who are living in the CCI, and there is no any uh like a discrimination between the children who are coming out from coming from the home and coming from the CDCs. So, because of this case, uh the children are living happily in the school, but in somehow there there might be, and I know that there are a little bit of um things is happening, thing incidents is going happening, uh, that still uh the children are getting that name as often, sometimes because every children in the CDCs is not um uh well uh trying to well get well education because they are some most of the children they don’t like to get uh formal education, they want to go uh go outside and they want to earn money and they want to be in the independent. So and the thing is also as I mentioned that earlier when I was there, it was actually uh the orphan children was there, like there is no one to care, no visitation, no one to see. But currently 79% of uh children they have the parents, at least a single parent, at least one mother of parents. So they want to go outside not to be in the CDCs, and they they they feel like they have the family, but then why I am in the CDC? So they are not trying to get their education, they just want to escape from CDC and work and join with the family. So the main thing I think that that’s the things, and um the taking of the positive or negative the things that whatever the people are saying to the children in CDCs, it’s depend on their mentality, like the children’s mentality. Like uh the children who are actually totally open, they understood that yeah, yeah, that’s totally fine. Whatever they say, that’s totally fine. I’m okay, I’m okay. The children who are coming out, uh come into the system currently they know that they have parents and why I’m getting I should wear as uh like a bully as orphan. So this is a generation cap pose.

Colby: 19:54

When I was listening to you, I just thought, was thinking to myself how about how strong that uh pull to that that pull is or that tie is to to family for the children growing up and and how how much, you know, regardless I guess of the circumstances that led to them coming into a children’s development centre, in their heart they want to be back with family. Yeah. And do you think um do child do the children feel safe and uh well cared for and loved in the development centers these days, would you say?

Nimmu: 20:39

This is something uh difficult question because I grew up in three child development centers. The reason for that, like in my first child development centers, I have been uh named as the radical character in the center. So, with that case, uh sometimes I got uh rude uh uh behavior from the uh matron. But I know that because we used to meet the child development, various child development centers, uh friends together when it is World Children’s Day. So once a year, all the province uh children will be coming together, and so we used to share our experiences sometimes, like how we see our CDC, because we know that if we did something, so we will be transferred to the another side development center, so we should have keep connected with them. So we used to share our experience and all. So sometimes I heard that when my when it was my eighth time that I was heard that they have beaten sometimes, they used to do so much of work and they have to do do uh sometimes they are using for their personal things and all. So they have a lot of things is going on. But when it comes to children to get to know about their rights and they they get to know about their uh protection, they should uh what what what’s their rights and all? So they used to fight it out. So it’s uh become like uh some incidence has become uh uh the the decrease a decrease in the incidence. With the bad uh bad incidents. But currently there is a proper maintenance system. So but still, I’m saying that still there are some child development centers. The children are getting um badly treated. But most pro mostly, most of the children’s homes are going well and the treated well because now they are hiring the matrons, not the matrons, the mothers. So means like the love is the main thing to change the children’s life in child CDC. So I can go, I can definitely say there’s a both the side. The negative thing is happening, positive things also happening. So it’s everywhere is that, but the thing is that how much it’s affected the children’s mind.

Colby: 22:44

I do want to ask you about that in a moment, but I just wanted to confirm it’s my ob my observation listening to you that um there has been a lot of progress in with in terms of um um the experience of of children who are cared for in the development centers even over the last 15 years since you you were there.

Nimmu: 23:09

Yeah, that’s definitely true. It’s totally has been totally different. Like they to be honest, like example, uh when I was in CCI, it was the time that I have to be appear in the court so many times, the per year, at least two to three times. Even I have to try uh go with the police officers and with the prison bus and all, but now it’s already uh change, like they are having the video recording room, so there will be only one time uh they’re asking for the evidence, and then there are officially they have a vehicle to travel, uh uh take here and there with the children. So everything has been changed. That’s really fine because I uh as a person that who grew up in there, that I definitely want to see everything is growing up, not the things that uh should have same thing happen should not happen, but I was experienced.

Colby: 23:56

What what has driven that change, Nimu? What what has kind of um been some really uh influential factors in in driving this improvement in development centers?

Nimmu: 24:12

Yeah, to be honest, like uh the ex as I mentioned that the experience, what I have gained as a negative side, I’d never wanted to give it to the other, my other generation. That I know that we are trying to do like uh decrease the number of the children’s uh child development centers in Sri Lanka or in everywhere. I think everyone used to uh everyone is thinking on that, but I’m pretty sure that it’s not going to be happening like at least there will be at least there will be uh less number of children’s homes there, definitely, because we can’t totally uh get destroyed all the uh child development centers because uh there are a lot of children who really support those who need this kind of shelter because I either we get uh negative positive parts, or there are things that the children can be get educated within the centers, so it should be those who can’t really go for the uh kinship care or the adoption or um to the foster care or anywhere, so there should be a place to stay. So I think uh what I was interested mostly uh to protect the children who come into the child development centers because I don’t want children to come in into child development centers, and I just want to strengthen family strengthening because they everything is go coming and everything is happening within the family. So if we can strengthen families so we can do the awareness in the family, if we can support the family, it can be the financial, it can be the economics, it can be the uh like uh kind of uh uh so there can be various situations, like most probably in Sri Lanka now divorce cases has been increased. So the effect on the divorce case uh going to the children. So the par both the parents are not okay to take the child on their custody, so they are going to the child development center. So I think these incidents, this kind of topic that uh influenced me to go out and talk about these things. That yeah, and uh as Asian country, you know that we are very close to the family members, like the parents and all. We culturally we are connected to each other. So the most touched part is that if we can touch the heart of the parents, that it can be uh they can be together as a family. So, what I am doing currently as in getting to that, and I’m currently doing the the things that I feel like this is the best thing that doing the awareness and talking about my stories and sharing my stories, and then asking them not to send child into the child development center. Keep as much as you can with yourself.

Colby: 26:46

Yeah. If I can summarize, um advocacy by people like yourself has has been a real driver for change. You’ve been advocating for maintaining family connection and strengthening families. The preference is not for children to go into development centres, but the reality is that there will always be children who uh need to be in a development centre. Yeah. There will always need to be development centres. So I guess the challenge is to um advocate for the best possible care while the young people are there in those development centres. There will always be children in a residential care environment, and what we need to do is one, recognize that for some children that is the best place for them to be for a period of time, and two, ensure that they have the best care possible while they’re there.

Nimmu: 27:48

That’s definitely true. I also feel like uh uh the either it’s a family, either it’s a child development center, either it’s an adoption, or any other forms of like a post-op kinship. Where is the best place for the children? Children should be there.

Colby: 28:04

Yep, absolutely. And and so the children’s placement should not be determined by what the system can manage. It it should be determined by what is what is in the best interest of the child. And we need so we need care options. The system or the out-of-home care system always needs options for children and young people. Another thing you mentioned in there was um talking about leaving care and issues around psychological support. This is something actually that I’m that is very close to my heart at the moment because I work uh primarily as a psychotherapist with children and young people, most of whom are in out-of-home care. And each year some of them turn 18 and leave care. And so that support that they had that was funded by the local child protection authorities for me to work with them comes to an end, and we have to find other avenues to maintain that support, um, which aren’t not always the same. So I think I was just wondering, you you raised it in in Sri Lanka. What would you say is the kind of cycle the psychological support or psychosocial support that is on offer to children in care? And then what what does happen to them when to that when they do transition from care?

Nimmu: 29:38

Yeah, uh, this is something really important thing because uh uh the either they are tour children in the child development centers, their psychologically, their mentally, they are totally different for each one to each other. So within this uh period of time when they are in CCI, uh CDCs, and uh they they are getting counselor support, like uh where but the thing is that is that really on time because sometimes when they get aggressive, they used to call for the counselor, and that time they will be uh that uh time uh very comfort level to her, but after that, might be in the two to three months or four four months, they come visit and again. So I don’t know uh is that the the uh uh best things to do the counseling for the children because every children is coming from the traumatic family, some because some most most of the some sometimes can be the domestic violence family and also their aggressive behavior because of that case. So it’s not should be the counseling and psychological support only for the children who are living in CDC, also for the matrons, also for the caregivers should be there. Other than like like I think like um if we only give the psychological support to the children who are living in CDCs, uh it’s not going to be work. So when it comes to the uh aftercare, like uh leaving the care of the children, so if you if they are not prepared, like the mental is not prepared uh to go out, most of the children they are not prepared. Look at like when you are in the 15 years of your age, you are celebrating your birthday very uh happy, might be very happy. But the children who are living in CDCs, when they come to 15, they are just thinking that not their birthday to where I will go after three years, where I will go after one year. So that’s the starting point of their uh mentality going down. I feel like at the age of 15, there should be psychological support, there should be mentally prepared them already to go outside. And I think it’s not wait until the 15 years of old, but the counselor or psycho psychiatric or psychological support can give before the 15 years, and they there can be start the preparation for the children to go out, so then they know that how to uh deal with the people, how to stay in their by own their own feet, and they know how to uh deal with any kind of people and everything. So I have seen some organizations in Sri Lanka kind of emerge or so. They are little kind of organizations that they are giving support, especially uh the self-defense, as to the girls, especially. Because uh you know that when we go outside in the because when we even series, the children are not getting exposed to the outside society, especially for going on the bus, going into the market, going to the bank or anything. So without knowing anything, that when they go outside, so if someone is like jagging their in the bus, they got afraid, they are not raised their voice. But if they learn how to defend on that, so it will not uh make them uh like uh uncomfortable because even that small thing also uh can be effective to their mentality. So I think before go out, these all the children, there should be proper psychiatric support, psychiatric, uh even the mentality, make especially to make their mentality uh think that yes, I am now ready, I am okay to go outside. Uh, that’s the definite thing because you know, like most of the children who are going out of the care they don’t have proper birth certificate, they don’t have proper identification, they don’t have a proper place to stay. So there are a lot of things that should be prepared and go outside, otherwise, they are going to be definitely again going to be the uh helpless children.

Colby: 33:29

Yeah, so I I guess what I’m hearing is that um one important aspect of the out-of-home care sector that could be improved is is the psychological support for the children, uh including supporting their psychological readiness to transition from the CDCs into independence. And um I thought w when you were mentioning it earlier that you said something about that that reflected that um when they leave whatever support that was offered just comes to an end or or or um uh diminishes in some way. Is that was I right in understanding that that that that it’s not only that you have to move on from home and you and you and you’re moving on from formal education perhaps, um, but you’re also moving on and you’re you’re moving on from the ha the people that you’ve been living with, but you also uh move move on from or move away from mental health supports for that that help with the preparation for independence. Is that right?

Nimmu: 34:41

Yeah, to be honest, uh for me, like uh when I got uh uh failed in my first exam, attempt of my first attempt of my examination, I was thinking that then now I have to go wherever that they are uh they are telling, but it was not happened. They are asking me to do the repeat examination and then I do did it and I get the pass. So I think the best decision that they have taken is giving me second second chance. So it was a turning point. Then I was moving to the advanced level examination and then I got this scholarship to study in India. So until this period, that I was in the same time, I was happy many times in the courts. So it was really damaging my mind, like thinking that no matter that how much I studied, that I have to be in the court, I have to repeat my cases, which I was it’s really traumatic things. So I was not mentally uh totally uh like uh recover. To be honest, when I writing my um bio autobiography, it stood more than four years to write down because it was almost all the flashback is coming to my mind. So I I I was I wanted to get the psychological support for that while I’m writing this story. So you know that how much it’s hard to remind my childhood memories when I was in um my home, my own biological family. So I think what I got uh through the people that who are surrounding me, it’s uh not 100% the car leavers, to be honest, it’s the teachers most of the time, and also the people who are really um uh supporting me uh and supporting the children who are living in CC that those supporters give me the strength to go out. So, also I think uh my strength was uh especially getting through my uh flashback incidents. Whatever the bad things happen to me, I have taken it as a positive points to go out. So I’m sharing like this my stories to each and everyone. But the thing is that every girls who have this kind of strength they can go out, but those who can’t go out, those who can’t get this strength, who will be looking after them? So it’s better to be the voice for that those kind of voiceless children. So that’s why I think that uh I’m kind of I I I feel like I’m kind of a candle to me. So I’m burning myself, but I’m supporting for others. That’s something that I feel like about myself. But that’s totally fine because uh either I am uh psychologically not uh fully recovered or mentally full not fully recovered. That uh if something’s not happened to the child, same thing happened to me, that’s really something I can be fresh and I can be happy. So it’s make me heal uh when I see someone same uh someone uh going into different ways and they can find their life. So it’s something that I feel uh I’m getting healed to myself.

Colby: 37:47

Yeah, yeah. So um that’s lovely. What I what I’m hearing is that um part of the healing process for you has been purpose, has been the the purpose that you have in your life to uh advocate for and on behalf of other young people young people in care whose voice isn’t often heard. And when you see when you see good outcomes of that uh uh of that advocacy and that support, that that really boosts your own uh well-being. You mentioned earlier that you think that um not only should the children and young people receive support, but also the people who look after them, the teachers, the the the mums in the homes and so on. Um That’s it’s interesting. We’re not because I’ve sp over the last year I’ve spoken to um people from around the world who are involved in um um the provision of residential care for children and young people. And um one of the consistent themes is the need for um for therapeutic input or for input with the people who look after the children and who interact with them uh a lot. And some of that is is about just is about support. It’s also about um support for them, but it’s also about helping them to have a better understanding of the young people in their care and of how to uh care for them uh in the in the most therapeutic way. Just wondering if that that was what you were uh kind of uh suggesting or or or representing when you when you mention support, not only for the children, but also for the adults around them.

Nimmu: 39:48

Yeah, that’s true. Like for me, like I think like uh there should be uh children who so also must be ready to take this uh uh support from outside people because most of sometimes some children they’re really afraid to open up and they’re really afraid to talk about uh with the outside people, especially. Uh, because children who are in the centers they lost their trust with their own biological family members, so they are thinking about how to uh get how to believe other people. So I think um the people who are going into the CDC and the people who are really wanting to support uh with the psychological support of the children, I think they should understand the mind of the children, and before they should study the children’s and then they can uh reach out because most of the children are not uh going to uh hear everything, whatever the psychological support are given. So sometimes they might be they’re interested in getting kind of activities and they might be getting kind of uh I think video recording or something. They they they like to have kind of it’s kind of a cartoon type. There are a lot of ways. Uh so like example, like when I was um even the 25ers, uh, my uh one of my uh working places, they have me, they they thought that I want a psychiatric support because I used to get angry all the time. So they just sent me into the psychiatric, and she was asked that uh uh I wonder that you are really young, then uh how you why you are getting angry, and also then I told that I’m the one who’s uh really want to have this justice for each and everyone. So when there is injustice, I used to get angry, so that’s a normal thing. But uh psychiatric was asking me to get the treatment like tablets, taking tablets. So that’s not the thing that for me, like within the first day they asked if they ask him for the take the tablets, that’s time also I’m getting angry. So I think it’s better to understand and uh having kind of a uh pre uh getting pre-information about the children that before they go for the logical support. That’s really important thing, I think.

Colby: 41:54

Yeah, I think what you’re uh part of what you’re also saying, and which others have mentioned it before, is that um um you don’t have to well, in fact, one of my previous guests, Megan Corcran, said you don’t have to be a therapist to uh provide a therapeutic experience for a child.

Nimmu: 42:16

Most of the yeah, because most of the children who are leaving the CDC, they they are not 100% need of the psychological support. They really need the kind kindness, attention, and the love and care.

Colby: 42:27

Yeah.

Nimmu: 42:28

If you can give these four things, they’re definitely automatically they will be mentally healed.

Colby: 42:33

Yeah, yeah. Now I know a great passion of yours is is is the careless like yourself. Um, what what is what’s the current situation? Um, you’ve mentioned uh the grants, the grants that they get to to purchase land or purchase a house and kind of set themselves up. Um what what other support uh systems and organizations are in place for carelivers now in in Sri Lanka?

Nimmu: 43:03

Yeah, for the carelivers like uh myself from 2017, we started and co-founded this care leavers network of generation never gives us. So we are as the care levers, we are supporting for the carelivers uh to finding out uh job opportunities and we are giving the psychological support through and the legal support and higher education support and everything. We are just as a group, we are supporting. So we have in the GNG network more than 500 care levers already registered. And in the same time, on 2025, I have been um started and co-founded uh another care lever’s network, which is fully focused uh with the psych uh with the um job opportunities, finding the job opportunities for the care levers. That’s the same thing, and the trusted place and the hostel facilities and everything. So we are 15 children uh care leavers who came together and built up this network. Uh, and we are on the way, we are just calling each and every companies, and we are getting their Vacancies and we are just giving to the preparation department, and we are uh placed the child into the uh job opportunities after 18 or 19. So these are the things that as a carelavers, what we are doing. So apart from that, there are a few NGOs in Sri Lanka, few CSOs in Sri Lanka that they are taking the care of the children, so like caregivers, they are giving the facilities for the carelivers to stay there until they get independent and all. So we also have a kind of a uh plan to uh build a transistent uh home. It’s kind of a home, not a hostel, transistent hostel, like uh to stay there until they get find out uh the best place to go. Uh like uh once they are started their uh career, they can pay to their place where they are, and then we can uh spend that money to another child who comes coming into this uh coming out from the system. So we am planning kind of a build up the this transition home. So there will be facilitation for all the carelivers that it’s not kind of a against, it’s kind of a home for them. They can stay there and they can go for the work, they can go for the universities to the studies and everything, and they can come back because now they can think that oh now they are I have a place to come back. So they they can come there and while they are earning, they can pay for the light bills, the water bills, and electricity, everything they can pay by their safe, and in the same time, we are hoping to give the uh them IT knowledge and the uh reading skill and life skill and the yoga therapy. This everything we are just having kind of in our mind, and now we are having also so the proposals, these items, and we are making the proposal and we are trying to get with the funds, and then we will start this process also for the car levers. It’s for the car leavers from care levers. So, this is also something what we are doing. So, apart from that, yes, the government is now focusing on that the care levers support for the car leavers, especially. Uh, the uh they are going to address the about the documentation issues because most of the car levers they have probable age certificate other than national birth certificate. So, probable age certificate is there is a lot of blank, they don’t have any birthday, they have only the birth year, so which really affect the mentality of the child in in uh after the leave. Also, most of the care leavers they don’t have identity, like they don’t have vote to the uh like in the elections because uh they don’t have proper ID in the their identity car where they have put in address, they don’t have home to put in address. So these issues are also going to be addressed soon within the government system. Now there is a discussion is ongoing. So I’m happy as a care leavers in Sri Lanka, we are really strong and we are used to government level, we are used to in the uh like a private sectors in GOS and INGO. So we are dealing with all of them. Uh so we we expect that the children who are coming out of the system in recently in the after after 2010, yeah, uh I came as of 2010. So I think after 2010, when 2017, as we uh started this advocacy, I think it has changed a lot, and uh there are a lot to change, and also I feel like for most of the care levers uh really happy to support for each car leavers, each other leavers, not the national level, so international level also we are raised this sub-advocacy work, and we are getting support from the people and we seek continuous support because uh there are a lot of children who uh lost their education, higher education without the financial support. So, as a car lever, by myself, I used to have find uh so many donors and all, and I just give this uh child information, and they used to get uh appoint in the schools and uh sorry, education in the universities. So there are there are a lot of children who get support from me. It’s not actually my money because I’m not a kind of a person who rich with money, but I personally believe that I can support them with other people’s uh around me. So there are a lot of children who are studying in the university with our support. So I’m proud of that of that, and also I’m proud that as a careliver, so now there are a lot of carelivers come out and they are speaking about their rights and whatever they want. So it started with actually myself that I have been speaking about my whole story, so with through my autobiography and also through social media and the TV channels and everything. So people get to know about most of the people they don’t know that the children who are living in CDC should leave after 18 years. So the question what I was asking the uh uh interviewer, I was used to asked that either you ever ask your child to go out when they turn out 18. If not, why the children who are living in CDC should go out. I because they even they don’t have anyone to care. So if they go out, also there should be continuous support at least until they stand by their own feet. Because the children are uh like everyone is thinking that children are the future of their country. So it’s they should be careful about that. I think it’s happening now, and I think that there should be more more because we we always think that more is more we need, no. So I think uh it should be happened more and more, and I believe that the children who are coming out of the system, the problems that we what we have faced, it will be not happened to them very soon.

Colby: 49:28

That’s inspirational. And um as you were talking, I was just I was thinking about carelivers even here in my own local jurisdiction, and um um I do have some plans. I’m going to re um I’m not talking about them until uh after I’m a little bit further along, but um let’s just say I I’m similarly concerned in my own jurisdiction about certain aspects of of the ongoing care and support that that get lost when they turn 18. And as you as you say, we wouldn’t we don’t normally expect children to be independent, whether they’re in a Western country or an Asian country uh like there in Sri Lanka. We we we don’t expect our children to be out standing on their own two feet independently at 18, and especially when they when when they’ve had troubles in their life um uh as as they’ve grown up. So I tell you what, it sounds fantastic and uh like you’ve achieved a lot. And I guess there would be listeners to this podcast who would be thinking, if only we could get namali to come and advocate in our country, or or if only we could bottle what what she bottle up what she’s been able to uh achieve and uh and kind of have that here in in our country. So um there are examples around the world where carelaver support is really good, but there’s a lot of examples where it’s it’s not in so-called first world countries.

Nimmu: 51:12

Yeah, no, I I mean like that’s true because I used to meet um so many countries, care leavers, and we I we used to have a chat and we used to have kind of a cafe and we used to have a discussion about what’s ongoing in their country, what’s going on our country, so it’s can’t be Western or European or in the Asian. So we are coming together. So it’s really something like um I feel like the most of the care leavers in the all of the country, all of the like globally, now they are getting really strength to come out and talk about. I think the attitude is getting uh really positive because the change in the mind of the peoples, the attitude of the people is a really difficult thing, you know, every country is so. But I think that uh when coming not coming as a one person, it’s coming as a group, it’s really a lot of effect. So I think that as a global Kalivers, I I’m one of a member of the Global Calibur’s Committee and National Kalivers Committee. So we always talking about these issues and we are taking all uh this into the advocacy world. And now I feel like the topic is Kalivers is going uh beyond than other topics. So it’s really something really great thing because uh now people know that what system is happening, what’s not happening, and what should be done. But it’s really something really great that we care came out.

Colby: 52:28

Yeah. And and what what is happening is that um the voice of children who previously, children and young people who previously didn’t have a voice, is being heard. And it really takes um it takes people like you. I think you described yourself um as some something of a disruptor as you were growing up in in the home that you were in. Uh it takes someone like you, I think, who’s got a bit of a bit of drive and a bit of strength and even a bit of and and passion for fairness, for for the rights of of young people um who uses their voice to to um create change and be a change maker.

Nimmu: 53:13

So what’s definitely true?

Colby: 53:15

Yeah, yeah.

Nimmu: 53:16

I also just want to those people who really wanted to see about the what the system is doing and what’s really happened and what’s ongoing and how I became kind of an advocate, uh, they can definitely read my book, whatever I can fit in Amazon also, so people can read it out, and then they can really understand more and more that because uh there are a lot of things that what I didn’t speak out, but everything is in my book.

Colby: 53:41

Yeah, yeah, yeah. All right, and that was a deliberate plan for me. I I don’t I I didn’t want you to relive your your whole history here uh on the podcast, but yeah. Thanks. Thank you again, Nimu, for for coming on, and uh I look forward to hearing more uh in the years ahead about the accomplishments that you um that you have and and that your networks have in this in this space.

Nimmu: 54:11

Thank you so much for inviting me. So, because uh at last I want to say that um people like you that’s taking this kind of topic in out that’s really make different for without you knowing that you are making the so much of uh positive impact for the children who are leaving the child development centers. Because uh, if at least one single person who listened to you are one, so they will understand that what’s really going on. So that’s the things that we don’t want like a thousand or two thousand people to get involved, but at least a single person to get uh involved and move forward, that’s really important thing for us. So, thank you for taking us and thank you for giving that much honors for the car leavers uh to invite for your broadcast. It’s really mean to us, and I will be the only uh one person who is there today, but there are a lot of care leavers who stand there by their own feet and living very happily their life. So I I bit uh so I wish that all the car leavers will be definitely uh get healed from their traumatic life, and they will be definitely be happy and talk uh in front of Mike or in front of uh everyone is not should not talk in front of my by Mike, but within their life, they will be definitely happy with the people’s support like you. Thank you so much for inviting this podcast.

Colby: 55:33

Thank you.

More about Nimmu:

Affectionately known as Nimmu, Nimali is a care leaver from Sri Lanka who spent over a decade in institutional care. She holds a degree in Journalism, Advertising, and Mass Communication from NIILM University in India, along with additional qualifications in criminal investigation, psychology, and social sciences. She has worked as a still photographer and costume designer for the Indian film DREAMZ in 2013.

Nimali has represented Sri Lanka as a speaker at numerous international conferences, including  those focused on child protection and women’s rights in Nepal (2017), and the BICON International Conference in India in 2018 and 2021, in Nepal in 2023, and Malaysia in 2025. Recently, Nimali spoke at the 35th FICE International Conference in Croatia (2024).

In 2024, Nimali was honoured as a Young Change-Maker by the UN Ambassador and Neon Media. She is an active member of the Global Care Leavers Committee and member of the Care Leaders Council. She represented South Asian care leavers in the UN Resolution Focused Group (2019). She completed the Justice-Based Approach Foundation Course at United Edge, USA (2021).

Since 2021, Nimali has appeared on various TV programs discussing her life experiences and has become a social media influencer. Drawing from her lived experiences, she is a passionate advocate for children’s rights and alternative care. 

Nimali’s work focuses on reuniting orphaned children with their families and ensuring they have access to education and employment opportunities. She worked for one of the largest NGOs, Sarvodaya, for 10 years and later for the Egyptian Embassy. Currently, she is employed at Their Future Today in both the UK and Sri Lanka, is registered as an Alternative family and foster care manager, and leads the foster care program, ensuring that children grow up in safe, loving families.

Inspired by her own 15 years in orphanages, Nimali co-founded the Asian First Care Leavers 

Network, Generation Never Give Up, in 2017. She also cofounded and currently works as Director of Rise Together Care Leavers leading network. 

Nimali recently launched her autobiography ‘The Caged Girl: A Journey To justice’’ & 

‘’Dumburu Pathok ‘’ in Sinhala.

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Links:

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Podcast Blog Site: https://thesecurestartpodcast.com/
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Disclaimer:

Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce. Finally, all references to case examples are anonymised to the extent that the actual case could not be identified, or are fictional but based on real-life examples for illustrative purposes.

From Chaos To Calm: Routines, Relationships, And Real Change In Residential Care, Tom Ellison

From Chaos To Calm: Routines, Relationships, And Real Change In Residential Care

Quality residential care for children who have experienced trauma starts long before any therapy session. It lives in the culture of the home, the clarity of purpose, and the daily rhythm that makes life predictable enough for healing to begin. Experienced organisations describe how knowledge seeps into the “wallpaper” over time: shared language, trusted rituals, and the confidence to pause and think. Reflective spaces matter because staff carry complex feelings that need sorting, not suppressing. Without room to think, practice drifts into firefighting. With it, teams align on a simple aim: help each child feel seen, safe, and understood, then build connection on top of that safety.

Understanding isn’t a soft extra; it is the work. One story shows why. A boy became volatile every evening around bath time. Staff felt scared and resentful until a life story worker shared a missing piece: as a younger child, he was punished with cold baths and held underwater. That single fact transformed how the team felt and acted. They softened bath time, stayed close, and let empathy guide tone and timing. More than tactics, it was the emotional shift that eased the storms. When we know a child’s story, our stance changes from “stop this” to “I get why this is hard,” and behaviour often follows. Curiosity beats control because it treats the child as a mind with a history, not a set of problems to manage.

Routines and rituals are the unsung heroes. They create a steady beat that steadies bodies and minds. Meals at known times, a Sunday ritual everyone can name, bedtime that doesn’t slide around, and roles that are clear reduce guesswork and anxiety. Predictability is not dull for traumatised children; it is relief. The running of the home should be “boringly” consistent so relationships can carry the colour. When homes rush to add models, labels, and jargon, staff drown in concepts and children still don’t know what happens next. Start with the basics: reliable routines, agreed boundaries, and a shared understanding of the primary task. Add reflective practice to tune those basics to each child.

Admission itself is a major intervention. Moving from one world to another is unforgettable, and how a home claims a child sets the tone for belonging. Sending a key worker to meet, bridge, and “claim” the young person helps answer the first-night question: who will keep me alive here? Belonging grows faster when one adult becomes the gateway to the wider team, rituals signal “you are ours,” and the environment feels warm and homely. This foundation lets therapy take root. As clinicians remind us, therapeutic impact depends on dose and context; a technique without the right environment often does nothing. A well-held daily life is already therapeutic, and it makes formal help far more effective.

Staff hold a parental role, but an enriched one. Ordinary parenting isn’t enough when early adversity has shaped development. Children may function well in calm moments, then buckle when routines touch old fears. Authority therefore must be consistent, compassionate, and shared across the team. Boundaries like phone use or curfews are hard to hold if staff disagree or legal orders sow confusion. Still, good parenting means sometimes saying no and always explaining why with care. The aim is not compliance for its own sake; it is safety, dignity, and the experience of being held in mind. Over time, kids test, watch, and learn: do you keep me safe when I lose it? Do you stay when I push you away?

Ask alumni what mattered and you hear the same themes: love, belonging, and small, joyful moments. A weekly quiz show, a silly in-joke, a hot chocolate after a hard evening. These memories are not incidental; they are the texture of healing. For new workers, this is good news. You don’t need perfect theory to matter. Bring steady presence, protect routines, get curious about one child’s story, and use your authority like a good parent would: firm, fair, and warm. Keep building that reservoir of knowledge, together. The child won’t forget how you made their world predictable and how you made them feel understood. That is what transforms futures.

You can listen to the podcast episode here:

You can watch the podcast episode here:

Transcript:

Colby: 0:00

Hello and welcome to the Secure Start podcast.

Tom: 0:04

Organisations that have been engaged in this work for a while tend to be pretty good at it. I’ve been involved in a number of startups over the last few years. And there are things that you can do that help. Regardless of what the therapeutic or the theoretical framework you use is, it’s good to have a therapeutic or theoretical framework. It’s good to have terms of reference that everybody can agree upon. The thing that works really well is a basic framework of this is how we work and some clarity about what are we here to do. And in above all, a space to think and reflect. The idea that we pause in the work regularly and we think about what’s going on for the children and what’s going on for us and what’s going on in the space between. What might staff starting this work need to know, and what might foster care need to know? The thing that I would say is the thing that you’re striving for is understanding. If you’re an RCW, you residential care worker and you started in the work last week, a good place to start is what would give me a better understanding of one of these children. The act of admission is a massive intervention. If you know the stories of the children, it will affect how you are with them. But actually, I think there’s a huge value in structure and boundaries and routines and rituals and the care plan and the the running of the home should be quite boring. Because the children, because it should be so predictable. You know, if you want to establish a children’s home that that and you want it to be beyond the ordinary, there needs to be a lot of focus on okay, what are our rituals and routines and uh how do we deliver those consistently? And how do we get to understand our children better? And by definition of therapeutic is it’s the conscious use of relationships to deliver transformation. But I think sometimes you need to be reminded, and your custodians of childhood. So you part of your job is to give these children a childhood that they will remember fondly. If the thing that has led you to being where you are is a failure of parenting, the solution should be some kind of parenting. What everything we do has the potential to be something that that child makes use of later. As an adult, I think children have a sense of people trying, even when they’re getting it wrong.

Colby: 2:45

Hello and welcome to the Secure Start podcast. I’m Colby Pearce, and rejoining me this episode is highly regarded social care consultant in the UK, Tom Ellison. Now, before we begin our conversation, I’d just like to acknowledge the traditional custodians of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. So as I said, I’ve got Tom Ellison uh rejoining me for this episode. And uh Tom previously was on the podcast for episode 27. So um if you want to hear more me uh read out his bio. Um we’re streamlining streamlining it a bit this time, but uh his bio is there, it will be in the notes for this show. Um, and it was episode 27. Welcome, Tom. Welcome back. Thank you. Thank you. It’s good to be back. Yeah, no, it’s good to have you back because I do I did feel at the end of the last podcast interview that we we kind of only got the conversation half done in a way.

Tom: 4:14

Yeah, well, I think um there was there was a big focus on leadership, and and I know you wanted to come back and talk about uh the work with children and and what what effective residential childcare might look like. Um so happy to be back.

Colby: 4:33

Well, that’s probably an excellent spot to start uh in terms of um I’m interested to hear your views, and I’m sure our listeners and watchers will will be too about what effective, what quality um residential care looks like, and is there any distinction between quality and effective? I’m not really sure, but happy to hear your views.

Tom: 4:55

Yeah, I think um there’s a big invitation to jump into talking about attachment and trauma and therapeutic frameworks, etc. But I think the there’s there’s a few things that you just can’t help noticing when you’ve been around the work for a while. So one is um organizations that have been engaged in this work for a while tend to be pretty good at it. So so you know, I saw your interview with uh John Turberville and Kevin Gallagher, who each come from you know their organizations have been around a while, certainly decades. And the there is something about organizations doing this work accumulate knowledge over time. And that you know, one of the phrases I’ve used is it kind of gets into the wallpaper. So it’s not so much about, yeah, there are individuals you could point to and say, okay, that person’s been around a while, that’s a wise head. We could go and ask them an opinion on an issue. Um, but there is something to be said for um the culture that develops over time, and that’s you know, that that’s partly shaped by the theoretical framework, the consultants, the the people leading those organizations. It’s also shaped by the children. So there’s a organizations respond to what the children, the challenges that the children bring through the door, and and you know, uh uh a good organization or a good uh children’s home is responsive to the children, not just in terms of uh what the children tell you they need or they want, but what the children show you they need and they want. And so, you know, one one of the again, you know, if I’m visiting a service, a children’s home or an establishment, I’ll quite often ask the manager how long have you been here? And and and you can draw conclusions from that. You you you know that that there are there are few substitutes for experience and and time travel. That said, there are things I’ve been involved in um a number of startups over the last few years, and there are things that you can do that help, you know, and so um regardless of what the therapeutic or the theoretical framework you use is, it’s good to have a therapeutic or theoretical framework, it’s good to have terms of reference that everybody can agree upon, and you know, there’s various. If you sort of wander around and do a tour of the UK, there are various, and there are various kind of levels as well. There’s there’s uh so, for example, in the last few years, there’s um a training called pace training, which is you know, um it it it’s kind of a training in how to be around children, involving things like being curious and being empathetic, and things that are just a good idea if you’re gonna be around children who’ve experienced trauma. But I I would treat that as that’s almost universal now, it’s almost a standard training for anybody working in residential, but then there are layers beyond that, and and quite often one of the phrases I use is there’s levels to this game. There are there are, and and certainly uh in my career, I it it’s almost like layers of understanding as you travel. It becomes deeper and deeper and deeper. And the the the danger is that you hear about that there’s so many theoretical frameworks and models that you can choose from that you end up overloading the staff because a senior a senior manager comes across pace training or social pedagogy or pillars of parenting or secure base, and they think, oh, well, I’ll bring that one in, and then they’ll bring another one in, and then they’ll bring another one in. And then before long, the staff at the call face are a little bit overwhelmed, and they’re mixing up their metaphors, and a lot of jargon’s getting deployed. And you’ll know from the last podcast, I’m not particularly a fan of jargon. That that, but I think the thing that works really well is um a basic framework of this is how we work and some clarity about what we are here to do, and you know, above all, a space to think and reflect. So whether that’s um individually with staff in supervision or whether that’s in moreover, whether that’s in a a group setting, and and that gets called different things depending on the organization, might be reflective practice in one, it might be called dynamics in another. But the the idea that we pause in the work regularly and we think about what’s going on for the children and what’s going on for us and what’s going on in the space between. And so um when I when I’ve been helping, as I have been recently, organizations to establish new services, they’re the kind of uh the reference points that I go to. The first one being what what’s it for? What what what what does what is what is this service, children’s home? What is it for? What’s it to do? What’s the problem that it solves? And then build out from there. But universally, if you were, you know, in terms of working with looked after children, universally, there’s some level of trauma and attachment there. It might be variable in how it manifests, but but it’s there. And so therefore, I would always kind of build in the idea of well, there needs to be reflective spaces, and there needs to be somewhere where the staff can reflect on and think about the experiences of the children. And again, you going back to you know the organizations that you would say, oh, they’re pretty good at this stuff. That’s where they’ve iteratively done that over decades. The thing that’s allowed that culture to develop so that they’ve got good at doing the work is that there is an iterative process of things happening between the staff and the children, and then the staff having a space where they can think about it and process it and develop a greater understanding of what’s going on for the children.

Colby: 11:35

I talk about this a bit in my own work, that um one of the things that you you if you work for a long time and if an organization has it has existed for a long time, um, serving a community, then you have the opportunity to reflect back on not just immediate or short-term impacts of the work that you do, but longer-term impacts uh of the work that you do as well. So you build up a bank of knowledge really about what what works and doesn’t work and what lot long-term outcomes, medium to long-term outcomes look like for um for the for the for the people that we’re serving um just based on on being around for a long time and trying different things and seeing how those things work or don’t work. And I know, for example, um you you mentioned the mulberry bush, that they have um with Richard Rawlinson and and others, they have become quite proactive in terms of reconnecting with alumni of of the mulberry bush, um adults now, parents, you know, husbands and wives, um who came through that system and and are still they’re still getting this, they’re getting longer-term feedback about the experience of young people as they’ve gone through the mulberry bush, which um which can only really um add to that important practice wisdom that develops over time.

Tom: 13:19

Yeah, I think that you someone said to me if I look at um residential care in the UK as a whole, there are fewer, I’m gonna say controversial things now, but there are fewer specialist providers than there used to be. So that so it if I think 15-20 years ago, there were a number of providers, usually operated by their founder, who were um doing innovative and creative things, some that you might agree with, some that you might find a bit more controversial, but they were all trying to pioneer um working with children who’ve experienced trauma and who are in the looked-after children’s system. Um I think increasingly there are I think something’s happened over the last 15 years where there are fewer of those organizations than there used to be. Um, I think that it creates a space because it creates an opportunity for other people to jump in who’ve got ideas. But I think that someone um said to me a couple of years ago, we’ve forgotten how to do this work. And he’s not talking about individual establishments, he’s talking about as a sector, the the knowledge, um, the reservoir of knowledge in the sector is less than it used to be. And I I kind of agree with that, that um the thinking that gets deployed in some organizations is not as great as it should be. And so where organizations are, um, as I know some of some of the organizations you’ve been in contact with are um gathering and preserving knowledge about this work, that becomes important. Because it’s because where do where do you where do you go to learn to be good at this work? Because an awful lot of um practice has been distilled into short courses, and we’ll deliver a short course and you can go off and do therapeutic work with children without an understanding of actually it’s an ongoing process, you never actually get there. You never you in you know when you got in touch and said, Well, let’s do another one where we talk about the children, I always feel a bit um I’m much more nervous talking about the practice with the children than I would be about talking about leadership because I feel like with the children, you never actually get there. You you’re you’re just constantly trying to you’re constantly trying to get closer to something that’s helpful. And um so what one of the things that you know in terms of experience, one of the things that I went through is as I got more knowledgeable in this work over decades, I felt guilt that I wasn’t good enough in the beginning. So you so you look back to the children that I worked with in the first, I don’t know, three, four, five, six years in residential practice. And the more sophisticated me can look back and go, Yeah, that wasn’t that wasn’t good enough, that wasn’t, that wasn’t great, or you weren’t connecting, you weren’t being still enough, you weren’t um you weren’t understanding what that child was trying to communicate to you. And so that experience for me is the idea of well, you never actually get there. There is no you don’t arrive, you don’t get to I am now um you know maximum proficiency at working with you know children who’ve had negative experiences of uh early childhood. You you don’t get there, you try and you try and get closer to it.

Colby: 17:14

There’s a couple of things that you said in there and in your earlier response that um I’d pick up on um and love to talk more about. I love the idea of reservoir building a reservoir of knowledge, a reservoir of knowledge. I think that that’s uh gets to what I was you were saying and what I was taking from what you were saying in my my previous reflection. Um I agree that I think what comes from experience is the understanding that there are enduring sensitiv, I call them enduring sensitivities. There are um enduring sensitivities that the children carry from their experiences growing up and uh including their adverse experiences that they take with them through life. And um that makes sense because we all we we all consider that we are in some way shaped as a person by the experiences that we had growing up as well as our contemporary experiences. Um and I think I think it’s really important to know to have a really good target in a sense or a realistic a realistic goal for the work that you’re doing. Otherwise otherwise you you can become you can feel inadequate, you can become despondent, you can feel um like you just you just haven’t done enough for the children. And without without hogging the floor too much, I see this a lot with in foster care, where where foster carers are um brought into the system both with with the ideas that they come with and with ideas that um that exist within child protection and out-of-home care systems, that you know, kinda all the children need is a you know is a loving home, uh a bedroom and a loving home and and all will be put right. And I don’t that’s just not the case. It is manifestly not the case, and and it is um uh highly problematic in my view to you know for these advertising campaigns to exist and these recruitment campaigns saying that you know you will if you have a spare room and a lot of love to give, you will experience this extra this fulfillment of being able to turn around the life of a young person. Now you may well do that. You you and and um often enough lives do get turned around. Um but you don’t you don’t erase what’s happening, what’s happened in the past, sorry. There’s there’s there is always an enduring sensitivity. So I think we just need to be really uh mindful of what is possible um lest we become overwhelmed, uh despondent. And I think that that is the case right through um the the social care sector. And you you hinted a little bit at at primary tasks, and we did spend a lot of time talking about primary tasks last time, but I think it it’s really important to start somewhere and and starting with having an understanding of what you’re actually here for, what is your role, what is the role of the organization, what is my role in this organisation, where do I sit? I think is a a really good place to start. But it do it does make me think when you look back, and I have done the same, and you think, oh, I wish I knew back then what I know now, and and of course it’s not possible to know, and then it is part of the reason I set up this podcast was to kind of speak to people with tremendous experience and have uh a reservoir of knowledge. I’m gonna I I might pinch that, uh, a reservoir of knowledge that people who are embarking or are early in their career journey can dip into and and um for their learning and understanding of the work. But I’m wondering if there is there are particular there’s particular advice that you would give um relatively inexperienced workers in the social care sector about how to approach the work.

Tom: 21:47

Yeah. Just before I do that, I want to respond to the the the because I it occurred to me even as I was saying it that oh, that’s what you’re doing. You’re the the reservoir of knowledge thing. You’re capturing it on video and on audio. And making it accessible. So, you know, and um in terms of the last podcast, all kinds of people have fed back to me that they listen to that. Not necessarily people in our line of work, even, but I think you in creating conversations about the work with people who you know have uh have some experience to share, I think is uh incredibly valuable. In terms of I don’t know, and I was interested in your point about foster carers as well, and saying, well, you know, do you have a spare bedroom and do you have some love to give? Maybe you could help a child. And it’s not a bad beginning. You know, it’s not a bad beginning. I think where that goes wrong a little bit is there is a little lack of uh understanding of the primary task and the challenges that these children are likely to bring. Because there’s a there’s a sort of fostering crisis in the UK, in that the pool of foster carers is getting smaller over time, and there’s there’s many reasons for that. And uh the government at the moment is putting a lot of resource into advertising campaigns for foster carers. I’m not sure whether that’s going to lead to uh a sustained increase in the number of foster carers because I think there is a problem about how foster care is described and what it is, what what what is it that we are asking these people to do? Because yes, um we’re asking them to provide a home and we’re asking them to provide love, but we’re also there’s there also needs to be an understanding. Well, first of all, needs to be an understanding of what these children might bring through the door with them, and an understanding of well, what do they actually need? Because you know, and if I link that, if I link into uh what does staff starting in the work, what might staff starting in this work need to know, and what might foster care need to know. The the thing that I would say is the thing that you’re striving for is understanding, so that the the it the um not just children, human beings, um rarely have instances of being fully understood by another human being, yeah. It’s it when it happens, it’s usually fleeting. There are people in your life that you’ll think, oh well, that person gets me. And so there’s some understanding there, but those moments of deep understanding and connection are rare, and I think that that uh in in therapy, in relation-based relationship-based therapies, one of the things you’re aiming for is that not just that the therapist understands the client, but that the client has an experience of being understood. So that’s that that that two-way thing, and it’s a connection. So I think for and I I think I talked in the last podcast about the idea of I do come across people who think the job is to make children behave. And I think that’s um you know, and in and in circumstances where a child is in a foster placement or a residential placement and they do well and their behavior improves, that’s a good thing. That’s not that’s not that’s not bad, but uh I don’t think that’s what the work is. I think the work is about um allowing children to have an experience of being understood by an adult and that a relationship grows. Because obviously, well, I say obviously, it’s it um uh it it follows that if you have a repeated experience of being with somebody who you feel understands you, you will develop a relationship with them. A relationship will blossom from that. That is um helpful. So, so in terms of if you’re an RCW, residential care worker, and you started in the work last week, a good place to start is well, what would give me um a better understanding of one of these children? It’s easier to start with one, you’re not gonna if you’re working with you know a number of children, it it’s easier to pick one, and maybe you’ll be directed to one by the management, but it’s easier to just pick one and say, Okay, I’m going to go on a little mission to develop a greater understanding of that child there. And that can be done. Um certainly in my early career, there wasn’t a lot of emphasis on it. I think I’ve worked in environments where an understanding of the child’s history was significant enough that there were dedicated professionals in the organization that went out and found it. And because one of I don’t know how it is in Australia, but one of the issues, anybody who’s worked in residential for a short while in the UK will tell you is that the the paperwork is never accurate. And that that’s not the local authorities’ fault, it’s just that you know, gathering information on a lifetime of experience is not an easy thing to condense into a short biography in a social work report. So um, so one of the things that I would invite that new RCW to do is to turn themselves into a detective and try and find out that child’s story. And yeah, you know, a good place to start would be the the paperwork that the child arrives with, but I wouldn’t uh I wouldn’t restrict it to that. I would get curious about who are the people that this child has uh been around, whether whether they’ve been carers or teachers or uh social workers or you know, who can I who can I speak to who knows this child and try and gather a deeper understanding of this child and their history? Because that will play out in the relationship with the child, the the your deeper understanding. I’ll give you an example. A thing that happened. So um some years ago, I was um managing teams of children’s souls, and we had a uh an office that the teams came to fortnightly for team meetings and to do some reflection. And one of the managers asked me um to come into the meeting because the team were in open rebellion. So I went into the meeting and was confronted by some really angry um residential care workers. Um, and and they directed that anger at me as I came in through there was there was a real kind of um I was bombarded with indignation. And the reason they were angry is one of the children they were working with was pretty much on a daily basis being very violent and hurting people. And once we got through the the anger and the frustration and and the conversation shifted to me, me being curious and saying, Well, you know, tell me what’s happening, tell me, tell me the story. And they were describing uh a boy who was about he was about 12, something like that at the time. And what they were describing was actually, you know, in the morning he was lovely, he went to school. Uh, the feedback from school was the teachers said he was delightful, very quiet. Uh, he’d get home in the evening, he was he was fine until around dinner time, so five 5:30 in the evening, and then he became more agitated, aroused, and that played out. He would be quite manic and giggling and grinning. And I remember someone saying he looks like the devil. They said when he he’s got this devilish look on his face, and he’d start to push things off the dinner table and run around the house, and this escalated through the evening until you know nine, ten o’clock at night, windows are being broken and people are being hurt, and it would go on till the early hours of the morning. And just by asking questions, we gradually got a picture of a child who’s in the day’s baseline was relatively steady and low, and then there was this sort of gradual escalation in the evening till around eight, nine in the evening. And then usually the what what they were describing was um he wanted to come out of it, but he didn’t know how. So he thought he wanted he wanted to kind of get back to normal, but he didn’t know how, and it took a few hours to get him back back to normal. And there was he had a dedicated life story worker, and there was a life story worker in the room, and the life story worker noticed that the peak of the acting out was 8, 8:30 at night when in that home, it was all boys. In that home, the boys were having baths and showers. Coming in from evening activities, they’d been doing sport or something like that, and they were having baths and showers, then they’d have supper and you know, a window to bedtime. And she she kind of jumped on this and homed in on it a little bit and said, Oh, that’s significant. And no one in the room really understood why it was significant. Okay, why is that significant? And she said, Well, when he was when he was five, he lived with a foster carer, and whenever he wet the bed, the foster carer ran a cold bath and held him underwater. And there was a there was there was a I get emotional when I tell this story, but there was a hush, and somebody started to cry. And then the meeting ended because um the it had taken that long to get to that conversation that the school runs people had to go off and do school runs, so the meeting came to an end. And normally when when we were dealing with something like that, we’d start planning. We’d say, okay, so what could we do differently? How could we plan? But there was no time for it. And and I didn’t hear any more about this. And I went to the meet, the next meeting two weeks later. I thought, right, I’m gonna go in and see what’s going on. And I went to the meeting and everything was fine. No one’s no one was discussing this boy, they were discussing other things, they were discussing the rotor and the paperwork and who’s not filling in the paperwork properly and the things that get talked about in those meetings. And um I was really curious. I said, Well, what’s going on with with this boy? And they said, Oh, it’s fine. It’s fine. And and then and I said, Well, what’s going on around bath times and stuff? And they described, well, oh, they said, Oh, he’s having baths. And they described, like, they’ve done some things. They they they um they decided that they were going to put a member of staff outside the bathroom on a chair so there was someone close, and they bought in some bath toys and bubble bath, and they made bath time softer, nurturing, you know, but I don’t think it’s what they did that made the difference. Yeah, I mean it made some difference, but but I think the big shift was they understood. Their understanding, yeah, they understood, and that wasn’t in his the paperwork that came, because he’d had a pretty you know awful uh set of experiences throughout childhood. That detail wasn’t there, and so we only knew that detail because the social worker, uh the life story worker who was a social worker, had gone out and done the digging and done the uncovered these stories, and so that team didn’t need to they didn’t need a deep understanding of any therapeutic model, they didn’t need to understand neurology or have studied you know the effects of trauma on the development of the brain, they just needed to hear that story, and once they heard that story, it made sense. It’s powerful, yeah, and and then and then everything just everything just fell into place, and so that was a real um uh powerful lesson in if you know the stories of the children, it will affect how you are with them, how you relate to them, it how how you respond to um agitation as bath and shower time approaches, you know, in his case. But the but there’s there’s probably a version of that for every child, and uh and understanding the story really thoroughly informs in a way that allows understanding to take place. Because without that understanding, certainly the the anger that I walked into, they they would they thought he was just gratuitously hurting people, you know, and as much as they were a really empathetic team, you you know, you um if you’re day after day after day dealing with a child who’s trying to hurt you, it does, you know, that that resentment can, you know, feelings of resentment can get into you, you know. So so I think that one, um do your best to understand the children you’re working with.

Colby: 35:26

Yeah. And while just if I can jump in there, uh while you were telling that story, I was thinking he’s you know, he’s been hurt. That’s when he’s been hurt. And and um I didn’t go to what had happened maybe in a foster placement, but I was thinking about um, you know, maybe he in his history, his there had been an adult that returned to the home at around you know after work hour, uh after normal work hours, and that something um uh adverse had was happening to him at that time. Yeah. And I think that’s that what you’re talking about is um it go it’s it’s about working beyond the need and the behaviour to understanding that the child that children are not just needs and behaviors, they have a mind. And I talk about this in in my podcast interview with Peter Blake, um, which I which is already released, but how I think he was saying that people don’t always see that children have a mind, a thinking mind, or an experiencing mind, and that um and that these experiences they go somewhere, and we and it’s important to be curious about well, where do they go? How are they stored and how do they present uh later on? And he Peter and I were talking about, you know, this goes right back to the very early days of a child’s life. Um if we agree, if we understand that they have a mind, that they’re not just needs and behaviours, then we have to have this an understanding that well, where where does all the these experiences and their their processing of these experiences go? How is it held? And how does it then manifest in the way they approach life and relationships thereafter?

Tom: 37:31

I think um because I I I I feel like when I came into this work, I was uh blundering around in the dark. And some um one of the other things in turn in terms of you useful things is that when I came into this work, people talked about structure and routines and boundaries all the time. Anyone you met in residential and consistency, words like consistency, but consistency, structure, routines, boundaries, and that that’s less fashionable to talk about now. It’s much more fashionable to talk about trauma-informed practice, but actually, I think there’s a huge value in structure and boundaries and routines and rituals, and like you know, people didn’t really talk about rituals, but you know, you know, I I remember um working in a children’s home that had a very distinct ritual around Sunday mornings, and it was lovely, and I enjoyed it. You know, I I enjoyed joining in. Okay, we’ve we’ve got this ritual, they’ve got the pattern of the week, but Sundays are a bit different. This is the ritual on a Sunday, and those the rhythm of the day today is extraordinarily helpful, and I again I think that it can be underestimated. People reach for they want to talk about trauma-informed work or aces or um you know, therapeutic uh jargon work to embellish their work, to say, okay, my work’s sophisticated. Whereas actually I’d say, well, look, really understanding the children helps, um, a clear structure with routines and boundaries and consistency. Um, though one of the things that I often said to people working with children who are new to the home is actually to some extent, the um the care plan and the the running of the home should be quite boring because the children you because it should be so predictable, because the children are bringing such a high state of anxiety that that’s what they need. Absolutely. They’re they’re accustomed to um mealtime shifting, bedtime shifting, uh who’s looking after me shifting. Am I going to bed at this time? Am I going to bed at that time? What time am I going to school? Am I going to school? So they’re used to that uh lack of consistency. So that one of the biggest gifts we can give is okay, here’s some consistency and predictability. Now you know what will happen. You know, and that that that that daily ritual and routine is enormously helpful. And but people don’t talk about that anymore. They’ll they’ll they’ll talk about you know the need to be empathetic and curious, and those things are useful, but uh, but I think the basics tend to get um overlooked a little bit. And and if you’re working in a really sophisticated service, that’s fine because it’s just part of the culture and the ritual routines will look after themselves. If you’re establishing, you know, you if you want to establish a children’s home that that and you want it to be beyond the ordinary, there needs to be a lot of focus on, okay, where are our rituals and routines and uh how do we deliver those consistently? And how do we get to understand our children better? Before you start layering on, okay, well, let’s let’s bring in a specialist consultant to do um you know to explore the unconscious processes that might be going on between the staff and the children. That stuff’s important, but actually, without the um without setting the stage by saying, well, actually, you know, we’ve got consistency, we’ve got routines, we’ve got boundaries, the roles are clearly understood between, you know, we we know what the manager does, what the deputy manager does, what the senior workers or team leaders do, what the RCWs do. We’re really clear about that stuff, and we’ve got this routine that we that in a way we try to grind out. It will never go like that because the children will bring in, um they will disrupt that routine, and and and that’s where the work lies, actually. Then then disrupting the routine is an opportunity for some work to take place, but uh, but I think um it’s interesting. You know, I’ve been involved in the establishment of some new services in the last year, and and it’s interesting where I found my mind going. And yes, you know, we did introduce um reflective spaces and consultancy, but actually there was quite a bit of focus on what are the rituals, what are the routines, what what you know, what what are we putting in the environment, how are we using the environment um to create something that is warm and nurturing and homely.

Colby: 42:33

And some would say that’s what pace is. I mean, pace is about the a therapeutic establishing a therapeutic environment or milieu. Um I’m with you. I I I just think that you have to start with consistency of routines, of rituals, um, of care. And everything that you set out to do, you should be able to set out to do it consistently. And if you can’t do it consistently, or there can’t be consistency managed between staff members, then you need to pair it back a bit or find something that they can do. I think I think consistency comes second to connection. It certainly in the work that I do, what I’ve taught in terms of importance. So connection absolutely the over the length and breadth of the service that we’re providing is is the most important thing. But I think consistency runs a close second, and part of that is while I was listening to you, I was thinking about you know, we’re the children come from chaos or or or bad things have happened unpredictable, unpredictably. And part of and and talking about that um the the case example that you gave a little bit earlier, it was important to develop a ritual and routine, I think, for that young person to have um to know what. What was going on, and to have an alternative experience of that. But I don’t think the care that what we’re doing in this aspect of the work is that sophisticated as you say. It’s it’s relatively boring. And if people don’t know it uh in this way, I I would have them, and when I talk, I have them think about well, how do we raise little babies? Yeah, because that’s I think that that’s often enough where things started to go wrong for the for the children that we come across, that they didn’t have those experiences of predictability, of uh routines around nurturance and care that a child who grows up in a in a comparatively stable, loving, responsive home had. And so, you know, there’s a there’s a I think there’s a lot of similarity between how we set out to manage our home for for the children we’re talking about, whether that be a children’s home or a um or a foster home, a kinship home. A lot of a lot of what we’re seeing comes from deficiencies and how they were cared for in the past. And if you think about, well, how do we how do we set a new pattern, how do we reset? Well, that we go back and we redo some of that in a more age-appropriate way, perhaps in some respects, but we we reinstitute or we institute the kind of consistency that you see when you’re raising infants. While you’re pausing there, the other thing I was I I wanted to pick up on something else you just said, which was um get to know the children. And I think that there’s my mind goes to a number in a number of directions, I guess, on that. But one so there’s two. Actually, it’s one. People will sometimes say, well, we don’t get enough information in this sector. A common a common um complaint is that is from um people who are in a care role with the children and young people is that they haven’t got all the information. It hasn’t been shared with them. So it’s very difficult for them to know you know the the details of the history. Now, you know, while you’re telling that story, my head would, because I’ve worked in the sector for 30 years, my head immediately goes to something bad has happened at that time. And I didn’t necessarily need to know that it was in that foster care placement. My mind went to an adult comes home and something bad happens at that time. Um I didn’t need to know the the intricacies of that um or the finer points of that history to know that we’ve got to change the child’s experience of this time. And and and as you say, we’ve got to acknowledge that that um this is lightly because um he has had some adverse experiences around this time. So as you say, it just changes the way in which people approach the the relationship.

Tom: 47:24

I think it’s more than that. I think it it because it it changes the way people feel. So it’s not just it so, yes, of course, knowing that information might change the care plan, you know, might change the way you approach those tasks. But I think the great of it is it changes the way you feel as a worker. So so the the resentment and anger that was being experienced based on the child’s behavior evaporated as soon as people understood, oh, that’s what’s going on. And like I say, one person cried, but the the thing there was a real shift in the emotion in the room, yeah. And and so, you know, the I can understand how someone being hurt by a child would develop feelings of resentment, and that evaporated once the staff understood why why that was happening, and that then changed the way they so it wasn’t, I don’t think it was about I don’t think what happened after that meeting is they got together at another time and had and had a real powwow about how they were going to handle bath times. I think just the way they their emotional response to his um agitation was enough. I think it I think that was enough, and yeah, that you know, and then maybe over the two weeks they developed a uh they they shifted the ritual around bath time to make it more tolerable then. But I think the big thing that happened was the a shift in how they felt. Um absolutely, you know, and and that you that’s the sort of thing, you know, you’ve that’s the sort of thing that makes reflective spaces necessary, so that stuff can be processed and you can get in touch with okay, I feel like this right now. Uh, I feel you know, resentful and annoyed with this 12-year-old. That you can find your way to um what what happened to the infant that led to this 12-year-old that’s smashing the house to pieces. Going back to the the the thing you said about um going back to very early childhood, and and one of I had a conversation in the last week with someone about when children are admitted to children’s homes. And I kind of um it’s going out of fashion now, but there was a there was a fashion of um if you were coming at it from a children’s rights perspective, well, when a child joins a children’s home, they should um spend time with each of the staff, we’ll see who they get along with, and they can choose their own key worker. Yeah, and that was that was pretty widespread, I don’t know, 15 years ago or something like that. And I always felt that missed a big opportunity, and and the big opportunity is that the act of admission is a massive intervention. So, so that’s like the the biggest thing a children’s home can do for a child is admit them because you’re taking them from one situation and you’re bringing them into another well, you take you take them from one world and you’re bringing them into another world, and when um and I use this metaphor, when a woman is pregnant with a child, everybody talks to her about what’s gonna happen when the baby gets it. You know, someone might help create a nursery and they might have a baby shower, and um they will there’ll be lots of conversation about motherhood, what motherhood’s gonna be like, and uh you know, ideas like you know, you are you’re gonna have the baby in your bedroom, are you gonna when you’re gonna move in the nursery? All these kind of conversations go on and set up the minds. What that does is it prepares everybody for the idea of there’s going to be a child and there’s going to be a mother. And I think a version of that can happen even for a teenager when a teenager moves into a children’s home. That with the the the home can do that preparatory work, the conversations about who’s going to be the key worker, how we’re going to welcome the child into the home, how we’re going to bridge them in. What um because I I think what works really well is when there is an individual who bridges the child into the home and becomes their gateway to the relationships in the home. And uh a process called cleaning, where you literally go out and claim the child. You’re you’re coming with me, I’m going to look after you. And I think it works particularly well if that person is the key worker. So the key worker goes out into the world, meets the child, brings them into this new world, and then becomes their um kind of parent. It’s not quite a parent, but it’s it’s not far off, you know. They become their kind of parent and the link to the other relationships. Because where you don’t do that, and I I I I I did some work with the team where they didn’t agree with that, and they thought, no, no, no, no, we we let the child come in and and choose. And I said, Well, what do you think on the first night in the home when the door closes, what do you think the child’s thinking about? And they’d say, Oh, well, they’re scared and they’re anxious. And I said, You know, I think they’re probably trying to remember everybody’s names because they’ve been introduced to half a dozen people or a dozen people, and they’re trying to work out who of this lot is actually gonna keep me alive, and and potentially who’s who’s the threatening one. And so that you know, in the world of because I think what we’re doing in this conversation is we’re making building blocks and we’re saying, okay, well, structure and boundary and routines in the children. Well, primary task, what are we here for? Are we clear about it? Have we got a structure? How do we set the scene? What are the structure and routines? And you all that stuff gets worked out before you’ve done it recently. All that stuff gets worked out before you ever admit a child. There’s lots of conversations. There should be lots of conversations about what our structure, boundaries, and routines are, and then moving up a level that okay, how do children come into the home? Well, it should be a process of being claimed, it they should feel like somebody uh went into their world and claimed them and brought them into this new world where you know the promise is you’re gonna be surrounded by a bunch of thoughtful adults who are going to nurture and care for you.

Colby: 54:28

Yeah, it wouldn’t it just sorry, just quickly, it just puts me in mind of one of the key themes that comes out of research with with alumni of children’s residential care is that feeling of belonging somewhere and to someone. And um uh Jenna, who’s Jenna B, whose last name I I’m um struggling with at the moment, but um yeah, Jenna, she talked about um the the research that she did with her in her PhD thesis, highlighted exactly what you’re talking about, is that the the carelivers who’d been through residential care really appreciated the fact that they belonged somewhere, the the experience of belonging somewhere and to someone.

Tom: 55:16

Well, all all of these things contribute to belonging because I think belonging is one of the things that you would want to achieve. So uh so so the and and they’re they’re all things that accelerate relationship. Because I mean, I quite often, you know, in uh a residential placement might not last that long. Um I might not long, you know, two years is not long in a lifetime, and so these are things that accelerate the the development of relationships. So um, if a team, if you’re starting from scratch and you really thought about what you were there for in your primary task, and you spent some time thinking about structures and routines, and you developed a philosophy about, well, we really want to understand our children, and we’re gonna have key workers, and the key workers are going to have particular relationships with the children that would be more parental than the other relationships in the home. And the key workers are gonna go out into the world and claim these children and bring them in, and then we’re gonna use our structure and routines and our rituals and our understanding of the child. All of these things contribute to a sense of belonging, you know. Eventually, we’ll um, you know, six months on, maybe a bit longer, but the child has a sense of okay, I know where I am here, I know the structure and routines and rituals, I know the people, I know that they know me, I know that they can tolerate the things that I do and say, and all of that stuff, it’s not it’s not um it’s not a straight line formula, but the but all of that stuff contributes to a greater sense of belonging. And um and then and then it also creates the space where you can do some work that that that you that could be broadly described as therapeutic. Because I think that stuff’s just good practice. I don’t I I wouldn’t say, oh, that’s you know, that that I think it’s good practice, but it it creates the space and the relationships and the safety to do some therapeutic work and to um you consciously use relationships to give rise to transformation, which is that that my definition of therapeutic is it’s the conscious use of relationships to deliver transformation.

Colby: 57:50

I I hear I I hear what you’re saying, and I hear what you mean and I acknowledge that it is good practice, you know, to set up these these very fundamental building blocks. But I do wonder whether identifying with them as good practice diminishes their importance a little bit. And uh the my reason for saying that is that there can be an inordinate focus on the therapeutic intervention as the change agent. But the therapeutic intervention, and Patrick Tomlinson and I talk about this, and we talked about it as recently as um only a few days ago. You can’t a therapeutic intervention won’t is unlikely to be successful if it’s done, if the we haven’t taken care of the environment first, that we haven’t created an environment around the young people for in which this therapeutic um intervention can um make a difference. So the reality is a th a therapeutic intervention may have no impact at all if the environment is not set up appropriately to um facilitate that. But the environment will always be therapeutic if if done according or if if established according to the principles that we’ve been talking about. So yeah, it’s good practice. I but I wonder about whether the just good practice diminishes the importance of it. I think it’s vital.

Tom: 59:32

I think you might be right. I’ve struggled um over, I don’t know, the last decade with the therapeutic as applied to uh children’s homes. Not not because I think it’s been misused a lot, and I think it turned into a marketing term. And um the you know, I have in my own mind a notion of what the threshold is for a therapeutic service. And I was repeatedly being introduced to services that were described as therapeutic, and I just didn’t think they were. It didn’t mean they were terrible, I don’t think they were bad. I just I just don’t think I think as I said earlier, there’s levels to this game. Yeah, and some a colleague of mine challenged me recently about this and said, well, you know, um if we’re creating therapeutic services, we should call them therapeutic services. And and I think she had a point because I think it is my own hack up, because I got I got quite uh resistant to using the word therapeutic because not because you know, for someone who’s kind of spent his career at that part of children’s residential care, um, I think it was because I felt it was being misused. And so I kind of stepped away from it a bit. But you you’re right to notice actually, what I’m describing is how do you set the stage such that you know relationship-based transformation can take place, and that it that that claiming process, I would say there’s so much about a placement can be set up in the way the admission takes place. You can you can you you can um cover a lot of ground in the admission process, and I think people underestimate what it means for the child to move from one world on Tuesday to another world on Wednesday. And and you you know, I I I’m uh loosely in touch with some people who were kids, they’re not kids now. They were children when I worked with them, they’re in the 40s now. Um, but they they can each tell me in absolute clarity about the day they moved into the uh it was a it was a service that I was working in. But they they can tell me with clarity about, you know, 30 odd years later, 35 years later, they can tell me with absolute clarity about what happened that day, because it’s a very significant intervention. And and and like I say, I think I think the there is a lot a lot of work that can be done in that uh admission process that sets the tone for uh a greater chance of a successful uh experience in in a children’s home or in a therapeutic service.

Colby: 1:02:31

Um I think you if I can jump in there, I just think that um it it is it is good practice to be reflective about our use of the term therapeutic and even our application of principles of therapeutic practice. Um I’m mindful Simon Benjamin was on the podcast uh some in the first within the first 10. I can’t remember, I think it might have been podcast number eight. Simon’s a social care consultant here in Australia, but he um he’s worked for a number of organisations. He was the CEO of the Lighthouse Foundation, um, and he worked at the Mulberry Bush School as well. And Simon talks about therapeutic from understanding where that that term comes from, and uh he talks about it coming from the medical profession or or medical science, and that therapy the the idea of what is therapeutic is not just um you can’t you have a set of principles or practices that you you just apply. Yeah. In in in medicine, therapeutic is the dose at which what you apply makes a difference. So where that then the crossover with that is that is that in our work there is probably a lot, if not most, services are applying therapeutic principles, therapeutic ideas, and therapeutic techniques. But are they getting the dose right? That’s that’s the lesson of what what Simon’s saying is that from medicine is that it’s only therapeutic in the right dose. And children, different children require different doses. Yeah, for that, for that therapeutic um effect. So that all that by way of it is a bit, um it’s not as simple as just setting, you know, implementing a set of principles, a send of uh a set of ideas and a set of practices. They have to be in the right dose. And that’s that’s part of the nuance of this work, it’s part of the complexity of it and the complexity of our children. I think it’s aided by by what you’re you were saying earlier about getting to know individual children.

Tom: 1:05:05

Well, I think I think and knowing what you’re there for, and knowing what you’re there for so so you you know that that you know you you’re getting to know the children in service of developing a greater understanding that is in service of those children experiencing connection and belonging, yeah. You know, I think one of the other things that that um I I as a younger man, I was very intense and very, you know, kind of looked at the work as kind of wanted to be good at the work. Um, but you have to remind yourself sometimes and your custodians of childhoods, you know. So so in as much as there’s work that needs to be done, and there is work that needs to be done, and there’s lots of um you know, the depending on the nature of the survey. There’s there can quite often be external pressures on what work are you doing, you know, the regular meetings to ask what work are you doing and what progress is being made, and can you show me your outcomes? But I think sometimes you need to be reminded, and your custodians of childhood. So you part of your job is to give these children a childhood that that they will remember fondly, you know. And so, you know, um such an important role finding opportunities to have fun and enjoyment along the way are quite important, you know. And um, and I think so, you know, for some people in the work that comes quite natural to them, they’ll they’ll just go and have fun with the kids, and for others, you need a reminder, actually, you know, this child is um not a project. Then yeah, it’s it’s all well and good that you’re being an amateur psychologist trying to help this child recover from their trauma, but sometimes they need a day off to just go and have some fun.

Colby: 1:06:56

Yeah, more than one day, I would say. Yeah, yeah, yeah. Yeah. You know, you said I’m coming back to something that you said earlier, which is um fundamentally I would I would refer to it in the these terms, that the the experience of being heard and understood and acknowledged in your experience, and of being understood not just in the words, but in the actions and in the outward presentation and expressed emotion of an adult, of another person, I think is is probably our most powerful intervention. Um, I don’t know of a more powerful one. I often say there are things that you can’t change for young people. Like, you know, it’s the law that they have to go to school as much as the hate it, as much as we are unhappy with how the school are managing them. Um, but but you can still empathize deeply with you can still acknowledge with deep understanding the child’s experience with the fact that they have to go to school and they don’t like it. Yeah. Like something sometimes the only thing we can do is acknowledge the child’s experience with deep understanding. And I I think that that’s our most powerful intervention. And why I think it’s the most powerful intervention, which you’ve hinted at, well you’ve mentioned uh as we’ve been going along, it has to do with the child’s experience. That the child’s experience of being heard and acknowledged, validated in their experience is that my experience is real. I I am a person of worth. I am this person cares about me, this person understands me, I can trust this person, I can trust this space around me a little bit more and more over time. What a relief. What a relief that I’m now somewhere with someone or some people who get me.

Tom: 1:09:22

On the journey, because I was thinking back to okay, building up in layers from what are we here for, what’s our structure and routines, how do we bring children into this, what what’s the nature of the relationships we’re aiming to have? Because it the the the thing I think understanding is very important, but I also think that the nature of the relationships it might not be quite the same in a therapeutic community at times, but it but I’ll I’ll I’ll restrict myself to children’s homes. But in in children’s homes, the nature of the relationship is a parental relationship, and and I and again, I think there are um, particularly if you’re working with teenagers, teenagers will invite you not to be their parent. They will, they will, you know, um friends to be some kind of friend or you know, something else. And I think again, in the world of well, what what actually what actually works is to assume the position of a parent. And and you know, there’s a number of reasons for that. I think one of one of the reasons I would put forward is the idea of, well, if children are in care, it’s because in some way, shape, or form they’ve experienced a failure of parenting. And therefore, if the thing that has led you to being where you are is a failure of parenting, the solution should be some kind of parenting. Now it’s not you know, to your point about foster care and have you got a spare bedroom and love to give. The inference there is that all these kids need is a regular is is a is a parent figure. But actually, over time you find that well, no, they need a bit more than that. That that it and I and the the they need something beyond ordinary parenting. So um, you know, and sometimes it’s called therapeutic parenting, or but but ordinary parenting won’t work for these kids because ordinary parenting doesn’t factor in um the effects of trauma and the effects of neglect on development. So um, if not ordinary parenting, then something like extraordinary parenting. So so something that is parental but that goes beyond regular parenting, where there’s um, you know, the thing that would now be called trauma-informed, but an understanding of actually these um experiences in early childhood affect the development of the child’s brain to the extent there are things that they can and can’t do, and that might change at different times. So we go back to the example I gave earlier of the 12-year-old, he could function like a regular 12-year-old most of the time, but then when he was stressed by the routines in the home, um he could not cope with that, and that led to aggressive acting out and people getting hurt. And so understanding that’s partially about the way his brain’s developed, that’s partially about his ability to um or inability to problem solve and articulate himself, and um that the I don’t want to get too neurological, but the that there are different brain states that you know that the uh there are different brain states that are exaggerated by adverse early childhood experiences. And so that’s the additional knowledge you would need to be an extraordinary parent, but you’re still a parent, and so that the parent bit should still crop up in there, and then that starts getting complicated because uh parents hold authority, you know, and parents uh you know, going back to the beginning where we said, okay, you’re gonna need structure, routine, and boundary. Well, the boundary bit can be a bit complicated with our children because uh they push against boundaries and test boundaries, and the testing about whether you’re a safe adult or not, some of the time.

Colby: 1:13:59

And you look after me.

Tom: 1:14:01

Yeah, yeah. And so, and and how will you respond? You know, how if I do this, you know, um you can almost see sometimes I I can remember you know when I work directly with children, you you you’d almost see them like the test thresholds. Well, what are you gonna do if I stand here? What you’re gonna do, what if I pick this up and drop it? What are you gonna do? And then then looking, okay, what are you gonna do now? What you’re gonna do now, what you’re gonna do now. But the the I think the complicated bit for residential workers is you hold authority, but as a residential worker, it’s hard to work out how much authority do you hold and how can you express that authority safely in the interests of the child? Yeah, and that that’s you know, about if if if um if one member of staff says no to something, will the member of the other members of staff hold that same line? Will the management hold that line? Will other stakeholders from outside the system step in and say that’s not a reasonable line to hold? You know, whether it’s things like uh in the modern world, things like mobile phones, really good example. So um what are the thresholds around mobile phones? What age can you have a mobile phone? If you’ve got a mobile phone, should you have it all the time? Should you be able to take your mobile phone to bed with you? Should you, you know, do there’s you know, and to be fair, that’s something that you know regular parents battle with. But in in a children’s home, it gets really complicated because you go, okay, that’s a boundary, it’s got a threshold, and people may differ on what they think that threshold is, and that can be sorted out with a meeting and a discussion, and you can agree a threshold, but then people will vary on their ability to hold that threshold, and that’s where it starts to get really complicated, and um I think that’s uh people are not fond about talking about that stuff. It’s much easier to talk about curiosity and empathy and playfulness and uh things like that. It’s much harder to talk about sometimes we need to say no to the children because that’s what good parents do, and and that’s where it starts getting complicated, and that’s been particularly complicated in the UK um over the last since well, certainly since 2014. Um, so in 2014 there was a a case, there was a court case in I’m sitting in Cheshire, it was in Cheshire, Cheshire West, and it was about um it was actually about about an adult, it wasn’t about a child, but it was an adult in a caring situation. And were the question that the court was addressing was are these adults, carers, depriving uh this person of their liberty by saying you can’t go out whenever you want to, and by supervising them. And I think there was a two to one supervision ratio or something like that. But the this person was heavily supervised and there were restrictions on where they could come and go. And the court found that that was a breach of um Article 5 of the European Convention on Human Rights. And the fallout of that, and that gradually, it wasn’t an overnight thing, but that’s gradually found its way into children’s services, and there’s been various cases over the last, you know, since 2014, like 10 years. And so increasingly, what you’ll see, particularly in referral paperwork, is referrals of children who and it will say they have a doll. And a doll is a deprivation of liberty order issued by a court, and that’s where the court decides what the boundary is. And so the court will decide. You you it can be about things like it can be about things like mobile phones, it can be things about supervision, it can be about um whether they, you know, what to do if this uh child attempts to abscond. And uh that’s a well-intentioned um the court made a well-intentioned decision, and whenever deprivation of liberty orders are produced, they’re well-intentioned because their intention is to protect the rights of a of a in our case, a child in care. The problem with it is it makes it it’s caused a lot of muddles around who has authority. So if you and when local authorities are in doubt about what a threshold should be, they’ll apply for a doll. If they’re not sure, they’ll apply. And so since 2014, there’s been a gradual increase year on year in the number of dolls, and it’s kind of crept down for younger and younger children. So there are there are dolls you know uh being issued for children under 12. And so the the difficulty with that is is it creates it essentially says that a judge and a court decide the boundaries or some of the boundaries um that are issued in a children’s home. And I think that makes it really complicated for the staff. I think one of one of the other things, an unintended consequence of that um ruling, is it’s made residential child care much more expensive. Because where there is a deprivation of liberty order, it’s a court order, and the local authority has to be assured that whoever’s providing that care will adhere to the order because it’s a court order. So you can’t say, well, you know, we tried, but it didn’t work out. And so what that’s led to is higher and higher levels of supervision of children and an increase in the number of solo placements, and solo placements just by the nature tend to be more expensive. So it’s put a real strain on local authorities and it’s kind of shaping to I don’t want to overstate it, but to some extent, it’s shaping the market. Uh um that, and it’s certainly shaping um the confidence with which residential staff can take up that parental role and and and and issue a parental boundary um about whether a child, what what should happen if a child walks out of the door, for example? And you and you might have different responses. You’d you know, you could look at okay, what what do we do if this child runs away? You know, and there’s lots of different things you could do if you could go with them, for example. You know, but there’s an even an argument that, well, if you’re going with them and you’re constantly supervising that in of itself, even if you’re not preventing them from leaving or bringing them back, the fact that you are going with them is in itself a deprivation of liberty. So you you end up with, I think it’s created, um, like I say, I think it’s well intentioned and it’s there to protect children’s rights, but there are unintended consequences. The unintended consequence is the authority of the staff who are in the day-to-day parental role is undermined. Diminished. And there is confusion in the system about what you can do and what can’t you do. And a notion that’s relatively new of, well, we’ll need a court to decide that. Which, which again, you know, certainly when I was working directly with the children, uh, yeah, there were children on there were care orders and there was different different kinds of care orders. But it you certainly in um, if I thought a child was gonna run out of the building and put themselves at risk, I didn’t give too much thought to what are the legal consequences of me saying I’m not gonna let you do that.

Colby: 1:22:29

Yeah. Sounds like the subject of another podcast, Tom.

Tom: 1:22:36

Yeah, and I’m not I’m I’m not an expert on this stuff, you know. This is the the I it’s we’ll make it one. Yeah, it’s I’m I’m sure there’ll be people listening to the podcast that say, Oh, he’s not quite right about that. Uh um, but it but it’s certainly you know, and I’m making a connection between local authorities requesting it, almost seems universal that when when there’s a doll, they they they they will immediately interpret that in this child needs a two-to-one solo, which I don’t think needs to be the case. You know, I I’ve been responsible for you know, not in the non-too distant past for you know, a six-bedded service that had more than one child in it who was on a doll, and it was fine. We we we we just worked through it, but I think what it’s doing is it it over time it these things nudge practices, and practices get nudged towards um if if it if there’s a deprivation of liberty, it’s probably going to be a two-to-one solo placement that we’re looking for, and that you know that that trend, um that trend has increased. There’s and there’s certainly a place for two-to-one solo placements, but I would regard them as an intervention in order to allow something else to happen later rather than an end in themselves.

Colby: 1:23:59

Well, like I said, it it we could probably talk a lot more about using the parental role, I guess, and understanding the important aspects of the parental role that um is it’s it’s important to operationalise in children’s homes and therapeutic communities. You were using um the word enhanced, I think. I I use enriched, um and I think it’s the richness of it that you can adjust from child to child with the the dose that I was talking about a little bit earlier. Um, but before I let you go, because you need to go, because you’ve got a busy day tomorrow, early start. Um I I just wondered what you thinking about the children, what what do you think we would like for the children to say as graduates, as alumni, as as adults, say about the experience that they had in a children’s home, in a children’s residential care home?

Tom: 1:25:09

I think you’d want them to say they felt loved and cared for. You know, I think that love’s another difficult word um in residential. Um there’s a resurgence in the UK of of people using um the word love within practice. But you know, going back to that, a sense of belonging, you know, that the the that they feel or felt that they belonged, they didn’t feel that they were guests or or placements, they didn’t feel like a placement, they felt like no, this is a place where I belong and where I’m connected, and um, I think I’ve I’ve I’ve I’ve heard different in someone wrote to me a few years ago, wrote me a really long letter about um someone I worked with really early on in my career, and I I thought he he he’d had really positive experience, he had nothing bad to say about it at all. Now, whereas my reflection on it was, well, it was in the old days where actually staff ratios were really low. And um, you know, I think the I it was one of those situations where I was looking back and thinking we could have been way more sophisticated there. Yeah, he’d written to me saying, you know, he thought this was transformational and it set him up for life, and like really um got a lot from being there and the relationships, and he was, you know, and he was and and he was sharing memories. He was um, yeah, there was a there was a uh a game show on TV that we used to watch together, and it turned into a but we’d have like a little competition between us about answering the questions in the game show, and that was one of the memories I’d kind of forgotten about that, but he he talked at length about this experience of watching this game show and how fun it was, and we kept it like we had an informal scoring system, and um so it’s that you know, I’m I’m uh reminiscing on his reminiscence and smiling, and I think you know, you’d want that. You you’d want, yeah, I felt belonging, you know, and I’ve had other children talk about you reflecting on when they were difficult to look after and appreciating that the staff stuck with them through the difficulty. Um so I think it’s different for different children, but but his recollection was it made me smile because he was reminding me of things that were not that significant to me. I would, I would, I we did that thing, I don’t know, for however long. That quiz show ran for we had this little game on a Wednesday night where we’d all sit and watch this quiz show together and keep score and joke about who’d answered the most questions and so on. And it didn’t mean a lot to me at the time. I didn’t see it as particularly significant. But then, you know, 25 years later, he writes to me, and that’s his one of the bits that he presents and says, Look, this was this was really good fun, and I’ve thought about it a lot.

Colby: 1:28:25

I think there’s a message in that, uh, Tom, that um for for people who are just starting out in their in their practice in children’s homes, in being a a um a care worker for our children and young people, is that not to underestimate. Yes, years bring experience and knowledge and sophistication, but don’t underestimate the little things that you can bring to the life of a young person. Um notwithstanding that you’re you’re uh you’re an early career practitioner in this space.

Tom: 1:29:04

Yeah, I agree. I think um one of the things you know, we could have a long conversation about when placements break down. But you know, I I worked in a situation, I’m going back a long time now, where I a placement didn’t last long at all. It lasted like days, and then broke down that that home, uh, the location, and various things about the actual setup didn’t work. And the and I was I was a manager at the time, and I remember the staff being feeling like they’d failed. And the the thing that I kind of reminded them of is you you you you can’t judge that, you can’t judge that now, because what everything we do has the potential to be something that that child makes use of later, as an adult, that that that they might think back to a moment in time, like like the you know, like the quiz game, but um I’m I’m thinking about in more where it’s rockier, where it’s where it’s much more um much less fun. That there is always you you can’t judge what that child will think is relevant in five or ten years’ time when they look back, and and I think there’s a value to um our kids have a really good way of making us confused and lost, and and quite often what we’re doing is we’re struggling to find a way through, and I think that that struggle in of itself is worth something, you know. I think children have a sense of people trying even when they’re getting it wrong, yeah.

Colby: 1:30:57

Thank you, Tom. That was uh again a really thought-provoking and enjoyable conversation, and uh um I better let you wind up your day because as I mentioned a little bit earlier, I know that you’ve got a busy one tomorrow, so thanks again. And uh we might have to do round three at some stage.

Tom:

My pleasure, thank you.

Tom’s Bio:

Tom is an accomplished Consultant and leadership trainer with over 30 years in children’s residential care, specialising in innovative leadership and mental health support for young people. Through Elevate Professional Development, launched in 2025, he delivers UK-wide workshops to strengthen care leadership. With 20 years of boardroom experience, Tom has consistently driven strategic leadership and service transformation. Holding a BPS-approved Psychology degree, a Master’s in Psychoanalytic Observational Studies, and postgraduate qualifications in Management and Strategic Management, he blends academic and practical expertise. Currently, he serves as Non-Executive Chair at AMMA Childcare Ltd, Non-Executive Director at Cedars Childcare Ltd and Empathy CIC, and advises the leadership teams of a number of organisations in the third and independent
sectors.

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Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce.

Making the conscious unconscious, with Peter Blake

Making the conscious unconscious

Children rarely tell us what hurts in plain words; they show us through behaviour, play, and the rhythms of relationship. This episode explores how to meet that communication with containment, curiosity, and care. Rather than rushing to fix behaviour, we look for the meaning beneath it—what the child felt, feared, or hoped—in order to respond rather than react. The conversation reframes therapy from an intellectual exercise into a lived, relational experience where safety, predictability, and sensitivity help the nervous system settle. We discuss why therapist confidence takes time, how to tolerate not-knowing, and why being relaxed in the room matters when a child isn’t.

A central theme is the interplay of inner and outer worlds: circumstances matter, but so does the lens through which a child experiences them. Drawing on attachment theory and Kleinian ideas, we consider early anxieties like fragmentation, persecutory fear, and depressive guilt, then translate them into practical guidance for parents and practitioners. Two pillars guide the work—understanding and management. Without understanding, consequences miss the mark; without management, insight doesn’t hold. We share “OTT”: Observe what happened, Think about meaning, Talk at the right moment and tone, so the child can digest feelings rather than be overwhelmed by them.

We also examine the “unrepressed unconscious”—experiences from infancy that were never conscious to begin with—showing up later in the body and relationships. This is where containment is vital: when a child explodes, our job is to stay steady, hold the feeling, and help it transform. Unconscious change often precedes conscious insight; right-brain-to-right-brain attunement does heavy lifting. Anecdotes reveal how seemingly small ruptures and repairs become deep corrective experiences. A mistimed ending or an abrupt absence can echo early loss, while a quick repair can rewrite an expectation of abandonment.

Play emerges as the engine room of therapy. Passion areas—games, music, sport, craft—carry rich unconscious meaning. Joining the child’s interests says “your mind matters,” which builds self-worth and trust. We offer ways to mark thinking without therapy-speak: notice striking words, name “your mind gave us that,” and flip worries into needs (“it’s important people are there”) to make feelings bearable. Parents can support by learning the child’s world, rewinding the day to find emotional triggers, and choosing moments when understanding can be heard after calm returns.

Finally, we look at endings. We listen for change in both worlds: fewer risky behaviours, more coherent play, stories that feature repair, and a steadier, more ordinary bond with the therapist. We also watch for self-abandonment—when gains are dismissed—and strengthen internal “good objects,” the parts that feel capable and lovable. Therapy aims at redundancy, where other relationships carry the holding. Throughout, the craft is to keep boundaries firm, curiosity open, and language simple, giving children a felt experience of being known that lingers long after sessions end.

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Transcript:

Hello and welcome to the Secure Start podcast. I think, because I think at a general level, and even if you work with children, a lot of people often don’t think, particularly small children, have a mind. If a child does something, you’re trying to sort of see what could be in their inner world that may have caused them to do that. 

What you’re trying to do as a worker, as a parent, as anyone, is to observe, is to think, and ultimately to talk. More recently, with all the infant research, all the early trauma research, and early relational trauma, there’s this whole area of the unrepressed unconscious. That baby doesn’t have any capacity to talk about it. 

It doesn’t have any capacity to think about it. It can’t play something out. Where does it go? What happens to that experience? Beyond services, real therapeutic change happens unconsciously. 

I’ve spent hours talking about surfing with a kid, and the different boards, the different waxes, the different fins, the different types of waves. That is therapy, and that is giving a sense of conscious to unconscious. I’m trying to deeply know you, and that’s the bottom line of all therapy.

Hello, and welcome to the Secure Start podcast. I’m Colby Pearce, and joining me for this episode is an inspirational leader in Australia’s child and adolescent psychotherapy sector. Before I begin the podcast, I’d just like to acknowledge the traditional custodians of the lands that I come from, the Kaurna people of the Adelaide Plains, and acknowledge the continuing connection the living Kaurna people feel, as do all Aboriginal people in Australia, to land, waters, culture, and community. 

I’d also like to pay my respects to their elders past, present, and emerging. My guest this episode is Peter Blake. Peter is a clinical psychologist and Tavistock-trained child and adolescent psychotherapist. 

For 25 years, Peter worked in child and family teams in community health centres in England and Australia. For the last 25 years, he has worked in private practice in Sydney. He was the Foundation President of the Child Psychoanalytic Foundation, a charity based in Sydney. 

He is currently Director of the Institute of Child and Adolescent Psychoanalytic Psychotherapy. This is a training body offering child and adolescent psychotherapy based in Sydney, but also offered online. Peter has lectured in a number of Australian universities and has given workshops to professionals across Australia. 

The third edition of his book, Child and Adolescent Psychotherapy, Making the Conscious Unconscious, is now used as a textbook in a number of different countries, and he has also contributed to numerous publications and journals. Welcome, Peter. Thank you. 

Thank you very much. And once again, I stumble a little bit in the reading of the bio, but through the wonders of our new technology, which helps all of us in so many ways, and perhaps it’s maligned at times, but it does allow conversations like this to happen and even conversations internationally to happen, and I think that’s good. And because I’m recording, I can edit out any particular missteps. 

It’s been quite a career. Peter, before we really get into it, is there anything that you’d like to add to your bio? No, I think that’s covered it. I think it’s quite frightening when I hear it, because I’ve been doing this for 50 years, and that feels lovely, because it’s been an absolute passion, and it’s not been a job in that sense. 

And I think probably the last 30 years, it took over 20 years to sort of feel confident enough that I can sort of do this work, and I think I remember when I first started in clinical psych, thinking, oh, in five years, I’ll be experienced enough that I’ll sort of be more relaxed about this, and I won’t have to follow this, this, and this. And that didn’t really happen, and I thought, well, maybe it’s 10 years, you know. So it’s taken a long time to feel relaxed enough, ultimately, just to work the way I work. 

And that’s been a combination of the different trainings I’ve had, the population of people in terms of client populations I’ve seen, colleagues I’ve had, certain books or papers that have influenced me. In my London training, you have to have your own analysis, that was five times a week. That’s been a mishmash, really, but I think it’s a bit sad, because now I’m in my mid-70s, and I feel quite comfortable and confident in what I do. 

And I think for people starting out, hang in there, because I think that it’s a really difficult area of work, but if you’re passionate about it, and ultimately, that’s the thing that’s going to be therapeutic, you know, people will get that. I think, yeah, you really, you pick up a point worth making, which is that you’ve got to feel relaxed in the work that you’re doing, especially when you’re working with people who are not often enough feeling relaxed within their own bodies. And I think we were talking a little bit before about different kind of concepts and constructs in psychoanalytic work, and mentioned containment. 

And I think in order to be an effective container, and we’ll talk a little bit about what that means, I think you need to be very comfortable in what you’re doing. And that takes time. And I don’t see it necessarily as a linear process, either. 

It has its ups and downs. Certainly, I’ve been doing it for 30 years. And certainly, there can be times when you’re aware of what you don’t know. 

Maybe that’s one of the things that comes from a long career, that wisdom to know what you don’t know. Yeah. I think, and more recently, I think the last 10, 15 years psychoanalysis, or psychodynamic way of working, certainly has changed a long way from cognitive, sort of the boards of cognitive insight and understanding, to much more about trying just to totally be in the experience. 

That’s a lot influenced by beyond and post-beyond on writers and authors. And then I think that’s been a huge shift for me. Because I think for 25 years, I was desperately trying to understand, and what does this mean, certainly with children and adolescents when they’re talking about TV shows or playing? What’s the symbolic meaning of all this sort of stuff? And trying to let that go, and really just allow yourself to be.

And I’m just picking up your point about sort of what you don’t know. And then there’s a lovely concept by a guy called Don Meltzer, a British analyst who no longer with us. But he has a very small paper called Expanding the Diameter of the Circle. 

And in many ways, that captures his idea of just trying to grow more and more. In other words, to not know too much. And in a way, the way I work is trying to pick up Antonino Ferro, an Italian therapist, analyst who works with children and adolescents. 

And he heavily emphasizes the importance of working in an unsaturated way. By that I mean, don’t think, oh, I know this, or this is what this means. And you tend to cut it off. 

Where you just stay open and open. You are expanding more and more. And then one of the aims of my work, really, with children and adolescents, is to help facilitate their mind growing, really.

And that’s been a big important shift for me. And I think beyond work, which is much more to do with how the mind works, rather than what is in the mind. They’re not totally unrelated, of course.

But I think that’s been a big shift in the analytic world. It’s been a revolution in that sense. So rather than the therapist sitting back there, this means this, or this and this, you’re much more relational. 

I think the Americans have helped there in relational, psychodynamic work. So, yes. So, if I can get that across to people that sort of don’t feel you have to know it all and be worried if you feel you do know it all.

Yeah. I mean, this was one of the prime motivators for me in starting this podcast, was really to be able to be a resource for early career professionals working in this sector. And to learn from the experience of people who’ve been doing it a long time. 

Because there is an acquired wisdom. And I think what you’re referring to there about being in the experience is very much central to the work that I, the psychotherapeutic work I do with children and young people. So it’s, as you say, it’s less about what you know about psychoanalytic theory and all the concepts and the constructs, and more about how you create a therapeutic space. 

And the way I think about it is how I am truly here in the moment with the child or young person, and creating a space where they experience themselves in the way that I am wanting them to, that is to achieve certain therapeutic goals or outcomes. I guess that’s what I understood I get from you and what you were saying there about changes that have occurred in analytic practice over these last years. I’ve even, for a long time, I’ve struggled with the idea of patient. 

I feel like all the child or adolescent are patient. I don’t like client. Person is probably the best term you can use. 

So there’s that sort of issue really of sort of not, Jessica Benjamin, and again American, the doer and the done to. It’s not as if, you know, that medical model of psychoanalysis, where it’s a sense of you’re analyzing the person as if you put them under the microscope, and you’ve seen this, and now you’re saying, oh, that’s what I’ve seen. So I don’t like the word analysis. 

I don’t know what else you call it, psycho being. And yet, I think, paradoxically, it is important to have some theoretical conceptual backdrop. So you just don’t like, because we’re talking about being open, but you’re so open it becomes infinite, and that’s black hole material. 

It’s so wide. And so there needs to be some level of structure and boundaries. There needs to be, I’ve always said there needs to be an organizing framework in your work. 

And for me, it’s always been attachment theory, first and foremost. And so in those moments of being with and mobilizing the relational connection to achieve certain outcomes, what those outcomes are in terms of the, what I understand to be from attachment theory, the inner world of the child, how they are experiencing themselves, how they’re experiencing other people, and how they’re experiencing their world. And for the population of children, I see a lot of the time that that’s not very positive, not in very positive or helpful ways. 

And that comes out in their behavior. But behavior change is a byproduct of therapeutic process. And we’re often drawn into expectations of others that we’re going to do something about the behavior where we kind of need to do something about the mind, the unconscious or subconscious of the child. 

I’m just wondering, psychoanalytic work very much focuses on the inner workings of the inner emotional world, the inner life of the child. What do you think that people who work with children in related sectors, primarily, what do you think are the things that they need to understand about the inner world of children and young people? I think, because I think at a general level, and if you work with children, a lot of people often don’t think, particularly small children, have a mind. They’re more or less, when they become about four or five and more verbal and able to say stuff and all this. 

And we now know from the neurological research, from, I think, the psychoanalytic research with infants and doing a lot of infant observation, there’s a lot of mindfulness in the very, very, very small baby. So I think a lot of people just don’t think about the child’s inner world. And as you rightly say, and I can see that the behavior is a combination of a complex interaction of the inner and the outer world. 

The outer world is terribly important, but the inner world is equally important, because it’s really how the child perceives and experiences that outer world that we’re trying to get to. Another way of putting that is, what are the internal glasses that that child is wearing? So X happens, one child might experience it this way, another child might experience it that way. So I think for people to, another way of doing it is just, and it’s easily said and done, but if you’re working with small children and adolescents, not, of course, you’re going to concentrate on the behavior, you know, that they just hit a little kid or they picked up their bowl of fruit or food and threw it across the room or whatever. 

Ultimately, it’s trying to get to what’s the meaning behind that? What sort of was going on inside the child’s mind that sort of produced that behavior? So there’s two things, and I say to parents, when I’m working with parents, that my work is fundamentally built on two pillars. One is understanding, that is, what the child was thinking or experiencing when it did that. So there’s understanding, which brings in the analytic, you know, what’s the child trying to communicate to you? And then the other pillar is management.

And unfortunately, I think in a lot of my training, there’s a lot of emphasis on understanding and reading the play of a child or the talk of an adolescent or whatever, but not enough on what to actually do with that. And I think there’s CPT people that can contribute to that. And I think one way or the other is a bit crazy, just to do management. 

And I say to parents, let’s say a child wetting their bed badly or something like that, you can read a book that says, this is what you can do. And that’s helpful. But that book won’t tell you what your little boy or girl is feeling when they’re doing that. 

So if you, and with my help, we can sit down and try and think what might be going on in their world, it helps you be a better manager as well. But they’re not unrelated, because there’s certainly some anxieties or fears or perceptions that need to be sort of sorted out for the management to be much more effective. So I think if you don’t get that inner world stuff, I’ll branch off quickly. 

I don’t know if you’ve spoken to other people, but my tapestry of training was very inclining. Melanie Klein was one of the earliest people to work with children. And Freud, Melanie Klein are the two big child psycholytic people. 

Anna Freud worked much more with the slightly older kids. She started at around five, six, seven. Klein was very interested in one, two, three-year-olds.

But to cut a long story short, a lot of people will argue Klein is too internal world orientated. And people like, you know, Bowlby and Winnicott, they’re trying to get much more of a mix of inner and outer worlds. But Klein, I think, has always helped me think.

Kleinian theory is mainly a theory of anxiety. So if the child is doing something, what are they anxious about? And I say to parents, you give me a child, I’ll give you anxieties. That’s the nature of the beast. 

We’re talking of these anxieties so powerful that they’re blocking development. And, you know, they’re overwhelming and the child’s cutting off or it’s bursting out in some sort of terrible behavior. To put it very briefly, Klein takes it further. 

And to some extent, I mean, I also very much bring in more and more attachment. And I think what I love about your podcasts is, you know, the secure start and then the lovely image of the roots of the tree. That’s where it all begins. 

So trying to get that inner world as settled as possible, and that brings all the neurological stuff and things like that, in those early two, three, one, two or three is crucial, absolutely crucial. If you can get that secure, then you’re building on a much, much stronger base. And clearly, we’re not just talking about children, adolescents, these things happen throughout life. 

So when you’re 72, there’ll still be an inner child and inner world there where you’ll have these expectations. And you’re still looking at the world through that perspective. The Klein idea is that she takes different levels of anxieties.

And I see this as a bit like attachment or other things, because this is the headline, you know, the child was left or there was a lot of inconsistency in their world. That is the headline. Klein takes it and says, well, let’s read the details behind that.

So it’s more speculative. That’s what a lot of people don’t like. It’s not as scientific.

But her work with children is sort of saying, in the earliest anxieties you’re going to experience, that inner world, and the worst is fragmentation and disintegration. You just feel absolutely chaotic, falling apart, don’t know left, right, what’s going on. That horrible, you know, falling forever, and there’s nothing to grip on to. 

Or adult patients, I’m a cork in the ocean, and it can go any which way, whatever, no anchor at all. That’s horrendous. She then talks about, you know, the baby initially needs, and the child needs that security and that binding, that holding, literally, you know, as a small baby. 

You don’t wrap up a small baby, they’ll go berserk. That needs to be done. And that needs to be done also in terms of predictability. 

All the attachment people say, you know, the secure attachment has to be very predictable, very consistent. So whatever you’re working with a child, in any long-term sense, they’re the basic things. You’ve got to be consistent, reliable, predictable, along with being sensitive to what they may be feeling. 

So for me, the headline might be, mother abandoned this child. When that happened, did the child feel they just fell apart? Or, and I use funny language here, she said, the next thing you can go through is a more paranoid, schizoid position. That is that the world is all bombarding, and the child is trying to sort out, these are good experiences, and these are the bad experiences. 

And trying to broadly say, good and bad in the world. And the main anxiety there is that the bad will hurt me. So my mother left because she’s a cruel, horrible, terrible mother. 

And that’s it. Or it can be that my mother left because there’s something wrong with me. I cried too much, or I ran around too much, or I disobeyed too much, or I knocked over things too much. 

She’s got a depressive anxiety. So the story is mother leaves, it’s because of something like it. Or it can be, the third one, is mother leaves, it’s because I wasn’t good enough, and my mom wanted to go somewhere else and be with a better kid than with me. 

So you’re talking a jealous rivalry, there’s three persons, the other, the mother would rather be with that than with me. So that’s how I see the inner world, in terms of what, and we all have those, they’re not as difficult, how strong is one of those or the other. So an example might be, a kid might come in and pick up a car, and I see there’s a little chip on the wheel, and say, I didn’t do that, I didn’t do that, no, no, I’m sorry, I’m sorry. 

Whereas another kid might come in and say, oh, you’re giving me a chip on the car. You know, it’s a very different view of the world. And so if a child does something, you’re trying to sort of see what could be in their inner world that may have caused them to do that. 

I have a very close friend who just thinks there is stuff in the world, and the other thing is, if something terrible, trauma happens to them from, you know, from nought to seven, you know, they’re 26 now. What are you talking about? So I think that’s a worry that you, this whole developmental thing and not, because really adolescence starts in infancy, in that sense. I think what you’re referring to is that when behaviour occurs, and it’s challenging us in some way, people look for shortcuts. 

And the shortcut is, is there’s something that needs, something fundamentally wrong about the child, or wrong with the child that needs to be corrected. And it needs to be corrected through managing that behaviour through the way we respond. And though they may doubt the presence of a mind in a child, the process of engaging in some sort of corrective action, they would be assuming that the child will learn from that. 

And perhaps they also assume that their child will have done some thinking in response to that. And unfortunately, I think what they don’t understand is that the child who feels bad, thinks they’re bad, and acts bad, when the adult corrects that behaviour, they’re like, I knew it. I knew it. 

So what I, that’s the thing. And that’s the problem. I think we don’t, the shortcut there actually perpetuates the problem in many instances, or at least has the potential to do so. 

And I, what I’m hearing you saying is that what we need to do is think about the experience of the child, we need to think about what is going on in their inner world that gives rise to this behaviour. And if we’re going to behaviour manage, perhaps the first thing we need to do is respond to that, the what’s going on in their inner world, rather than just what would you use, you know, a punishment or in conventional behaviour management terms or star chart or a conditioning or reinforcement schedule. The management, as I understand it, and I’m hoping I’m on the same page as you, is the logical follow on from the understanding of where this behaviour comes from. 

Yeah, picking up a couple of your points, the shortcut, I think, is the carer getting overwhelmed. Got to do something here. And that very much relates to containment, because containment’s about when the baby is screaming, what does the earliest caregiver do? Now, if you had a baby, right, and even fathers feel this as well, mothers especially, it gets into you. 

And what do I do? Some mothers can be so overwhelmed, they’ll scream at the baby or they’ll run up and ruin themselves, it’s just overwhelming. So it’s trying to contain these very primitive anxieties, falling apartness that the baby is sort of experiencing. So as a worker, I think you’ve got to try to remain relatively calm when he’s just sort of thrown something at you or smashed something or whatever. 

So that idea of reacting. And there’s a big thing, I can talk a bit more about this later, but the whole idea you’re trying to respond, not to react. Respond brings in the very things you’re talking about.

What is this all about? What I talk to parents about is years ago, it was around the time when ADD and ADHD and ODD and all these. And parents were asked about it. So I think this thing called OTT, which is not over the top, I think. 

What you’re trying to do as a worker, as a parent, as anyone, is to observe, to think, and ultimately to talk. Can you do that? So one, you’ve got to, the O is you’ve observed something. Now, what you’ve said, something, the child erupted or been really cut off, and you just know that this isn’t quite normally what children do or that child does. 

So you’ve observed that. Something’s a bit off here. Then what is going on? What could be behind? What could be their thinking about that, doing that? Now, the reality is, when you observe, and I’m not suggesting if the kid hits his sister or whatever, then there should be, go to your room. 

That’s not off. And you’re there for five minutes or no TV or whatever the consequence is. There should be a consequence. 

There’s got to be a fence around the thing. That is not the time to sort of say, hit your sister. I think you hit your sister because you’ve been very jealous because she came home and showed that ribbon when she won the race, and you felt, you know, she’s getting a lot of attention. 

No. Your upset, their upset, manage it first, you know, but trying to be relatively calm, not in a retaliatory way. When you’ve cut, you try to think about it later because then you think, what’s going on there? And with children, often it can be what I call emotional indigestion. 

So it can appear to be out of the blue, they flare up. But there can be something happened earlier in the day or even an hour before, which may have upset them, but it wasn’t, they didn’t get an obvious reaction. But then some little thing will happen a bit later, whoosh, so it looks out of the blue.

So I get parents to rewind the day. Have they had a bad day at school? Was there a new teacher at school? Did the sister, or was the sister rushed to hospital or whatever? You know, did anything happen or in the playground or whatever? So trying to rewind that, I think that’s what they might have been upset by, that somehow or other they felt left out, let’s say it was that. When the child then comes back into the room, you observe, trying to think, the talking is the crucial bit.

You don’t then say to the child, look, I had to send you to your room because, you know, it was very unfair what you did to your sister. But I understand that you feel like your sister got a lot of attention when she came home with the gold cup from the swimming carnival or whatever. That is not the time to do it. 

You’ve got to calm down yourself. And you’ve got to sort of, when the child’s ready to hear it, now I have two adult sons now, they vary. For one of them, I might have had to wait 15 minutes to an hour before I could settle down and think they could hear what I think might have been behind it. 

For the other one, it could be two weeks. So your tone and how you talk about that, how you try to convey your understanding. And I say to parents, even if you can’t actually notice what it is, when you’ve calmed down, even just a general statement that, you know, when you hit your sister, I think you were feeling a lot of upset feelings then.

You don’t even tag it to because she won the thing or whatever. And the tone has to be, I’m thinking about this. If you say, you know, when you hit your sister, you’ve lost it.

Because I know this is another form of teaching and that’s a crucial thing. So I also advise parents not to then dwell on it or expect the child or adolescent to reply. You’re dropping this in the ocean. 

And you’re saying, you know, I think you were really upset when you sort of, you know, through the TV screen, that you must have felt really, really upset. Now, what are we going to have to suffer tonight? You’re not because a child, because they feel terrible about that. So as a teacher or a worker, if you can, that broad sort of thing to give to give a very personal, very simple everyday example, and I tend not to like to do that, because it sounds as if I’m this great parent. 

Believe me, I’ve blown off my chins as well. My son was four years old. His grandmother from South Africa had just visited for a month, had a lovely time with her. 

We had just taken her to the airport. She flew off. We’re driving back home. 

There’s a park nearby that has a little bike track. He stopped the car. He’s going on the bike track. 

He’s riding around the bike track. And as he’s riding around, he starts crying. And I said, well, here I am, I’m going to tell this to Matthew. 

What’s wrong, Matthew? Oh, the sun’s in my eyes. And I said, oh, that’s awful. The sun’s really bright. 

And maybe you’re a little bit sad that the granny has just left. And then he walked, and then he kept going on, on his bike. I seem like someone where I told a story, some of the parents I see will say, well, wear a hat. 

I mean, that’s an obvious connection. Those parents with a small child crying when that’s just gone. But that’s all I mean. 

This isn’t highfalutin stuff. It’s just ordinary stuff, knowing when the time and how to manage it. Yeah. 

You know, there’s so much in what you just said there that resonates with me, Peter. And I think about what you’re talking about is at the thinking that we do about the experience of our children, or the children that we are responsible for. And that we actually, often enough, we do that. 

There’s a particular developmental time where we do that a lot, which is when they can’t tell us what’s in their mind, what’s in their experience. There’s a cross-species example of when we do it, which is when we have conversations with our dogs about what we think is in their mind or in their, you know, or our cats or our birds or whatever. We all have a capacity to reflect, or nearly all of us, to think about the experience of another person and put that into words.

If you don’t have that capacity, it’s probably because you didn’t get it as a kid yourself. Really. Some people are drawing from an empty well.

So you need to fill that well too. I mean, yeah. And I think that that’s one of the crucial things about what you’re talking about, is that if children have experienced significant adversity in their early care environments, then they need this, I call it verbalising understanding, but it’s just saying what you think is going on in the head and the heart of the child. 

I call it inner software. Yeah. Inner software that they’re going to use for the rest of their life. 

Yeah, yeah. I blew up with my girlfriend and I was furious. I stalled away. 

What the hell’s going on with me? That’s what it’s trying to do. Yeah, sorry. No, no, no. 

I mean, I’m a talker too, but I need to not talk so much when I’m interviewing someone. I think to summarise it, I think we all have to, well, at least nearly all of us have that capacity to hold the child in mind. And that’s a really important tool that we have.

Tool. It’s a very important aspect of the way in which we approach relationships that supports the child feeling held and in mind and understood and acknowledged and validated and so forth. And really, if you can give them that, that is the most emotional, the greatest emotional gift you can give them throughout life, really. 

Because, you know, when they’re teenagers or with all this domestic violence and all things like that, I know it’s more than this. But, you know, at one level, when domestic violence and the man hits this woman or does something terrible, something has exploded out. It’s not been able to be processed. 

He might swear and slam the door, which we all do. But that’s different to it. It just it cannot be contained, processed, thought about. 

Yeah, yeah. I think so it kind of brings me to this notion of unconscious communication and tuning in. I wonder if you’d speak a little bit about you’ve used those words, I’m sure you’ve written about them. 

But we’re talking really about being sensitive to what the child is putting out, perhaps subconsciously or unconsciously. I do usually use the word unconscious, a subconscious rather than unconscious. But yeah, you know what I mean? Yeah, I think there are lots of different levels. 

The other thing I’ll often now use is pre-conscious as well. So there are levels that you’ve got deep, deep. If you want to go Freudian and leave jargon, I think it’s a helpful thing for people to know. 

Because it’s only a relatively recent thing that this whole idea, Freud’s idea of the unconscious or subconscious is this sort of area where things have been unacceptable and they’ve been unacceptable. I shouldn’t feel this or whatever, and it’s pushed down and the lid’s put on it and that’s what then. And it’s called the dynamic unconscious because this is the idea it’s trying to break or will break through or needs to break through. 

So more recently with all the infant research, all the early trauma research and that early relational trauma, there’s this whole area of the unrepressed unconscious. So these are things that have never ever been conscious. So what happens when a one or 18 months old is sort of abused or abandoned or whatever? Or let’s say a nine, eight months old thing. 

That baby doesn’t have any capacity to talk about it. It doesn’t have any capacity to think about it. It can’t play something out. 

Where does it go? What happens to that experience? It’s experience. So that really is what we’re talking about, an unrepressed unconscious. It’s never been conscious. 

It’s never had. It was so early on that there was no mind in the infant to be able to process. The argument would be where that goes is it goes into your body, which picks up Freud’s first idea. 

The first ego is the body ego. We feel our things through our body. I mean, for many, many years, if I got stressed, I would get rash between my fingers. 

Absolutely. I’m just saying you ought to see my fingernails there. I’ve always thought of myself as a converter in the old conversion syndrome.

Yeah. But the other way I think it can come out is just sort of really in relational terms, where much later on, you may flare up about some little thing that your partner did, which really is this idea of, let’s say you felt abandoned or whatever. I’ll give you a personal example of that. 

I was in analysis for five times a week. We had to have that in London. My analyst had just announced, well, it was the last on a Friday, and he was having a two-week Christmas break. 

I consciously thought, great, I can sort of get up early in the morning, and all that. I didn’t consciously feel any sense of missing him, or how will I, or whatever. I went back to my girlfriend’s place, who is now my wife, and we were doing something, and we’re talking. 

She sort of turned away and looked, I think, something out the window, and I just went off. Don’t you? Why don’t you listen to me? You’re always ignoring me. You just disregard what I say. 

She actually said, I’m not your bloody analyst. It’s actually just linking a lot of feelings of me just being left, in a sense, not feeling upset at all about it, but at another level that pops out with something that I would have just maintained, but no, she was being very unreasonable, and she wasn’t looking at me. Without processing that, eventually I might say, well, stuff you, I’m not going to be your boyfriend, and break the relationship off, because you can’t, at times, recover from that horrible feeling. 

Even if you can’t get an answer of what it was, you get a sense there was something that was blowing up in me, that there was an overreaction, and I can’t really understand why I overreacted, but I do get it was an overreaction. So to answer your sort of sideways question, to answer your question of sort of unconscious to unconscious, I think, and Begon says this, real therapeutic change happens unconsciously. This idea of prefrontal understanding, and all that, I’ve seen too many people who’ve had years of therapy, and they’re as horrible people as they were when they began, and they can give great insights. 

I give the example of my own analysis, which was really six years, five times a week. I probably could give you four or five insights I got from that, but not much more. But when I look back, before I started that, I used to be an unbelievably fussy eater, and I’m talking sort of late 20s to mid-30s here, and my food was terrible. 

I only had peas, mashed potato, steak, or chicken, and that more than be it. I didn’t like any other stuff. I found at the end of analysis, I’m not conscious of it, I really enjoyed all food.

We never talked about that. How did that happen? There are these sort of unconsciously things that are going on. I think what happens in Alan Shore’s work, you know, Right Brain to Right Brain, and Neurology, we know that there’s all this amazing pre-conscious, subconscious, unconscious, to both parties that are going on.

That’s the important stuff, because it’s the right brain that carries all the emotional relational stuff in it, and that develops very early. So, there’s a lot in there. The things that I was picking up on, well, you mentioned making the conscious unconscious, and correct me if I’m wrong, but the interpretation that I had of that is about making this conscious experience of a relationship, an interaction, a therapeutic therapy, a therapy consultation. 

Making that experience be the subconscious or the unconscious guiding framework, working model, thinking about it from an attachment point of view. This goes back to what I was saying a little bit earlier, that the therapy is about creating a situation, a circumstance, an experience for our clients, but creating an experience for a child that influences the subconscious or the unconscious set of guiding beliefs or ideas and motivations, and Freud would say drives. Am I in the ballpark? You’re more than in the ballpark, because I think you’ve added another meaning to what I put there, and thank you for that, and that’s lovely. 

What I meant by it, what you just said makes total sense. I meant by it that I am particularly, and I want to write a second book on this, on play, and I’m meaning children, adolescents, but also adult play as well. Maybe I’ll just give you a very simple example. 

A little kid came in and he said, I hate my sister. She gets all the attention, and she gets all the best presents, and they always talk about her. They never talk about me.

It’s just not fair. Very articulate, very insightful. He starts playing, and then he gets two lions, no, two tigers. 

He gets two tigers on the table, and these tigers move around, and they start to face each other, and they face each other, and then he just puts them down and goes on to something else. Now, I would be feeling much better if this kid came in and didn’t say anything to his sister, and he’d say, a tiger there, and a smaller tiger there, or whatever, and they just start fighting, and one ripping the eyes out of the other one, and biting the skin, and pulling the tail off. Very primitive, emotional, filth things, you know. 

So that, it’s in the play, what Beyond would call in the dreaming, in the unconscious element of us, because Beyond turns the unconscious totally around. It’s a function of the personality. It’s not your topographic theory of, yeah, you’ve got conscious, pre-conscious, unconscious, not for Beyond. 

It’s always there. The way I put my glasses on will be affected by unconscious factors. It is continually, continually influencing us all the time, and so my passion about playing golf, if I’m really passionate about something, then that’s carrying a lot of emotional meaning.

That’s going to carry a lot of, you know, so really it’s in our play, and a child who’s fully involved in play, I don’t mean it, oh well, the tigers are fighting, but you know, this is passionately, you know, somatically experienced, and it’s felt real and alive, not intellectual, things like that. That sort of play is where the therapy happens. So if someone comes into you, and a kid’s talking about a computer game, and they’re passionate about it, and you get very interested in that, because that’s the unconscious factors are going to be influencing it massively. 

Quick example, parents breaking up, bouncing between both parents, he got obsessed with My Fair Lady, I don’t know if you know the thing, Eliza Doolittle, and it’s an old movie, but he’s talked about how unbelievably it was unfair, that this Eliza Doolittle, who lived as a flower girl, and sort of working class stuff, was then taken up to this posh, you know, big posh lady thing, but then they dropped her, and then she didn’t belong anywhere. She didn’t really belong there, and she couldn’t go back to being a flower girl, and he was screaming out to me, this idea, he just didn’t feel he belonged anywhere. That, to me, rather than me saying, now the question is, now you’re talking about My Fair Lady, I’m wondering if you really feel that between when you bounce around your parents, you feel a bit like that, you don’t really belong, I don’t do that anymore. 

That’s what I was trained to do, and really talking about the unfairness, the rage, the whatever, the not fitting in this of Eliza Doolittle, and the cruelty of these people that did this to her. That’s working much more in a projected, unconscious way, and I think that doesn’t have to go to the prefrontal cortex and whatever. If the kid then said to me, oh, it’s a bit like I feel, fine, that’s great. 

They feel that space, and they make the link. I’m not in a rush to make that link anymore. I’m with you on that, and children will often, I’ll write things, and children will say, I could have written that, or they’ll listen to music, and they’ll be really keen on me listening to this music and the lyrics, and I’ll say, you could have written that. 

That’s as much as I’ll say, you could have written that, and that reaction that you get when you know you’ve hit the nail on the head, so to speak, from the children, just on subconscious. I mean, can I just pick up on that one thing, because I think you’re raising an issue I wanted to talk about, particularly with workers, is how do you get into the play, particularly seeing adolescents or older children, because they might just want to talk about their computer games, or the girl wants to talk about Britney Spears or whoever it is, and it may be fast. Usually that’s music, movies, computer games, rarely will be subjects at school, things like that, sport. 

That’s what their passion, they’re really interested in that, that is their unconscious. Be very, very interested. So I say to parents, if your kid goes and plays a computer game, know what computer game it is. 

Sit there, either be a player with them, ask some questions about it, whatever, or if they’re going out with mates, know the names of those mates. Know that world, what they like and don’t like about them. That’s the therapy, really, and that’s another way of saying, I’m not just interested in you getting home by 11 o’clock, or you not getting expelled from school, I don’t want that to happen, that’s if I hate it, but I’m also interested in you and what you’re doing. 

If you like needlework, let’s say, or surfboard writing, I’ve spent hours talking about surfing with a kid, and the different boards, the different waxes, the different fins, the different types of waves. That is therapy. And that is giving a sense, a conscious to unconscious, I’m trying to deeply know you. 

And that’s the bottom line of all therapy. I agree, and I would particularly make the point, I’m not sure how you explain, because the reality is, you do get, we’re paying X amount of dollars for you to work with this child. We’re not paying for you to play with them. 

We’re not paying for you to pull apart computers and put them back together. That’s not what they’re here for. We’re not, come on, you’ve got to talk to your therapist about the troubles you’re having at school. 

You’re not here to play games. And I hear that all the time. I don’t always rebut it, but where I can, what I say is, and what was the experience of the child of that interaction? Yeah. 

How does, what do we, and from an attack, you know, we talked a little bit earlier, maybe before we started recording about having a guiding framework. My guiding framework says children who come to see me often enough feel that they are of little value, that they’re worthless, that they’re inadequate, that they’re useless, they can’t do things, they’re not competent. And that’s what lies behind a lot of their behaviour, the behaviours that people are bringing in. 

And I want them to leave every single interaction feeling good enough, competent, loved enough, you know, worthy enough. Every, that, as you say, that is the therapy. Just to jump on that, what you said, I think, and this is not my thing, one of my supervisors, Dan Avalos, emphasises this, and she’s worked a lot with autistic and as well as very traumatised and neglected children. 

But can you help me saying something? And let’s, just a very quick example, the sort of, a girl was playing with this plasticine and she said that it’s so, so smooth. And I was struck by the alliteration and the texture of the sound, but, you know, it was very rich. And this is partly Dan Avalos, who said, that’s a very interesting way of describing it. 

Your mind just said, your mind said, so, so smooth, it’s like the sound was smooth, and your mind gave us that. Or if you’re listening to a kid and they say something that’s a bit interesting, or you use a word, just say, that’s a very interesting thought you just had. Because Avalos would say, these kids have possibly never had, don’t even know they’ve got a mind, because they’ve never had a parent or a caregiver that’s been interested in their mind, might be interested in their behaviour and all that. 

So just that one, that’s very interesting. You’re interested in their interesting way of doing it. Your mind, and you can even say, if I say brain, I say mind, your mind gave us that. 

I’m actually splitting them a bit and saying, you and I are looking at you a bit. But that’s really, really interesting. The other quick thing that Avalos gave me is that, you know, if you’re ever talking about a worry, it’s often better to flip it around to a need. 

So the idea, a child is worried about sort of being separated and abandoned, rather than saying, it’s really, you get scared that, you know, there’ll be no one there. But it’s really important for people to be there. Yeah. 

And similarly, they’re scared of blowing up, rather than saying you get scared of being so angry. So it’s really important. Yeah, it is really important to feel you can stay calm.

You can flip any sort of worry. You’re not denying it. You’re trying to put it into a more normal need. 

And what you’re hearing, what they hear, is not people will be away, but it’s for someone to be there. So it’s an easier thing that makes it much more hearable. And a lot of my thing is, when you are going to talk, how do you talk about, you know, things that are hearable? And don’t speak therapy speak. 

Try to be as authentic and real a person as you can. Therapy speak, you run the risk of losing people that way. And I’ve always practiced on the basis that you need to keep people engaged. 

I mean, otherwise, you’re not able to do anything unless they’re engaged. A lot of what we’re talking about is what’s in the mind of the child or what’s in the mind of anyone, really. And the subconscious or unconscious. 

I have a particular way of talking about what it is. Because when people roll their eyes about, you know, like, let’s just focus on the behavior at hand, we can see rather than what the child doesn’t even know is in their mind, as such. I love your computer example. 

We’re not here to put the computer together. You putting the computer bits here or there is a wonderful symbolic example of putting him together or putting your relationship together. And to say, oh, that goes into that hole and that one connected up to that bit. 

That is working, what I was just saying, working unconsciously. You are working unconsciously, making the conscious. You’re helping that child dream. 

You’re helping them. Dreaming is really allowing your unconscious to sort of be influencing and shaping your conscious and your behavior. It’s continually there. 

So I would go to court and if anyone attacked you, saying they’re just playing with computers. Because I will say that, you know, if you videotape me, I’m seeing an adolescent, we virtually never talk about the issues at all. It’s fashion, it’s sport.

Why would they come? Why would they come to talk about those things? And I had never even thought of it as a metaphor, but it is also a metaphor for things that are not working, that they can work again. Metaphor is really important. Yeah, the symbolism of what we’re doing. 

And with the unconscious, I say to people, you know, these are the adults that roll their eyes a little bit about this. I say, right at this moment, your brain is aware of the sensation of the sock and that little annoying seam at the end of the sock against your big toe in your shoe. But you’re not. 

Yes, but you’re not. But after all, yeah, but you will, whether you will adjust your posture, you will adjust the way you walk, you will, your brain, the brain knows what the brain likes. I do use the word brain more than mind. 

And your brain will adjust in consideration of the experience of that big toe. But you won’t be aware of it. There’s so much. 

We’re aware of a fraction of what our brain is picking up on, a small fraction. And that’s, so that’s the unconscious. And to give a clinical example of that, that boy I was seeing who, when he was about one, mother was in hospital for about a month, had to be fostered for a month. 

And then after a month, mum came out and they started to live together again and whatever. So there was this trauma. It was a month and he was one. 

We’re in the therapy, I see these kids five times a week, which is pretty rare these days. And I would see him from seven o’clock in the morning till ten to eight every day. So one day I get there and I see my watch is 20 past seven. 

I say, it’s time to finish for today. 30 minutes early. He doesn’t blink or anything. 

He goes out. This is a kid who wouldn’t, I could never get through to at all, play or whatever. So he goes out and starts to go down the building. 

I go back into the room. I race after him, yell out, come back. It’s not part of the finish. 

So he comes back. He doesn’t talk about it. I don’t talk about it.

Forty years later, I get an email from someone and it’s him in another country saying to me, I’ve got a son 10 years old. I’m worried about him. Can you recommend, is there anyone in this country you could recommend who works like you work with me? Because I found it so helpful.

Now, I consider that case one of my biggest failures. I thought it was a total wipeout. Didn’t help him at all. 

I couldn’t do it at all. Now, I’m telling this story and it wasn’t my insight. It was someone in a group. 

She said, well, isn’t that what happened? She said, you just played out when you said unconscious to unconscious. I unconsciously did it. Why did I suddenly, abruptly kick him out very, very early? And that repeating, this history of his, where all of a sudden, there’s mommy, mommy’s gone. 

And for a one-year-old, a month is forever. But what was different with me is that I recognized and I ran and asked him, said, sorry, sorry, and immediately brought him back. Well, that didn’t happen with his mom. 

Totally unconscious to me. And it was like 30 years later, a student had to highlight that to me, that maybe that’s why so many years later, he sounded helpful. You just done that little bit of interaction. 

And that could have been so different. So that’s a very powerful, hopeful example of unconscious to unconscious, where nothing happened. Otherwise, I can’t think, how the hell did I help him? And yet he says, 40 years later, he remembers my name. 

He searches the Googles. Are you the Peter Blake that I saw? You know, it’s a pretty, my God. So a lot can happen. 

And so if you feel you’ve never really helped a kid, don’t wipe it off. Because you just don’t know. You just don’t know. 

And you may never know. That’s okay. Yeah, I don’t. 

People might say, people might say it comes across as arrogant. But as long as I have been a one good adult, you know, I think the thing about the one good adult research is that you need lots of one good adults, I think, for children. But I think as long as I have facilitated an experience for the child, that they experience themselves as good and capable and competent, that they experience me as being understanding, interested, responsive, trustworthy, then I don’t think of anything as being treatment failures. 

And in fact, some of the children, some, I do have the experience at times when other people involved with the children think that it would be better if they take the children to someone else, someone who will, maybe it’s a gender thing. It’s a gender thing. Maybe it’s just that they think my work is primarily with my therapeutic work with children who are under in state care and under guardianship.

So we’re talking about carers and social workers and caseworkers. So thinking, oh, you know, maybe we should just take them to someone who will address the behaviour as such. They invariably come back. 

Yeah. They invariably come back because, and I also have that experience of people contacting me years afterwards. But I just want to circle back to something earlier, because you talked about unrepressed experience. 

Most of my work is with children and young people who have experienced abuse and or neglect and they’re very early in their life and that unrepressed trauma. Yeah. I wonder if you’d be happy to talk a little bit more about that.

Yeah. Well, the difficulty of that is that sort of talking to them about it was not going to make sense, because in a sense, if it happened early on, it’s an early relational trauma, then it’s not, you know, there wasn’t a memory thing layer to put down, really, and hadn’t developed yet. So it’s an experience. 

So how do you work with that? The argument would be that for that, okay, this terrible trauma happened, you’d be hoping in the relationship with you, if you know them well enough or whatever, that some acting out of that, something is going to rupture or something’s going to happen in the relationship with you. And then you can feel that. You could then say, I wondered if that’s what the infant, when you were 18 months old, you know, might have happened.

And now not to think, oh, well, you know, but give it some form, give it some shape. So it can be actually experienced in the relationship, or they may be telling you a blow-up in an outside relationship. Then I think you can say, you know, as I said, I don’t know necessarily what would be important is that blow-up of that relationship, that that rupture is repaired, you know, the electronic sort of stuff, that somehow that was, by being exploded out and experienced, that gives it a chance to be processed. 

Whereas if it’s just buried there and never, ever, ever, never been pushed down, it’s never been known, in a way, can you give it some form? And with an adult, I think I would link it to, we can speculate that, I don’t expect you to remember it, because you wouldn’t have remembered it. But it just gives some, inverted commas, understanding. But I think that understanding can only come through a limited experience, you know, with the blow-up. 

I mean, the scary part of that, if that person’s not in therapy, they may have 20 relationships in their life. When a child has experienced grossly inadequate care, how many unrepressed experiences are they carrying on? How does that come out? Does it come out in transferential behaviour, do you think? The jury’s out on that, I think, yeah. I mean, an argument would be, yes, it would, in terms of, you know, you are seeing, let’s say you were abandoned or very neglected very early on, but it was so early you had no memory of it, you would think, you know, in terms of transference, that the person is starting, is on the lookout for, you know, are you going to drop them or not? So the other thing that you’re relating to is also, because what I think is very important, this is probably getting more into therapy, but when you’re doing therapy, what I exclusively think about now, I’m supervising someone, is this, let’s say this abandonment thing happened, but it was so, so early, how does that look in the room? Because really talking about it is talking about it.

The only real stuff you’ve got is actually in that interaction in the room. So let’s say the dynamic is abandonment. A few ways to think about it. 

When does this person feel I abandon them, or when do I behave in a way that I do abandon them? So it can go either way, or, and that’s the interpersonal, you’ve also got to look at the intrapersonal. How do they abandon themselves? So they’re talking about their girlfriend or something, and she did a terrible thing, and she slept with some other guy or whatever, and this person’s telling you this story, and then says, oh, but things like that happen, and I’m sure it’ll be okay, and we’ve had a lovely swim the other day at the beach, da-da-da-da-da. Therein is an intrapsychic abandonment.

There’s this pain where his mind went, I can’t stay with that, you know, and I would probably know, can we just pause a bit there? It’s a bit, again, a beyond thing. Maybe he can experience that pain of being abandoned. Can he suffer it? Suffering is a big thing in beyond things. 

If you’ve got pain, you’ve got two options. You can just get rid of it, evacuate it, or you can try to modify it. But in modifying it, you’ve got to, to some degree, stay with it. 

Now, he could have stayed with it by just talking about watching a movie where there was this terrible, painful thing, theme of abandonment or jealousy or whatever. That would be staying with it. I don’t mean necessarily just talk about it, but his unconscious would be still dreaming it. 

He’d be still processing it in some sort of way. So transits and catatransits, I think, to think about it, if the dynamic is X, whatever X is, losing control of themselves, abandonment, jealousy, falling apartness, I’m trying to think, okay, do I feel I fall apart? Do I make them feel they see me as falling apart? How they fall apart inside there? I’m bringing it all. And ultimately, the cycle, and you can this is an argument, particularly with children, you can be too pure, and I can be too pure. 

I’m keeping it really in the room, because I don’t sort of say, and you know, what did mum and dad have to do? I said, when I was an early adolescent, and she would say, oh, my parents did this and da da da. And then she says, well, could you talk to your parents about, you know, what you could say? And I think, no, no, no, it’s taking it out of the room. It’s in the room. 

An analytic, conceptual theory can really only change, in a sense, what’s what’s immediately in there, in the room. Now, I know, if you’re talking about workers that are sort of, you know, not in the room in that one sense, but if they’re having a relationship with someone, and they see this kid is very quickly, and he’s very sensitive to being clearly pushed aside, then, you know, one, to be aware of that, two, could he behave in a way as to make you, and this brings in particular identification, that he does something where suddenly you’ve found yourself, you are pushing him aside. Because that’s the problem with the dynamic.

If you feel pushed aside, there’s a danger, you’re going to live a lot of your life, where you may bring out that dynamic in that you’ll behave in a way as to make other people feel pushed aside. Yeah, yeah. And the pain’s in them, not in you. 

That’s what objective identification means, that this thing that identifies as pain, I project it, and I put it into the other, and the other actually feels it. The other actually feels pushed aside. That’s different to projection. 

Projection, to me, is they are seeing me as me pushing them aside, and I’m not. Whereas, you know, if they’re doing something, and that generates in me, that I behave in a way as to push them aside, that is projective identification. That’s a big difference between what’s called projection and projective identification. 

So a quick, very quick example, little nine-year-olds, or very first seconds you walked into the room, you picked up a cushion, you’re cornered, and you say, don’t kill me with your piss, don’t kill me with your piss. What a psychotic. That would be, he was seeing me as someone who’s going to hurt him. 

That would be projection. A little girl, she used to come in and say, hello, Mr. Blake. It’s just really crazy. 

She dumped things off the shelf. She had some chalk, knock it off the little layer there, and accidentally squash it as she walked. I am wanting to kill her. 

I’m just furious at her. That could be seen, because she had a lot of early terrible trauma, that this rage, this murderousness, in a sense, she’s dealing with by her behavior. I don’t think she’s consciously thinking this out. 

She’s just doing these things, but it generates in me this murderousness, and I am actually feeling it. I’ve been going to try to recover from that and process it and think about it, not actually hit her or whatever the thing is. If you’re working with kids who have had a lot of trauma, it’s an occupational hazard, because if they’re felt abandoned, they may make you feel very abandoned or useless or pathetic.

You may have to carry that and not retaliate back and say, I’ve been asked to hold a horrible feeling that they just haven’t been able to hold or it’s never been processed. And that’s the difficulty of the work, isn’t it? That we do have to hold, we hold so much for our children. You must have colleagues, you must do exercise, be there with music. 

After 40 years, I had a sudden heart attack with no apparent reasons for having it, and I think that’s because I got really busy. I’d normally run and swim a lot. In working and privately, you’re very alone. 

You don’t have both clients you can just spill over to and hold you and contain you after that. So that’s been put into you. You need something or someone, because otherwise you’ll burn out. 

Yeah, that’s something that is close. But we could talk for ages. There’s a couple of things that I’d like to ask you about before we wrap up. 

You said something in there about abandonment, and it got me thinking about the children who abandon themselves. Because I think that there is, within the children, within their subconscious, there’s a set of organizing beliefs that are essentially negative. But there are also positive ones as well. 

And part of our job is to increase the strength and influence of those more positive organizing beliefs. It’s not part of it, that’s our job. I see children abandon that. 

And in doing so, they abandon that part of themselves that is lovable, capable, deserving. And now they engage in a range of problematic behaviors, whether they’re problematic relational behaviors, substance issues, self-harm, and the like. My question is, when you referred earlier to abandoning themselves, that’s how I put it into the context of my work. 

What are your thoughts about that? I can Kleineanize that easily. You’re talking about organizing frameworks, which I think is a much more functional, I think probably more helpful way of thinking about it. Kleine, because you work with little kids, these little kids would have little internal objects, you know, there’d be a good daddy and a bad daddy, or a sad mummy and a happy mummy. 

And this world is populated, they’re mind-populated, but it’s called object relations theory. But that idea, yes, that there is no, and the Americans talk about it, there is no concept of a self. There are many, many, many selves, when you think about it that way. 

And there is this, if they have introjected, i.e. identified with a parent or caregiver that was abandoning or was teasing or humiliating them a lot, that sort of goes in and becomes a bad internal object in a way. So, you know, I had a woman therapist for many years who couldn’t cross the Sydney Harbour Bridge, she would just panic. So she eventually did it, you know, and then she says to me, and this was a common theme, you know, oh, but that’s pathetic. 

You know, what’s the big deal? I crossed the Harbour, people do that a million times a day without even thinking about it. This was, like you were saying, it’s really, this good thing had happened, and she widened it, which is your calling abandoning or undermining. There’s something and I think to highlight that, that’s a very beyond way of thinking about it, what you’re saying is really how her mind or this child’s mind works. 

And, you know, that really reminded them that they say, look what you say, what did, they just did this great thing or whatever, and it’s like, you know, there’s this part of you that abandons you, and that’s not fair. And, you know, we have to get onto this abandoning bit of you or this bit of doing that, and doesn’t keep reminding you that you can do these good things. So this, I’m kind of leading into my final question with you, which is, when do you know it’s time to wind things up? Welcome to this unbelievably horrible and wonderful world of working with mental health with children. 

Children and those who’ve got this horrible plus wonderful developmental push, and ultimately you’re trying to work where you feel development is somehow, I don’t know how to describe this to Perry, are we talking about a little hiccup here, or are we talking about a serious block? Because there’s going to be regressions and things like that, you know, so how do you know? And, you know, you can stop with a kid and, you know, sort of the thing is terrible, and they do really well because other things have come into their life and all that. But the simple, in a therapy situation, I’m looking at a few factors. How do you know when to finish? One, what is the outside world telling me? That he’s not taking drugs, he’s not doing terrible things in relationships, all the pretending sort of problems. 

Have they really improved and they’ve stayed pretty improved for a while? Two, if it’s children, I look at the material in their play. They are telling me via their play. In other words, are we always getting wars and fights, or are we increasingly seeing ambulance and police come into the thing, or Lego blocks that sort of do get finalized and are formed into a proper, whatever shape they wanted to make it? So you’re getting more positive themes coming into the actual play itself. 

I’m looking at the outside world. In other words, if you’re talking to an adolescent, they’re telling you movies or computer games where there are more benign figures, or things have been resolved, or things like that. So I’m looking for that unconscious and conscious communication from them that I’m feeling a bit more held together. 

And then the final thing I would look for is the transference. That is, are they actually relating to me? Not as this idealized, wonderful, perfect, always there, or terrible, you don’t give a shit about me. It feels fairly normal.

Then they would be, that’s my broad criteria for ending. And at the end of it, I’m like this. There is no way in the world, you know, you can predict, this thing cannot predict, and we don’t know what’s going on. 

To give you a very dramatic example, I don’t know if it’s legal to say it, but Anavara, she’s to all these very, very deprived people. If the caretakers wanted to pull them out of therapy, she would say, you know, well, I think if you’re pulling them out of therapy, there’s a risk that you’ll end up on a park bench. I mean, that’s really fighting and standing up for it. 

A professional can’t say that. We certainly would perish, intensely guilty. But I think there are times when you say, if this stops, I have extremely high, very high concerns about his future or her future mental health.

I always say the goal of therapy is redundancy. You know when to stop. When what you’re offering is being offered or can be offered from other adults in their life, outside of therapy. 

Yeah. I mean, the thing I’m adding to that really is from an unconscious psychological point of view. Can you read unconscious communications as well? You may be getting that consciously, but the story they’re telling you, you know, and reading this book about someone abandoning and dah, dah, dah or whatever. 

Not so sure, you know, so it’s talking about the outside and the inside, that perspective. It’s got to come back to the beginning, inner and outer. Look, as you know, I’ve got notes here. 

I could ask many more questions, but I think, yeah, we’ve both got days to get on with. So I think we’ll wrap it up here. But thank you.

Thank you, Peter. That was really an inspiring conversation. Well, thank you. 

I mean, you’ve added a couple of more. You’ve widened my diameter a bit on the way you framed the conscious-unconscious stuff for me. So thank you. 

It’s not one way at all. Yeah, thank you. I’m pleased to know that. 

Okay. Thanks, Colby.

Peter’s Bio:

Peter is a Clinical Psychologist and Tavistock trained child and adolescent psychotherapist. For 25 years Peter worked in child and family teams in Community Health Centres in England and Australia. For the last 25 years he has worked in private practice in Sydney. He was the Foundation President of the Child Psychoanalytic Foundation, a charity based in Sydney.

He is currently Director of the Institute of Child and Adolescent Psychoanalytic Psychotherapy ( ICAPP). This is a training body offering child and adolescent psychotherapy, based in Sydney but offered online.

He has lectured in a number of Australian Universities and has given workshops to professionals across Australia. The third edition of his book, “Child and Adolescent Psychotherapy: Maaking the Conscious Unconscious” (2021, Routledge), is now useed as a textbook in a number of different countries. It has been translated into Georgian and Mandarin. He has contributed to numerous publications and Journals.

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Disclaimer:
Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce. Further, any advice discussed is general in nature and does not replace clinical advice from a treating clinician.

What if Child Safeguarding Began with Love? A Podcast Interview with Carla Keyte

What if Child Safeguarding Began with Love?

What if the most powerful safeguarding tool isn’t another form, but a steady adult who shows up with love? That’s the heart of my conversation with Carla Keyte, founder of Lighthouse and a leading voice in UK residential care, as we unpack how safe, stable, loving homes are built—and measured—through relationships, not fear. We explore how love-led practice, not fear-based compliance, creates safe, stable, loving homes in residential care.

Children heal through steady, attuned relationships with adults who notice, co-regulate, and remain present. The challenge is aligning governance and inspection with that reality so felt safety is measured and protected, not crowded out by paperwork.

Carla traces how sector language has shifted from placements and behaviour management to family time and relational practice. Yet many systems still judge homes by incident counts and prescriptive rules instead of the child’s lived experience. Felt safety shows up as play, curiosity, and connection, not just fewer reports. A truly safe home is one where children feel seen and cared for, and where adults feel psychologically safe to do the work well. That means leaders commit to cultures that contain stress, enable reflective practice, and invite learning over blame. Compliance remains essential, but it must be the foundation we stand on, not the ceiling we reach for. When ratings and enforcement become the whole story, they can create fear that drives out the very conditions children need to recover.

A key idea is reframing inspection as a safeguarding partnership. Rather than branding a home inadequate, regulators and providers could ask two questions: is this a safe, stable, loving home for this child, and if not, what support is required to get there? This approach mirrors strong child protection practice—bringing multi-agency expertise around the child and the adults, and designing a therapeutic intervention rather than only grading deficits. Carla describes the Lighthouse model as a triangle: safeguard the child; stabilise adults with supervision, training, and reflective space; and strengthen the home’s culture and compliance. When all three are aligned, outcomes improve without diluting standards.

Professional boundaries often get misread as emotional distance, but neuroscience tells a different story. Children with trauma histories need consistent, regulated adults who can co-regulate and hold limits with warmth. Scotland’s Promise explicitly names love as part of care, correcting a drift that left staff afraid to comfort a crying child at 3am. Policies designed to protect children must not block the human connection that does protect them—daily observation, knowing the child, noticing mood shifts, and showing up with steadiness. Paperwork informs a network; relationships change a life. Fear-based systems can’t produce safety; only love can reduce fear and rebuild trust.

A love-led framework also builds social capital. Investing in high-quality residential care pays forward to future partners, children, and communities. The work is nuanced and resource-intensive, but the cost of children growing up feeling unloved is far higher. Extending relational support beyond 18 reflects how human development actually unfolds; care does not end at a birthday. Strong leadership is vital here. Leaders set the tone for psychological safety, create environments where staff can bring both heart and skill, and ensure compliance serves the mission, not the other way around. With clarity of purpose and relational metrics, the sector can protect love in practice—and the evidence shows that’s what transforms lives.

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About Carla:

Carla is the Founder and Director of Lighthouse, bringing extensive expertise in quality, compliance, and safeguarding across the residential childcare sector in the UK. With a background spanning Registered Manager, Head of Care, and Head of Quality & Compliance for an organisation operating over 30 homes rated Good and Outstanding, Carla has deep, practical insight into operational leadership, regulatory compliance, and governance. Carla has a proven track record of resolving complex compliance issues and supporting organisations through challenging regulatory actions. Her specialism lies in developing and embedding Quality and Governance frameworks that drive sustainable improvement and ensure the highest standards of care. Passionate about love-led practice and the power of meaningful relationships, Carla champions approaches that create safe, nurturing, and stable environments where children and young people can truly thrive. Carla founded Lighthouse to provide expert guidance and tailored support to providers navigating an increasingly complex regulatory landscape. The name Lighthouse reflects Carla’s vision: to act as a guiding beacon for organisations, illuminating the path through complexity toward excellence in care, safeguarding, and relational practice.

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Secure Start Site: https://securestart.com.au/

Transcript:

Colby: 0:00

Hello and welcome to the Secure Start podcast.

Carla: 0:05

I write a lot about my belief that love saves lives. Every child deserves a safe, stable, loving home and that our residential services need support to be able to do that. Children heal through relationships and yet the compliance is the kind of ground on which we stand upon, but not necessarily in the way in which healing can be measured. When we talk to engage with care, experienced young people, what they tell us is important to them are those relationships, are those adults that showed up consistently, calmly, attuned again and again, those adults that took the time to notice and spend time and build strong relationships. That’s really where safety is built and felt. As much as children need safe, stable, loving environments in order to thrive, actually so to adults. And if we think about homes and organisations as kind of organic structures, we need to be considering how not only do we provide safe, stable, loving homes, but how do we create safe, stable, loving organisations? How do we create an inspection framework because it is necessary and helpful that breeds love instead of fear? And we know that in order to create safe environments for children, adults need to feel psychologically safe and contained, and therefore the organisation needs to be the container. What we say is compliant is the foundation that we stand on, not the feeling that we reach for. The fact is that we have legislated ourselves and we’ve safeguarded ourselves against actually being able to love children. And the truth is that when we are so afraid to love children, the outcome is that children grow up feeling unloved. But the real safeguarding is the relationship that that child has with that adult every day who looks after them, who has an understanding of their needs, has an awareness in their changes, in their mood, in their behaviour. And what that looks like, that looks like love and that looks like care, and fear cannot drive out fear. Only love can do that, really.

Colby: 2:55

Hello and welcome to the Secure Start podcast. I’m Colby Pearce, and joining me this episode is an inspirational voice in the UK residential care sector. Before we begin our conversation, I’d just like to acknowledge the traditional custodians of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Carla Keyte. Carla is the founder and director of Lighthouse, bringing extensive expertise in quality, compliance, and safeguarding across the residential childcare sector in the UK. With a background spanning, registered manager, head of care, and head of quality and compliance for an organization operating over 30 homes rated good and outstanding, Carla has deep practical insight into operational leadership, regulatory compliance, and governance. Carla has a proven track record of resolving complex compliance issues and supporting organizations through challenging regulatory actions. Her specialism lies in developing and embedding quality and governance frameworks that drive sustainable improvements and ensure the highest standards of care. Passionate about love-led practice and the power of meaningful relationships, Carla champions approaches that create safe, nurturing, and stable environments where children and young people can truly thrive. Her expertise in implementing integrated therapeutic models enables her to support organizations to meet children’s emotional, social, and developmental needs with compassion, structure, and intentionality. Carla founded Lighthouse to provide expert guidance and tailored support to providers navigating an increasingly complex regulatory landscape. Her mission is to empower teams to deliver values-based, child-centred practice that goes beyond compliance, creating homes that are safe, stable, and loving. The name Lighthouse reflects Carla’s vision to act as a guiding beacon for organizations illuminating the path through complexity towards excellence in care, safeguarding, and relational practice. Welcome, Carla.

Carla: 5:53

Well, Colby, what uh uh an intro there. Thank you, and thank you for having me.

Colby: 5:59

Yes, well, you’re welcome. It is a good one. And what what isn’t in there, and I often ask people if there’s anything that they’d like to add. Um, but many people are just a little bit um uh overwhelmed by hearing hearing their life’s work read back to them. Um but I I kind of discovered you, although I did I discovered you for my must for myself, not in a talent uh talent identification uh way, but through through your writing, and you just you write beautifully um on uh social media platform. They’re not sponsoring me yet, so I won’t mention LinkedIn. Oh there you go, I did. They shed Yeah, so you you write beautifully on there about um the provision of care in residential residential children’s homes. And um yeah, and so that that’s how I I first I guess came across your work and uh and here you are on the podcast.

Carla: 7:05

Lovely, thank you, thank you, no, really, Colby. And I think for me is somebody once said the uh pen is mightier than the sword, and I do. I write a lot of poems and expression and emotion, and I write a lot about my belief that love saves lives, and that comes from my own personal experiences, but my experience of working in the residential sector and seeing how you know the relationships that we form with children, with adults supporting them and the network are able to really uh change children’s lives and help to heal their trauma. And I think it’s a very difficult time within the residential sector. We talk a lot about policy, procedure, practice, regulation, offset, all of these things are important, and no doubt we’re going to discuss them today, Colby. But you know, that forefront for me and summarising everything that we are keen to talk about is empowering safe, stable, loving homes for children. We believe genuinely with our whole heart that every child deserves a safe, stable, loving home, and that our residential services need support to be able to do that. And love uh takes a village to raise children, right?

Colby: 8:31

Yeah, absolutely. So um let’s just start with with that. What do you see as being the role and purpose of of children’s residential homes? And um have you noticed anything that’s shifted over the last over the period of time that you’ve been working in the sector?

Carla: 8:51

Mm-hmm. No, I have, and I I think it’s interesting because the core purpose of a children’s home is actually beautifully very simple. And it is to provide a safe, stable, loving home for children that cannot live within their own families. I think what has shifted over the last ten years is our understanding of what that really means. And so our children’s homes regulations 2015 are, you know, still very valid when you look through the lens of what children need, but our understanding over time, you know, 10 years ago we talked about placements and behaviour management and risk reduction and contact, and now we talk about home and family time and adults who love and and care for children, and so we, you know, in the sector have really developed an understanding that children heal through relationships, and yet the compliance is the kind of ground on which we stand upon, but not necessarily in the way in which healing can be measured. You know, we now know that kind of trauma lives in the body and that safety is a psychological experience that we develop through relationship, not necessarily just through kind of policy and procedure and tick box and uh healing is developed through emotionally attuned adults who are able to regulate with children and support them to make sense of their trauma. So I don’t think that the purpose has changed. I think potentially that our clarity has, our knowledge has, our understanding of neuroscience and biology and how trauma shapes and contaminates experiences for the children that we look after.

Colby: 10:55

Yeah, so the I guess the the as you say, the language and the the degree of focus on that that primary task or that purpose of children’s homes has become clearer and more more defined. And do you think that there’s been a change in the experience of the young people who reside in um residential homes uh associated with that?

Carla: 11:21

Yeah, absolutely. And when we talk to and engage with care-experienced young people, what they tell us is important to them are those relationships, are those adults that showed up consistently, calmly, attuned again and again, those adults that took the time to notice and spend time and build strong relationships. That’s really where safety is is built and felt actually in relationship.

Colby: 11:53

It’s interesting. I’ve had um a number of guests talk about um alumni uh as such of of children’s residential homes, going back quite a number of or spread through the podcast episodes and um uh interestingly, what they report is that children who have been in um residential homes generally and even uh the through specific ones that um I’ve had people associated with them uh on the podcast, is that is that they give they give generally give positive feedback about their experience, sometimes incredibly positive feedback about their experience in residential um child homes, that probably flies in the face a little bit of what policy makers think is in the best interest of children.

Carla: 12:50

I think we can’t be naive, you know, Kobe. The the facts still show that a lot of children, a number of high number of children who are up in residential care or looked after are more likely to end up in prison than they are in university, and that is a sad fact. But I don’t think it can take away from the impact of relationships, and what we hear consistently time and time and time again, is one person who uh shows up unconditionally with uh positive regard for a child who builds relationships can help to heal that trauma and change the direction of a person’s or a child’s adult’s life, actually, not just children. It’s true for us as human beings in terms of our understanding and knowledge in relation to trauma informed practice. Residential care often can be perceived as an institution or a last choice, or or especially a lot in the media of um money grabbing, or or we’ve got a lot of concerns around profiteering, and you know, I can’t take away again even from those concerns, Colby, but what I see when I work across the sector is resilience and passion and people who care and turn up every day to work with some of society’s most traumatised children, and what I also see is that the power of love and relationships can really shape and help children heal from traumatised experiences in their early years.

Colby: 14:34

So when you visit a home, what what do you see that um really I guess um encourages you or or or reassures you that this is a safe and stable, loving home for for the children and young people who live there?

Carla: 14:56

It’s primarily going to be about children’s voice, isn’t it? We talk a lot about beyond compliance. So, for example, if we consider what is good when we look at the offset framework, how do we measure good currently? The SCIF, the common inspection framework really sets out what that looks like for residential children’s game, but how do we measure what is felt? How do we understand if children feel loved and safe and cared for? Because often the measurement isn’t how many incidents we’ve had, but how we are supporting children through those feelings, through those experiences to uh manage and learn and grow from and through their trauma. So what does good look like? What does it feel like? It feels safe, it feels emotionally safe, it feels like children who feel safe in their bodies enough to play and experience and grow and engage in the community. It feels like children who are able to build relationships with adults and adults who are creating environments that feel and reflect on, where children genuinely seen, felt, heard, loved, and cared for, and where adults are supported with the psychological safety and security to be able to do that in a in a professional and containing way for children.

Colby: 16:32

And I wonder whether um the the the standards, the safeguarding standards um that exist in relation to or the regulatory standards that exist in relation to uh assessing children’s homes. And we see a lot on uh LinkedIn a lot about inspection outcomes. Um I guess I’m just wondering about what relationship you see between those inspection outcomes that that come through those through the regulation system and process and the children’s experience of the home. And is there a relationship between what what the um how how homes are rated by Ofstead and the children’s experience in those homes?

Carla: 17:27

Yeah. And you know, the the truth is a lot of homes are a great number, most number of homes are are rated Ofstead good, and and you would I would consider that are delivering safe, stable, loving homes for children. Um the lens again in which we look at that trauma-informed approach, the relational uh measurement of care, I think is the aspect that needs to catch up. So um often in the other end of the inspection cycle requires improvement, inadequate compliance. That’s not really particularly trauma-informed language. It’s not the way in which we speak to each other or or we talk when we’re coaching and we’re developing and we’re supporting homes on that journey of understanding. Because as much as children need safe, stable, loving environments in order to thrive, actually, so do adults. Um, and if we think about homes and organizations as kind of um organic structures, uh, we need to be considering how not only do we provide safe, stable, loving homes, but how do we create safe, stable, loving organizations? How do we create an inspection framework because it is necessary and helpful, that uh breeds love instead of fear, because I think a lot of the time the sense of judgment and negative language and narrative that we’ve created creates this sense of fear, and we know that in order to create safe environments for children, adults need to feel psychologically safe and contained, and therefore the organization needs to be the container for that.

Colby: 19:28

Yeah, it’s you make a very good point. We would never in trauma-informed work, we would never assess someone, a child, as being inadequate. No, as not meeting up to our standards. Yeah.

Carla: 19:44

And I I’ve thought a lot about this. I think safe, stable, loving homes at Lighthouse is the lens in which we look at everything, whether that’s a call for training or compliance support. Over the last five years, we’ve supported a number of organizations. Organisations that have been inadequate in compliance, primarily around Regulation 12 and safeguarding and Regulation 13 leadership. And what we see is this sense of kind of blame and finger pointing and failure. And I think that it sits alongside sometimes often this narrative around residential care that you know it’s profiteering. But when we think about children in the family home or foster care, and we have safeguarding concerns, what we do is we enact child protection procedures, we enact safeguarding structures, we enact working together, multi-agency support and development for children and families and homes. But uh within the current inspection framework, we’ve become um a much more enforcement-aimed perspective. And some of that is is absolutely necessary. But I believe that in order to have a much more um relational inspection process, we should be asking ourselves, is this a safe, stable, loving home for children? Or is this a home that requires support to be a safe, stable, loving home for children? And I actually genuinely believe that Offset should be a safeguarding partner. And where homes are facing a challenge, then we should enact similar processes to child protection procedures where we have a team of specialists, the inspectors, the local authorities, leadership team, residential specialists, uh, those with trauma-informed and therapeutic experience to help that home provide safe, stable loving homes for children, or to consider what needs to be done in order to develop that further. And you know, in some points that might be that children need different intervention and support, but overarchingly, when we have a clear common goal, when we take away that blame language and we reframe it as safeguarding partnership, we keep children much more at the focus and adults who are supporting them who turn up every day with a huge level of love and care and resilience, uh, to be able to uh provide children with safety, stability, and love in a regulated way.

Colby: 22:54

Yeah, they’re they’re all very interesting points, and in and it in some ways it taps into one of the purposes I had, or one of the intentions I had in starting the podcast, um, which was to change the language about around children’s residential childcare more generally. But I think also I have had long-standing concerns about the impact of how external bodies, whether they be a regulator, whether they be the media, the uh judiciary or or uh even the local child protection, statutory child protection authority, I’ve been concerned about the language that they is used about the workforce that they’re offering commentary, assessment, decision, you know, judgment about. And in residential care, um I when I see a children’s minister, for example, advertise on social media something along the lines of um we, you know, our government has uh established this new service family-based for bad family-based care of children and young people that will save save X number of children from residential care.

Carla: 24:18

Yeah.

Colby: 24:18

And and when I see that, it makes my blood boil because I just think whatever your views are about residential care, residential child care, um there are kids that are in it. And it’s not it’s it and it is quite a heterogeneous group. There are there are always examples of of not so good um residential child care homes. Yeah. Just as and and and there are also examples of outstanding uh um home experiences for children. And I guess now I’m getting on my my my soapbox a little bit, but I I think that if you’ve got if you’re the if you’re you’ve got the power to change, then because you do, and you’ve got concerns about our residential childcare sector, then then do something about it. Um and I but as just to finish my other point, which was I I’m always very concerned about the experience of the staff when when they are aware of those direct messages that residential care is something to be avoided at all costs, that it is is the option of last resort. And I think the the cost at all costs, that cost has that double meaning because I think you know it is perhaps more expensive in some ways than than other forms of care. Um but so what? You know, raising children is expensive. And I think that that whole language around it is the option of last resort really cheats cheats children, cheats homes and children out of being resourced to the level that that adequately, more than adequately meets their needs.

Carla: 26:06

Yeah. And and our sector has become driven by that fear-based language and experience. So adult supporting children feel that. We need a huge amount of resources to be able to support children who’ve experienced significant trauma, relational rupture, uh, exploitation at the hands of society. These are children who have been harmed and hurt, not what we often consider to be naughty children, or and you know, beyond that, our children’s homes have often been considered historically as kind of last resorts and institutions and places where you know we’re lacking love and support. And I think that’s a key thing for me in all of those roles, in all of those aspects, in all of the policies, procedures, practice, in every offset report I’ve read in every policy we’ve built, every role. The thing that stands fundamentally at the core of it, Colby, that I have always been is a love-led practitioner.unknown: 27:38

Yeah.

Carla: 27:39

I believe genuinely that love saves lives and children heal, and we can heal trauma and relational rupture and attachment uh disorder through building strong, safe relationships with children. And in order to do that, we need to have a frameworks that support us to boldly love children.

Colby: 28:02

So, what I’m taking from what you’re saying is that um the very things that um that support a felt sense of psychological safety, a felt sense of mattering, a felt sense of belonging, yeah. All of the a felt sense of connection to others needs to be built into any assessment framework when one is from a from a regulatory point of view, um turning one’s mind to the safety and well-being of children.

Carla: 28:42

Yeah, absolutely. What does a safe, stable, loving home for this child look like? Because you know, we talk about regulation, but actually the truth is called, we’ve got a number of children, foster homes, supported accommodation, we’ve got challenges with homes getting regulated, we’ve got children, more children now than we’ve ever had in unregulated care. So the question or the key question for me is you know, is this child experiencing a safe, stable, loving home? And if not, what do we need to do about it? Because, you know, this kind of finger pointing and blame culture of the residential sector, the demonizing is not the truth. There are aspects of it that need to be controlled. But the truth is when I travel across the sector in the 20 years I’ve worked in this um arena, but more so in the last five years where I’ve been supporting homes to embed safe, stable, loving homes model and to really consider what does that mean on a day-to-day? What I see is resilience and love and care, and people who are passionate and who are genuinely able to make a difference to children’s lives and even the national agenda, you know, things that are being said at a national level this week. I’m not going to involve myself in that debate so much, but they they build on this rhetoric that the residential sector is broken and that we’re you know not doing and that we’re costing, and but the cost of of not loving children is that children grow up feeling not loved, and the impact of that is so much wider than you know whether residential care should be the first choice for children or not.

Colby: 30:44

From my perspective, it’s about building social capital, it’s building good social capital by investing in good res good quality, high-quality residential care, which already exists out there, and looking at those providers that provide excellent high-quality care and how what we can understand about the way they work and the way they practice and how that can be um supported across the across the sector. Um yeah, I it is I always say when you when you improve the life of an individual child, you also improve the life of their life partner or life partners, their children and their grandchildren. That’s that’s the social cat the accumulating social capital effect of actually intervening um therapeutically with our children. And another thing that you said that I thought was really important and is we need and I guess it was it was uh it was a post that you put on in on LinkedIn about understanding that um that I has got uh drew my attention to your work, but is that what you just said just now about individualized care plans and assessing assessing homes perhaps, supporting homes. An assessment can be therapeutic. I mean, if you’re doing therapy, you’re always assessing. Yeah. Yeah. Yeah. So have a baseline. That’s right. An assessment is in a therapeutic sense is is about where are we at and where do we want to get to. Yeah. Where an assessment in other contexts can be about deficit. What are the deficits and how do we ri remediate those deficits? So if we if we want a system that is more is therapeutic, and we want that because um people perform better in the role where they have a regulatory system that is therapeutic. And that assess that system perhaps needs to uh assess the capacity of the home to meet the individual love and safety and belonging and mattering needs of the children. And I guess a point that has been brought up, and not to steal the the floor too much, is what do you do with the most unhappy, the most traumatized, the most complex young people? If we have a if we have a system that has rigid standards as such that don’t move with the individualized needs of children, then you’ll you’ll create a a certain category of children that become perhaps I’m tr I’m struggling to think of a better word, but a a liability or a threat to the standing of the home. So we never want a regulatory system that excludes certain children from care.

Carla: 34:04

Yeah, and and I think we have seen that a lot within the regulated sector. It’s why we’ve got such a high number of children in unregulated or unregistered, we’ve got a number of delays in the registration process for um offset registered homes. But I think what it comes back to me for each time, Bobby, is the same key question. What does a safe, stable, loving home look like for this child? And what do we need to do in order to achieve it? So often, you know, we get calls from uh across the sector in the last five years, homes that have been inadequate, compliant, children that are moving to and from unregulated care and needing those levels of support. And the first question that we ask, we use the lighthouse lens and we say that actually, in reality, safety, safeguarding, the foundation of everything we do is built on a foundation of safeguarding. In our model, we say on the left hand side we have a triangle and it’s quality and compliance or really equates to stable. And then we look at strategic intervention. What does that look like? What do we need to put in place? And often that’s where our love leg practice comes in place. So safe, stable loving homes for children. And if we think about Johnny, we say, what do we need to do to safeguard Johnny? What quality and compliance are we working within? What policy procedure is Johnny in a regulated, unregulated home? What do we need to put in place to support that? What strategic intervention, what support or intervention, trauma-informed therapeutic practice, love, leg care, keyword sessions, referral support for multi-agency services through effective assessment does little Johnny need? But we don’t stop there. We have to then say, what about the adults? What do we need to do to safeguard out the adults that are looking after Johnny? How do we help them to do that in the most stabilising way in terms of quality and compliance? What interventions do we need to put in place for them through supervision and training, reflective practice that help us create a sense of psychological safety for adults? But again, Colby, we can’t stop there. We have to say the home and then wider. What we’ve been saying is, you know, okay, as an organization, what do you need to do to ensure safe, stable, loving homes for children? And we’ve been embedding this model in children’s homes across the sector and children’s homes that have been under scrutiny through inspection that who are now long-standing, good and outstanding homes, not because they’ve learned to take the inspection box and framework, but they’ve really considered their culture, their purpose. What does it mean to provide a safe, stable, individualized home for children and to help adults to feel safe enough to love and care for those children on a daily basis?

Colby: 37:32

There’s clearly a role for leadership in that aspect of this conversation. But before I I moved there, while I was listening to you speak, it occurred to me that some people know that I have a history of nearly 15 years working in the regulatory sector, the health practitioner regulation scheme here in Australia, uh, in the psychology part of it. And sometimes in regulation the standards can either be you know broad principles, you know, appro that we we aspire to, or they c they can be quite prescriptive about the things that um we want to see. And I think I think with the latter if you if you look at the children that um that are cared for within um within residential child uh homes or children’s homes, then a a a fairly prescriptive model or or set of standards for regulation, I think, um will certainly lack nuance. It’s a very new very nuanced area, potentially. But also I I think about what the level, you know, what what is the what is the level at which we pitch it? Do we live a is it pitch at the level of the the bare minimum? This is this is the the ba the this is the um the let the standard of care we expect everyone to be in. And I don’t want to draw this similarity the the the relationship with Winnicott’s idea of the good enough parent, because I think his idea of the good enough parent is is is but this this i is a really good one in in some expressions, in certain, you know, for example in in assessing assessing on an individualized basis, if you apply it on an individualized basis, but if you have standards that try to I’m trying to come up with language that isn’t, and so I’m gonna say it, lowest common denominator in a sense.

Carla: 39:53

Yeah. I think for me, what we say is compliance. Is the foundation that we stand on, not the ceiling that we reach for. And so it’s beyond compliance. We do need a set of regulations, we do need standards, we still need a set of guidance, the way in which we look at that, and you know, how it’s framed, I think, needs to be more relational and really considering what does that look like for individual children? Is this a service that’s providing a safe, stable, loving home for children? Or in the same way as families, do they need support to be able to do so? And I think that frames that much more in terms of our kind of trauma informed support language assessment. You can’t have a one-size fits all necessarily, but what you can have is a commitment, a promise. And actually, we can see that you know, if we look at Scotland, Scotland have uh the national promise. And I think the thing that I could say to you, Colby, in my whole career that I am most proud of is that I am currently the lead for the Love and Care Network in partnership with our colleagues over at Children’s Homes Quality, and we are working to build a village to really communicate the power of loving relationships in children’s homes, to create the framework and the training and the modules so that we can stand loud and proud and say, actually, our children alert, the evidence basis here for it, the neuroscience supports it, the practice, the research in practice, attachment theory, whether we look at all of the layers of our evidence of care over the last 15 years since the children’s homes regulations were embedded, show us that children can thrive and do thrive in homes where they feel safe, supported, loved, and cared for, and we need to be able to provide the framework that supports individual homes for individual children at a time in which they need it.

Colby: 42:32

Yeah, the the the the promise is uh uh somewhat paradigm shifting, I think, in the sense that, and I think we’ve kind of moved a little bit around this topic, but um the idea of loving the children in in your care has been polluted in a sense by concerns around what what do professional boundaries look like.

Carla: 43:01

Yeah, absolutely.

Colby: 43:03

And if you so so that’s a really good example of where a safeguarding standard actually contributes to a poorer outcome for children and other people. It’s that that the law of unintended consequences in a s in a sense, you know, no good deed goes unpunished. We keep a professional distance, we keep bat we maintain boundaries, and then what what what what are the consequences of doing that for for our children in terms of their experience of whether they matter, whether they’re loved. What the promise Scotland really um um restores for us is our ability to to actually say that the ch the children need love and that’s and that’s part of our role. That that is it that’s not a boundary transgression that that’s not even an uh it’s not even um poor practice. It’s a it’s a fundamental human need. Yeah. And if we can’t provide that, then what what are we doing? What are we here for?

Carla: 44:22

Yeah, yeah. And you know, the the neuroscience supports this. And the um fact is that we have legislated ourselves and we have safeguarded ourselves against actually being able to love children. And the truth is that when we are so afraid to love children, the outcome is that children grow up feeling unloved, funnily enough. Um it’s interesting, isn’t it? Because a lot of these policies, this is the line I think between safeguarding and love. And I’ve what I’ve come to the conclusion of in all my research and thinking, Colby, is that the most purest form of safeguarding is love. Children need to feel safe, they need to feel regulated, they need adults that are going to hold boundaries, hold them in mind, and be able to, you know, hold some of those experiences that they have been through. When we safeguard against that, when we historically, when we think about compliance and safeguarding practice, we think about have you filled out the safeguarding form, have you informed offset, have you done a Reg 40? We think about safeguarding compliance, policy, procedure, practice. But the truth is none of those things actually keep the child any safer. They inform people of the safeguarding need, they put a network around, and of course, those things are very important. But the real safeguarding is the relationship that that child has with that adult every day who looks after them, who has an understanding of their needs, has a awareness in their changes, in their mood, in their behavior. And what that looks like, that looks like love and that looks like care, and fear cannot drive out fear. Only love can do that, really.

Colby: 46:30

Yeah, well, I think that’s a very well-made point. And my mind where my mind is going, you know, on the basis of what you’re you’re saying, is if we assess for performance, if that that’s that’s what that’s a bit like those two different types of assessment that that I was referring to earlier. The as one is the assessment of performance and capacity and and ability to do to perform us in a certain task or role. The other is about um assessing particular a person’s circumstances or an organization’s circumstances and turning our minds to where how what are we what do we implement, how do we support, what what what is the intervention to the intervention. And that the therapeutic intervention. And that’s a that’s a different type of safeguarding. One from one and and I I see this this is really relevant across safeguarding because of children, because people are talking about this in terms of what child protection system how child protection systems should function. That you know, so a lot of the time the way they function is that a parent a family is in deep trouble, and they assess them to be in deep trouble, and the children are un uh are unsafe, and they remove those those children. Yeah. But it but the dialogue part of the problem with that is is then we also know that governments and their and their art agencies struggle to provide the the the care that children need. That yeah, and they will always struggle, I would say. There’s nothing that they they cannot replace the birth-family connection by and large. So they’ll always struggle with that. And what what’s coming into the more and more I’m seeing it um in terms of what people are saying about our our uh child protection systems more broadly is that the intervention should be more a therapeutic one. Yes, we assess, we assess the si the layer of the land as we find it, and rather than making a judgment at that point in in relation to a line, what we say is what what are the therapeutic interventions here? Yes. They get the get this family, they get this foster care placement that you know where there’s been a care concern, they get this children’s home to a place. And and this is the the important thing is if that is if if that’s a philosophy that underpins our regulatory or our child protection system, then um it naturally follows that we’re looking for strengths to build on. We’re un we’re we’re understanding the circum what the circumstances here, not from a point of view of of judgment, of judgment and decision making, but from a point of view of how do we address those circumstances therapeutically. Yeah.

Carla: 49:55

And and I think in in a lot of ways that’s the same foundation and model that we and Lens that we’ve built at at Lighthouse. And now I remember a very old boss of mine, she said to me, Um, Carlish, said you, you you’re fantastic at safeguarding children. I was a residential manager. When the kids are in your care, they’re really safe. I’m working with high-risk young ladies, uh, young ladies at high risk of exploitation. And uh she said, it’s like you’re running around the country with a cage and catch these kids, and when they’re in your cage, they’re safe. But what happens when you lift up the cage? And then you start to consider okay, a lot of people work really hard to safeguard children. We’ve got Johnny, he’s safe. We’ve done the quality and compliance, we’ve told Offstead, we’re sold to the social worker, we’ve told the people, we followed the procedure. But what are we going to do? What’s the intervention? What’s the strategic intervention that little Johnny needs? Is that you know stronger keyworking, attuned adults? Is it, you know, referral pathway, mental health support, you know, is it that he needs uh education, different care planning aspects? But then not only what intervention does little Johnny need, what intervention do the adults need to be able to provide a safe, stable, loving home to be emotionally and psychologically contained and safe to do so. So the two things can’t be separate. We used to teach our adults, and and and there is a contrary to it in our safeguarding policies, in our professional boundaries, leave yourself at the door. Don’t be behind a closed door with a child, don’t hug a child, God forbid you tell them that you love them or that you care for them or you might buy them a small gift when you go on holiday. And all of these safeguarding policies and procedures, Gobby, they they were built to safeguard our children from predators through the last 15 years, where we’ve seen, you know, serious and significant um child protection cases in our media across our country, across the world, across our sector. Failure upon failure is if you would have it to believe that way. But we’ve created all of these policies that do safeguard children, but inadvertently they safeguard them from being loved and supported because 15-year-old boys aren’t sitting in the living room in front of numerous adults talking about their feelings and crying in their trauma, and they’re crying at three o’clock in the morning in their bedroom with an adult who’s taken the time to build a relationship, and the door probably is going to be closed, and you probably are going to be sat on the bedroom floor crying and feeling and experiencing. And once upon a time, we were told, you know, don’t bring the emotion, it’s not effective safeguarding. But children need adults that show up for them, that care for them, that love them, that hold them in mind, that build trust and build a sense of safety, not just in tick boxes, not just on paper. The paper that you, the poem that you read, I think, you know, we don’t require improvement, we require understanding, understanding that children have experienced trauma, understanding that adults holding that is messy, understanding that leaders need an incredible amount of resilience, and yet often we, you know, we fail to understand the trauma, the need for love, the investment that that takes to show up every day. It’s one of the most difficult jobs that I have ever done, and I am have never been so proud to stand here today in that capacity as my lead for loving care. I’ve been an effective safeguarding uh practitioner, I’ve driven changes in quality and compliance and offstead inspection. The regulatory framework is important, but at the heart of it all, if we don’t keep the love, if we don’t reclaim it, if we don’t say it out loud, if we is there in our regulatory framework and coming all the way back round, you know, Colby, we talked about the promise in Scotland. I believe that we should go one step further. And I call on, you know, the UK government to invest in every child having a safe, stable, loving home, whether those children are in foster care, whether those children are unaccompanied asylum seekers, children living in residential homes or supported accommodation. And I urge our government to go one step further and say care doesn’t stop at 16 or 18. Children, you know, we talk about transitions and independence, but actually the reality is children, adults, human beings need sustaining loving relationships. And one person who loves you unconditionally can build resilience, can shape your future, and can help to help children overcome the trauma that they have experienced so that they can go on to live, you know, really fulfilling uh lives and and to break that aspect of, as we talked about earlier, intergenerational trauma. It’s a big thing there, Colby.

Colby: 55:48

Yeah, yeah. So, Carla, it’s it has been a real uh pleasure, joy to have you on the podcast and discuss these matters with you. Is there any final thoughts that you would like to uh leave our listeners or watchers with?

Carla: 56:08

Yeah, I think that’s it. There’s one real message from this conversation. I hope it’s this, Colby, because children don’t heal in systems, they heal in safe, stable, loving homes, um, held by adults and leadership that feel safe enough to stay open and steady enough to kind of stay present through these experiences, you know, through the difficult times and to stand with them. So I think you know, we don’t need harsher systems, we actually need a more understanding one. We don’t require improvement, we require understanding because when we build homes where love is protected, we have clear evidence that love saves lives.

Colby: 56:54

Yeah. Wonderful, thank you. Thank you very much, Kamala, and uh yeah, thank you for coming on the pod.

Carla: 57:03

Lovely, thank you, Colby.

Disclaimer: Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce.

Truth First: Caring Beyond The System – A Podcast interview with Louise Allen

Louise Allen shares powerful insights into care leaver voice, identity, belonging and systemic reform. We discuss trauma, hope, and what genuinely improves outcomes for young people after care. Authentic, challenging and full of lived-experience wisdom.

Truth First: Caring Beyond The System

The conversation opens with a quiet kind of fire: a creative child who became an adult unwilling to walk past injustice. Louise Allen traces how identity is broken and remade in the care system, starting with forced adoption, secrecy, and prejudice that rewrites a child’s story before they can speak. She points to a simple principle that echoes through trauma research and everyday life: children read faces, not forms. A warm gaze, a steady presence, and a smile that means it are more powerful than any policy. The difference between being documented and being seen is the difference between surviving and becoming. In a sector addicted to paperwork, she asks us to put dignity back into each line of text and each moment of care.

What lands hardest is her insistence on truth. She names the layers of dishonesty that creep in: parents threatened by services, children protecting parents, foster carers fearing allegations, and professionals guarding their positions. The result is a record that often fails the child. Louise reframes practice with human clarity: say the answer the child is carrying, not another question they have to endure. Put a photo of the child in meetings so adults remember who is missing from the room. Write logs to the child, not about the child, because they will read them. These are not soft gestures; they are structural fixes for a culture that forgets its purpose. Dignity, not detail, is the bedrock of therapeutic care.

Louise’s stories about dogs bring the science of attachment to life. Contact comfort beats cold compliance. A dog that curls up on a lap or cries for help at the right moment can lower arousal, interrupt self-harm, and offer non-judgmental presence that many adults struggle to sustain. She’s seen dogs act as quiet co-therapists, sensing when to stay, when to get help, and when to simply be warm and heavy in a child’s arms. This is Harlow’s lesson without the lab: safety is felt, not filed. If schools and services greeted young people with genuine warmth, many refusals and ruptures would soften before they harden. Body language, tone, and welcome matter. Train for them.

Her writing life started with a “misery memoir” she wasn’t allowed to make funny, then expanded into the Thrown Away Children series that tells real stories with grit and humour. She writes for foster carers too, because the role is treated like domestic labour while demanding clinical-level skill. Minimum standards won’t raise outcomes; maximum care does. That means training that respects complexity, contracts that recognise the work, and leaders who listen to those doing the night shifts. Foster care isn’t babysitting; it’s relational craftsmanship under pressure. When carers are silenced, children lose.

Spark Sisterhood began with a bag of groceries and red velvet cakes delivered to girls who had just left residential care. The “cliff edge” was brutal: isolation, inconsistent allowances, addictions funded in placement and unfunded after, fear of leaving the flat, no routine, no trust. Spark’s answer is practical and kind: life skills, first aid, real cooking, self-defence, image confidence, employment law, and a bridge to industries that pay—construction, engineering, and tech. Care-to-Career matches young women with apprenticeships and work experience, not as charity, but as an on-ramp to dignity, agency, and wages that break the poverty cycle.

Threaded through is one recurring truth: one good adult can tilt a life toward hope. Sometimes it is a neighbour with jokes and a garden; other times it is a foster carer who bakes, smiles, and writes logs like letters. The system counts hours, but children count moments. Louise’s challenge is simple and tough: tell the truth, keep the child in the room even when they aren’t there, and choose warmth over control. When adults do that, the care system begins to look less like a maze and more like a path.

You can listen to the podcast here:

You can watch the podcast here:

About Louise:

Louise is the award-winning author behind the bestselling Thrown Away Children series. Her stories draw from the lived experiences of being part of a foster family. Her brand-new series, Slave Girls, continues her mission to share the real, often unheard stories of children and young people—with courage, honesty, and hope.
 
Through Spark Sisterhood, Louise is building a community where girls from care are met with friendship and essential life and employment skills, and where they are encouraged to believe in themselves and their futures. One of the charity’s most exciting projects is Care to Career, a two-week programme that offers girls jobs, apprenticeships and work experience by working with employers. The programme supports young women aged 18–25. It’s about more than just finding a job, which they do, it’s about creating space for young women to thrive.
 
At the heart of everything Louise does is a belief in the power of real-life stories. Through the marketing agency, Louise, she helps founders, charities, and mission-led companies connect more deeply with their audiences through branding, content, and campaigns that are built with empathy and purpose. Whether it’s supporting a small charity or reshaping how we talk about foster care, Louise brings clarity, heart, and strategy to every project.
 
Having grown up in care and now fostering children herself, Louise understands the care system from the inside out; she has a unique 360? understanding. She is a respected and leading voice. Her work is now focused on changing the conversation around fostering in the UK by challenging the fear-led culture, the lack of collaboration between agencies, and the reliance on legislation to drive change. Instead, she’s advocating for honest dialogue, practical solutions, and a shared commitment to putting children and carers first.

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If you really like my conversation with Louise, you may also like these other conversations:

Dr Hayley Lugassy

Ben Perks

Transcript:

Colby: 0:00

Hello, and welcome to the Secure Start podcast.

Louise: 0:05

And I began to use creativity as a way of thinking and a way of working. And sometimes you get drawn to these things because you just can’t live with the injustices that go on. And if you see it and you know it, you can’t walk past it. That man saved my life. So again, the other thing I would say is things aren’t always what you think they are. The people on paper who were meant to be really good and kind and the puppy were not. The people next door who were poor, who uh were a bit rough on the edges, I guess, were the kindest people I met. I have to absolutely believe it. If we put the children leave, genuinely, genuinely hot fellow, actually with a bit green, fellows, will all the green, and the children. I wanted to be very happy on a dream. Somebody who smiled with the simple gonna eat me. But just someone who’s a child. It’s all in the face. That’s all I wanted. It wasn’t about money, it wasn’t about material things, it was about that feeling that you were with an adult that looked at you with kindness in their eyes because it was in the heart. And children read that instantly. So I think most of the work we do could be helped if we worked on ourselves first minimum. Why aren’t they maximally? No one ever tells the truth in this world. It’s layers of eyes. The parents don’t tell the truth because they’re in a position of failure and threat from the children’s social care. The children don’t tell the truth because they’re loyalties to their parents. Uh, and they say a lot of what they think people want to hear because they’re used to it. Foster carers don’t tell the truth because they’re terrified of obligation. Social workers don’t tell the truth because they fear that they might lose the foster carer. Yet no one is telling the truth. So I thought, wouldn’t it be fun just to tell the truth?

Colby: 2:23

Hello and welcome to the Secure Start podcast. I’m Colby Pierce, and joining me for this episode is an inspirational UK-based foster carer, author, artist, and champion of post-care support for young women. Before we begin, I’d just like to acknowledge the traditional owners of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Louise Allen. Louise is the award-winning author behind the best-selling thrown away children series. Her stories draw from the lived experiences of being part of a foster family. Her brand new series, Slave Girls, continues her mission to share the real, often unheard stories of children and young people with courage, honesty, and hope. Through Spark Sisterhood, Louise is building a community where girls from care are met with friendship, an essential life and employment skills, and where they are encouraged to believe in themselves and in their futures. One of the charity’s most exciting projects is Care to Career, a two-week program that offers girls jobs, apprenticeships, and work experience by working with employers. The program supports young women aged 18 to 25. It is about more than just finding a job, which they do. It’s about creating a space for young women to thrive. At the heart of everything Louise does is a belief in the power of real life stories. Through the marketing agency Louise, she helps founders, charities, and mission-led companies connect more deeply with their audiences through branding, content, and campaigns that are built with empathy and purpose. Whether it’s supporting a small charity or reshaping how we talk about foster care, Louise brings clarity, heart, and strategy to every project. Having grown up in care and now fostering children herself, Louise understands the care system from the inside out. She has a unique 360-degree understanding. She is a respected and leading voice. Her work is now focused on changing the conversation around fostering in the UK by challenging the fear-led culture, the lack of collaboration between agencies, and the reliance on legislation to drive change. Instead, she’s advocating for honest dialogue, practical solutions, and a shared commitment to putting children and carers first. Welcome, Louise.

Louise: 5:44

Hello, Colby. Thank you so much. That was was that me you were talking about?

Colby: 5:50

Well, of course it was. And I know that that uh from our uh conversations already, that’s only part of the story, and maybe we’ll we’ll get into that um a little bit more as as we go through the podcast. And uh thankfully, it being late in the day and me tripping over my tongue, I can edit those bits out um in the in the final product. Um, but I just wanted perhaps just to kick us off, Louise. Is there anything that you would add to that um that bio?

Louise: 6:24

Um the only thing I would kind of not add but uh highlight because I think it’s important uh to explain why someone like me would become so committed to the work I do. And and I do feel like it’s sometimes it’s accidental. It wasn’t I was quite happy working in fashion and art, floating around, wafting, having a lovely time, but um it felt incredibly um trivial and sometimes uh not very important when in the back of my mind, my own experiences of the care system, because I was in care from before I was born, um it kind of didn’t halt my creative career, it kind of changed it. And I began to use creativity as a way of thinking and a way of working, and sometimes you get drawn to these things because you just can’t live with the injustices that go on, and if you see it and you know it, you can’t walk past it. You just can’t. So when I found out about my own understanding of myself, I because you you you don’t know your own past until you gather all your evidence and lay it out in front of you, and even then there are holes. Is that um, if I can briefly say from the pro, because I always find this a bit of a shocker, not to me, but people to understand my father was a man in his 30s who was on his second marriage with children. My mother was 12 years old when she met him, or he met her. My father was a serial paedophile, and I found out as I got older. Now that changes the way you think about things because when I say to people my father was a paedophile, they think that it was me that he was having sex with, it wasn’t, it was my mother. So I have a kind of I talk about child abuse a bit like I’m having a cup of tea and a piece of cake because it’s my world that I live in. So that’s the only thing I’d like to say is a kind of disclaimer to why you know I do I bother so much and I care so much.

Colby: 8:28

Yeah, you you’ve touched a bit on that and and your motivation. Um, is there anything else that you would say about where this motive motivation comes from and what continues to motivate you in the the various endeavors that you are engaged in?

Louise: 8:46

I think the motivation, I think you you’re kind of born with it. I I kind of came into the world fighting for the underdog, um, not even realizing I was also one of the underdogs. Um, and I think I saw a lot of pain. I heard a lot of stories. I had a an adoptive mother and foster mothers that always overshared. So I was kind of burdened with their uh knowledge uh about the world. And I you kind of when you’re a child and you get that level of you know, your optics are like that, and you know those stories, you have a huge sense of responsibility, and sometimes it felt too much, but I I’m I’m creative, so I would turn that into something that would work with me. But I’ve always been very aware of how other people feel, and I think that’s my motivation. I can’t, I don’t like people around me being sad or lost or hurt, it bothers me dearly.

Colby: 9:48

So, in some ways, the relief of suffering is is has been a prime motivator for you.

Louise: 9:55

Absolutely, Colby. I’m gonna have to stop one of my dogs is howling. I’m gonna go and shut the door.

Colby: 10:03

We have a shared interest in dogs. You shared a story about how dogs have been uh lifelong friends and companions for you.

Louise: 10:19

Dogs to me are are um to me, they’re the most uh beautiful creatures I can think of. I absolutely love their souls and find them so forgiving for what we do to them. And when I was uh a child, in in my first well, in every single book, I it occurred to me that I was writing as much about my dogs as I was about me. So wherever when when I was in care and when I was at places or at new foster places, or wherever I was, I would find a dog and I would sit with the dog and befriend the dog. And and and at my most saddest times in my life, I found I’m sitting next to a dog, and it was uh I I I just love them dearly. I had a dog that um my adoptive mother got rid of because she got jealous of the devotion I had to the dog, and I came home from school and she just had it put down. And that kind of of all the things she had done to me, and she’d done some pretty horrendous things, that hardened me to the point where I could not, I I knew it was just a matter of time till I left. But she did some horrendous things, but she got my dog killed because she didn’t like the fact I was up ever six o’clock every morning walking it around a university parks in Oxford, and I love my dog’s company, and I still do.

Colby: 11:49

I’ve got two, and I was actually looking at a uh dog rescue last night, just sort of trying to convince my husband that we can have another one, and of course, we’re having this conversation because we just had to have a temporary interlude while you went in um and and did something for one of your dogs, yeah. Who’s having a very uh unnatural experience at the moment?

Louise: 12:14

Yeah, she’s having a fancy pregnancy and she surrounded herself with uh the children’s shoes thinking they’re puppies.

Colby: 12:21

Oh dear, poor thing. Yeah, you yeah, so um you you mentioned your adoptive uh parent and you you you indicated that you um you had foster foster mums as well. Um so I guess from um from my perspective and probably from the perspective of our listeners, they would be really keen to hear about what you think um i i is important for foster carers to know and do in that role in consideration of your your experience of having been um cared for by them and and being a foster parent themselves uh yourself now.

Louise: 13:11

Uh yeah, and I thank you for that. That’s a really important question. And and and probably the the the work I find myself doing, uh consciously or unconsciously, is trying to to unravel that to spare the pain um of the the foster carers, the doctors, and mostly the children and the communities around them, because we don’t do this on our own. We have family and we have neighbors and we have friends that all buy into what our affections are. So my my experience of being in care before I was born um was because of my mother’s age, because she was at school. I was then a forced adoption. Um in England there was a prolific amount of us being adopted. Now I I have often wondered whether that’s connected to the late 60s, to to whether the it was a misuse or no use of the pill and the the kind of culture going on in the background of free love and sex and all the rest of it and misunderstanding. In our case, in my mother’s case, sheer exploitation by a man that was clearly a predator. Um and so you you you there’s a dishonesty, I think, that uh uh underpins uh what what we are because when you are adopted or fostered, the first thing you that happens to you is your identity is changed and you lose your identity. Now, my birth mother, even though I had spoken to her throughout my life, I only found out two years ago that she’s Italian. I had no idea why I was olive. I was told I might be Greek, and you realize that that people, the most important thing is to get the facts right, and if you don’t have the absolute correct facts about identity, about family, and don’t say them, don’t guess, leave the gaps because we can fill them in later. And with the digital world now, we can access stuff on ancestry and so on quite quickly. I think me, I was called manufactured. Um, I was adopted by um a woman on my in my paperwork, which I have in a cupboard over there, uh, should never have adopted children, but she had adopted another child child before me and was under the spotlight for um serious child abuse, but then she was allowed to adopt me two years later. I was originally fostered. Because I think um of the prejudice at the time, I think they knew who my father was. Um he was quite he was uh I met him, he was not a nice person at all. Um and I think they uh my birth plan, not my birth plan, my care plan, the first thing on it was this child must be baptized. So I think the fact I was illegitimate, I was the result of uh uh uh uh because it paedophilia, they would have then I would imagine they would have blamed a girl for her uh behaviour. Um I I would imagine that I was very olive. Well, I faded a bit now, but when I was a child I was uh very dark. Um and I think I had the the the the all the the red flags for sort of devout deep prejudice and racism. So I kind of um was I was I was sort of binned off quite early, and I think I had a sense of that, and then I was um I don’t, you know, you end up becoming when you are a foster child or an adopted child, and you know that you are living with someone else’s family, the the hardest thing is trying to understand your own identity. Then you get to a stage which I got to when I discovered punk when I was a teenager, where you just think, well, I’ll create my own identity, and my identity at that point was angry, creative, and sort of a bit wild. But when I was a child, I remember always feeling that there were conversations and whispers that I was not party to that were about me. When my um uh uh I was introduced to my birth mother because my adopted mother was trying to bin me off quite quickly because she’d had enough of us, and I was an incredibly quiet child. And I think the first thing that we need to understand when we uh work with children from trauma, or we’re giving it to them on a daily basis, is that please watch out for the quiet ones, the shy ones, the quiet ones. We go unnoticed, and so my uh other adopted brother was taken away from me. We used to cling to each other, it was just I came downstairs and he was gone. I just saw a car leaving and he was put into residential care. So I’d lost my ally. I had a uh an Irish navy, and if you don’t know what a navy is, they were they were brought over as cheap labor to build the roads and the railways, and he lived in the caravan in the orchard next door with some um evacuees from World War II, so Polish people. Um, and I used to sneak over there into the caravan for food and company, and I ended up becoming my greatest friend was an Irishman from County Court who lived in a caravan, drank Guinness, and used to protect me. If you read that back, small child in a caravan alone with an Irishman in his 60s and 70s, you would you would be alive. That man saved my life. So, again, the other thing I would say is things aren’t always what you think they are. The people on paper who were meant to be really good and kind and and look after me were not. The people next door who were poor, who uh were a bit rough round the edges, I guess, were the kindest people I met. And learned and and kept he knew what was going on, but he he he kind of created created a magical space for me where I could be a child, and he taught and he had that wonderful Irish humour. So he taught me to laugh as well. So I’m grateful. So what would I say? I’d say you know, things aren’t always what you think they are, and people definitely aren’t always who they seem, and when it comes to trying to do life story work, it’s never the truth, it will never be the truth until we decide it’s the truth and the truth that we can live with. So it’s um, and you learn so many bad things, you know, and and people are embarrassed of us. My adopted mum would introduce me if I’d done well at something, oh, this is my adopted daughter, then then literally blow on her nails and and brush her lapel like it was all her work. You know, you kind of you you you you’re you’re uh you you’re appeasing a lot of people if you’re quiet and shy. And then if you were like my adopted brother, he went through it like a bull in a china shop because he didn’t know what to do with all his emotions. Either way, you’re punished, either way it’s a struggle. But now I’m a foster carer and I have long-term placement, so that’s like you know, a bit like adoption, but much more social work intervention. I’d say that um the most important thing is the truth, and the truth will always do because we find out later. And I’ve and I’ve been, and if someone like me approaches a relative, a birth relative, or somebody from the past, it’s not like the TV shows. We don’t throw our arms around each other and go, Oh my god, you’ll just look at your nose, it’s just like mine. You don’t do that. What you do is you you get a sense that they’re looking at you thinking, What do you want? And people have met relatives who have said to me, I haven’t got any money. But it’s you you’re always seen as the other, you know. If you look, we very rarely get put in wills, and and you know, we we’re not financially taken care of. So I would ask anyone who does it to have a real think about what they why they’re doing it. Is is it to replace something they’ve lost, a child they’ve lost, or a child they’ve never had, because you’re just about to adopt or foster a unique universe that has the whole energy, and your job is to find it and to help them accept their own energy because they’re fighting, children are constantly exhausted, and I see it with my children. I think I’m quite good at what I do, but I can see it in them that they’re trying to bend and twist and to try and second guess how they can keep you happy to give them space to to do what they need to do. And I just think that we gotta do this better.

Colby: 22:33

So there’s three, I guess three main things that I I took from that, Louise. And if there’s some that I missed that you think are important to to also mention, do so. One the the remo the probably the latter one was the importance of understanding the children in your care. Understanding the depth to which they feel is you you use the word outsiders, um you you I know your books, you talk about throwing away children, you use the language of being binned. Um but that understand the depth to of lack or loss of of a feeling of belonging to everyone. And and the other thing that I think you said in there that was I thought really poignant, and um as it happens, I’m I I was writing questions for uh for upcoming podcast guests about the input the who we with whom I’m gonna I plan to be talking about other adults, you know, adults outside of the foster placement or the residential placement or the kinship placement. And um yeah, so you mentioned the the neighbour who the role of that he played in your life was so significant that you you he said you described him as having saved you. And um yeah, it puts me in mind, this is a theme that comes up quite regularly on our podcast about and and in my professional life as well, just about the vital role that um you know having at least one one good adult in your life who sees you, listens to you, and is there for you, particularly when times are tough. And um we know incidentally from um the study I’m most familiar with was a large-scale Irish study that was completed a bit more than a little bit more than 10 years ago now, but of um 12 to 25 year olds that showed that um and quite a lot, and it was quite a large sample size, but it showed that the children um or the the adults who were able to um report that they’d had someone in their life who saw them, who understood them, who was there for them. The difference for that population in terms of mental health and well-being, physical health and well-being, and and problematic behaviours is significant, yeah, whether you have that or you don’t have that. Yeah. So yeah, I don’t know if I missed any of those significant points in there, but there was getting to know the children, being aware of belonging and the and and how significant that is for young people, and and being aware of how the the the role of just being one good adult, at least one good adult. We of course we want more.

Louise: 25:42

It’s well it I I could do my own little uh uh example is that I myself and uh the adopted other adopted brother who is a bit older than me, we live next door to together next to this orchard, but he didn’t have I I’m always curious and always, you know, and and and there were cats and dogs around, you know, so yeah, it was a given for me. I was gonna get close to those animals. And he didn’t have the he didn’t make the effort, I guess, as a child to crawl through the fence and go and introduce himself. I made the effort several times a week um to crawl for the fence and to smile at people and to and I’m a natural smiler, and I I don’t know whether I became a natural smiler for people to like me so I’d be rescued, or I don’t know, we just did it differently, and I think it’s all down to personality. My adopted brother struggles in life hugely, um, whereas I don’t, and I think that connection I had with Sean, the Irishman, was he didn’t say, How are you? How are you feeling? None of that. It was far more come over here and let’s let’s don’t dig this garden, you know. Let’s let’s you know, let’s do it. He used to let me um he had a comb over, he had a bold head and a comb. He used to wear braces and vests, you know, proper old school. And he would sit there reading the local paper, drinking in his name, plat his comb over and put makeup on it. He was completely at ease with himself, but he was very aware, I found out later, what was going on, and I respect him more now than ever, knowing that he knew and he placated her and he protected me. He didn’t involve me in that discussion or in that world, he didn’t get involved, he protected me, and I appreciate that because I got to have a childhood, I got to, you know, I and I love a gardening because of him, you know. So I’m grateful, and I’m grateful for people that don’t keep saying, Are you alright? What’s going on with you right now? You don’t want you get sick of it as a child.

Colby: 28:02

I look and in my professional life, I I say to people, if you find yourself about to ask a child a question and you think you know what the answer would be, should they give it, don’t ask the question. Say the answer. Say the answer. Because children our children, every time my experience is is when we ask them questions, their experience is what you know, another dumb adult that doesn’t can’t it can’t see, can’t hear, isn’t looking, doesn’t know. But when we when we say the answer, their experience is what finally, someone who who sees me and gets me.

Louise: 28:44

It’s so important that is such a really inspiring and hopeful thing for me to hear because I live with children now who um you know I only we were doing some work the other day, they’re in residential care for three years, and we were uh we we totted up um all the people that this child has had to tell her story to over the last five years, and it was 360 people, 70 care workers, five social workers, managers. Every time she went to AE, it was at least five doctors, nurses, because they never they always go, I want to hear it for myself. It’s like, no, trust, trust the child, therapists, counsellors, teachers, whatever, uh other people. So we came up with the idea that we’re going to make a recording.

Colby: 29:37

Yeah, it’s a good idea.

Kouise: 29:41

Because she I just cannot say it one more time, and then when she refuses to engage and sits at her phone and scrolls and doesn’t engage, they say they get angry with her.

Colby: 29:51

Yeah, yeah. I’ve never insisted that I mean, I’ve been doing working therapeutically. I had a primarily assessment role for the first seven years. Years of my career, and then I gradually did more and more therapy, although I had therapy, psychotherapy clients from the beginning, but 30 years. I’ve never expected a child, I’ve never asked a child to tell their story. Um I think that that’s um re-traumatising. I think I think that children um get more out of a therapeutic encounter from warmth, from understanding, um, from feeling like they’re a person of worth, that they’re good enough, yeah, than yeah, raking over the coals of you know of what’s happened in their life.

Louise: 30:43

And I just think it’s a continuation of abuse when you because to what end are you asking? Because you haven’t read the notes. We got her file, there was just one part of a file, which is 360 pages. This is just for one year of her life, you know, with the rest are coming because she’s soon to be 18. And um, then she asked for another load. Um, and you you when you look at the paperwork that uh uh this is a bit I didn’t say is that as a foster carer and a doctor, you are only ever as good from the beginning as what you have been told and what you know about the child. So when those notes are written, and I I I sat there trying to fight the tears off when I was going through her paperwork just the other evening, because it’s careless, it’s it they don’t even get her name right, they don’t, you know, it is so and they she said, but that didn’t happen, they got that wrong, and you know, so they’re building an identity, a picture of a child that isn’t accurate, which is why I say the truth will always do. If you can’t be the truth and there’s less of it, then hallelujah! Just don’t put stuff in that you’re not sure about and you cannot uh hold to account because they uh it so we’re only ever as good as what we know, and then what what I learned as a foster carer is those referrals, the redactions are you know what is not there is conspicuously loud, and you have to second guess.

Colby: 32:24

Yeah, I think um the word that was coming to me, and I’ve just noticed that I’ve got a nice shadow on my face because the sun is uh uh reflecting off the neighbor’s roof. But um what I um the word that came to me was dignity. Like where is where’s the dignity in for the child in the notes in the the records? I you had me in mind of a young person who complains that every aspect of her life, she’s in a residential placement, but every aspect of her life is documented. Every every what time she got up, what she did for breakfast, rahdy rah. And yeah, and it’s excuse me, Louise, I’m just gonna shut it off. There we go.

Louise: 33:18

There we are. And and that is so important because I when I, you know, was in care, I felt when I ran away at 15 because I just legged it from Oxford to Portsmouth, I got on a train after a horrendous incident of abuse, and I dragged myself three miles to the train station. I got on a train and I was gone. I felt like I’d broken out of prison. And it was liberating, and I worked very hard to make sure that I could earn money not to be anywhere near a social services or a social worker, because by then my trust had gone. So the fact that I’m back in this world much later working with children’s social care, and I see some inspiring social workers, but I read those and I see a lot that I don’t really want to see again. But I see I read the notes with great with great interest. I read I’ve got my own file, and most of it is redactions, and those redactions are not to protect me, they’re to protect themselves, and you diminish more and more and more that you know you you kind of and and and in my um uh file all the way through, I’m hardly mentioned. There’s even a note about you know, a particular thing happened where my adopted mother beaten me so badly, and they went, Oh, I suppose someone better go around and check on Louise, but it’s Friday, I’ve got to go. Can you do it? It was all handwritten before my uh adoption because I was fostered first, because uh so many social workers said, Don’t do it, don’t do it. She must not, this woman must not adopt this child. There are all these handwritten notes saying, please don’t do this from the Guardian Litem from the social workers. And I was still adopted, and I think it was because when you adopt you you you’re one financial burden less for the local authority. And it’s it, and I think what it made me very aware, angry originally, that we matter so little, we matter so little, and you you you see this in decision making now, and and I I am that foster care. I because I do I have this absolute belief that if we put the children’s needs genuinely, genuinely heartfelt, matching with a bit of brain, first, we’ll all agree, and the child will get what they need, but you get all these weird other things going on, careers, politics, you know. Why are children politicized? So you a lot of the the the words around children are lazy, um rude. Uh, I mean, just some of the stuff, and and then you get foster carers, and we have to write logs every week or two weeks. I do two weeks, I do two weeks for any foster carers who are listening. If you write them every week, you’re gonna write about the minutiae. They go up, they clean their teeth, they they who cares? If you write them every three weeks, you forget. So every two weeks for me works out to be about the right, you get you get the right stuff in there, and I always write my logs to my child because it keeps me focused, it keeps me focused on that. I’m not recording their daily activity or then anything negative. What I am doing is I am on the journey with them as long as I can until they read this, and I want them to read that I said, Well, uh, it’s not the child’s name, but say, Sarah, you know, you had a really good day today, and uh, we we got through that bit, you know, with that bit, and I write it in a funny voice, and I use my voice, and I never talk about the the the the whoopsies and the disasters and the and if they abscond, I’ll say, Well, we got your back, that’s great. But I never because they will read it, we never want to be continually reminded of our failures, the failures that were put on us by other people, and I think that that how we write about children is essential. Everybody, doctors, therapists, counselors, you know, teachers, you know, we don’t need to hear the negative, we’re living that negative stuff. I remember it, and I see the children I look after. We you’re living that daily, you don’t need to be reminded, you just need to know that people know that you can you can get through this, and you’ll be great.

Colby: 37:52

Yeah, yeah. And I have a I have a saying that when you get a group of adults in a room, often the first voice that is lost is the child’s voice. And it’s it’s just remarkable how that happens and observing that happening. And I think in our pre-meet, you told me that about putting the photo of the child on the table. Yes, I did it on the table. Yeah.

Louise: 38:16

Yeah, I I and I, you know, you have to be a stage in your life where you really couldn’t give a hoot about what other people think about you. I really don’t care. I generally like I got what I want, got what I need. I don’t need your your validation. But while we were in this meeting, we were it was an online one and they were talking not about the child, they were talking about the child, but not talking about the child and about all the problems it was causing them and the logistics. I just got her photograph and I just whacked it on the screen on camera and went, This is who we’re talking about, and I’m gonna every time you don’t talk about her, I’m gonna put her face up. Yeah, and it and it, you know, and then they were like a little bit shocked, and then they kind of and I said, How can you not? She’s not even here. We’re talking about her, and she’s not here. Do you understand how that feels for her? She knows we’re here, she’s not in the room virtually or the least I can do is remind you who she is, and they and it did change the whole mood of the meeting because suddenly they lightened up. It stopped being about their commissioning and about the the egos and the wars, and I want to further my career because I’ve managed to save 500 pounds this month or whatever, and aren’t I wonderful? Because I really generally don’t care about the adults, I care about the children, and you have when you go in with that attitude at first, it’s like what Gandhi said, didn’t it? When you have when you want something big to happen, when you want to create a change, first they ignore you, then they laugh at you, then they get angry with you, then you win. And I keep that in my head because I know they go, God, it’s yeah, then they get a bit, you can feel the pursed lips and the and but that’s all about them, not me or the child. All I am doing is reminding them that this human being, this vulnerable, only vulnerable because we have bureaucratically made that child vulnerable on the fact that they were physically and emotionally vulnerable before. So the corporate parent continues the vulnerability, and then they go, and then they get you know, then you get to the conversation with 16 or 18, and you go, right, and off you go then.

Colby: 40:39

Bye. I want to get to you and talk to you a little bit about the Sparte Sisterhood in a in a in a bit, but there’s a couple of other things that uh just something that I want to cover off about what you’ve said so far. There was an e there was a um I refer I refer to this study in my in my writing and um it was published in the mid-1950s under the article titled The Nature of Love. Um and uh Harry Harlow was his name, and he and and he published his study in a very esteemed psychology journal. I think it was in the American Psychologist in 1955, and it was and this is the you may have heard of it, but this is the experiments where they separated infant rhesus monkeys from their mothers um shortly after birth. And what they were they were testing is you know how how important is it to the infant um that they get fed? Um they had mother surrogate, so they have would have a mother surrogate that uh would feed them, but was wrapped in wire, was not warm, was not cuddly, they couldn’t cut it cuddle into it, and it could feed them. But then they they also had a mother surrogate who was wrapped in terry towel and had a a like load behind it, so and it was roughly shaped so that the infant could cling onto it, and it was it was warm, it was soft, and um and and I won’t, I’ll spare you some of the details, but the the long and the short of of it all is how much because they were looking at what are the primary needs of a child, and the primary needs turned out to be as concluded from those studies, were warmth contact to comfort. Whether they feed you or you know, and and I was reflecting on your experience growing, you know, you you I’m sure you were well you may not have been well fed, but but your adoptive.

Louise: 42:44

Well there was a case I had to eat.

Colby: 42:47

Yeah. But um but the kid, yeah, it was that was game changing really for um uh for for thought thinking at that time, that in fact it’s not the fact that the parent feeds and uh the child that is is a primary uh driver for the child orienting to the parent. It’s that they it is that they provide warmth and comfort. And in actual fact, when they frighten these baby monkeys and they had a choice of either going to the mother surrogate that fed them but was just made of wire, or the one that was soft and warm but didn’t feed them, the babies would always go to the soft and warm um uh mother surrogate. So Jessica, you know, I I think about that in terms of the warmth that you undoubtedly experienced with Sean from Sean and um yeah, and and you know, like it’s not it’s not that sophisticated in a way, you know, the the raising and the care of children, it is that um we do provide them with love and comfort and warmth. Yeah, yeah.

Louise: 43:58

And it’s so interesting because every child I’ve looked after, which is over 30 now, um, and and some stay for years and years, is that when they go somewhere else or when they report about back on their residentials or their previous foster carers or whatever. If I can couple that with when when I began fostering and my memories of my own childhood, because I didn’t want to, it was my husband’s idea. I was the most reluctant area you’d find. But you know, I I I absolutely do I love it? I don’t know. You just do it and you don’t think about do I love it or not, because it’s not that kind of uh work. But I wanted to be for my own children, I have two birth children, my stepdaughters when they were young, and all the students because I used to teach in a university. I wanted to be consciously or subconsciously, the the the the very adult that I dreamed I’d had. And what that was was somebody who smiled when they saw me. That simple. Not looked like they were gonna eat me or beat me, but just someone who with warmth, because a child will tell you it’s all in the face, it’s in a split second, and when my children go somewhere, my foster children go somewhere and they refuse to go back, and then the social workers, we’ve spent this money on that, and you have to go, and they’ll say they didn’t make me feel welcome. So it’s all with the initial greet, and every time that you know, and I made sure I worked really hard, and this is why foster care gets mixed up with domestic women’s work, is that even though you know I’m not the greatest and finest baker in the world, but I would half-kill myself to do all my work to make sure that when the children came back from school, the kitchen smelt of of biscuits, and uh the biscuits were warm, and I was there smiling, and just for 10 minutes I’d go, you had a good day, and if they didn’t want to talk, we didn’t, but it was I was always smiling, not like a lunatic, but with utter warmth because I knew that’s what I never that’s all I wanted. It wasn’t about money, it wasn’t about material things, it was about that feeling that you were with an adult that looked at you with kindness in their eyes because it was in their heart, and children read that instantly, you know. And I meet a lot of professionals, and I wouldn’t I wouldn’t want to be left alone with them.

Colby: 46:43

I mean a lot of people in the sector, yeah. The same. I wouldn’t have wouldn’t want my children to to spend time with them.

Louise: 46:51

No, no, so you know, we we don’t, you know, the efficacy that the sense, you know, we don’t pay enough attention as adults to adults, we don’t tell them, you know, when we employ people or when we train people, we don’t say, can you work on your body language, please? Can you work on what your voice sounds like? Can you stop sounding so depressed? Can you can you not make them feel so uncomfortable? Because you will hold a child’s attention, it’s like teachers as well, you know. If you I I have a child with me now that just won’t go to school. Luckily enough, I work from home mostly, so that’s that’s okay. And I never say you’ve got to go to school, because why would you want to go somewhere every day where people treat you badly when you’ve come from a childhood where you were treated badly, and and people don’t understand if they stood there at the door and greeted the young people and said, Hi, so lovely to see you, hi five or whatever. Come on in, it doesn’t matter if you’re two minutes late, rather than you’ve got detention, you’re late, you’re late. Who wants that? So the whole kind of abuse of power, you know. I see it again and again in these stern faces, and children are not stupid by any means. So I think most of the work we do could be helped if we worked on ourselves first.

Colby: 48:32

I I agree, I think that’s a that’s a really fantastic point, and there is a lot of thinking about how we manage the relationship that we bring to the table, how how we manage ourselves when um when we interact with the children. Um look, Louise, there’s lots more that I could talk to you about. But I also I want to cover a couple of other of other things in the time that we have available. I do wonder though, uh, you do you you seem to stick your neck out a little bit on behalf of the children. Who who’s got your back?

Louise: 49:10

Um I’ve got my back. I’ve earned the coverage of my back through through putting my neck out, sticking my neck on, and finding other people that also stick their neck out. And through the years, we have independently and collectively challenged this the the system, the the the the the behaviors, the policies, because unless you you you do create a little bit of disruption and and agitate, nothing will change. And and um I have my back very beautifully covered by uh a number of people. One of them is Sarah Anderson, who uh, for anyone in fostering in the UK or anywhere actually, because I think her her work is pretty global from foster uh foster wiki, which is basically everything you need to know about fostering from law to to minimum standards. Minimum. Why aren’t they maximum standards? Um to quality standards, yeah, quality standards. Why minimum? Why the bare minimum?

Colby: 50:15

Um I’m sure that’s not what min not what Winnicott meant when he talked about good enough parenting.

Louise: 50:21

No, no, exactly. Well, there’s a conversation, isn’t it? You know, oh my goodness. Um, I think I also have my own back because one thing you learn through the care system is resilience, and I’ve learned to to know what to worry about and what not to worry about, and I’m at a stage in life where I’m still standing and I’m still here and I’m still laughing. So I think with age and experience, I I’m more discerning about what I offer my emotional time to. So yeah, a number of things.

Colby: 50:58

Yeah. Um moving on, I just wanted uh you this the books that you’ve written, um I I think people will be very interested to hear more about uh what inspired you to write them and perhaps even a little bit about what what they cover.

Louise: 51:18

Yeah, the thrown away I wrote my own book for thrown away child. That wasn’t my title when you write these books, it was for Simon Schuster. So you write them and then you kind of, you know, things PR and marketing get put in, and they want a nitty-nitty title. And then after I wrote my first book, I was like, I liked writing, but I I wasn’t a writer, and then I had a big gap, and I was thinking, what do I do with my life now? I’ve written a book. So then I started to write about what I know and what I know as a fostering family. Um, and when you are, you know, no one sees your family. It’s a really weird work because you’re kind of divided up and you we hardly see each other as foster carers. Uh, and when we do gather up, we’re always surrounded by social workers who are very keen to keep us on track and not talk about them. So we we we kind of have these fake conversations. But I I wanted to write the books because mainly for my fellow foster carers, because we live in this mad world and we are treated like babysitters, and foster care is intense work. You you have to enjoy learning, you have to be prepared to spend a lot of your time gathering information to tailor it to every child in your home, because there’s no generalization possible for what we do, and I think um I wrote it because we we are treated badly. Uh I think because that some the the the governments all level see what we do as tradition as gendered work, as women’s work, uh, therefore in a lot of people’s minds, including some uh females in in management and so on, we are lesser, we have a lower value. And what amazes me about being a foster carer is that even though I’d worked as an academic, I have lived experience, and I’m reasonably sharp. Um, I’d set up businesses, I’ve already looked after my children, my stepchildren, they’re all alive, you know, it’s all good. I did all that. When you become a foster carer, you doesn’t matter what you bring with you, all your life experience, we’re all treated like we’re just it’s like a processing. You you just get treated like you now, you’ve got to wear a beige cardigan and you don’t have a voice, and now you’re just seen as a domestic person. It’s really weird. And I think when I was uh teaching, I was in a trade union rep because I wanted to know why there was so much bullying going on in my university with academia, full stop, and so I brought with it this kind of uh awareness of uh you know rights, um human rights, workplace rights, you know, whatever. I I brought all that with me, and so that made me really unpopular straight away because I started going, well, what are we then? We’re foster carers, so we you know, we don’t have a contract, we have an agreement, we don’t we don’t get sick pay or pensions, but we’re meant to work like robots 24-7, not not complain. If we do say we’re tired, then you tell us we’ve got compassion fatigue and we’re useless. So you you I really was startled actually when I became a foster carer, I was a bit freaked out, and then I started looking at all my other foster carers, and we come from the most diverse backgrounds, you’ll never meet a more broad demographic than foster carers, but we’re all glued together. Some foster carers naively think that if they you know, if they uh try and impress and befriend the management, they’d be like the favourite child, and we we sit there going, Oh, they’re gonna throw you under the bus, and they do. Um, so I wrote it for foster carers, I wrote it for education because we don’t get very good training. You have a little bit of skills to foster at the start, and then you’re chucked in looking after these little universes with all their issues and all their problems, and all that you don’t know what you’re dealing with because no one ever really tells you what’s going on, and you have to wait for the bureaucracy and all the rest of it. So I wrote it to to share the the more extreme experiences, but the fun as well, you know. And and in my first book, I wasn’t allowed to be funny because it was misery memoir. And I thought that’s not me. I do like a laugh, thank you, Sean. My lovely Irishman, and taught me to laugh. And most things are funny if you look for it. So I started writing the books about our our life. So my husband, my sons, the dogs always in there, um, and the children that come into our lives, into our home, and and all that goes with it, that their families, you know, how they ended up in care, because they don’t just appear from from space and land in care. There’s a whole backstory, there’s intergenerational trauma, there’s poverty, there’s uh all sorts of issues that bring children into care, and and and then the external world that doesn’t know about the care system thinks they’re naughty children. So you kind I uh I wrote it, I never thought I’d get published. I’m on my 20th now. Um, and it’s uh they they go down, but they they’re uh I I I I seem to a lot of Australian people seem to read my books. Thank you very much. But it’s a bit of a it’s just a real story to la isn’t it? It’s love. I I I tell about all the naughty stuff, you know, like when the social workers are coming, we hide all the wine. Oh dear, yeah, and all that stuff because we’re real people, and like sometimes on a Friday after a big week with the children, a bottle of wine will do nicely, thank you very much. But you can’t, you know, you see you live this old, you know, no one ever tells the truth in this world, it’s layers of lies. The parents don’t tell the truth because they’re they’re in the position of failure and threat from children’s social care. The children don’t tell the truth because they’re loyalties to their parents, uh, and they say a lot of what they think people want to hear because they’re used to it. Foster carers don’t tell the truth because they’re terrified of allegation, the social workers don’t tell the truth because they fear that they might lose the foster carer. Yeah, no one is telling the truth. So I thought, wouldn’t it be fun just to tell the truth?

Colby: 57:57

It’s uh it it sounds inspirational.

Louise: 58:01

Um, and a lot of reggae going on as well, because I I’m always listening to reggae in my studio, so that’s quite funny as well.

Colby: 58:09

Yeah, and you’re an artist as well. Yeah, you’re an artist, and uh you obviously paint regularly. I see I see uh some of your offerings on LinkedIn. Yeah, sponsor me LinkedIn. Uh but yes, there is that, and you know, you you mentioned dogs, the dogs again there, and what I the other thing I really wanted to say when I was telling that ghastly story earlier about Harley, Harla, Harlow and his monkeys. So it’s it’s just about how their preference for warmth and contact comfort rather than food or um you know whoever feeds them, and that’s something that dogs are very good at. They’re very good at, and uh, we don’t have a dog at the moment. My dog died a couple of years ago, my most recent dog. Yeah, and you you feel that lack.

Louise: 59:00

Um, it’s horrible. It’s you know, you start throwing bits of food on the floor, don’t you? And you think, well, why am I doing that? Because there’s no dog not that we should feed dogs at the table, but the um the dogs uh are essential for the work that I do at home. Without the dogs, I could not be uh anywhere near, and I don’t think they get praised enough. You know, they know when to go and sit on a lap and they don’t say anything. They got your back. I’ve got your back.

Colby: 59:31

Yeah.

Louise: 59:32

And I had a child who was a prolific, prolific self-harmer, and I used to leave one of my dogs in their room. Because you have to sleep, you know, sleep is the most valuable thing a foster care can have. And the dog used to come in and wake me up when when they were cutting. When it got too bad, when they were getting close to an archery or something. And I used to to go in and my dog would would all they would cry. If a child cries, the dog will let me know and come and get me. And I find the um it sometimes they make me just cry because they’re just so beautiful, the dogs, and they um they reach children in ways that you know I’ve got one at the moment, I’ve got a small dog who’s a Jack Russell Chihuahua, and this particular child carries. I was gonna get them a kind of uh papoose because they carry the dog around, and the dog the the the front legs on their shoulders and they just stare at each other all the time. I think and that it the dog is giving the love but taking away the pain, and you can see this beautiful cycle. So I could not do the work without dogs. No, I want more dogs.

Colby: 1:00:52

I wondered if I’d like dogs again, but um, yeah, at the moment my children are working on that.

Louise: 1:01:00

One of them has yeah, they’re campaign campaigning.

Colby: 1:01:03

Yeah, well, one of them’s got his own dog, so yeah, and we’re we’re grandparents to the dogysitting rights. Um you tell tell us a little bit about Spark Sisterhood. Because I think um I think you you and I are both completely on the same page as uh you know Aberdeen um people in this sector about just just the the awful circumstances that can befall young people post-care.

Louise: 1:01:37

Yeah, it’s the cliff edge, isn’t it? It really is. Um the last thing I needed to do three years ago was set up a charity. But I’d been into a residential home the year before uh as a guest to do some art and do some uh work with the as uh as someone from the care system. And I, you know, I was talking to a group of girls and they’re all about 15, and I’d say, what and I was quite naive, you know, even though I think I I I get it covered, and then I realize I still don’t know how this system works. And I’d be saying, What are you gonna do? Are you going to college? Are you going to this? Are you going to that? They get a little shrug, you know, that teenage shrug. And I go, Oh, okay. And then, you know, life goes on and whatever. And then one by one, after a few months, they were contacting me on social media. And it’d be, hello Louise, how are you? And I go, hi, darling. But my mum bit would go, What’s going on for you? Where are you? And then I found out that there was about eight girls that had been not bonded, but bonded by circumstance and environment, uh, in residential for a few years, who were now all completely separated. And they were living in uh independent living accommodation, which varied from a tent to luxurious, to being in an unregulated home, looked felt very much like it was run by county lines. And if if you haven’t got county lines in Australia, what it is, it’s criminal, criminal gangs trafficking girls and boys using mainly uh uh children to move drugs and it’s slave labor, which is what my books are about. Um, and it’s all it worked through phone lines, so it’s not train lines as my hairdresser thought, it’s uh phone lines, and it’s a sheer exploitation of children and and our uh we haven’t got the the government and the police services do not have the support uh the resources, thank you, previous governments, to to deal with it, so it’s sheer blatant exploitation, and so I was listening to them, and then you know, you do that thing like oh god’s sake. So I remembered that they all liked red velvet cake because I used to take it in, so I got all their postcodes, I put them in my sat nav, and I went to the shop and I got a carrier bag of food and feminine supplies. I just assumed they need them, and on top of each bag I put a uh a red velvet cake, and I drove round to see them all, and it was one of the most heartbreaking things I’ve done because you know, for whatever you say about children in care, they have they have dignity when they need it, and that dignity presents itself as politeness, and that politeness is um a kind of it scares me because it means that they have no, they don’t feel that they have any agency or autonomy, they just silent. And these girls I went to see uh put on uh an insane amount of weight. That was the first thing I noticed, but obviously never said, and I then I’d get to the bottom, they’re too scared to leave their accommodation, they didn’t know how to get on buses because they had been driven everywhere in residential. They were heartbroken because in care, it doesn’t matter how many carers they had, they were told that they were loved, and then when they left, that love disappeared. So now they’d recognize that that love to be paid love for them to say it and totally hollow, and it left them re-traumatized because they’d left they had the rejection of their own families and leaving and having to go into care, and then they so big things that no one thinks about the none of them had really been kept in contact with, they were in isolation, they’d been split up, and this is interesting. Each local authority gave them a different allowance, so some are on £50 a week, which would you know, buy maybe a lunch out for two, and some are on £70 a week. So there’s complete inconsistency. Whilst they were in care, in residential care, they were having their hair done, their nails done, they had clothes allowances, they were going on holidays, you know, everything was blissfully lovely, and then it all stopped. So they didn’t know what to do, but they had developed vape and smoking habits, which were funded by the local uh by the residential home just to keep them quiet, but no one actually so they had developed addictions, so their money went on fags, cigarettes, and vapes before they got fed. And the food they bought was so cheap and nasty that that that’s why they’d put on the weight and they weren’t getting any exercise because they were terrified to go anywhere, they were terrified of the people in the next room. So it was awful. So then I started the charity because I felt that they weren’t going into education. I’d say, why you why are you not going to college? And then when you look at a college timetable, it’s erratic. It’s like, you know, you go in 10 on a Monday, nine on a Tuesday, two on a Wednesday. What they were craving was consistency, what they were craving was routine, what they were craving was validation that they’re okay, not a reminder that they were different. So they couldn’t make friends at college because they had no, they weren’t going to bring them back to their weird accommodation, they didn’t have the money to join in and go to the cinema and go bowling and go out to the pub and do all the normal stuff. They just didn’t know how to do that, and they were probably also being exploited because they, you know, they are so vulnerable because the exploiters of gangs and so on see them and then know they need money and friendship, and they offer another version of family, which is totally corrupt and dangerous. So I set the charity up because of them, and I set it up, and uh first of all, it was a mentorship, and then I and I backed away from that completely because the women that are in business that were quite powerful and I thought could help them were terrifying, and and they would have no relationship. And I knew that they would the girls would turn up because they thought they were awful, and you know, it’s all about those skills that we talked about earlier about welcoming, about non-judgment, and about you know, it’s an art, and not many people have it. So I set up a charity, and I’ve been doing um uh proof of concepts and pilots for nearly uh 18 months now, where we test projects to get the girls’ uh life skills, like teaching them first aid. Uh, we get image consultants in top chefs teaching them about cheap, wonderful food, how to cook. Um, we get uh I’ve got martial arts experts coming in to help them protect themselves both physically, verbally, emotionally. Um, and then we link them up with industry. I’m my main uh drive is to get as many girls into construction, engineering, and tech. That’s where the money is. Because the option, the career options of girls from care are hairdressing, manicurists, care workers for the elderly, or care workers for infants. Now I’m a bit cautious about the care work because they’re still so close to their own trauma, and the others will never get them out of poverty, none of those careers will get them out of the cycle of poverty, and some of them are third generation poverty of unemployment, so it’s working, and I set up a CIC as well to for boys. We have here NEETS, which is not in education, employment, or training, and we’ve got over a million, and it’s not acceptable, it’s not acceptable, and we have uh post-Brexit, we have a lot of really good businesses desperate for workers in the hotel and catering industries in agriculture, and so I’m kind of matching them up, but I have to get the girls and now the boys as well through another project ready to work because you can’t expect employers to lean and bend all the way to meet them and then go into the workplace and disrupt or not know what to do. So we’re teaching them about employment law, we’re teaching them about efficacy, we’re teaching literally how to shake a hand, how to stand straight. We’re doing all the stuff that should have been done if you have a parent that is paying attention. So that’s a charity, it’s growing and growing. I’m just having a round table in London, hopefully with some big, big names, to see how we can do motivational work with them and attract more funding. But yeah, it was an accident like everything I do, Colby. I I don’t mean to, I just end up doing it.

Colby: 1:11:01

I fall into it, yeah.

Louise: 1:11:02

I fall into it.

Colby: 1:11:04

That’s actually been quite a common theme on this podcast. Um generally speaking, the best the best way it’s been put was the the wonderful Peter Wilson, you know, 85 or 86-year-old um uh child and adolescent psychotherapist saying life is a a sequence of serendipities, yeah.

Louise: 1:11:26

Where you just fall into the right, you’re in the right place at the right time to do and uh because it’s so good to hear that because I don’t I always say I don’t have a career, I’ve just been careering around.

Colby: 1:11:40

I don’t know how you get time to do it all, Louise. Where does the time come from? You want a different time scale to the rest of us?

Louise: 1:11:48

I think I’ve to be honest with you, I’ve been working paid work since I was nine, ten. I’ve always had side hustles, I’ve always been pretty focused because I I wanted to get out of poverty, I wanted to get out of care, I wanted to be financially independent because I remember Jermaine Greer, I remember listening on Woman’s hour at the age of like 13. I just caught it saying, Women, to have independence, you must have your own money and that, you know. So it’s like property, what was it, property uh jewelry and something else. I remember thinking I’ve got to get all that because I don’t want to be owned by anyone, I don’t want to ask permission to buy shoes. So I was very determined, and and you can’t make any of this happen from sitting around.

Colby: 1:12:35

Fair enough.

Louise: 1:12:36

No, I knew it was gonna be hard work. Now, if I don’t do anything, I just sleep.

Colby: 1:12:42

Well, maybe that’s the only time you’re not doing something is when you are asleep. Yeah, yeah. Well, look, it’s been wonderful to have you on. It’s been a I think hopefully a really inspiring chat um for and and just a a reminder um to people to remember the humanity of our least fortunate um yeah, uh our least fortunate members of the community. You you and Sarah Anderson have a podcast. Um I I just thought I’d mention that. Um you can you can just as a plug, you can uh say the name of it.

Louise: 1:13:26

Thank you so much. Yes, Sarah Anderson and I are probably the the the most uh uh seasoned campaigners for for foster children and foster carers. You know, we got your backs, and we’ve just launched a podcast called Foster Care Uncovered, the truth from the front line. And we’re getting, you know, some prolific people on there, social work, academics, child uh child psychologists, everything you need about fostering, because without foster carers, there is no fostering, and we want to recruit and look after them.

Colby: 1:14:06

Wonderful. Well, thanks again, Louise, and uh I hope to that we can have another conversation another time, keep in touch.

Louise: 1:14:16

Yeah, and maybe by then you’d have got a dog.

Colby: 1:14:21

Well, uh maybe maybe one of my sons has got um, yeah. Well, maybe maybe we’ve got three dogs, but they they live with my son, so probably more likely to be a company if you think the body is.

Louise: 1:14:41

Thank you so much to have me on Colby, it’s been a delight. Thank you.

Relearning Trust Through Relationships – A Podcast Interview with John Turberville

Join John Turberville as we unpack residential childcare reform, trauma-informed leadership, the role of culture, and what truly supports children to heal and flourish in out-of-home care. Insightful, honest, and deeply relevant for carers, educators and leaders.

Relearning Trust Through Relationships

Residential care is often framed as the last stop, the place you turn to when everything else has failed. This conversation challenges that reflex. John Turberville, CEO of the Mulberry Bush, lays out a humane, evidence-informed case for residential care as a placement of choice for children whose lives have been marked by trauma, rupture and repeated breakdowns. He traces his path from business into therapeutic childcare and explains how mentors, reflective practice and a clear psychodynamic approach shaped a charity that now stretches from its residential school to outreach, consulting and training. The anchor is simple but demanding: relationships first, because repair happens in safe, predictable, attuned relationships that children can actually feel.

A powerful thread is the role of family. Rather than treating the child in isolation, Mulberry Bush commits to working with birth, adoptive and foster families through therapy, peer groups and even residential family weekends. The aim is honest: build capacity, reduce shame, and create real pathways for step-down into stable home life when safe and possible. John describes the reality of term-time and 52?week care, the complexities of holidays, and the constant balance between modelling good care and avoiding competition with families. Alumni stories cut through rhetoric; adults return decades later saying the warmth, structure and belonging they felt taught them the “boundaries of life” and helped them become parents who can love well.

Why group care? Because the difficulties show up in groups—families, classrooms, communities—and that is where the work belongs. For some children, especially those who find family placements overwhelming or triggering, small, therapeutic residential homes provide the containment and relational density needed to rebuild trust. The episode unpacks how solo placements can stabilise acute crises, yet reintegration into group living matters for social learning. We hear of a seven-year-old with over 50 foster breakdowns; expecting another family try would likely entrench shame. In such cases, high-quality residential care across childhood is not failure—it’s a fit.

The conversation also faces the policy and practice headwinds. Staff need emotional resilience, reflective spaces, strong training, and permission to innovate. One-size-fits-all programmes do not work for children who do not fit the mould. Yet regulation can provoke fear that stifles creativity, pushing staff toward screens and paperwork instead of children. John advocates a healthier balance: clear standards for safety, coupled with trust in skilled teams to adapt, experiment and respond to complex need. If we get it right for the most vulnerable, we get it right for everyone.

Finally, the theme that ties it all together is belonging. Whether through a 38?week or 52?week home, a peer group, or a family network, Mulberry Bush builds a felt sense of safety and community. Alumni say the site looks different now, but it feels the same: people who listen deeply, boundaries held with care, and a culture of reflective practice. That aura—accessible, understanding, responsive, attuned—helps children relearn the world as somewhere they can trust, and themselves as people who matter. For systems chasing placement stability and better outcomes, the lesson is clear: invest in relationships, embed family work, back your staff, and make space for creativity to breathe.

You can listen to the full episode here:

You can watch here:

About John:

John is the Chief Executive Officer of The Mulberry Bush, a national charity dedicated to transforming the lives of people affected by trauma in their childhood. He leads the development & delivery of an integrated range of specialist therapeutic and educational services, with a focus on expanding the charity’s range and reach and ensuring the highest standards across all services — guided by its three core values: Collaborative Working, a Psychodynamic Approach, and a Reflective Culture.

John joined The Mulberry Bush in 1994 after a successful career in business in central London, bringing over three decades of experience in therapeutic practice, with an MA in Therapeutic Childcare and a certificate in Family Therapy. Formerly the School Director and Chief Operating Officer, he became CEO to further develop the charity’s ability to link teaching, research, and practice, aiming to deliver the highest quality services and excellent outcomes.

John is Chair of the Community of Communities Advisory Group at the Royal College of Psychiatrists, supporting quality assurance and accreditation for Therapeutic Communities & Therapeutic Child Care settings in the UK and internationally, and is a Therapeutic Communities (TC) specialist, auditing TC prisons.

John is also Trustee of the National Association of Special Schools (NASS) and Governor of a village primary school, reflecting his commitment to both specialist & mainstream leadership.

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Transcript:

Colby: 0:00

Hello and welcome to the Secure Star podcast.

John: 0:05

And I’ve been sort of powerfully reminded by various children that no matter the level of difficulty when they were living at home, and sometimes it’s absolutely right that they don’t live at home, but no matter the level of difficulty, there’s still family and there’s still that very important bond that is there. But there is something about modelling the sorts of relationships that can be achieved and those experiences that can be had so that even if it’s not possible to have those at home, the children can develop a sense of what might be possible. That you have to have children on the experience that he had with the staff team at the moment. And from my family therapy experience, I also think there’s something about the intensity of the sort of family dynamic, which can be very challenging. And so expecting all to be able to sort of work through in the intensity of that sort of familial dynamic family relationship, I think is short-sighted really. I do think the children who get close to large tend to be those who are surrounded by the highest levels of anxiety and levels of anxiety at risk. And what we know of these children is that sort of they don’t fit the ball, if you like. A one-size-fits-all program doesn’t work. We need creativity, we need innovation, we need to trust our staff, we need to ensure that they’re trained and properly supported, and then we need to really trust and encourage this to creativity and innovation. We’ve had lots of girls with a lot of many placement breakdowns. So when I was a health manager, we had a girl placed up in two to seven. And actually had over 50 foster placement breakdowns before the aged to seven. And fundamentally, I think it was unrealistic to expect to give something that looked like that another girl. She firmly believed it was her fault, it didn’t, it was unlovable, nobody could really look after her. So I think for her it probably made absolute sense that she continued in residential care. Whereas for other children, you know, the opportunity to support them, to develop an understanding of what’s going on within the family, to work with the family and reintegrate them, I think is also really important, a great opportunity there. Residential care as a placement of choice, I think is really important. Fundamentally, the things that the children today are generally to do with the importance of relationships and the sort of love and care that they experience.

Colby: 3:50

Before we begin the podcast, I’d just like to acknowledge the traditional custodians of the land that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is John Turberville. John is the Chief Executive Officer of the Mulberry Bush, a national charity dedicated to transforming the lives of people affected by trauma in their childhood. He leads the development and delivery of an integrated range of specialist therapeutic and educational services with a focus on expanding the charity’s range and reach and ensuring the highest standards across all services, guided by its three core values a collaborative working, a psychodynamic approach, and a reflective culture. John joined the Moby Bush in 1994 after a successful career in business in central London, bringing over three decades of experience in therapeutic practice with an MA in therapeutic childcare and a certificate in family therapy. Formerly the school director and chief operating officer, he became the CEO to further develop the charity’s ability to link teaching, research, and practice, aiming to deliver the highest quality services and excellent outcomes. John is chair of the Community of Communities Advisory Group at the Royal College of Psychiatrists, supporting quality assurance and accreditation for therapeutic communities and therapeutic childcare settings in the UK and internationally. And is a therapeutic community specialist auditing therapeutic communities prisons. John is also trustee of the National Association of Special Schools and Governor of a Village Primary School, reflecting his commitment to both specialist and mainstream leadership. Welcome, John.

John: 6:24

Thank you. Lovely introduction.

Colby: 6:28

Yeah, well, um, and as I uh generally admit at this point in time, it’ll come it’ll come through lovely and smoothly with the wonders of me being able to go back and edit my little uh uh uh missteps as I was as I was going through the through your bio.

John: 6:47

Yeah, no problem at all. No problem at all.

Colby: 6:50

Now it’s a significant um it’s a significant work history you have, and you’re you’re leading up a um you know a very well-known and dare I say, even somewhat famous organization uh there in the Mulberry Bush. I’m wondering if we might begin by um further to that bio, if you’re just telling us a little bit about your journey to to becoming the CEO of such a highly esteemed organization.

John: 7:25

Yeah, yeah, sure. Thank you. Thanks thanks for reminding me of of of the sort of esteem in which it’s held. I suppose whenever people say that, I always makes me feel slightly sort of intimidated, and I often think of the word of my sort of current role of being sort of stewarding it for a period of time or um, I don’t know, custodian or something like that. But um, yeah, in terms of my journey to CEO, I mean it’s I mean, some of it’s sort of covered in the bio, I suppose, but it’s sort of interesting for me. I think my interest in this sort of field of work really started. Um, it was actually triggered by a documentary I saw once on TV in my teens, which was to do with working with um teenage young offenders and doing sort of outdoor education in in the great outdoors, which was a great passion of mine in my sort of teenage years. Um, and I think from quite an early age, I was quite a sort of fragile child, if you like, and and my parents sort of discouraged me from going straight into this sort of work. They didn’t really think probably that I would be resilient enough, which which I often reflect on. Um, and I ended up going into charter surveying actually in in the West End in London, and I worked for a big sort of professional firm for for five or six years. But in that time, I I worked with a charity in the east end of London called the Stepney Children’s Fund, with who who looked after and worked with similar children who are those placed at the Mulberry Bush, really. And there was a guy who led it called Bob Lavallian, who was just one of these most incredible, sort of inspirational leaders, um, really led from the heart. And um so I was involved in running um camps and weekends um for mostly boys but some girls from East End schools from really, really quite challenging, uh deprived backgrounds. And again, that sort of spiked my passion to do more in this sort of field. And then um I was actually made redundant up in London and ended up thinking, okay, this is a time to make a change in my career, to do really where you know, to follow my passion, I suppose, and my my interest. And I I looked around the country, I visited various sort of schools and settings, and actually ended up at the Mulberry Bush just to come and have a look. I was linked up with Richard Rollinson at the time, who’s who was at that time the the principal of the school. Um, and when I visited, I suppose something just clicked for me. It just felt it felt right. There was something about the place and the sense of community that I intuitively sort of understood. Um, and so I started there as a volunteer uh and then really sort of worked my way through the care side of the organisation. Um, so I became a therapeutic childcare practitioner, then I ran one of the houses for a period of time, probably I don’t know, about six six or seven years. One of the things looking back often, I’m terrible with the dates, so um I often forget the dates, but sort of six or seven years. Um and in that time, that was when I did the MA and Therapeutic Childcare at Reading, which was an amazing course run by um Adrian Ward and Lynn McMahon, and had a reflective group, and it was just inspiring, really. Um so yeah, really enjoyed that course, learnt a huge amount, and realized that sort of my intuitive approach to the work, you know, there were there was a sort of theoretical underpinning and background that it was important to learn. Um after that, I yeah, I I sort of carried on progressing through my role. So I became the head of residential therapy, which was a role at the time, um, down at the school, and was actually I was the first head of residential therapy who wasn’t residential on the site. So prior to me, it was a residential post, and that it felt like we were sort of moving with the times um to move move beyond that, and then became the school director for about 10 years, a post which I really enjoyed. But at that time, the we were really sort of challenged to grow the work of the charity. So at that time it it was the school, and the school working with the children and the families of the children placed at the school, and so the challenge really was to grow the work of the charity, and we developed some other services, um, which I’ll go on maybe to talk about. But um in doing so, we sort of reorganized the leadership structure and set up this post of sort of COO and COO, sorry, chief operating officer and a chief executive officer. And so I became the COO at that time. Um and we really started to develop our sort of range of outreach services, um, working particularly with schools initially and then with social care organizations. And then about three years ago, John Diamond retired, who was the current CEO, and I applied for that that role. Um, and that seemed to make sense in terms of sort of my personal progression through the charity, through the organization. And I still felt and still feel hugely ambitious for the charity. Um, and so the last three years as CEO have really been about sort of developing that role in the work um of the charity more broadly.

Colby: 12:50

You mentioned a couple of people in that, and thank you. Thank you for the the breadth of that that um um that response. You mentioned Richard Rollinson, who I’ve already had uh on the the podcast. Uh was back in the teens, uh might have been about podcast 14, I think, off top of my head. And Adrian Ward, who’s also been ref I haven’t had him on the podcast, but he’s been referenced um by by other people as um having run or delivered a a very um highly thought of um training in therapeutic um therapeutic childcare. Um Richard Rollinson’s a great one for stories. Uh I wonder whether I might spring uh spring on you a uh whether you whether you have a a good little Richard Rollinson story, uh or at least um the impact that he has had on you, your development um uh as a professional and also as a professional within the Mulberry Bush organization.

John: 14:05

Yeah. So my right smile is I’ve got sort of quite a few amusing stories. Maybe I’ll tell you one of those as well.

Colby: 14:11

But in Sunny De Thomas, remember.

John: 14:16

Thank you for reminding me of that. Yeah. Um I I I think I mean Richard was really has been key to my my own sort of progress and development, and that partly was because when I started at the Mulberry Bush, actually it it it was undergoing quite um a radical change, moving from dormitories upstairs and classrooms downstairs, so really everybody living on top of one another, so to speak, um, and building residential houses, and so moving uh as it was termed at the time, move to small group living. Um and because of that sort of program and my experience in surveying up in London, um, and and I suppose I’d like to think maybe something uh about my approach to the work. Richard was really encouraging of me and got me involved quite early on at quite a high level in the organization. I often look back and think that must have felt quite complicated to some, but it really was, it sort of did inspire me. And it I often think of it when I think about newer people coming in and the sort of strengths, knowledge, and the qualities that they bring, and trying to encourage those and sort of capitalise on those. So Rich was absolutely key to me feeling really authorized to have a voice and have a say in the charity, so that felt really, really important. And I think over that period of time there was something about the way that Richard managed that period of change, which was um sort of determined, focused, clear, um, but in some ways gentle as well. And I think that um that feels important at the Mulberry Bush. That I suppose I always have in mind when we’re managing periods of change that you know there are a group of um very sort of vulnerable children placed in that setting, and so we need to manage everything quite really quite carefully. Um, so I think over time, um, what Richard has really the the one phrase that comes to mind actually that I that I raised often in interviews when I’ve had interviews about career progression within the charity has been about think the importance of thinking spaces. Um and I think although Richard um will acknowledge that um he never uses uh uses sort of one word when a hundred would do, um that that uh that actually providing spaces to sort of think and reflect about things is really really important. So I’ve always seen that sort of that’s that’s one of the key um key things for me to remember in all my roles is to provide spaces to think. Um my right smile when you were asking the question was that when I was a Richard’s a singer, I don’t know whether he sang for you on the podcast. Um from listen from thinking back. I don’t think he probably did, but um, and yeah, he loves a story. And when I was the house manager of um I was house manager of Sunset House for a number of years, um Rich Offin used to come in um and he used to always have a song to sing. And one of the songs he used to sing was um it was it was it was called Love Potion Number Nine, which is a very old song, um, and it just used to wind all the kids up, and we used to have to sort of usher him back up back out of the door to just to try and calm the place down again. Um, but yeah, no, an amazing guy, lovely guy. Um, and I still regularly meet with him. He’s on our board of trustees still at the moment, so he still very much is um an important sort of voice for me in terms of the the sort of therapeutic community model and um uh something important about the sort of heritage and legacy that that we carry with us as we continue to develop the the Mulberry Bush.

Colby: 18:03

Yeah, yeah, he he was I I absolutely loved interviewing him and hope to do it do so again soon. Um yeah, a couple of things that he said that have never really um stuck in my mind was um uh was about at the Mulberry Bush children live learn to live with uh with others and with themselves as well. And then the other one was uh and this one came up actually really I was doing some work recently and and it um it reminded me of of what Richard uh said during the podcast, which was about and I’m hoping I’m not gonna butcher it, but it was I can always edit it, of course. Um but it was um if children if children are not on your mind they’ll behave in a way that may uh that puts them in your mind and if they’re neither then they’ll be out of their mind.

John: 19:10

Yeah.

Colby: 19:11

But uh yeah, that really captures so much.

John: 19:17

I think Rich often is able, although he likes lots of words, he he often finds these sort of phrases which do capture something very important. Um and I think one of the things that’s been important to me over the last three years, these three years of CEO, one, and it and it’s again it’s a rich Rollinson phrase, has about been about um the importance of the the equal importance of the the business of treatment and the treatment of the business. Um and and certainly it’s been a key focus for me in the past. I think as a charity, it’s been very focused on on the business of treatment, which of course is you know why it exists and it’s all important, but fundamentally, if you if you don’t get the treatment of the business right, then you’ve got nothing. And so there’s something about that balance over the last three years, which I’ve been trying to ensure as we grow remains a little more equal, um, that we focus on the importance uh of the treatment of the business and make sure the business is solid and sound so that we can deliver high-quality treatment. So, Rich, yeah, he’s he’s great with words. Indeed, he is.

Colby: 20:29

And um while we’re sticking with the the topic of the business, um the Mulberry Bush School, uh, for those who know a little bit of its history, started off um uh as I recall, um back in the 1940s with um Mrs. Mrs. Docker Drysdale and her husband, and she ran something of a nursery school at that at that time. And um and then it’s it’s kind of developed from there. It’s it’s it’s um what is it must be getting on towards 80 odd years that it’s been operating in one form or another. And um and it it it’s more than just a school now. And uh yeah, I’m interested to hear and and how you would um yeah, uh your summary of of um the work that the Mulberry Bush School does in each of its areas of endeavour.

John: 21:31

Yeah, no, sure. Yeah, absolutely. In 1948 was when um when it was founded, um down on the site that’s it’s still on, down in in Stanlake, um, by by Barbadr Drysdale and her husband Stephen. And and in many ways, it’s the work of the school that that remains the source for all we do. So the sort of model of practice developed in the school, the way in which it was thought about and is thought about remains of of key importance to the growth of the charity. Um and really what the the the school still very much runs um many ways as it did, uh, although we’ve sort of adapted and changed over time, modernized, um, and we always look to embrace new thoughts, new ideas, theories, and practice to try and ensure that we remain at the sort of cutting edge of of what’s going on and practices evidence-based. Um, but really it’s been about trying to adapt those that sort of learning, that knowledge, or those sort of golden threads, if you like, um, for different settings. Um, and so back in uh sort of 2011-2012, we we recognized that we needed to try and do more. And actually, the trustees were also sort of challenging us by saying, um, uh if you’re good at what what you do, then you should be reaching more children. You should be trying to do more. Um, and at that time there was a reduction in the behaviour support service for schools in Oxfordshire, and um, so we recruited one of the lead practitioners um for that support service, um, and we set up this thing, it was a sort of working title which stuck at the beginning, which was it was just called Mbox, which just stood for Melbourne Bush, Oxfordshire. Um, and what was interesting was that the the what schools were used to was having a sort of an expert come in and work with an individual so-called sort of problem child. Um, and right from the beginning we decided that’s not what we were going to do. But what we would do is we would go in and we would observe that child in the sort of setting, and then we’d meet with the staff team, and the work would really be about sort of skilling the workforce, so about supporting the workforce in schools to work more effectively with with the the children with the level of challenge. Um and over time that sort of model has grown. So that that still is a sort of key focus. Um, certainly um schools locally across Oxfordshire, we have um quite a team working there, but also um nationally and a little bit internationally. But um so that started off with schools, and at a similarish sort of time, and as I said earlier, I’m not very good with dates, but a similar sort of time we we recognised that the the training we were offering to our own staff, it was the time when government were asking um um staff to complete a level three qualification, and we just felt it was not training our staff to work with the sort of level of complexity um of the children placed at the Mulberry Bush. And so we we accredited a course with the University of the West of England, it’s a level five qualification um in therapeutic at work with children and young people, and we’ve been running that ever since. So I forget the number of the number of the recent cohort, but it’s something like 19th or 20th cohort. Um, so that’s a two-year qualification, and we we um require all of our staff to pass that level five qualification, so that’s a sort of contractual obligation. Um and that has uh led to us also accepting external students onto that course. Um, so that focused us as well as working on schools but working in sort of social care, and we’ve also had um practitioners from fostering organizations placed on that course. And then over the years, that led to the writing of a level four qualification that we’ve been delivering in in one of the local authorities down in the south of the country for the last three or four years now. So that’s ongoing. Um, and then more recently, that was then adapted for youth cust uh a youth custody setting in this country. So it was the first therapeutic secure setting for the country. Um, so we’ve been delivering there. And then more recently, so that’s our sort of outreach. So Mbox morphed into sort of what we called outreach, it became a national teaching school for a period of time when that was a um that was uh something that the govern uh government introduced. Um that became our outreach team, and we have about 11 or 12 staff working in our outreach team at the moment. And then back in 2018, we set up Mulbury Bush Consulting. So we recruited somebody who has been actually the programme manager up at the Royal College of Psychiatrists of the network that I chair, the community communities. Um, and so she has come on board to develop uh organizational consultancy for the Marlbury Bush. Um so our services have really developed over time, and then at a similar time, we took on another site over in Toddington that was uh an archive and study centre called Mulbury Bush Third Space. So the real sort of journey, I suppose, has been developing uh the range and reach of of the charity across schools, social care, um youth custody and prisons and probation. And really the next phase is looking to how we extend those things and um add new uh specialist therapeutic services. So we remain ambitious. It feels like we’re doing an a lot more than we were, but there is a huge amount of need out there, and ultimately we’re a charity um you know here to deliver social purpose and therefore are always looking to meet need. Um yeah.

Colby: 27:30

Yeah. And it’s uh it’s a residential school, um as it at its at its heart. And uh I think in our pre-meet, we we mentioned briefly that I’d uh also had on the podcast Simon Benjamin, who who had worked at the Modern Bush School, and you you um you were yeah undoubtedly there at that time. And I I recall him uh also talking about his role, which was to s um provide outreach to the families while the young people were resident in the school. Um which um coming from you know my jurisdiction that’s I mean we don’t have here in South Australia, we don’t have therapeutic communities like that, where there is one in Victoria, a neighbouring state that I am aware of. Um yeah, but um tell us a little bit of the thinking behind that about having a that outreach to birth family.

John: 28:31

Yeah, sure. So the the work I mean working with families just is uh such central importance really to the work going on down at the school. And and I suppose from when I started, there was a there was there was a connection obviously with families in the school, um, which was important. But in terms of sort of direct work, there was little going on. And what we started to think about at that time was that that so these children were being placed at the Mulderbush um school from all over all over the country, mostly from England, although we have children from from sometimes from Wales and sometimes from Ireland. Um and it felt as if there was a sort of disproportionate burden of responsibility being placed on the shoulders of the the children who were placed to deal with often uh patterns over sometimes over generations of issues from their families. So that just I suppose in my mind felt really unfair, it felt really unfair. And there is a reality that when children are placed, you know, they they carry their family with them, if you like. Um, and if we are to try and support children back into family, it felt clear that that the family also need to engage in some way and find a way of working to perhaps make some changes or to understand some of the challenges a little differently so that they can live together. at home. So the work of the the work with families, it’s now called the therapies and networks team. So for a time we had a a therapy team and a family team if you like. But the work with the families are is of key importance and it’s and it’s not only with birth families but also foster families and adoptive families. So the school has um quite a number of uh adoptive family sort of breakdowns um so children placed from from adoptive breakdowns and actually one of the the most uh well received sort of interventions if you like I’m not sure I like that word particularly but one of one of the things that the team does is to provide sort of peer support groups very often our experience has been that the families feel um quite ashamed I suppose by the situations that they’re in quite isolated um often overly assessed uh sort of assessed to death a bit um and so being alongside their peers and those that have been felt themselves to be in similar situations can feel very very supportive and helpful but over time that that team that the the therapist networks team have uh you know they’re constantly looking at different ways of supporting families so sometimes it might be a sort of couples therapy or it it may be um as one of the one of the groups that the child that the family get involved in we’ve also had residential family weekends where we bring a number of families in um to live alongside one eat one another in the school for a period of time and we work with the parents and the siblings and the children. And there have been a couple of examples where um at the sort of family’s request we’ve put a team into the family home when the child goes home and work with them in their home setting to try and sort of shift something at home. So so I suppose I hope what that sort of gives an image of is is the the the um the the encouragement to innovate I suppose and come up with different ideas and think about well what what could really help there. And I suppose the ambition behind all of this is is about really trying to enact a step down provision so really trying to support children back in to a stable home base.

Colby: 32:19

Yeah and um I think you know we what it what it says to me is that it it is it’s it’s not the case of the children being sent off to the Mulberry Bush school and and residential homes uh in order to be treated and and return to their family be they foster family, adoptive family or or birth family. But rather it recognizes that um treating the child in isolation is not um going to necessarily be the the most effective way of um achieving that outcome as you said of of um successfully reintegrating them back into that uh family environment from which they came. Yeah and um it is a school and schools have semesters and terms and and um where do the where do the children go on term breaks on semester breaks.

John: 33:25

Sure. Yeah so it is a school it’s interesting isn’t it that yeah it is a school you’re absolutely right but often when I’m showing visitors around I often feel like the name slightly misrepresents what it is because it is a school so it has an education area which certainly over here would be what most people would think of as a school so it has classrooms and and and so on. But we all it also has uh residential houses where the children you know live evenings and weekends and and for some of them during the school holidays and then it has the therapist networks team which have a group of therapists um and a um and family network practitioners working with the families um but in terms of the the where the children go so that there are sort of two sides to the service so uh traditionally um the Muller bush was a 38-week provision so a term time only provision children went um home where whatever home is during um the school holidays and then um in between those sort of school holidays every third or fourth weekend there was um a family weekend which felt like an important opportunity for the children to go and reconnect with home but also uh an important opportunity for work between the the school staff and the family um back in 2018 we we moved from being just 38 week to also having a 52 week service so it has always been the case that there were a number of children who were referred who weren’t able to be placed because they didn’t have a family to return to or well I maybe they didn’t have a family to return to or they weren’t allowed to return to their family. There are a whole sort of host of individual circumstances there. And so back in 2018 we set up our first 52 week house and in fact last year um we opened our second 52 week house. So we now have three 38 week houses which look after up to six children each and then two 52 week houses similarly which look up look after up to to six children. So um so the children so that introduces a different complexity I suppose to to the way that the setting runs um the 38 week children have they will return maybe to a foster family to their adoptive family or some to their birth family on those weekends home or school holidays. And for the 52 week children um some of them do have families that um that visit them or that they visit and and again going back to the sort of step down model for for for those children in the 52 week service our ambition still would be to um support them back into into family if that is possible. And that may be through our 38 week service or it may be back into family. But there’s certainly there’s a whole area of work going on trying to support that sort of step down model.

Colby: 36:28

It’s interesting it it was something that is entirely foreign to me so I never even thought to ask so um I’ve been aware of the Cotswold community for you know a number of years I talk regularly to Patrick Tomlinson who’s something of a silent partner in uh in this podcast. The notion of children going home from a however you think of it it’s a therapy it’s a residential uh care service going home to uh a family based setting is just completely foreign to me in in my jurisdiction here in Australia. So I when I when I interviewed John Whitwell on the on the podcast early on um he referred to the the the boys at the Cotswold community going home um to to their families um during um well week some weekends and and also term breaks holl school holidays and um and that there were as you say there’s some complexities around that. Suffice to say I never really thought of the question until I’d spoken to John Whitwell but I’m inspired by the idea that that children can go back to a place where relationships have been ruptured ruptured or where there’s been uh concerns about um the the level of care that they uh are experiencing um that that that that could happen with a view to um amongst other things support as you say that that set step down to to a success to I guess a safe and successful um replacement or return to that family environment.

John: 38:23

Yeah I mean I I suppose I think I’m absolutely not saying that it’s right or proper in all circumstances or all cases but but one of the things that I think we often forget and I’ve been sort of powerfully reminded by various children um that no matter the level of difficulty um when they were living at home and sometimes it’s absolutely right that they don’t live at home um but no matter the level of difficulty there’s there’s still family and um and there’s still that very important bond that is there. And so for many of many of the ex-pupils who come back um have have found ways to you know if if they haven’t in their sort of younger lives reconnected with family or or or been back with family they have found ways to connect and and for many of them they’re continuing their sort of journey to try and understand what happened and and why what happened happened. And I think that’s really important. I I always remember a um um a child I key worked talking to me who who um for me it was an important part of my learning really and because of what happened to this this young person um I really sort of vilified the parents and um I remember this this young person saying to me one time after um a few years um we were sitting playing a game I think playing a game of connect four or something um and they just said um why why does nobody ever ask me whether I love my dad um and I can remember I can remember my heart sort of sinking really and thinking you know you know we’ve missed something really important here. You know no matter all of these awful things that have happened um actually there’s still a love there. And this this young person wanted to talk about the good times they’d had together and I don’t know dog walks and going to the park and um in equal measure you know and so I think it it it’s really important that we remember the the importance of of family no matter the the those sort of earlier very difficult circumstances.

Colby: 40:54

Absolutely and I I this is a real passion project of mine I would say that all therapeutic endeavor is um enhanced by uh and successful outcomes are um made more likely in circumstances where the children where where we’ve been able to achieve some level of relational repair at least and in connection with birth family. If you think about it if the pri if the children remain uh if their relationships with their primary attachment figures remained remain fragmented, damaged disordered however you want to talk about it, then um how why would they ever you know put themselves out there again i to to subsequent carers and and we we operate under a misapprehension I think in child protection jurisdictions in at least in the Western world that I’m aware of that that all you know these these terrible things have happened in in the family of origin. But the the main therapeutic endeavor needs to be to create a new family or provide a new family for them where we can provide we can develop a new template for them. And and I just think that that’s misguided. It’s not particularly understanding of the task that foster parents and other other adults who come in um to the frame to work with these children are faced with the the the mere fact that um these children find it really hard to trust again when trust has been lost or broken and the like so yeah so you can you maybe you’re starting to imagine a little bit my enthusiasm when I heard things like you know they go home you know like they get hopefully they go home for Christmas you know like these important types of um um periods and events I I think it’s really important and and uh I I suppose just hearing you you you say those things made me think about some of the things the ex-pupils say when they come back but uh which which I can say a bit about but also it made me think about this I think one of the real challenges in working in residential provision is um where the and where there is a family is uh this sort of competitive um element which can come in and sort of who are the better family really or you you can get you can get into sort of competing or providing something that’s that’s um that within an organization like the Mulderish queue can afford and home can’t afford so you so you so you actually sort of work against that sort of reintegration um but there is something about modeling the sorts of relationships that can be achieved and and those experiences that can be had so that even if it’s not possible to have those at home the children can develop a sense of what what might be possible.

John: 44:16

And it makes me think of um an ex-pupil so so one of the fantastic things about um our ex-pupils we we have an ex-pupil’s uh network and an ex-pupils advisory group and each year we have an ex-pupils open day um and increasing they’re becoming more and more involved and one of our ex-pupils um well over this last year we’ve had three different ex-pupils who’ve joined us on this sort of stage at events presenting and one of the ex-pupils who was actually in in my house um back in sunset back in the day um was presenting um alongside our outreach team to a group of a hundred um educators um school leaders uh teachers and so on and what she wanted to say about her experience of the Mulberry bush so she’s now in her 30s she has two children she’s married and what she wanted to say was for for her so she was at the school when she was um between about eight and eleven something like that eight um the age of eight and eleven she wanted to to to be very clear that the relationships that she experienced at the Mulberry bush she believes are the only reason um that she is today able to be a mother and she very much models the the sorts of care and can love care and concern um that she has for her children um on the experiences she had with uh the staff team um at the Marbury bush and of course those sorts of things are enormously powerful um you know that and so what you’re saying is absolutely right really that there is something of central importance of of modelling that you know what might be possible for the children um while they’re placed at the mulberry bush modeling those sorts of experiences trying to be conscious and aware of not competing with family um but trying to to nurture sort of meaningful relationships and and at the guts of I suppose all of the work that we do it it is all about sort of relational practice you know the the the the central importance of meaningful sort of interdependent type relationships and the the opportunity to to build those with with people who are deeply mistrustful um for right you know often rightly so it’s interesting that one of the one of the sort of we’ve we’ve got some sort of short videos that were um were taken of ex-pupils on the ex-pupils open day and one of the the children and that’s on YouTube so I’ll I will use his name so Chris um he talks about the impact of the Mulderish on him um it’s a really reflective piece which is really fascinating and I think there’s something of the qualities of the the environment that comes through often in in how how the um ex-pupils present themselves but he talks about it being a safe environment um and the importance of it being safe um and he talked about how uh sort of dysfunctional his home life was um and what he reflects on are the the yeah his deep mistrust in all those around him and he and he and he says within the video that it took him a couple of years to realize um that the stop at the Mulberry bush weren’t just trying to make things worse. And he started to he he’s he talks about it changing his view of people um of children of adults and of the world around him and so there’s something of that sort of process of change. So yeah he often springs to mind but I think it’s a common feature of the children they are um deeply mistrustful because they do feel that they have um been let down I suppose um in the past um in their formative years and so building trust and trusting relationships is is hard I think it is really hard in some instances um the the parents um have had extremely challenging lives themselves and in many ways were mulberry bush children themselves and there’s something about the sort of the the cycles over generations that the families have had to contend with um really difficult challenging sort of stuff and and wanting some help to try and sort of interrupt that sort of cycle um and establish change. I think for others I struggle to think of a circumstance where they don’t want the best or they aren’t trying to give of their best I suppose and um and very often um whatever has been done to try and help hasn’t helped and people are feeling let down by um the the authorities by the professionals and so the they come to us often with a mistrust I think of are we just another bunch of people who are who are going to sort of judge them let them down. And so it really is important to to to try and help them feel a valued part of the team you know you know that they ultimately will almost always know the children better than anybody else. And so it’s very important that we we talk to them we listen to them and I suppose the one of the the a parent comes to mind actually as I’m as I’m saying that to you who who I worked with who was feeling very challenged by something that we were talking about in the school in relation to to the home life was quite upset about it and I end up going out to visit to try and sort of mediate a little bit between the work that the the school were doing at the time this was some years ago and the family and the and the child. And I remember talking to to the this um mother um and saying look we might not be right either you know you may be right we might be wrong but there’s something about holding onto this sort of notion well could this be true you know just just the sense of there’s a possibility that that this different way of thinking about it might be true. And I think holding um holding a space for that thought can allow different things to emerge and different ideas to to to move forward. So um I suppose I think that’s often the situation is is trying to to to get alongside parents to build um trust um that we’re not here to judge we are here to try and help the notion of you know could this be true? Is there a different way of thinking about this feels yeah just feels really important. And you know as a parent myself parenting is difficult. It’s not always easy and well it’s rarely easy really I would say probably I think parenting is difficult.

Colby: 51:13

Yeah I think what you talk about there in terms of people’s feedback the particularly the young people who have um been through the Mauberry bush and their feedback and I think is really powerful and in some ways um hopefully challenges the the narrative that residential care settings are really the option of last resort for um for children and young people who can’t safely be cared for at home wherever home may be or that you know that um relationships have broken down to the point where they can’t be at home for a period of time.

John: 51:57

And I’m um I’m wondering what your thoughts are given your your experience but also the the feedback of young people who have been through the Mulberry Bush program around this idea of of residential homes being being you know across the gamut of care options the the one of last resort what we often think about when we think about the children placed at the school and I think it is it’s very similar for many of the the people that we work with in schools and social care settings, prisons from promotion and um and youth custody is um generally those children young people are struggling to function in a group so and so whether that’s a school group or a family group um and so part of the importance for me of residential care places like the Mulberry Bush is is if that’s where the problems are then that’s where the work is so the work is in groups and and ultimately in in the wider world um we all have to function in groups you know in in out in the community and so I think that’s really really important and I suppose from my family therapy experience I also think there’s something about the the intensity of the sort of family dynamic which can be very challenging and um so putting so expecting all to be able to sort of work through in the intensity of that sort of family familial dynamic family relationship um I think is is short-sighted really and so for me that the role of um of residential care is is sort of cuts cuts through that really so you’re in a group setting where there’s a number of staff you you it sort of dissipates slightly the intensity of that family dynamic but you you have an opportunity to recreate it in in pockets or or to work at it rather than it just being ever present in the daily life of the house. Certainly in the UK there is a there’s been a real move to to much smaller numbers of children placements and even solo placements and fundamentally I mean I think there are a small number of children who at times of crisis probably need that um you know solo placement to sort of stabilize but I do firmly believe that that a reintegration back into some sort of group setting feels really really important you know ultimately I it is where the work is and um and so I absolutely believe it’s got a central role to play in supporting um certainly those children who’ve really had a rough experience in family or really cannot struggle with that family dynamic. And maybe you know I think it has a role a play to play for them throughout their childhoods. You know I don’t think there’s necessarily anything wrong at all with good quality residential provision for some children throughout their childhood and certainly we’ve had lots of children placed at the mulberry bush for whom there have been too many placement breakdowns. So when I was um a house manager we had a a girl placed with us when she was seven um and she’d had over 50 foster placement breakdowns before the age of seven um and fundamentally I I think it was unrealistic to expect her to to give something that looked like that another go. I just don’t see why you know it will have been so entrenched that she was um you know she firmly believed it was her fault that these things you know she was unloved unlovable nobody could really look after her um so I think for her it probably made absolute sense that she continued in residential care whereas for other children you know the opportunity to support them to to develop an understanding of what’s going on uh within the family to work with family and reintegrate them um I think is is also really important there’s a great opportunity there so I think um residential care as a placement of choice I think is really important um really important I suppose the other thing that comes to mind in this country there’s a big there’s often a big thing about um the residential care should be within a certain sort of geographical radius of family um I understand the argument um but my experience in the mulberry bush has been it depends how the family are looking to engage and an example I often give is at one time we had a family who um a child placed of a family who whose family was about um six or seven miles away from from here um and then we also had a child placed whose family was about 250 miles away from here and at that time the family who was very local then they might as well have been on the other side of the world um in terms of their engagement and their willingness to sort of work with us the family that were 250 miles away if there was an issue and we wanted them to come down or I wanted them to they would they were there within moments. And so it is about the sort of emotional engagement and connection with the work rather than geographical distance also. So I think yeah I I I think we misunderstand that often in this country.

Colby: 57:30

But yeah certainly the role of residential provision I think is is of central importance as a part of um the picture I couldn’t agree more if I could summarize a couple of the really key points that you made one which one of which is that when children have been hurt in and these are my words now but but um when children have been hurt in relationships with with adults from on whom they depend um yes they it would be um in their interests at some point for for them to have a different experience of uh of um care from an adult to to that which they’ve had and if they can have that different experience with the their their parent if they if indeed it’s a parent if they we can change the dynamic of that relationship then that I think is an even better outcome as well though they may not be able to safely go back and live with their parents. The reality is that there is there is a significant not insignificant group of our children who find going into a family placement really confronting triggering in fact they’re not ready to go into a family environment and so residential care as an early placement option as a as a place to as Richard says you know help them to uh live with each other and with themselves in a way and you went and you also talked about you know providing examples of um again I’m gonna use my words a bit but examples of what a safe and nurturing child to adult adult to child relationship feels like without that being um kind of in the child’s face you know 24 hours a day seven days a week that so there there there’s that um which I I think is uh incredibly important. So I do think of residential care uh as something you know something that should be tried earlier rat rather than later. If you if you really understand the children that we’re talking about and the experiences that they’ve had. And I think part of and while you’re on the topic you’re on the topic or on the run of of trying to understand the children together better, then I think our authorities need to turn their mind to what what is it, what harm is being done with this blind allegiance to the idea that that a family-based placement is always and in all circumstances the superior option such that you have these children who just go through placement breakdown after placement breakdown after placement breakdown. And the harm that is done to children in those circumstances is incredible. And you know I’m I’m in my day job I’m a clinician. I’ve worked in this space for 30 years and you know and it’s horrifying to hear of people who have had young people who’ve had more than 50. I have a young person that I see who’s more than 50 but they’re towards the end of their care journey not seven years of age. So which children do you think really benefit from a residential care placement like what is uh offered at the Mulberry bush but also more generally um other therapeutic communities in the UK?

John: 1:01:20

Yeah yeah so so I think um certainly the children that come to the mulberry bush tend to be those that um create the sort of highest levels of of anxiety and risk in their local authorities. So I do think we’re at we’re at a point at the moment really and and it does relate to cost there’s no escaping the fact that it’s it’s a high you know it’s a high cost option for local authorities. But that yeah the children who are placed are those that create the sort of high le highest levels of anxiety and risk um to those around them and very often it’s those for whom all other options have failed. And I think that’s one of the real challenges in this country is um it it feels wrong that everything else has has to have failed before you get placed. But I understand the sort of cost-based reality of that. So the children who come to the Mulberry bush yeah sort of highly complex lives that have surrounded them and they are children who as I sort of said earlier had have struggled to function in a group setting either in in education or in social care. But it’s interesting that I’ve been involved in a couple of groups more recently looking with the Department for Education but also up at the Nuffield Family Justice Observatory who’ve done some research on on children who find themselves on deprivation of liberty orders. So those are children for whom it’s felt residential care can’t look after them, but we have a full youth secure estate. And part of the research was around looking at the care principles for these children and do they have different needs from those within residential care. And in the most recent group that I was talking really what we were talking about was we don’t necessarily believe that they do but it is something about the capacity of those around them to manage the sort of risk and anxiety that’s that that’s created by the complex lives in which they live and and so it is more to do with the need for adult staff sorry staff support and staff training rather than different care needs. And fundamentally also then the regulator has a role there. And when you were asking the question I was thinking about a a child we had recently so so I I do think the children who get placed at Arborish tend to be those who who are surrounded by the highest levels of anxiety of levels of anxiety and risk.

Colby: 1:04:05

I wouldn’t want listeners to feel that or or or think sorry that the children who you are serving there at the Mulberry bush are different to um in a in the sense of being lower risk lower concern you know especially in consideration of some of the things I’ve mentioned like going home for the holidays you know being going home at Christmas that sort of thing I think it’s I think it speaks volumes that you these are children about whom there is significant concern significant worry and yet you pro you can continue to provide this service yeah in in in the pursuit of their recovery it’s remarkable but sorry I I broke into you where you were talk you’re talking really about you started to talk about staff attributes and and the role of the regulator as well yeah so so I mean I I think in terms of staff capac staff’s sort of emotional resilience and capacity to work with um risk and anxiety is is really vital um and also for those sorts of children at those highest levels of of um who present the who are surrounded by the most complex lives if you like and present um the highest levels of sort of risk and anxiety this there’s it’s really important that staff maintain a a capacity to to feel able to sort of to innovate to to to do things differently you know it’s so often for the children who are placed um many people have tried the same things over and over again and wondered why nothing has changed.

John: 1:05:48

And so that I think there is a role for the regulator in terms of supporting innovation in the sector you know the the I mean it it’s it’s interesting that sort of the whole issue of sort of standards um regulation and standards you know standards do lead to standardization and and what we know of these children is a sort of um they don’t fit the mold if you like a one size fits all um program doesn’t uh doesn’t work um and certainly one of the groups that I was talking at up in London I was referring to a child who was placed with us um who was with us for a couple of years um very challenging young person um and um at one of the inspection experiences the there was real focus on this individual and what was going on around them the work that we were doing the sort of the ways in which we were trying to innovate um and it was quite there was a high level of scrutiny really and it felt very uncomfortable um and um I won’t go into all of the details of that but it was it was a really difficult time um the child then left um when they were due to leave at the end of their placement um about four or five months later and in the following nine months this this young person um had um nine placement breakdowns and ended up in a secure unit um and I was saying at the group up in London there’s a key example here of of somebody who we need providers to be really sort of creative and innovative um in finding ways of connecting and looking after containing um developing meaningful relationships with with with the the sort of young person that’s so deeply mistrustful and and um and challenging you know and and I think we’re getting that wrong you know I I do think things are starting to get better um there’s a sort of change in the narrative around it at the moment and and just the fact that we’re having these conversations in these sort of high level groups um gives me some hope and faith that things are sort of moving forward and changing. But we do yeah we need creativity we need innovation we need to trust our staff um we need to ensure that they’re trained and properly supportive and then we need to sort of really trust um that they the and encourage this sort of yeah creativity and innovation.

Colby: 1:08:16

Yeah and I I people who know me and know my career well know that um in until the middle of last year and for the previous 14 and a half years I was very involved in the health practitioner regulation scheme here in Australia and um in with a particular focus on the psychology um side of things and rose up to chair and deputy chair roles for for for for Australia in in the regulation of the psychology profession. When I talk what we what we know is that people practitioners in in many if not most or or indeed if not all endeavors find regulation and indeed regulators anxiety evoking. And I when I talk to people in the UK and they talk about Ofsted they they’re and these are providers you know at the level of the the the you know the managing director or the CEO they’re they’re truly um terrified of of an off an offstead inspection and in particular one that that finds that their their uh standards are low. And um and I the problem we have and I think this is perhaps a little bit related to your concern as well is that if we have that our children children in this space do require us to be flexible and innovative and and reactive responsive yeah and um anxiety is the enemy of exploration. Anxiety is the enemy of innovation. So it’s almost like a case of no good deed goes unpunished. You know we need regulation regul regulation is about keeping the the the the public safe in this case you know keeping vulnerable children’s safe um but at what at the if it’s at the expense of innovation if it’s a if it’s at the expense expense of justified and justifiable justifiable risk taking trying something new then then unf yeah unfortunately um it’s it’s one of those unintended consequences but a consequence nonetheless that actually can have a negative outcome for the services that we’re trying to deliver.

John: 1:10:51

Yeah. Yeah no I think that’s right. I mean the the the phrase that comes to mind is that I think the sector for quite a long time felt like the uh I remember seeing at a conference there’s the phrase that the flogging will continue until morale improves sort of and I think and I think that you know there is a sort of there has been a sense of that and um I suppose two things sprung to mind. I think you’re absolutely right I think anxiety and the sort of fear uh of inspection is deeply unhelpful and um and one of the things that um our research has has sort of shown um that that’s taken place at the charity has been about the the the sense of shame for children the sort of children and families that come into our services or or that we work with in the schools and all these other settings there is a sort of um endemic sort of sense of shame for them in the situations in which they find themselves. And I do wonder what um there’s something about the sort of the way in which sort of regulation and inspection um is has been managed which is about sort of shame the shaming and the sort of role of sort of shame in the sector or shaming into improving and I and I’m not convinced that that’s helpful. And certainly within the staff team we would be conscious all the time of of not getting caught up in in um shaming um shaming staff members shaming families shaming children um we we really need to find a way forward from that and I suppose the other thing that I I think needs tackling um somehow is the whole notion that that if it’s written down then children are safer. And one of the real worries and and the challenges we have is that the increasing amounts of sort of bureaucracy that surround um meeting the demands of regulation and inspection draws staff away from children and um to sit in front of laptops. And that’s difficult because you know I I absolutely agree and accept there’s a really important role for regulation. You know we need to know that children are safe and I absolutely accept the importance of that and the role that the regulator has for the government ultimately in in establishing safety of children. But somehow we do need to um we we need to allow creativity and the and the phrase I think it was at a similar conference to that other comment but there was a phrase that came up that somebody said which I I do wonder whether it’s true which is that you can regulate to to get inadequate services to good um but to allow to to enable um outstanding practice you have to set creativity free. And I and I like that sort of notion that somehow yeah we need to know people are safe we need to train people properly and then we need to to really yes allow creative practitioners to engage with children and and to find um yeah to to set that creativity free and I and I think that’s I think that is true. Yeah we have a there was a saying that was used here but in indeed including by our um national chair of the psychology board of Australia uh that lot about talking about light touch regulation regulation needs to be there but it it can’t be getting in the way of of the work that we do I I was just gonna say I do think that the the the most recent narrative from the current um HTMCR Martin Oliver around if we get it right for the most vulnerable we get it right for everybody then you know I I do think that’s true. I think it’s a helpful helpful narrative.

Colby: 1:14:44

Yeah um there’s so much I can talk to you about John and uh um your day is only beginning mine’s mine’s closer to the end um couple of things that I wondered we you’ve talked a little bit about what the children um say about their experience of the mulberry bush I’m wondering if there’s just any any other message you would like to share around that around what your your your alumni group or or uh other um returning um adults who’ve who’ve had experience of the mulberry bush are saying and um uh you’ve also talked about what you know the the the message that you would like to put out there to the world that the mulberry bush would like to put out there and I I’m just wondering if we’ve kind of bring it to a close around either one or other or both of those those two things what the children say and and the voice that that you want the mulberry bush to be projecting to the world yeah that’s a big question um I suppose it it makes me think about um I think fundamentally the the things that the the children say um it are generally to do with the importance of relationships and the sort of love and care that they experienced and um it makes me think that the so we we had a few years ago um a lady called Sally Finch um came back to visit ex-pupil from 1948 to 1951 so right at the beginning now lives in in Christchurch New Zealand um and one of the things that she said and and a number of others have said the same thing when they’ve they’ve come back to visit the school has said this place is just completely different but it’s exactly the same and so there’s something about that even though she didn’t recognize almost anything of the buildings on the site that what resonated for her was the sort of experience of how people related to her the sort of warmth that sort of sense of community um the importance of relationships the love care and concern that that she she witnessed and and I think that’s what the the the ex-pupils would often refer to um even if their experience was tough at the time and one of them you know the there’s again there’s a video um on YouTube uh uh of the ex-pupils open day when one of the ex-pupils it’s her first visit back and she talks about it having been tough but it teaching her the sort of boundaries of life is the is the phrase that she uses um and and says that it helped her a lot so there is something about the you know on the is interesting on the on the foundation degree there’s a phrase that we’ve often talked about which is the phrase sort of growing up is tough at the mulberry bush and that’s whether you’re a child whether you’re a member of staff whether you’re the CEO there’s still a sort of you’re still learning you’re still there’s a sort of growing up process which which is difficult. And I suppose our the message for the world if you like I I I the single most important thing I think is um the importance of relationships and all of the work that we do is really about um that sort of relational practice and the importance and the the the therapeutic with a small t if you like importance of um relationships getting alongside one another understanding um really listening not just hearing sort of really really listening listening and hearing what people are saying to us um and um yes developing relationships with with people in that sense of community and I think what emerges from that um and is so clear um within the ex-pupils comments is um that sense of belonging that that they then experience and um having ex-pupils come back and visit there is still that sort of sense of belonging to that wider mulberbush community and I and I think that’s something that that can be can be developed um in other organizations in other communities in other settings um in other countries um so yes that’s you know developing that sense of belonging is of central importance really um and I and I think I suppose what emerges from that is a confidence um which I one of the things I love to read when I read this sort of ex-pupil’s comments that’s that that sense of confidence which I think leads to that you know a sense of agency in the world so um the the the young people now adults um have a sense of confidence in their own agency in um making decisions about the world in which they then inhabit yeah yeah I have a I have a little acronym that I use um it’s part it’s just because I’m a little bit mischievous um I was I was lying in bed one Saturday morning and I was because I love acronyms and I was thinking of um um what would be a good acronym for the the milieu of a place you know that that felt quality of a place which I think you know you’re referencing and and it as it turns out there’s there’s a really obvious one which is aura so the milieu is also the aura of the place the aura is the felt quality of a place or a person you know it’s aura and uh aura stands for for me in my writing um being accessible understanding responsive and attuned so uh I love to talk about auras maybe that can be what happens in the different uh conversation between us but uh just because it’s a it’s a little bit mischievous uh a psychologist of my stature talking about auras but uh anyway it’s been it’s been a fantastic conversation John I you know I feel like we probably could have uh gone on for another hour or so um but thank you very much for agreeing to be part of the podcast.

John: 1:21:22

Pleasure well thank you very much lovely lovely talk with you.

Preventing child abuse and neglect – A podcast interview with Professor Julie Taylor

What If Child Protection Started Before Harm Happened: How Eliminating Poverty Could Cut Child Abuse And Why Systems Must Change

Child maltreatment leaves deep marks on individuals and communities, yet much of our response still happens after harm occurs. This conversation reframes the issue as a public health challenge and asks what it would mean to move upstream. Rather than relying on a forensic mindset that activates only when abuse is detected, a population approach looks at the social, economic, and policy conditions that elevate risk or build protection. Drawing on a socioecological model, Professor Julie Taylor and I examine how child safety is shaped at multiple levels: individual histories, family dynamics, neighbourhood networks, institutions like schools and health services, and the broader political environment that sets rules, resources, and norms. When we widen the lens, prevention stops being a slogan and starts becoming a strategy.

A central theme is salutogenesis, Aaron Antonovsky’s question: what creates health? Too often, resilience is framed as a personal trait, which can slip into blaming those who struggle. Salutogenesis shifts attention to the supports that make resilience possible: stable adults, consistent routines, inclusive schools, accessible health care, and communities that offer belonging. In child protection, this means designing services that put protective factors within reach and sustain them over time. A caring teacher who checks in daily, a mentor who shows up each week, or a local program that provides safe play, meals, and guidance can redirect life trajectories. The point is not to deny harm but to balance risk-focused assessments with strengths that help children and families recover and thrive.

We also tackle the evidence problem. Practice fields are crowded with branded programs and assessments, many promising quick wins. Real change, however, tends to come from long-term, relationship-based support that is resource intensive and difficult to evaluate in six-month windows. Parenting programs can help, but they work best inside a supportive milieu where trust is built and families can return for guidance without stigma. The strongest signals in research point to consistency over years, not weeks, and to interventions that connect parts of the system: home visiting tied to primary care, early years support linked to childcare access, and education working closely with social care. To prove impact, we need better data linkage across agencies and the patience to follow outcomes over the long term.

Policy levers matter. While no single fix can “vaccinate” against maltreatment, reducing child poverty would likely cut incidence at scale. Poverty does not cause abuse, but it amplifies stressors like housing insecurity, food scarcity, and unsafe environments, making good parenting harder. Measures such as adequate income support, paid parental leave, affordable childcare, and stable housing reduce daily chaos and create conditions where supportive services can stick. At the same time, the workforce needs investment: manageable caseloads, reflective supervision, and training that prevents burnout. When frontline teams are overwhelmed, even good policies falter. Systems change means funding the people and organisations that carry relationships over time.

Finally, we circle back to hope grounded in realism. Rates of maltreatment have not collapsed, but recording has improved and promising approaches are emerging. Communities that create belonging, services that stay the course, and policies that soften economic shocks can build social capital across generations. Each child supported today is a node of future safety for peers, partners, and their own children. The upstream work is demanding and slow, yet it is the path that turns rescue into prevention and crisis response into community health.

You can listen to the podcast here:

You can watch the podcast here:

About Julie:

Professor Julie Taylor is Head of the School of Nursing and Midwifery at the University of Birmingham, UK. Julie is a nurse scientist specialising in child maltreatment and has extensive research experience with vulnerable populations using a wide range of qualitative and participative methods. Her research programme is concentrated at the interface between health and social care and is largely underpinned by the discourse of cumulative harm and the exponential effects of living with multiple adversities. In particular her work has concentrated on child neglect. Professor Taylor has given evidence at a number of inquiries and parliamentary groups and has served frequently on both funding and editorial boards. She has authored ten books and over 150 academic articles on child abuse and neglect.

Related Podcasts:

On the topic of preventing child maltreatment, I cannot recommend Benjamin Perks’ podcast interview highly enough. Click on the links below to watch or listen.


Transcript of podcast interview with Julie:

Colby: 0:00

Hello, and welcome to the Secure Start podcast.

Julie: 0:05

And taking an upstream approach to that is so, well, how do we stop people from falling into abuse in the first place and trying to protect them from that has not been entirely our approach. It isn’t just one person or one um profession or one discipline that can change things. It needs the whole effort and we need governments behind us. I would say that the one thing that we could do that would really, really, really have a massive influence on child protection is to we know that what you have to do is work with families long term. We could be more thoughtful about making sure that individuals who are struggling or who’ve had those real adversities early on, that we put into place things that really can bolster that resilience.

Colby: 1:04

Hello and welcome to the Secure Start Podcast. I’m Colby Pierce, and joining me for this episode is an international authority about child maltreatment as a public health concern. Before we begin the podcast, I’d just like to acknowledge the traditional custodians of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, water, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Professor Julie Taylor. Professor Julie Taylor is head of the School of Nursing and Midwifery at the University of Birmingham, UK. Julie is a nurse scientist specializing in child maltreatment and has extensive research experience with vulnerable populations using a wide range of qualitative and participative methods. Her research program is concentrated at the interface between health and social care and is largely underpinned by the discourse of cumulative harm and the exponential effects of living with multiple adversities. In particular, her work has concentrated on child neglect. Professor Taylor has given evidence at a number of inquiries and parliamentary groups and has served frequently on both funding and editorial boards. She has authored 10 books and over 150 academic articles on child abuse and neglect. Welcome, Julie.

Julie: 3:01

Thank you, Colby. Nice to be here.

Colby: 3:04

And as um explained before we started, uh before I did the intro to the podcast, with the wonders of this technology, all the little um uh blips in my own uh opening there can be edited out and I can come across as being um verbally fluent and uh yeah and able to read still even at my age. So uh I thought I always ask um at the beginning, Julie, um tell us a little bit more about yourself, the work you do, and and how you came to this area of work.

Julie: 3:44

Hmm. Thanks, Colby. Um I was trying to think about this because I can tell a very um coherent story about that, but as you know, stories are never really as coherent as they they sound, and a lot of it is serendipity, being in the right place at the right time, taking opportunities as they come along, and things are not as smooth and as planned as they can sound in retrospect. So I am a nurse, um, I’m really proud to be a nurse, it’s a really fundamental um part of what I do, but also of my identity. But um 20, 30 years ago, nurses were not seen as people who really had an awful lot to do with child protection. Um, in fact, even anybody in health was not really seen as that was something that you were involved with. And I remember being at um an evening function many years ago, and the medical director of the local um NHS, the health service trust, said said to me, What what what are you doing in child abuse and neglect? It’s got nothing to do with medicine or health. And I it was really interesting that people thought that. And I think perceptions have really changed from that now. Um so unless you were a psychologist or perhaps a paediatrician and health visitors to a certain extent, it wasn’t seen as your domain. And I wasn’t any of those things. So um I had worked on numerous different wards. I worked on a neurosurgical unit where we got a lot of children who had been um probably pushed or hit against walls or whatever, and and parents often gave very incoherent or inconsistent stories about how these injuries had happened, and that really got me wondering about the whole child protection business. And then there was an opportunity to do a PhD um up in Scotland in a place that I didn’t really know where it was geographically, and that that really changed my life. So I went up there and the PhD I did, although I was based in nursing, was my PhD was in the social work department. So my PhD is in social work, and it was specifically on child protection. Um, and that really was the start of my research career, and I haven’t looked back from there. Um, so I’ve worked in lots of different places, and not all of them have been in nursing. I’ve worked in education, I’ve worked in social work, I worked for three years for uh a children’s charity organization, um, and I’m back now in a school of medicine and leading up the nursing and midwifery department. Uh, but my fundamental post is a research post, and I’m professor of child protection here at the University of Birmingham, which is in the middle of the UK.

Colby: 7:12

I love that word serendipity, and uh a previous podcast guest, um wonderful Peter Wilson, he 86-year-old um uh child and adolescent psychotherapist, um said that life is like a series of serendipities, uh, which is somewhat of a um a magical way of of uh talking about, and as you say, you know, how life just seems to pan out in in a certain way, as it needs to for us, rather than in a you know, in necessarily in a very planned um manner.

Julie: 7:51

Oh yeah, indeed. I like that, a series of serendipities. Yeah, although sometimes it feels like a series of accidents, but you know hindsight’s always good. You can make sense of things.

Colby: 8:07

Yeah, yeah. And it is the case. I think when you’re um when you’re in the work, your your your focus is um is is kind of very narrow. And uh when you when you when you step back from it, and particularly people have said on the podcast when they hear their their um their bio being re read to them, they it is quite a common reaction to go to bit go, oh, you know, that’s I’ve done all that, or how did that all happen, you know, in in the lead up to this this time? Yeah, yeah.

Julie: 8:45

Indeed, yeah.

Colby: 8:46

Yeah, and you have had a qu a very varied um career um by the sounds of it. Do you are there any particular um theoretical orientations or or um practitioners, theorists in the area of child protection that have been of particular um or ongoing influence uh to you and your work?

Julie: 9:15

Um yes, I guess there are, um Colby. I think one of the things that I’ve always been really keen to do is to take models or theories that have been used in a completely different context and see if we can learn anything in in child protection from applying those models within within child protection. So um and we’ve we’ve done a lot of work on that, written about that a lot, and some have worked quite well and some have failed dramatically. Um, but there’s always there’s always learning in those. I think the the model that um probably is fairly common and most people would use is the um socioecological model. So John von Brenner’s um five-stage socio-ecological model, a SEMP. Um and and I we’ve used that in lots and lots of different ways. Um, I think I think it’s it still holds really well within within this work. So, you know, um taking things from both the what are the things that we can do individually that we can or can’t change, probably we can’t change a lot of them, and then within a parental sphere, then the broader society, and then the whole political milieu that we that that we work with and and and so on. So working outwards from in and looking at the different factors of influence within that, because these things don’t happen at an individual level. Um the other theorist that I’ve really used and I really um even from my PhD work is um Aaron Antonovsky’s Solutagenesis. And it’s interesting. Well, we’ve just come full circle with that one. So um Antonovsky was a um someone who who looked at theories of you know the theory of pathogenesis. So pathogenesis is what goes wrong. You know, we get ill because something’s gone wrong, there’s some bug or something that’s gone wrong. Whereas solutogenesis is the opposite of that, is saying, well, what keeps us healthy? So why do we stay well? And uh people often see that as resilience, but resilience is often an individual thing. So you you didn’t do well after you were abused as a child, and somebody else did quite well. So so you’re a bit of a failure and they’re a success because they had individual things that they were more resilient, and it makes it individual. Whereas Solutogenesis is saying, well, what are the things that are around us that help somebody be resilient or um or or do well? So these things are not unusual. Um we know really we know really well within child maltreatment that um things that really help are uh having supportive adults, they may not be your parents, but other people who are really supportive in your life can really help you. Having um consistency and somebody that you can look up to. We we know all of those things, and it’s not down to an individual child to be able to thrive. It’s it’s it’s a it’s a whole load of societal things around it. So the whole concept of solutogenesis for me has been really, really important. And I wrote a paper about it many, many years ago, um, and applying that within child protection. We just got a grant very recently where we’re looking at that again and saying young people who’ve had adverse experiences can very often end up with long-term mental health consequences, for example. Um, but what happens, what are the things in between that have been protective for them, that have helped them stay well and not get ill? So trying to unpack that. So it’s really nice for me to see that come full circle. So I suppose to your original question, and I hadn’t thought about it till you asked me really, was salutegenesis and um a socio-ecological model are probably being the most helpful. Um and of course, there’s lots of other theories, and you’ve got up on your screen here about promoting resilience. So there you go, you can add solutogenesis to that. But attachment and strong attachments and secure attachments are obviously something that we we think about and take very seriously within this field.

Colby: 14:20

There’s a lot of really interesting things that you say in there, and and it’s interesting that you came to attachment at the beginning because uh sorry, at the end there, because um John Bowlby, the original progenitor of of attachment or attachment theory, an architect of attachment theory, was also known to um take knowledge from other areas of endeavour and apply it uh and try to apply it in um in the context of what he was observing about um in relation to children and young people, uh including those who had been experienced considerable separation from their birth parents. Um so that and I the other I have also been a little bit kind of rascally in that way. I I think of it as being rascally, it probably isn’t. I’m probably just uh part of that that um ongoing tradition, but um it it is something that is of great interest to me how we apply um other areas of scientific endeavour in uh in into child protection, out of home care, social care. Yeah. And in particular for me, one of the things that that I’ve done is um is uh articulate a way of thinking about uh learning theory, uh Skinner’s learning theory in uh uh in attachment. And in fact, the uh there’s a little story at the beginning of of uh each of my attachment books about mice. There was a it was a story of three mice and then it was a story of four mice, an attachment story. Uh there’s been two editions of the book. Now those mice are you know line up with the rats and Skinner’s operant conditioning experiments, his learning experiments. And interestingly, uh my uh argument is that the the rats who receive inconsistent responsiveness to their needs are very alike our children who who um can’t be safely cared for at home. So that you know, in that way um I’ve I’ve um practised similarly, I guess, to to what you’re talking about and and what um and what was uh um important to Balby back in in the beginning with attachment uh theory. Yeah, yeah. The other thing that you that you you were talking about is uh is and is of uh interest to me is uh um is about strengths. I mean uh basically I could the solution uh let me see if I can say it properly at this time of the day after a long day, but solution solution I can’t say it. What is it? Solution Genesis. Solutogenesis, yes. So that that’s um in child protection we we we spend a lot of time we do spend a lot of time on what’s wrong or what’s going wrong. And I think that that given the nature of the work that that impacts us. And it it it over time it impacts our capacity to um to deliver services uh in this space. Um it’s it’s not uh if this a focus on what’s wrong all the time. Particularly, for example, if you you’re doing it in relation to the children, what’s happened to them, what’s wrong with them, you know, what what have been those impacts? The children internalise that stuff. So what we so I always argue that we need to have a and and I use uh um I take the the symbolic interactionist kind of philosophical view, which is um around uh or the looking glass self, this idea that that uh people see themselves as they experience others to see them, and children that is particularly so adults try to influence how other people see them. Um but children are very vulnerable to it. So I think that we need to balance our work with an appropriate level of acknowledgement of the harm that is done and the impacts of the harm that is done, but also on um more taking a more strength-based view. And if I’m understanding you correctly, I’m hoping that that that I’m not talking out of school to be talking about salutagenesis in that way.

Julie: 19:00

No, no, that that uh that accords very well.

Colby: 19:03

Yeah, yeah, yeah. That’s terrific. Now it’s not that they’re not the only um uh ways of thinking about the work um that you are known for and and um for which I approached you. Um I’m also aware that you’re very interested, as I read a bit in the bio, you’re very interested in seeing um child maltreatment as a public health uh concern. Can you tell us a little bit more about that, what you mean by that, and perhaps any any um research or uh or other endeavour that has occupied you in relation to that?

Julie: 19:46

Yeah, I think um I think having a public health approach or a mindset towards violence, towards abuse and so on now is is not particularly uncommon. I think many child protection systems are are based on a public health model as opposed to a more forensic model that we we used to use. Um so it it’s not it’s not that that unusual now, but it’s been a gradual shift, I think, that that we we tend to see see things. So this fits in very much with what I’ve already talked about in terms of socio-ecological models, all the different influences that that that come to us. But if if we look at things like um in in public health, the the one model that people, the one analogy that people use a lot is that here’s and you’ll have heard this, but here’s this river flowing down, and we’re stood at the edge of the river, and we can’t work out why all these people are floating past in the river, and we keep children in particular, we and we keep hoiking them out, and some of them um are already dead, some of them we’re we’re busy giving them resuscitation on the sign, bringing an ambulance, sending them off to hospital or whatever, and and we’re so busy concentrating on pulling people out of this river that we don’t walk upstream to see, well, why are they falling in the river in the first place? So, are they being thrown in? Are they being pushed in? Are they jumping in? Is it an accident that they’ve just fallen in or whatever? And and can can we do something further up the river, upstream, to stop them falling in in the first place? So um lots of our child protection endeavors have very much been about here’s abuse has already happened, how do we actually try and um prevent secondary trauma or prevent the trauma of that getting worse? How do we help people recover? And of course, those things are really, really important, but a lot of our effort has been at that, and taking an upstream approach to that is say, well, how do we stop people falling into abuse in the first place and trying to protect them from that has not been entirely our approach? It has been over recent years, but it’s quite hard to do because um within a child protection world, as we know, that um there are lots of reasons why, and we don’t always know what those reasons are, still we don’t know enough about that. But why do you why do children get abused or neglected? Um, why do some parents not don’t have the parenting skills to deal with children or to uh to to be good parents and so on? So, and what do we do about that? And how early do we start with that and and so forth? And and anyway, even when we do all of those things upstream, there are still people who fall into the river. So we still need downstream efforts to bring them out and help them recover. So I for me it’s been really exciting, I think, to see a lot of our efforts move further upstream, um, but that we can’t solve it on our own. So, you know, I go back to another really big health concern was um that made all the difference was the intro the introduction of seat belts in cars. So you were in a car accident quite a few years ago, you would before before seat belts, you’d pretty much be either dead or really severely injured. And introducing seatbelts just cut all of that injury and the trauma of being in a car accident down tremendously. But it wasn’t just to do with the technologies in in cars that introduced those seatbelts, it was also to do with um making safer speed restrictions, it was to do with making better roads, it was to do with improving engineering in cars, it was also to do with um getting a whole uh appeal going so that people understood that it was important to wear a seatbelt. Um, you had to get it to be law, and I think most countries now have a law about that and so on. So it wasn’t a single effort by some small campaigner who could see people were dying in car accidents. It it took a whole industry from politics right down to individuals encouraging their families to wear them. And I I suppose that’s where I come from within child maltreatment is that it isn’t just one person or one um profession or one discipline that can change things. It needs the whole effort, and we need governments behind us um to be able to change those things.

Colby: 25:09

What what do you what does that look like? Like what do you think needs to happen that would or what sort of interventions would you think reduce the incidence of child maltreatment and and what what evidence exists that’s in in support of that?

Julie: 25:30

Okay, it’s um it’s a good question. I think the the state of our evidence is particular is is a bit poor. So um probably not so much in Australia, but here in the UK, we have a fantastic thing of thinking, oh, what’s the next tiny new intervention that’s going to work? Um we’ll pluck it off a tree and we’ll often borrow it from the Americans, um, and we’ll change it around a bit, and um, we’ll say this is our new intervention. We’re gonna throw great effort at it. So um loads, loads, family nurse partnership, sure start, all sorts of different models will throw everything at that. And then we find it difficult to get the evidence, or we have some evidence that it works, but then the next shiny new thing comes along. So parenting programs are uh are a really good example of this. There are hundreds of different kinds of parenting programs and or assessments or whatever we’ll do, and if it could be graded care profile, and we’ll use that, or we’ll use signs of safety, or we’ll use triple P or blah blah blah blah. There’s there’s hundreds of them.

Colby: 26:50

I’ve written some.

Julie: 26:52

Yeah, well, well, exactly.

Colby: 26:54

Could I even I was riding one?

Julie: 26:56

Were you? Well, there you go. Yeah, and and they the principles of them are good, and we know those principles work, but they’re costly mostly, and they’re resource intensive, and they don’t work all the time. They work with some families, but not all families, and they’re quite hard work, and and people often want quick wins, and so oh, we’ll use this one. Oh, no, no, we’ll just now use move on to this one. So we’ve um very recently we had um uh small funding to evaluate a particular model of safeguarding in in a in a local area, and they’d thrown everything at it. It was, you know, this was going to change the world. And six months down the line, they found it hadn’t really changed much, or in their heads it had changed a lot. Everybody really liked it, but there was no data to support that, or we couldn’t get the data, couldn’t link the data that showed that. So that’s too difficult. So they’ve now dropped all the funding for this fantastic shiny one and gone on to another one now, and we’re going to do that one. So I just got to watch the space because I’m gonna give it a year, 18 months, and there’ll be something else. So I’m trying to come back to your question here is that what would make the difference? I think that we have a lot of evidence about the kinds of things that work or show promise. But what we don’t have is a package that definitely shows this works and really makes a difference enough for us to have enough evidence about it and move on. And that’s where I come back to this whole um public health approach is that yeah, w we know probably that three or four children a week die because of maltreatment. And an awful lot more than that are uh really affected in the long term because of being m maltreated. And if it was those numbers of children who were dying of or affected by polio or meningitis or anything else like that, there’d be an absolute outcry and we would really throw a whack of resources at it and and and do something about it. And unfortunately, with maltreatment, there’s never going to be a point where we can give a vaccination about it or or stop it like that. We’re never going to find that magic bullet that that cure all um for it. And that and that is a problem because that’s what people seek and that’s what people want, or it’s just solve this. So um if there was one thing that we could if there was one magic bullet and it Isn’t the only magic bullet, I would say that the one thing that we could do that would really, really, really have a massive influence on child protection is to um eliminate poverty. All right, so uh I’m not saying that uh poverty causes uh child maltreatment, but there’s a very strong association and we know that it can exacerbate difficulties and stresses for people and so on. And if we were to deal or if governments were to deal properly with poverty, that’s the one thing that I think we would see an exponential decrease in in child protection cases. Um but that isn’t going to happen.

Colby: 30:51

Yeah. It’s one of those things that I you d there have been time across my career over the past 30 years that you could almost not say that, because that would somehow imply that um child protection was uh sorry, child maltreatment was an issue amongst the poor. And and that wasn’t and it’s not uh socially or political politically correct to say that. But but certainly poverty makes life hard. And uh when you put people under hardship, then the cracks the cracks can open up, the cracks can occur in the way in which they approach life roles and relationships.

Julie: 31:36

You’re absolutely you’re absolutely right. You know, poverty hits everybody hard, and we’re seeing an awful lot of that now with um increased rises of that. You know, most parents, almost all parents, love their children and want to do the best by them. Absolutely they do. Um but like you say, uh poverty causes those cracks, and very often that falls on um the poor more than than does so than it does those who are more socioeconomically well off. So it is easy to be a good parent, or is the easier to be a good parent if you’re not worrying about uh where your children play, who they’re playing with, who’s coming in and out of the house, whether you can put food on the table, whether you’re gonna have to do something else to get food, whether life’s just been so difficult for you that and you have other challenges with your mental health or with substance misuse, or um you’re trying to deal with domestic violence in the home. Uh and on top of that, you don’t have enough money. It becomes really difficult. Yeah. And it’s not to say that uh at all that maltreatment is something that’s the domain of the poor, not at all. But there’s a very close association, and it’s there’s irrefutable evidence about that now, I think.

Colby: 33:17

I recently I had um Ben Perks on the podcast, and um I think he has an appointment at the University of Birmingham too, and he he’s the head of policy and advocacy and child protection and child development at um UNICEF. And he’s written a book on about you know how we go about um eliminating child maltreatment from a public health uh well, how we go about eliminating child maltreatment, and he uses very much that a public health model. And I think I think poverty is is one is a big aspect as you as you talk about just making life a little bit easier, less harsh for for parents, uh supporting parents and um supporting parents um in his book he does talk about things like um you know paid uh paid parental leave. The only problem with with that is that the poor often don’t have um, you know, in in it certainly in my jurisdiction, the poor don’t always have um those opportunities because they’re they’re not always in work. Um I don’t I think which is not to say that I think it’s it’s a bad thing. I think paid parental leave is something that the um that governments can easily do to relieve hardship for um working parents. I also think uh Ben also talks about he does actually talk about parenting programs, and you’re right, there’s a plethora of them. Um but the but we we do have parents who um and I think in my jurisdiction I recall that um that the point was made that that um a lot of our children in care at any one time are the children of children who are in care. And there’s and there’s the there are certain families where intergenerational transmission of of maltreatment is is a significant issue. And um there are there are ways in t we can I guess deliver family support uh including um training on how to um yeah on simple basics around parenting that they they that the parents themselves may not have really uh had exposure to um during their own uh growing up years. Um yeah, access to access to child minding, uh to child care. Yeah, there are I I think there are things that that would help. Um but we yeah, uh we and we need to do them to develop the oh the it is a perennial problem, I think, that what we we know what we think should happen, but it’s been such an such an underresourced and perhaps in some ways under-researched uh area, particularly around things like what we’re talking about, that we’re trying to make an argument for additional funding in circumstances where we just don’t have the data to back us up, I think. And you know, the another thing I would say about, and this is something that I’ve actually been thinking about a lot today, is that whatever if you did, for example, if you’re doing um a parenting intervention, that you’re doing parent training, parent training in and of itself will not work unless it’s in a a supportive milieu, you know, like it could it’s rolled out in a certain milieu where people are engaged with an with with an an entity that um that supports them, that develops, you know, that has a working relationship with them, and um allow allows them to um to be able to feel safe and supported and think think about the role, think about what’s being imparted to them. I think yeah, child uh um kind of like placement preservation services, uh child and family services, those things do get funded. Um But yeah, there’s there’s more that we there’s always more that we can do. Yeah, I I mean I think you you talk about that ecological model and going out and out and out, and so you in those circumstances you have to think about well, who are the people who are supporting the families and how are they supported so that they can be the best versions of themselves as as supports for the families or as or in training the families. And um, and what about their managers, you know, like who’s supporting them? So it just I think I think any endeavor has to occur, we have to be very mindful of the milieu in which we’re doing it. It can’t just be, as you say, a shiny new thing off the shelf, roll it out, and expect miracles to happen. There’s a whole system and layers of systems that that influence whether that would make a difference or not.

Julie: 38:52

Of course there are. There are key ingredients that we know we have to do. So um, in in neglect, particularly, we know that what you have to do is work with families long term, consistently, with you know, that a consistent support over a very long time. We know that most of our interventions, we can afford them their six-week intervention or an intensive 12-week intervention, and then that’s it. And we don’t have that sustained relationship with people over years and years that we need. That’s not what that’s not what’s funded. But we actually know that that’s what works and what’s needed.

Colby: 39:37

Yeah, it keeps me in mind because intergenerational transmission that of trauma and and you know, children coming into care whose parents themselves were in care is a is a real problem. And um that that I’ve been turning my mind to along with some other colleagues. But even on the podcast, we’ve talked about um aftercare services and uh you know when children well when young people leave care, and um there’s there’s some really good examples, including here in Australia, the Lighthouse Foundation would be one in uh Victoria, but also in India, for example, Udayan care, um, where there is lifelong connection to to the organization, lifelong um um sense of belonging, support, access to support through through those those organizations and and the way in which they deliver services. That you would imagine it’s it’s in those contexts that a set of principles that you want to impart or a or a way of approaching the parental role are m are more likely to stick, particularly in circumstances where the very things you want the the parents to be delivering, the kind of parenting home environment you would like them to create are the same as what they’re experiencing from that organization that is supporting them. Yeah. So it’s that yeah, it’s that I’m not sure if that that I think that lines that i is perhaps aligned with Bronfenbrenner’s model, but but I’m not restating that, but um how that would look in society uh more generally. I think I think I wonder whether we we need to be more caring and compassionate about uh the circumstances in which uh uh child protection uh matters or child maltreatment can occur. Um need to be more compassionate so that so that because I think it’s an intensely shameful experience for parents when especially when they when when they’re identified as having. And I think if we if there is greater acknowledgement that parenting is hard and that we didn’t always get the best possible, we we didn’t all have wonderful experiences of growing up and exposed to the best possible uh parental models. And in those circumstances where we did where people didn’t have good experiences growing up and they didn’t have that exposure to the best possible parental models, then rather than judging them and making them feel really bad for being inadequate, we need, you know, as a society, we need to uplift them, raise them up, lift them up. And I wonder about the relationship as well of the of um salutogenesis, where that fits in in all of that. Acknowledging that people have notwithstanding the the hardship, they have found a way to get by in many respects, not uh notwithstanding the ongoing struggles.

Julie: 43:19

Yeah, but it’s the circumstances that we put around them to bolster that because what you’ve just done is put it back to they have found a way to get through that, and and a lot of it isn’t that individual way because other people don’t manage that, but they have had we could be more thoughtful about making sure that individuals who are struggling or who’ve had those real adversities early on, that we put into place things that really can bolster their that resilience. So, you know, building their self-confidence, building their self-esteem, putting in consistent others who can be role models to them, even it’s not going to be their parents or or whatever. We we know that the things that are needed, um, and and we need to put those those in, you know. A very good teacher who just looks out for a kid can make the hugest difference. You know, we hear adults talking about that. Um, the person or the what really made a difference to me was that teacher was auntie so-and-so, it was the bloke down the road who just used to say hi and so on.

Colby: 44:40

Um it’s a fascinating area. Um and um I mean I just wonder what what what we need to what would you say if you if you found yourself uh before now I’m trying to connect with him and I see lots of posts about him uh in in the UK, the minister that’s responsible for out-of-home care. Josh. Anyway, I I won’t I won’t continue to struggle in case he listens to this podcast or one of his staff. McAllister, yeah, you’re in front of Josh. Sorry, Josh, in case you’re gonna listen or one of your staff does, but if you’re in front of uh Josh McAllister, um what would you what would you say to him about how we can improve circumstances for families and um make some headway in addressing this child maltreatment issue.

Julie: 45:44

Well, I think um Josh and his team have been quite fundamental in in trying to say well what what works what works best. Um and I don’t think there’s anything that you could tell him that they they didn’t know. It’s just being consistent in that approach and changing the system because the problem is the system. I think you know, most individual social workers or health visitors or midwives or teachers or police or whoever’s working within the system really want to do well by those families, to do well by those children, really care, care passionately, take it really personally, go out of their way to make things better. And we you hear those stories probably not enough because we hear the ones where things have gone wrong more than we hear where things have gone right, but that we haven’t had a system change that supports um a consistency in in helping people bring together those those resources. So we hear of um social workers with huge caseloads, it’s just not possible to deal with that. Or bringing in agency staff all the time, people having or then going off sick because their workloads are too high and and and so on. So where is our investment in it? And um the system needs to change for that.

Colby: 47:25

I agree. I I think that um one of the one of the one of the factors that um gets in the way of um um facilitating effective family support, um, as I as I mentioned earlier, is that is is the the role of the organizations, including statutory organizations and statutory child protection organizations and individuals that um that work in this space. So we we can implement universal home visiting and universal um parental access to parenting training and you know universal access to cheap child care and universal access to um parental pay parental leave. But governments can do all of that. And I think you know the the arg there is arguments that that would make some difference, but it’s the people on the ground who are rolling out some of those things, you know, especially in you listed a number of those, um, those voc areas of work or or vocation. If they’re sorry, I’m waving my hands around now and I’m hitting things, uh, getting getting excited. If we don’t ensure that they are uh you know they have the time and the space and the capacity to really think about what they’re doing, to have the time and space and capacity to be that person that that um that that people can look back on and say, you know, that that person really got me. Yeah. We don’t we want, I don’t think it’s too far-fetched to say that that people and the the practitioners in this space who are under extreme pressure, um, who are on the verge of burnout, if not already burnt out, who are experiencing moral fatigue and more um they’re they’re not that those systems that that have though you know too many of those people in it are not going to be able to um impact the um the the the issue of child maltreatment. And we need so it’s a it is the case that um I think some people make this argument that we need investment in the, as you say, in the organizations. That they need to be better resourced, better supported, the staff in those organizations need to be better supported. Um otherwise it’s a bit like uh you know some of our endeavors at least would be just tokenistic, and there’s not the societal, there’s not the organizational um milieu to support uh positive change.

Julie: 50:33

Yeah.

Colby: 50:38

Well, I don’t I I see a lot of Josh Josh McAllister on uh online uh because I get a lot of I get a lot of stuff from the UK. So it seems like there’s a bit of hope um amongst uh at least some of the people that I who’s who’s um who I’m connected with on online uh about what might be able to be achieved in the UK. Um and and maybe yeah, how do you feel? How hopeful do you feel about the future uh in terms of child maltreatment and and our capacity to do something meaningful about reducing it?

Julie: 51:19

Um I’m possibly less optimistic than you are, and less less positive than you are. I think that we go through periodic reviews of this, there’s an inquiry for this, there’s the report on this, there’s the oh let’s you know, um the review of uh Eileen Monroe’s review of child protection 10, 15 years ago and so on. We go through these cycles, um, but does anything really change? I don’t know that it does. Have our rates of maltreatment changed? Well, you know, I think there are probably some um reasons to be optimistic. They haven’t gone up hugely as far as we know, but we have got better systems of recording them now. So I don’t know if that’s artifact. Um but they haven’t got hugely better.

Colby: 52:22

Yeah.

Julie: 52:24

We’ll see.

Colby: 52:27

What what what keeps you kind of in this space? Uh you know, continuing your endeavours in this space.

Julie: 52:40

Um well I think it’s important, isn’t it? Um, I think it it is really important. Our children are always going to be our future, and if we can get them the best start, um then that’s going to make a whole difference to our whole um humanity. So uh do you know you it may only make a difference to one child, but each child may make a difference to ten others and so on. So and you can see, you can see that some people do well. So let’s try and harness that and help others also do well.

Colby: 53:25

Yeah, I think that’s a great message. Um building we can build social capital. Every child that whose circumstances we improve not only benefits that child, but benefits their life partner, their own children and grandchildren. So we build social capital in that way. Um so yeah, even it is the case, as you say, that even if it’s only one child, um hopefully it’s more than that. But you know, it’s worth it’s worth the effort. Yeah. Yeah. Yeah. And absolutely. And hopefully what we see in time, I think everyone everyone who works, I guess, in in public health and mental health and social welfare would anticipate that if we can build this social capital, if we can change the lives of of uh children who are experiencing hardship and improve their their circumstances, that the spend, the commitment, the energy that is put in there will pay dividends down the line in terms of you know public public um health or public public issues like mental health, addictions, uh, crime, um, and you know, and uh family violence and so on. We just need the we just need the research, that you know the longitudinal research that is able to show when we do these things system-wide, when we make these these bold changes, we get we achieve these um much hoped for outcomes. We can and we can demonstrate that.

Julie: 55:20

Yeah, we do. Um and and we are getting we are there are people who are working in that space who are beginning to be able to show that cause and effect kind of thing between doing this will lead to this long-term outcome, and it was the intervention that made a difference. Um, but when we’re not terribly good yet at linking all of our different data um to be able to definitively show those things. So there is a kind of watch this space, but we are making progress, I think, and there’s reason to be hopeful.

Colby: 56:03

Yeah, yeah, that’s well, that’s good to know. Yeah, from a from a clinical psychologist who who’s you know, I’ve been in it up to up to my uh eyeballs for the last 30 years working. Uh I happily say to people, I’ve never been promoted, yeah. I’ve never never advanced in my career in the sense I’ve always just stayed at the coal face, so to speak, of um delivering um therapeutic care and therapeutic services, particularly psychotherapy services to children young people. So it’s nice this podcast is a nice place to kind of put my head up uh from the grindstone and and talk to people um in a more in a more um in a more general way and a and a more s system-wide way about work. So thank you very much for making the time, Julie, to come on. And uh and I wish you well in all your in your work, your work going forwards.

Julie: 57:11

And to you too, probably.

Colby: 57:14

Thank you.

Building Trauma Informed Leadership – A podcast interview with Tom Ellison

Why Clear Primary Tasks And Brave Authority Transform Children’s Homes

Clear leadership in children’s residential care starts with one deceptively simple question: what are we here for? Defining the primary task sounds easy, yet many leaders default to jargon or vague mission lines that can’t guide daily choices. When the work is complex and emotional, simplicity is not a luxury; it is a lifeline. A crisp, jargon-free description of the primary task anchors decisions, training, and supervision. It shifts a home from reacting to crises toward intentional, therapeutic care. This clarity also helps new staff, who need a map more than a manifesto. When people can repeat the task in a sentence, they can align their actions to it, whether they are mopping a floor, writing a risk plan, or de-escalating a distressed young person.

Alignment is the second pillar. Without a leader who actively aligns the team to the primary task, people drift. External forces like regulation and internal pressures like fear of not being liked pull focus away from children’s needs. Alignment is not a poster on the wall; it is a constant practice of naming the task, linking daily work back to it, and correcting drift. Good leaders repeat the “why,” set clear expectations, and draw straight lines between roles and outcomes. They accept the risk of being unpopular when decisions must favour safety, development, and enduring transformation over short-term comfort. Alignment turns a group of individuals into a team with shared direction.

Supervision is where alignment is maintained and understanding is grown. Two core functions guide useful supervision: alignment and understanding. Alignment asks whether work still points to the primary task. Understanding explores what pushes people off course, from regulatory anxiety to unconscious responses evoked by traumatised children. Staff need help to sort what belongs to them from what they have absorbed in the work. Leaders who can name projection, transference, and countertransference in plain language remove shame and increase capacity to think, not just feel. When anxiety flows up the hierarchy and containment flows down, teams feel held and can hold children better.

Risk management deserves plain talk too. In step-down and high-risk settings, the first task is safety. That is not opposed to therapy; it is the ground therapy stands on. Clarity about who is responsible for whom, minute by minute, prevents gaps that harm. Culture matters more than documents. A risk plan no one uses is just more paper. When staff understand the risks, the authority they hold, and how to handover responsibility cleanly, young people are safer, and the team is calmer. Framing the work in the language of safety, not only risk, also fits the therapeutic aim: to help children enjoy and succeed in the world, with relationships used consciously to support enduring change.

Practical training sticks when it moves from concepts to action. Many workers already know what “good” looks like. The real question is what gets in the way. Imposter syndrome, fear of authority, and regulatory preoccupation often block people from doing what they know. Effective leadership development surfaces these barriers and sets small, concrete next steps. Ask four questions often: what is the primary task, what does it look like when we deliver it, what gets in the way, and what is the plan? Answer them in simple words, review them in supervision, and tie them to daily practice. Balance doing with thinking. That balance is the heart of authentic leadership, and it is how homes move beyond buzzwords to real, lasting change for young people.

You can listen here:

You can watch here:

About Tom:

Tom is an accomplished Consultant and leadership trainer with over 30 years in children’s residential care, specialising in innovative leadership and mental health support for young people. Through Elevate Professional Development, launched in 2025, he delivers UK-wide workshops to strengthen care leadership. With 20 years of boardroom experience, Tom has consistently driven strategic leadership and service transformation. Holding a BPS-approved Psychology degree, a Master’s in Psychoanalytic Observational Studies, and postgraduate qualifications in Management and Strategic Management, he blends academic and practical expertise. Currently, he serves as Non-Executive Chair at AMMA Childcare Ltd, Non-Executive Director at Cedars Childcare Ltd and Empathy CIC, and advises the leadership teams of a number of organisations in the third and independent
sectors.

Related Podcasts:

If you liked this podcast interview with Tom, I anticipate that you will also like:

Simon Benjamin’s podcast interview about the importance of leadership alignment in trauma informed organisations:

You will also like hearing from Lynne Peyton on why the culture of an organisation flows downhill:


Transcript of the podcast interview with Tom:

Colby: 0:00

Hello and welcome to the Secure Start podcast.

Tom: 0:05

If I describe to you something you already know in a way you’ve not heard before, the rest of the programme is to explore why you’re not doing it. Dealing with imposter syndrome, for example, is that can be a barrier to people fully taking up their role and taking up authority. The job of leaders is to help people. In this 90 minutes, I want to give anybody that attends something that they can walk away and use. The more jargon you can deploy, the smarter you look. Whereas I try and go the other way and say, Well, let’s try and express this really simply. What does a good outcome look like after a residential experience? Well, you would want those children in adulthood to be able to enjoy being in the world and to succeed in whatever form they choose to succeed. Is once we’ve got clear about primary task, what are we here to do? The thing that naturally follows from that is alignment. Without a leader who’s clear about the primary task and who is actively aligning people to the primary task, people will end up aligned all over the place. An essential quality of leadership is to align the team to that primary task. That you could have a feeling that you don’t have a valency for, it’s not yours. You picked it up from one of the children. If you don’t understand that, if you’re not helped to understand that, you might think it’s you. Then in an effective organization, the way I describe it is anxiety feeds up through the system. And what should be coming back down is containment, is containment. Processing the anxiety, metabolizing the anxiety and thinking with people.

Colby: 1:42

Hello and welcome to the Secure Start podcast. I’m Colby Pierce, and joining me for this episode is a highly experienced social care consultant and leadership trainer. Before I introduce my guest, I’d just like to acknowledge the traditional custodians of the lands that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Tom Ellison. Tom is an accomplished consultant and leadership trainer with over 30 years experience in children’s residential care, specializing in innovative leadership and mental health support for young people. Through Elevate Professional Development, launched in 2025, he delivers UK-wide workshops to strengthen care leadership. With 20 years of boardroom experience, Tom has consistently driven strategic leadership and service transformation. Holding a BPS-approved psychology degree, a master’s in psychoanalytic observational studies, and postgraduate qualifications in management and strategic management, he blends academic and practical expertise. Currently he serves as non-executive chair at AAA Childcare Limited, non-executive director at Cedars Childcare Limited and Empathy CIC, and advises the leadership teams of a number of organizations in the third and independent sectors. Welcome, Tom.

Tom: 3:46

Thank you. I’m quite humbled by that introduction, so thank you.

Colby: 3:51

Well, it’s all you. Yeah. People um often comment about uh having it’s a weird thing having your your professional life, I guess, um reported on in in that way. And uh a couple of people said, Oh, I’d like to meet that person, you know. It is yeah, he sounds impressive. Yeah, and for other people it’s just very awkward um to to sit and and hear that. But yeah, you know, um, but it is a it is an impressive career, and I I should say uh at the outset, um, I approached you after seeing um a post on LinkedIn about uh psychoanalytic leadership, uh no psychoanalytic supervision workshops that you were delivering. Um, and I thought, oh, that’s that’s right up my alley to have on uh here on the uh Secure Start podcast. So um I yeah, I approached you and here you are.

Tom: 4:55

I’ll try and be suitably smart and impressive.

Colby: 4:59

I’m sure it’ll just come naturally. Um before we we we really get into it, I just thought it’d be interesting to hear a little bit more about you, how you came to be um working in in this area, and um yeah, what you do, what you what what you were you do in an average week or an average month uh as part of your work.

Tom: 5:27

Okay. If I if I start at the beginning, I start sort of it’s easier to lead in than go backwards. So um I was interested in psychology as a teenager. Before the internet, there was a bookshop uh in my hometown where there was a psychology shelf, and I’d go there and peruse the books and eventually buy the books. And um, so I was interested in psychology from 13, 14. Um I ended up going to university and doing a degree in psychology, traveled a little bit, and then when I got back, was kind of determined I want to use this degree to do, I want to work in that field. So um I did a little bit of work in the youth service and then saw a role as a residential, I think it was called residential social work back then. That’s a protected title now, so you can’t call it that in the UK, usually called residential care workers. But I um I applied for that job not really knowing what it was I was implying for. It sounded interesting, and found myself working in a psychiatric, a child adolescent psychiatric unit within a residential school. I think I was 22, 23, something like that. Yeah, so there was not much age difference between me and the oldest young people in that service. I think there’s like three or four years between us, something like that. So I did that for I think I was there three years, and then uh being an ambitious soul, I wanted to progress and move forward. So I took up a role in a charity called the Together Trust on Greater Manchester and worked there on an offer 10 years. And then while I was there, um I started a master’s program with the Tavistock. As a result of that, I kind of branched into working for an organization called SACS, which you might have heard of. Um, and SACs were delivering treatments, treatment programs, residential treatment programs, specifically for younger children who’d experienced sexual abuse and who in the main were demonstrating sexualized behavior themselves. So I was there for five years as a deputy director, and then I went to Britt Mellencare as a director. Um, that was more forensic, that was more awful lot of children who were some of them were a risk themselves, some of them were a risk to the community. So uh a lot of risk management involved in that role. So I did that role, and then I went to be the director of a therapeutic community. So I was uh director of community at Thornby Hall for roughly two years, and then uh went to an organization called Young Foundations, which was um not in a good state when I arrived. And um myself and the leadership team there developed Young Foundations to be a um the UK’s largest provider of tier four step-down services. So for people watching in other countries, tier four step-down meaning uh children who’ve been in patients. So children who’ve been in patients in hospital, usually on locked wards, we would offer pathways back into the community. But again, a lot of risk management, a lot of clinical support, psychiatry, clinical psychology, psychotherapy, sometimes things like OT and speech therapy as well. Um, so I was in the leadership team of that organization for eight and a half years. I left there late 22. I was going to go, I was I was talking to an organization about joining them as a chief executive. And halfway through that process, I kind of realized I wasn’t feeling it. And thinking I’ve just come away from eight and a half year stint uh in the boardroom, and I’m not sure I want to jump in to another one. And uh during that transition, I’ve been approached about some consultancy. So um I just followed that up and I ended up consulting to a local authority two days a week for initially. I think I was meant to be there for 12 weeks, and it went on for 18 months, and that was helping develop their residential services, which were pretty good to be fair. The governance, the governance needed work, but actually the work going on at the coalface was was was very good, actually. Um, and from there that built out into a consultancy. Um, and then this year um I’ve started to deliver leadership programs and leadership. Because what I found what I was doing in the main, particularly the non-executive work, is I am coaching and advising leaders. So I’m coach and advising the board, or I’m coaching and advising the senior management team. And so and I’ve always been interested in that space. I I ran development programs internally. Back when I was at SACS, I was involved in the development of uh uh a degree program in therapeutic childcare. So I’ve always had a leaning towards people development and um and so the the the leadership stuff that I’m delivering now combines that background in operational leadership with some of the stuff that are picked up at the TAVIS stock and working in organizations that had a psychodynamic, if not psychoanalytic, leaning. So now that so the the supervision training that you saw, uh I delivered, I delivered one of those last week. And the the the early part of the day is about leadership in a way you might expect to see on a an MBA program or a leadership training. So there’s there’s some basic building blocks that need to be in place, but then as we move into the afternoon, there’s an awful lot of stuff that I think you would recognize as a psychologist and a therapist about um um projection and containment, transference and counter-transference splitting, the things like that that do crop up in the work. Yeah, that are thing if you’re an operational manager, it helps to see it, it helps to understand it. Um, I’m very um careful in setting boundaries about what are the limits to doing that kind of work. That the that so noticing you know transference effect in a key worker relationship is probably useful and helps you think about what’s going on and what the needs of the child might be and what support the staff might need, but it’s not therapy. And and so and so drawing those boundaries uh when you when you’re going into that area is I think is quite an important part of the work. So I think that’s the journey. So now I have a portfolio career now, so I do uh the leadership stuff through Elevate. I um I’m a non-exec director for three different organizations, and I and I consult. So um which is you know it’s always advisory. So you know I think I’ve been I’ve been invited to step into operational spaces before now, but I’m quite um I’m quite boundaried about that. And my my job’s to advise and help. It’s not it’s not to actually come and do the work.

Colby: 12:32

It’s interesting, isn’t it? It it does it it’s not dissimilar in some ways to how my own my own career is uh is kind of unfolding. I am still doing a lot of um psychotherapy work with children and young people who are recovering from multiple adversities. Um, but certainly uh that more consultant role to organisations and and supporting and as well as um uh supervision, consultant supervisor type roles has become more and more uh an aspect of my role and uh of my work, sorry. And I’ve you know, and I for example, I’ve I’m doing less and less training these days and moving more into the development of individuals and teams in a consultant and supervisory way, as opposed to delivering standalone training.

Tom: 13:31

I th I think I’m merging the two.

Colby: 13:33

So yeah, it sounds like it.

Tom: 13:35

Yeah, so so certainly the leadership program that starts in November. So I’ve developed a 12-month program, and a third of that program is coaching. So, so it the the the the training bit to introduce principles and concepts and ideas, and throughout that program, and and actually pretty much everything I do, I I emphasis the need to have some self-awareness or develop increased self-awareness through the program. And so I think I’m doing the same thing every time. I’m introducing some concepts and ideas that might be helpful in the leadership task, and then I’m exploring okay, what are the barriers to you engaging in this? Because the way I describe it is quite often in the training element, I’m telling people things they already know. Now I might be telling them in a way they’ve not heard it before, or describing it in a way they’ve not, or framing it in a way they’ve not heard it before, but I’m telling people things they already know. So the the purpose of the program then is okay, if I if I describe to you something you already know in a way you’ve not heard before, the rest of the program is to explore why you’re not doing it. And so which is usually it’s it’s internal stuff. You know, we we started um you know, you after your introduction, my reaction was the voice at the back of my head telling me that’s too impressive, that can’t possibly be it. And so and and dealing with imposter syndrome, for example, is that can be a barrier to people fully taking up their role and taking up authority. And I think for me, the biggest issue that I repeatedly run into in leadership situations is uh um people being hesitant to take up the authority that goes with their role. You have to take the risk. Yeah, I think the the way I frame it is you have to take the risk of not being liked. To to take up leadership fully, you’re risking uh rejection, you’re risking losing connection, you’re risking, you know, if you if you put the needs of the organization first, you are risking quite a bit. And I think that’s where people hesitate. So they’ll they’ll get into a leadership role, they’ll be doing the things they’re supposed to be doing, that we’re going to the meetings they’re supposed to be doing, that we’re sitting in supervision, for example, which you’re not we’re going to talk about. So you’re you’re acting out the things that you’re supposed to act out in that job, but maybe what you’re not doing is taking up authority, which is which is embodying the responsibility, accountability, and authority that sits with the rule.

Colby: 16:18

And that would be an interesting thing to explore um as to why why they just hearkening back to a it was almost like remember the old movie uh Harry Maguire when he when he was it Harry Maguire? No, that’s that’s the Manchester guy. Um what was it? It was a Tom Cruise movie. Um with the Jerry Maguire. Jerry Maguire, there you go. Some people might edit that bit out because I’m gonna leave it in because of course Harry Maguire plays for Manchester United. You’re not far from Manchester, he scored the head of winner, much maligned former captain of the club. Anyway, so I’ve had him on my mind a little bit today because one of the sons is a massive Manchester United fan. Um remember in Jerry Maguire, he bit the his the the love interest is in a gathering with some um with some women and and uh and he he turns up and starts you know uh making all sorts of statements about um you know his his affections towards her, and she says, You had me, what did she say? You had me at the door or something similar like that. I had exactly the same uh reaction in my own mind then when you when you said about people um uh telling people what they already know, which I think is a really good start in any training endeavor or any supervision endeavor, but then moving on to talking about why they’re not doing it, which is you know akin to saying what’s what is getting in the way of you um being able to actually practice those things that you already know. Um you mentioned also a number of concepts a little bit earlier that um I guess most listeners or many listeners to this podcast would recognise as being concepts or constructs that are related to psychoanalytic thinking and psychodynamic thinking. I’m just wondering uh about other influences on your peer, uh on your sorry, on your career uh progression. Are there uh people important people or or important theoretical frameworks?

Tom: 18:40

Uh in terms of theoretical frameworks, I’ve cycled through all sorts of things. So so I did the psychoanalytic thing quite deeply in in the noughties. That that you know, I did I did a master’s in psychoanalytic observational studies and went into analysis myself, and I went down the avenue of training to be a psychoanalytic psychotherapist and then realized I’d probably be a really terrible one. And turned and and by that point my my day job had developed into you know, I was I was I was in roles with director in the title. And so I thought, well, actually, I enjoy being a manager, I enjoyed being a director, I enjoyed um helping people in that way because I think that’s what leaders do. I think leaders help people, and and I usually add a caveat to the end of that, and help comes in many forms, so so helping people sounds uh lovely, it sounds really pleasant that you know I go to work every day and I help people, but sometimes help involves a difficult conversation or or even a difficult process, and so um I kind of arrived at at the well, I I think the job of leaders is to help people, and um but on that journey I I’ve been influenced by all sorts of things. So um yeah, I’ve studied uh management and management studies at quite an academic level, uh, which is quite dry. Um but I’ve also picked up a lot by just doing the work. I think early in my career, um, when I was a practitioner, when I worked with the children, the it seemed like attachment theory was a new idea. So I remember I’d been in the work for five or six years. I’d I’d been working directly with children in residential settings in their homes for five or six years, and and then there was suddenly I was put on the list to go on an attachment training, which I got very excited about. I thought, oh, this is great, this is this is exactly what I want to be doing. And I went on a day of attachment training, and I learned about avoidant and ambivalent attachment styles and disorganized attachments, and I learned about John Bowlby and Mary Main and the strange situation test. And I did this, it was a very full day, and I really enjoyed it. And when I went back to work in the home the next day, somebody said to me, So what are you gonna do different? And I didn’t have an answer. I really I kind of thought, okay, I’ve I’ve I’ve picked up some jargon, I’ve picked up some frames and ways of looking at things, but I didn’t really understand what I do with this, how do I apply this? You know, and so when I’m developed training, even if I’m doing, I do some 90-minute webinars that I tend to give away. But even on those, I’m very mindful, I remember that experience, and I’m very mindful of in this 90 minutes, I want to give anybody that attends something that they can walk away and use in their in the management and leadership tasks, something that okay, I can use that. So I I try to go very quickly from conceptual theoretical stuff to an invitation of okay, how might you use this? And uh I think pretty much every training that I do ends with tell me how you’re gonna use what you’ve used today. And I go around the room and get people to tell me how they’re gonna use it because it is it is that um application of the training rather than uh you know people can go on a training and be thoroughly entertained, and it makes no difference whatsoever in their career. And and it and training managers tend to measure training in that way, they’ll hand out a feedback form and you know you put smiley faces on and say how many, you know, whether you get a smiley face or a sad face dictates how good or not the training was. And I’ve always struggled with that a bit because I think surely the training, the the the value of the training, how good the training is, is does it actually change what people do in the workplace? And is that is that change enduring? Are they are they working in a different way 12 months later? Or is it just something they pick up, deploy a little bit of jargon in the workplace to show that they’ve been on the course and then go back to doing how they did things all along?

Colby: 22:59

I think I well, there’s there’s a lot in that. I think um the way I used to put it is that um training often um was focused on what people needed to know, uh, but didn’t really offer much in terms of what people needed to do. And there’s still plenty of training, I think, that is like that, that is very much knowledge oriented, right, and uh lacks um the uh it lacks um the provision or the delivery of um of a way of um turning your mind to how you’re going to implement this knowledge that you’ve been gained, you’ve gained. And I think the other thing that um you just said there right at the end is about in 12 months’ time people may they may have made a change but go back to how they’ve always practiced, or they may never have even made a um a change at all. They just had new concepts and and new ways of perhaps thinking about the work, which in itself is not a bad thing. Um, but there’s a there’s a statistical phenomenon, phenomenon, phenomenon. It’s getting late in the day here. I’ve been talking to young people all day. Um, there’s a statistical phenomenon called regression to the mean. And regression to the mean really um is is a phenomenon that that relates to in any change endeavor, you probably already know this, so this is just for the for our listeners um who haven’t heard it, but in any change phenomenon or change process, people uh will find it hard to sustain the change over time, and they’ll and they’ll often end up back where they started again over time. It’s really difficult to change habitual uh behaviors, including, for example, the way we relate to other people. And um, so that’s regression to the mean. People some people don’t change those who do, some people can mobilize effort to change their approach, but they’ll um but a good proportion of those will end up go reverting back to just performing in the role uh how they always have. And that that has brings me back to something that you said earlier about starting with where people know. Because it’s my view that if you start with where people with what people already know and already do, you you you cut out this phenomenon, or you have your best chance of um cutting out this phenomenon, and rather just focus on those aspects of the way in which people perform in the role that are um therapeutic, that are helpful, that are um able to be sustained over time. And um the the further importance of that, notwithstanding that it’s easier for people to keep doing the things, perhaps emphasizing certain things over other things, but keep doing the things they already know and do, um, is that it’s not as jarring for the young people because our young people uh can you know are very sensitive to inconsistencies and uh and they you know it does they don’t always react or respond well to them those inconsistencies.Tom: 26:27

I think you’ve said a lot now, so I’m trying to pick up the the things you’ve said, but the the the the thing about uh regression to the mean uh might mean that someone engages in a training, they change their behavior for a bit, and then after 12 months they’ve gone back to where they were before.

Colby: 26:45

That’s right.

Tom: 26:46

The the thing that I try to the way I try to address that is if you can change the way somebody sees their job, their role, and what their role is for, I think it’s less likely there would be that regression. It might happen from time to time, but it’s easier to snap them out of it, if it particularly if the supervisor can see it. So, for example, um on most of the trainings I do now, I’ll introduce primary tasks at the beginning of the training, which an idea from beyond. So from that kind of psychoanalytic, psychodynamic movement. But the the fundamental question, well, what are we here for? What what what what is the task that we’re here to do? And I I never cease to be surprised that in certainly in the UK, if you ask a the registered manager of a children’s home, and they might work within an organization that that uh builds itself as psycho uh as therapeutic. We’re therapeutic, we worked with therapeutic model. And if you ask a manager of a home, okay, what’s the purpose of your home? What are you here for? I’m always taken aback by how vague the answers are. There’ll be a bit of jargon thrown in there, it’ll be a bit vague. Words like nurture get deployed and therapeutic and so on. Without, and if you drill in to start drilling into those words, well, what do you mean by nurturing? And what do you mean by therapeutic, they run out of rope pretty quickly. And that’s not their fault. That that I think that’s I think one of the things in uh professional culture is we use jargon to distance people, we use jargon to try and you know um embellish our own understanding. So the more the more jargon you can deploy, the smarter you look. Whereas that I try and go the other way and say, well, let’s try and express this really simply. Because somebody who if you deploy a lot of jargon, how do you help somebody who who started in the work last week? And so um we spend on pretty much every training I do, the first hour and a half is what’s the primary task associated with your role? So if you’re a home manager, that a home represents quite a discrete kind of system. Uh yeah, you it links to a wider organization usually, but it’s quite a discrete system. So you say, okay, what does this discrete system do? What’s what’s the purpose of it? What does it do? I think if you distill that into a sentence or two sentences that are clear and free of jargon, it’s enormously helpful because I don’t think that leader can if they if they really commit to the task of okay, let’s let’s develop a primary, let’s develop an expression of the primary task, a couple of sentences. It’s very difficult for them to go back to where they were before because they see their work differently now, and there’s clarity about it. And and one of the things when I’m asking people to do that, I say, look, it’s unlikely you’re going to do this at the first time of asking. So you sit down. What does okay? So you’re the manager of a children’s film, and it sits in an organization and on the website it says it’s therapeutic. And maybe there’s some clinicians in and out of the service. Okay, write down in a sentence or two sentence what. What’s the primary task of that system? Um, I’ve never known anyone who just do it. I I they’ll they’ll write it, they’ll edit it, I’ll challenge it a bit, they’ll go back. And I and I quite often say, look, you’re gonna you probably if we did a training on a Friday, if you come back to that primary task on Monday and read it again, it won’t be right. It’ll need to be distilled, it’ll need to be worked on until you’ve got absolute clarity of what are we here to do. And I think that that the that avoids the regression to the mean thing. That if you if you’ve got actually, I’m really clear about what I’m here to do and and how I do it. So I use a phrase, um, it’s quite often people make the claim, well, we’re here to do therapeutic work with children. And the place that we get to is something along the lines of, okay, so you consciously use relationships in order to affect enduring transformation in children. Okay, there’s some big words there, but they’re not jargon. So you can’t it’s the conscious use of relationships because if you children, you know, a teacher in a classroom probably wouldn’t make that claim. They’re there something to do with uh knowledge and development and teaching. And a teacher can have a relationship with a child that is actually beneficial and helps the child to grow and develop as a human being, but the teacher isn’t consciously using that relationship. And so if you’re delivering therapeutic care residentially, the I try and boil it down and say, okay, what is it that you’re doing? Okay, it’s a conscious use of relationships. So you’re conscious, you’re thinking about the relationships. You’re uh and in order to um deliver, or words of that words of a similar word, uh, enduring transformation in children. Because again, the the enduring transformation bit, and I had a debate about this last week, is I’ve come there are people in residential childcare who believe their job is to make the children behave. So that’s so the job is to make the child. So so here’s a child behaving badly, you know, they they live in a home for 12, 18 months, and then they’re not behaving badly anymore. Now that is a good outcome. I wouldn’t I wouldn’t dispute it, that’s a really good outcome. But it’s probably because there’s some other transformation that’s gone on underneath that means the behavior’s not necessary anymore.

Colby: 32:27

Yeah.

Tom: 32:28

And so it it certainly in residential work with children, really thinking about what is it that what what is it that makes a difference? What do we do? What are we aiming for? And what do we use out is the conscious use of relationships. And the trans and it’s transformation because it is literally on a neurological level. You’re looking to change synapses and pathways in the brain, in order that I think I’ve got a slogan somewhere that it’s about um that they can enjoy and succeed in the world. Because okay, what does a good outcome look like after a residential experience? Well, you would want those children in adulthood to be able to enjoy being in the world and to succeed in whatever form they choose to succeed.

Colby: 33:16

That’s also an imp a difficult question for people to answer. Um, while you’ve been talking, I’ve been just thinking, yes, yes, yes. I love starting out with what are we here for? With the primary task. What do we do? Because I think what happens in social care and and various aspects of child protection endeavor is that the work is so confronting or you know hectic in in some way or or potentially even overwhelming, is that people stop thinking and just and do. And that and once you can get them, as you said, once you can get them to start thinking about the work that they do, that then that stops them from just doing it in a almost in a procedural way, which is where you get that problem of them going back to or or continuing to do what they’ve always done. So I love that idea. I think you’ve mentioned three things. Is is that that firstly getting people to think about what is the primary task or what is what is the core task of our organization. What do we know, and what what is getting in the way of us that delivering upon that. I think there, if I’ve heard you right, there are three really core aspects of of um training that you deliver in in these in this sector.

Tom: 34:48

I think I think the other thing to acknowledge is there are forces that will push you off task. So so in the UK, um you don’t have to talk to anybody involved in residential childcare for very long before the conversation turns to Ofsted and regulation.

Colby: 35:04

Yeah.

Tom: 35:05

And I and regulation is important, and managers in particular, registered managers in particular, and responsible individuals, which are statutory titles in the UK, um, they would be very ill-advised not to pay a lot of attention to regulation. However, that’s not why we came here. So, so in terms of and I think that has taken over a little bit. So I you you’ll see it on you know on LinkedIn, managers will put their Ostead rating now in their title, you know, outstanding or you know, good rated manager with Osted. And I’ve sat in interviews with managers where they clearly felt what I was looking for was somebody who can deliver very good Ofsted outcomes. Because the rate uh outstanding good requires improvement or inadequate. So that they’re rated. And the the ratings have consequences, you know, they have they have consequences for the organization, and sometimes they have consequences for the children, and so that is a very real, very powerful force acting on the question of what did we come here to do? And then there are other forces as well. I think that’s the one at the moment that I feel um eclipses occasionally the best interests of the children because the the managers become so preoccupied about their Ostead rating that they will become concerned that that a child that they might be caring for who’s struggling and um acting out or running away or you know uh pre presenting behavioral challenges, they’ll become concerned that that might impact their Ofsted rating.

Colby: 36:53

Yes.

Tom: 36:54

Now, actually, that’s not what we came here to do. We didn’t come here to achieve outstanding Ofstead ratings, we came here to um help children in a transformative process using relationships, and and sometimes there is there is and I know if there’s any Ostead inspectors listening, and I had a debate with one recently, they would say uh there’s no inconsistency. And I think I think you can have a situation where there’s no inconsistency, but I think that force is so uh dominant, it’s shaping the thinking of people in residential childcare in the UK.

Colby: 37:31

Yeah.

Tom: 37:32

Occasionally it eclipses the consideration of what does this child need from us?

Colby: 37:38

It’s one of those unintended consequences of um of regulation. Regulation is important for ensuring public safety. There’s and uh you you may not know this, but until the middle of last year, I’d spent 14 and a half years in various roles, right through to chair and deputy chair positions in our own national health practitioner regulation scheme in the psychology part of it here in Australia. So I I’m a believer in in regulation, but it needs to be light touch and it needs to ensure that um we don’t end up um scaring our you know our our service providers into becoming risk-averse and preoccupied with with um with regulation. And and you know, I think there’s uh including guests that we’ve had on this podcast, and well a number of guests on this that I’ve had on the podcast would agree with the notion that that probably the most important role of um a responsible individual or a leader in an organization in in order to achieve the therapeutic task would be to turn their mind to staff well-being, the people who are actually delivering services on the floor. And that um and that yeah, the I my concern would be who is facilitating that outcome where the staff are in the best possible place to be delivering therapeutic care if the responsible individual managers are so concerned about um regulation.

Tom: 39:24

Yeah, I think don’t get me wrong, regulation is a power for good. And so, in and if you look at the UK in the 1970s, the chances of being abused as a resident in a children’s home were incredibly high. It was it was almost a one-to-one relationship. If you’re in residential care, you’re gonna be subject to some kind of abuse, and I don’t think that’s the case anymore. I think I think I think when abuse happens in children’s homes, it’s unusual and it’s almost uh headline grabbing when it happens.

Colby: 39:54

Certainly is.

Tom: 39:55

And one of the things that’s contributed to that journey, that improvement without a doubt, is regulation. I think I’m I’m quite a big fan of the notion of authentic leadership. And a principle of authentic leadership is balance. So so the a leader leading, I don’t and I don’t think it’s the regulator’s fault that that um providers have become preoccupied with um regulatory outcomes. I I I think they’re looking for something to measure how good or not they are, and the regulator gives them a convenient shorthand for whether they’re good or not.

Colby: 40:31

Well, the work is tough, isn’t it? So you don’t get that many pats on the back necessarily. This actually that’s interesting, just quickly as a segue, in terms of what people find are easy and difficult to describe about the work. And you were mentioning that um that people in your in your experience um find it very difficult to describe the primary task just off the bat, if they’re asked. What are we what are we here for? You’d think that that was the easiest thing to say. Um I was go thinking of asking you what do they find easy to describe. I I’ll just let you know from my experience when I when I’m working therapeutically um with parent clients or or with um when I when I’m engaged, sorry, with parent clients or with with teachers of children that I see or with the uh caseworker from the statutory child protection organization, I’ll often say to them uh what how will you know that the service I’m delivering has made a difference? So what what are the positive things? What are the growth things that you you are looking to see? And and they again they just can’t they they really struggle to answer that question. Whereas they’ll they’ll easily tell you what all the problems are. They’ll very, very easily tell you the problem. And I think that has a bit to do, well, I know from a psychology point of view, it has a bit to do with how our thinking and problem solving, uh, how much our thinking is devoted to problem solving versus um acknowledging or paying attention to the good stuff.

Tom: 42:22

There was a there was an event in the UK last month, uh it was a very good event actually, but there was a there was an event about um it was for commissioners, so those who are commissioning and paying for children’s residential services and focusing on well, what do we mean by therapeutic? So if we’re commissioning something and it’s therapeutic, what is it that we’re commissioning exactly? And I got into a conversation with the commissioner there about tier four step down, which children coming from um sectioned under the Mental Health Act and being discharged into the community. And the uh the commissioner was saying, well, we want we want to know that the children are getting sessional therapies. And I said, Well, maybe I think you know, having run you know an organization that that does tier four step down, my primary concern was always risk management. It was the the top of the list is are the risks being managed? Because the the the children, you know, they found themselves sectioned under the mental health app, usually for the risks they pose to themselves. You know, and uh and they’re making a transition from something where the boundaries were very solid, as in locked doors uh and occasionally pharmaceutical boundaries, um, into uh an environment which by its definition is going to be a bit looser. And so the conversation there was I think the top, you know, if you’re making a list of what what do we want from a provider of tier four step-down services, I think that the the the number one isn’t therap, you know, sessional therapies with a clinician, although it might be on your list, but the number one needs to be robust risk management. And and that again, it was that was a version of the conversation of what are we here for, or or in that case, okay, you’re here to commission what is it that you’re commissioning, and how do you work out what it is that you need? And um I think that going back to basic principles um in whatever you’re doing is incredibly helpful. And the way you frame what are we here to do is really does dictate the outcomes. So if you’ve got a clear, I think if you’re a sessional therapist and you’re, you know, you’ve you you’ve got a therapy room and a child is coming in for therapy, in a way it’s hard to lose sight of what you’re there for. It’s kind of suggested by the space and the the time limit and the rest of it. If you’re a residential worker in a children’s home and you’re driving kids to and from appointments, you’re filling in paperwork, you’re mopping the floor, you’re preparing a meal, you’re cleaning the toilet, you’re going on a training course, all the things connected with that, I think it’s much easier because there’s so much variety in the task. It’s much easier to lose sight of well, what am I here for? You know, but how how do you align um and align align is another word I’m fond of using, but how do you align mopping the floor and cleaning the toilet with um transformational change through relationships? You know, it’s it’s easier to lose sight of it.

Colby: 45:44

Yes, uh, yes, that I think that’s that’s really quite interesting. And um I was also uh while you were talking about um risk management, I was I was just I was one wondering if you would um briefly you know kind of describe what you mean by risk management as a as a really fundamental aspect of the of the role.

Tom: 46:11

I think um, you know, if you think about services that look after children who present a risk to themselves, the risk management hits on a number of layers. So so you you you would want staff who are clearly orientated to risk management. And I know that sounds silly, but it’s not just the manager task. So I think again, in children’s homes, one of the things that happens is a manager will write a risk assessment, the staff will peruse the risk assessment, particularly if it’s full of jargon, it won’t go in. And then they’ll go about their business having forgotten about the risk assessment. So a lot of risk management stuff is cultural. It is about people understanding that they’re responsible for this child, understanding what the risks are around this child, understanding the sort of things this child might do and acting accordingly. And and the notion understanding uh the authority that sits with your role is important. So it’s so you don’t get to say, well, it was it was someone else’s. I thought someone else was watching that child, for example. So in in terms of risk management, there’s a link to governance, but but um who is doing what and when, who is responsible for what and for what period, and when is it handed from one person to the next? And that I know that sounds really simple, but where things go wrong, it’s usually where that that chain breaks down. So who was responsible for uh a young person who perhaps presented risks in one moment to the next? And in children’s homes, that stuff is complicated because you’ve got lots of moving parts and you’ve got things that might happen that pull you out of shape, like the telephone ringing or the doorbell ringing or another child drawing resources away. And so um it is very um, it sounds very basic, but it’s about who is doing what, where, and when, and who’s responsible for what, and and is the clarity about that on the ground? So if I come into a home and I am responsible for, and there’s I don’t know, three or four, five or six children there, and I’m responsible for the safety of one of those children because they’re being funded for one-to-one care by the local authority for reasons of risk. I need to understand that and it needs to be clear, and I need to make sure that if I need to step away from that child, I’ve clearly communicated with one of my colleagues and they’re going to step into the space. And so it’s it’s very um it’s very operational and it’s not that connected with um some of the psychoanalytic and psychodynamic or even or inverted commas therapeutic stuff that that we might might also discuss that that child needs. But fundamentally, that child needs to be safe, and and to create the safety, everybody needs to be clear who’s looking after that child and who’s responsible for their safety moment to moment.

Colby: 49:11

So I’m getting excited now because I was gonna say, well, I’m just a simple person as well. And I uh well, maybe not as well, but I’m a simple man with a simple message. And when you were talking about risk, the the little the mischievous part of me was thinking, are we talking what are we talking about with risk management? Are we talking about how we you know manage actual physical risks or or procedural risks? And I think there’s there’s some of that in it, but are we not also talking about safety and psychological safety, physical safety? And I think yeah, I think the way we talk about these things is um really important because I think a conversation that that uses the safety language over the risk language probably aligns better with the um the primary task that you that you’re referring to earlier. And um yeah, it uh the therapeutic task as such is to is to keep children safe, to do what we we as adults who are responsible for their care and management, uh what we what is expected of us uh to keep this young person safe, which is you know you can take it right back. It’s it’s it’s it’s parenting 101, isn’t it? Really? You you have a child, you you have a child as a couple, and um uh and when that child is in your care, the f you gotta one of the first things you gotta do is ensure that they’re safe at all times, both uh emotionally, psychologically, and physically safe, and and that their their other um primary dependency needs are being met. But um yeah, I I think the language, as I said, I love alignment as well. I think alignment is is a key construct in this area and and not well um used or thought about. I mean, I think it in in our work in social care and child protection, I’d love to see a lot more thinking about the work happening and and and to the extent that there’s a lot more thinking about it, I’d like to think a lot that there’s a lot more alignment.

Tom: 51:31

Um I think I think on alignment like after a visited. If I’m doing and it is pretty much true of every leadership training, do whether it’s supervision or whether you know a full leadership program, is once we’ve got clear about primary tasks, what are we here to do? The thing that naturally follows from that is alignment. Because if you think, okay, I’m working with leaders, so if a leader through some work we’re doing together, they reframe their primary task. And and again, it’s I’m not introducing them to new ideas, I’m just introducing them to a new way of framing it and thinking about it. It’s not, they’re not going to conclude, oh, I didn’t know that’s what I was here for. It would just be a okay, I’ve got more clarity of how I describe what I’m here for. And if you can describe it, you can you can repeat it. And so the the role of the leader is to then go and repeat that to the team. This is what I think we’re here for, and there might be a debate about that. Usually there’s not, but there might be a debate about that, and then over time, the job of the leader is to align the individual members of their team to that to that task. And I’ve I’ve got some graphs that are you uh graphs, diagrams, I’ve got some diagrams that are used in the training that that illustrate this very simply and very clearly. The idea of without a leader who’s clear about the primary task and he and who is actively aligning people to the primary task, people will end up aligned all over the place. There’ll be they’ll be the everybody will be facing in a different direction, slightly. Um, there might be some commonality, they’re looking in roughly the right direction, but they’re not looking at the same thing. And you know, I think that the an essential principle of leadership, as as distinguished from management, management’s slightly different, but as as an essential quality of leadership is to align the team to that primary task because that then becomes quite powerful. We all know what we’re here for, and we’re all coming into the workplace every day and moving toward that. You you end up leveraging off the power of the group.Colby: 53:41

Yeah. What what importance do you place on leaders um having regular supervision themselves and uh and and and training about uh some of these things that you’re talking about? What what importance do you put on that? How do you think about the importance of that?

Tom: 54:05

Well, as somebody who delivers this kind of training, I’d say it’s very important. Yes, of course, that’s the obvious in in terms of supervision. If you think about the frame they’re offered, so the frame is and we’ll we’ll take the manager of a children’s home, but it could be a school, it could be a residential school, it could be a fostering service. Um so you’ve you’ve got a manager who’s developed some clarity about their primary task, and their job is to align people to that primary task and move forward towards achieving uh those outcomes. For example, transformative change brought on by conscious use of relationships. So that’s that’s what we’re moving towards, and everybody’s aligned to that. Over time, what will happen is people, including the leader, will become misaligned. Other forces will like the regulator or like a crisis or you know, a lack of staffing, or um, or the children, you know, the the stuff that the children bring can pull you out of shape. And um so the manager’s own supervision should be helping them reflect on where they are, take stock of where they are, work out am I still advancing towards that primary task, or have I drifted off because I’ve been pulled out of shape by the things that just happen when you’re in these complicated roles. Um so I I would say that if somebody, if if you have a moment in time, it never happens. But let if you imagine a moment in time where you’ve got a team that’s arranged in a hierarchy, and the person at the top is perfectly aligned, and everybody underneath it is perfectly aligned. The supervision is the thing where you fine-tune, okay, that one’s slightly out of whack, so let’s bring that one in, and that one’s or that person there is struggling with something, maybe something coming from the children, maybe something coming from outside of the system from home or or wherever. Um the role of the manager’s supervisor is to help reflect and take stock and work out where they are. Um, and within that, I mean, the there’s lots, you know, there’s lots of different supervision models. There’s an awful lot. There’s, you know, seven-eyed model, there’s a four by four by four model. Um the in the old days in the children’s homes regulations in the UK, you got in England rather, in uh slightly different in Scotland and Wales. But in England, you you used to get eight points. It would guide you and say, right, supervision should take place monthly and they should cover these eight points. So it’s very prescriptive, it’s less prescriptive now, but it was very prescriptive at the time. But if I try and make things simple, so so you say, okay, well, supervision is about alignment, that bit of have we drifted away from the thing we came here to do? And if we have, can we can we correct? And the second part is understanding, and so so and so you’ve got alignment, are we moving toward the thing? And the understanding bit, understanding is a broad term, but is it’s it includes self-awareness, it includes understanding what are the things that are push pulling us out of shape or pushing us out of shape, it includes understanding what’s going on for the children, which which is uh, you know, I think I think um the trauma informed gets bandied around a lot in the UK at the moment as a way of understanding children that have had adverse experiences in their early childhood.

Colby: 57:37

Not just the UK, yeah.

Tom: 57:39

Okay, so but if you if you think whether you call it trauma informed or attachment informed, or you know, understanding that um it, I I think working with children who experienced trauma and neglect is not intuitive. It’s it’s so the intuitive thing is, and I was in a conversation with well, well, this works with my children, so why doesn’t it work with these children? That’s the intuitive thing. That the someone comes through the door and says, Well, um, he’s been that child over there’s been beastly and called me all sorts of terrible names, he should go to bed early, you know, which might work. Um, I wouldn’t use that at home with my son, but but but I I kind of get the thinking. I kind of get okay, um cause and effect. Okay, so we’re gonna use cause and effect thinking to try and shape the behavior of these children. It doesn’t work with children who’ve had really um unpleasant and neglectful and abusive experiences growing up in their early early life because the the bits of the brain that deal with cause and effect don’t work terribly well. And you know, they’re learning. Yeah, and you know, there’s I’ve got a slide in one of the trainings I do that’s that’s um it’s brain scans of the remaining orphanage kids, and I’m literally showing they’ve not got the hardware, so it’s it’s not even a question of the running different software, they don’t have the hardware that the gray matter is not there to do this cause and effect thinking. So, and I take that as an example of okay, understanding the effects of trauma, it’s not intuitive, you can’t just intuit it. Some people, some people, to be fair, uh are closer to it than others in just by their you know natural inclinations. But um you have to develop understanding to do this job. You you can’t you can’t just intuit your way through it, and so the second part of supervision is about understanding. So it might be understanding okay, what’s the neurology of a traumatized child like and why is it unhelpful to use sanctions and rewards, and ineffective actually, but but actually actively unhelpful. Uh, and what can you do instead? And but then the other part of the understanding thing is understanding yourself and understanding. Well, what what is working with these children provoking in you? Um, why is that? And actually, um to well, I I I because uh there’s a real issue in the UK with turnover in this sector. So so people come into the work and they leave the work. Now I think there’s various reasons for that. One one reason might be that organizations might the people at the ground floor and the people at the top of the organization are not well aligned, but I think a big reason that goes unacknowledged is working with these children can provoke feelings that are very uncomfortable. And without supervision that helps you sort out what is your stuff that was in you when you came through the door, and what are you picking up from the children? What’s or HR, what’s going into you? Um without being able to sort those things out, and I’m I’m trying in a very simplistic way, I’m avoiding jargon to talk about um personal and diagnostic counter transference. But the the I tend not to use those terms in the workplace, but um, I’m doing it for you because I know you’d get it. Yeah, it’s just the two of us, yeah. So the that um diagnostic country the the idea that that somebody else that you could have a feeling that you don’t have a valency for, it’s not yours, you’ve picked it up from one of the children. If you don’t understand that, if you’re not helped to understand that, you might think it’s you, you know, and and that could be it could be feelings of depression or anxiety, it could be feelings linked with abuse. And I think if you’re not helped to process that stuff and it’s strong enough, you probably you probably start to feel like you might be a bad person or a depressed person, or oh, this isn’t for me, and run away from it.

Colby: 1:02:05

It’s it’s that um oh vicarious traumatization in a sense, isn’t it? It’s well it not in probably in more than a sense, but um it’s what what we absorb, I guess, from the work, and um individuals and organizations absorb a lot. And we and we have individuals and organizations who work in this area who them who become very much like the clientele that they’re serving, um, probably in part because of a lack of space and time to reflect on what’s actually going on here, to think, you know, to think about the work. And I think there’s three things you’ve you’ve kind of mentioned which align very much, there’s that word, they align very much with um my most recent past guest, uh Adriana Diaz, talking about a program in Portugal, but uh supervision on that project aligns with what you’re talking about. At the very least, it’s about what’s going on for us, it’s about what’s going on for the children, and it and it’s what’s going on in the organization. That’s how I understand um what you’ve talked about, how aligned we are with the primary task, what’s going on for with the kids that we’re seeing, and what’s going on with us as well. And we need at least those three aspects of supervision. Um well that they are very important uh to um facilitate an outcome where we where we work closely to and with that that primary task that we have.

Tom: 1:03:49

I think like I say, I I I try and keep everything really simple. So it’s the the alignment thing is are you approaching the primary task? And the understanding thing is, well, what are the many forces that might be acting on you that prevent you from aligning with the primary task? That and that could be unconscious processes, it could be um, you know, stuff coming from the children. It could, it could be, you know, it could be, you know, for a manager the regulatory environment, it could be the organization and things that are going on in the organization that might not be, there might not be a straight line relationship with the children. There usually is, you can usually find uh if you if you’re working with children who are whose presentation is dysfunctional, that dysfunction will get into the organization and it mirrors up and down. And um in an effective organization, organizations organize themselves in hierarchies, and in an effective organization, the way I describe it is anxiety feeds up through the system, and what should be coming back down is is a is containment, is processing the anxiety, metabolizing the anxiety and thinking with people, because the the you know the the understanding bet is being able to think about what’s going on rather than just experiencing.Colby: 1:05:06

Is it too simple to say that um what is really required in this work, but whether it’s um delivering a quality residential care service or or a foster care service, um or or performing the role of a statutory social worker or statutory child protection worker, probably one of the foundational things or the things that are of most important in this work is to have the time to stop and think about the work and and what’s happening for you um and what’s happening in terms of what you’re delivering to um to your client group.

Tom: 1:05:49

I think it’s about being balanced as a professional. So you I I was someone once described me and said, Oh, you’re you’re a doer, not a thinker. Because in my early career, I kind of got ahead by getting lots done very quickly, and uh that hit home because I can’t there was something very real about that that comment at that time, and the inference was I wasn’t being particularly reflective, and I certainly wasn’t looking at myself. And um, so you you we get rewarded in career, in profession, for being doers, getting stuff done, and you know, the likes of us would speak up for spaces to reflect, spaces to think, spaces to understand. But you have to have a balance. So, my you know, critique of organizations that are very psychologically informed and perhaps work in a psychodynamic way is they will think and analyze ad nausea and not get things done. And things need to get done. So that it is that balance. And I wouldn’t say like for most organizations doing the work that I’m involved in in the UK, I’d say there’s probably more doing than thinking. But I have come across the opposite scenario where there’s an organization that’s very, very good at thinking, very analytical, very um smart, introspective, and so on. But they struggle to get things done, they struggle to turn that processing and thinking into activity that makes the world a better place. And so it it is, you know, I go back to that, you know, the qualities of an authentic leader. Um one of which is um so the the qualities of the authentic leader are self-awareness, balance, transparency, and morality. And the transparency and morality thing together are about I think that that’s there’s a big lot of talk in leadership circles about being vulnerable, you know, allowing yourself to be vulnerable. I think there’s a link between trans if you if you play in the space between transparency and morality, you probably get to vulnerability, but the balance bit’s important. The the balance bit is um we need to be able to think and we need to be able to do, and you can’t sacrifice one for the other.

Colby: 1:08:25

So I’d I’ve what I’m gathering from this conversation that we’ve had today is that you it if and again, I’m a simple man. Uh I like I like to simplify things a lot too. And people, what what Einstein, perhaps the cleverest man of the 20th century, some would say, uh, maybe the cleverest man ever said, if you if you can’t describe it simply, you don’t know well know it well enough.Tom: 1:08:52

Yeah.

Colby: 1:08:52

That’s uh apparently an Einstein quote. But what I what I what I’ve heard you say, if I can bring up four key things, which is which are what are we here for? What is our primary task? Yeah. Um what’s getting in the way of us let me put it a different way is what is what is the primary task? Um what what does it look like to be delivering on the primary task? What’s getting in the w way of us doing it, and and what what is the the the next steps forward to making sure that we are delivering on the primary task? Would it be too simple? And I I have a feeling I there’s an important point that you’ve made that I’ve one that I’ve missed out in that um little list.

Tom: 1:10:01

I think the but so yeah, I I I am frequently, particularly when I’m working with new people, it’s what are the two questions that I always package up at the beginning is what are we here for and what do you want? Because hopefully they align, but they might not. Um, but you know, so what are we here for? Which is about your role and your role within the organization, but what do you want is more personal, it’s about you as a human being and what your you know dreams and aspirations might be. I think when I okay, so what are you here for and what do you want? Hopefully those two align. If they don’t, then we can do some work to help them to align. It when when there is clarity about the primary task and that leader is going off to align other people, the thing that we’re thinking about when I say what’s getting in the way, what’s getting in the way might be practical, it might be resources, it might be capital, it might be all sorts of things. But quite often it’s something unconscious or or or if not unconscious, unacknowledged. So uh as I said earlier, I think I think a frequent difficulty that, in particular, new leaders have is they’re reluctant to use their authority because they’re worried that other people will regard them badly. Who do you think you are? Um, why you I I can remember the first time I gave direction to somebody, and I was about 22 or 23, I found myself by default leader on a unit, and it was a unit, um, with some children who presented risks. And I I just worked out by elimination, oh, I must be in charge today. And the the the fellow, I can remember his name, but the fellow that I gave direction to was in his 50s, and I fully expected him to either laugh at me or dismiss me, or who do you think you are? Um and I I said, could you and it was about risk management. I was asking him, could he go and supervise a corridor where I knew there was always trouble down there? So send someone down there. Um and he just very politely said, Yep, and went and did it. And and I but I was waiting for something to come back, something negative, some rejection. And I think that that all right, I was lucky enough to be very young when that happened. But I think at whatever point in your career you find yourself in a position where you’re delegating or you’re asking people to do things, you you’re and you’re asking from a place of authority, you’re not asking as a favor. Um, I think a lot of people hit a barrier there. And and there are people running around with director in the title who’ve not overcome that barrier. That um, and then in the in the you know, if you if you follow leadership thinkers uh on the internet, um, there’s a big thing, authentic leadership is that there’s a big movement around authentic leadership, but there’s a lot of stuff about vulnerability and empathy, the empathetic leader, which I think’s all good, but it has to be balanced with, and you have authority and you have responsibility, and in particular, if you’re looking after children where there’s risk, you absolutely have to exercise their authority. You can’t not, you can’t choose not to because it feels a bit uncomfortable. And so um that what are the obstacles, they can be external or internal, and and it can be about what what what’s what’s going on on the inside, and um of uh somebody when I when I was in my early days as a director, somebody used to provoke me with the phrase of who are you being at work, which was a provocation to me because I was struggling with that, how to uh inhabit my role and still be me. You know, inhabit my role without looking like I’m pretending to be somebody that I’m not, and I was struggling with that. I think he could see it, and so he he would regularly deploy the phrase who are you being at work today, which was which was a big I didn’t like it, I didn’t like it, but it was the right challenge. It was uncomfortable, but it was the right challenge. It was it was you know that that was I don’t know 20 years ago. I’ve held on to it. Um so that the the I think very simply, and it is what are we here to do? How do we align people to that, and how do we address the things that get in the way of that alignment?

Colby: 1:14:38

And what’s the plan? It’s been a fascinating conversation, Tom. We we haven’t quite got through all the areas that I had hoped to speak to you about. So I um maybe make it maybe I can persuade you to come on again another time. I as you know, I had a bit of a senior moment there as happens. The thing that I I was try struggling to remember when I was trying to summarize our conversation under four points was the primary task, what do people already know? That was the bit. What do you already know? Um now I’m gonna have another senior moment um about the about the next two. But um, what’s getting in the way of what we already know, and then and then what’s the plan? How are we going to put realize this, how we’re going to operationalize it? Because as one of your mo your latter points has been is it’s you have to be thinking about the work. It’s really important to think and reflect about the work, but it’s you’ve got to also get stuff done. Yeah, you’ve got to be productive, you can’t spend all your time uh being in introspective um about although I I I often sort of think you know, reflecting on my own practice experience, I’m always thinking about what’s going on. I’m always both introspective and doing something, or reflective and doing something.

Tom: 1:16:10

I think I think that’s the place we aim for. So late career, I think I like to think I could say the same that I’m able to do and I’m able to think. Early career, that’s not the case. Early career, I was a manic doer. Yeah, who who probably left lots of collateral damage around him and and wasn’t particularly thoughtful about how I was doing what I was doing, why I was doing what I was doing, and what were the forces acting on me. I think that stuff certainly because I started residential work in my early 20s, and throughout my 20s, there wasn’t much regard for that. I was busy and I was rewarded for my busyness, but I think it was it was mid-career that I was challenged to actually actually meaningfully reflect and develop understanding and develop understanding of how am I being and how are the people around me being and what’s what’s passing in the space between us.

Colby: 1:17:13

Yeah, yeah. Well, once again, it’s just been I think a fascinating conversation and uh um so fascinating, in fact, that uh that I I slowed the process down a bit too much. So hopefully we um we may have an opportunity to speak again um a little bit more about um uh residential care, which is an aspect of care that you have um a career lifetime looking in and around, and uh love to hear more about your your um your thoughts around that too. But uh for the sake of uh allowing us both to get up with the rest of it at the end, uh mine is very short from here. Uh but yours is still mostly ahead of you. Um thanks again, and uh hope to speak to you again another time.

Tom: 1:18:09

Thank you, it was my pleasure.

Building Healthy Birth Family Connection – A podcast interview with Adriana Dias

How a Reflective, Respectful Approach Helped Families Choose Healthier Relationships

Child protection is often described with neat outcomes and rigid timelines, but the lived work rarely fits those lines. This episode explores a project in Portugal, Revira Volta, that set out to build healthier relationships between girls in residential care and their birth families by widening choice, deepening respect, and anchoring practice in reflection. The team challenged the linear idea of “turnaround” and leaned into non?linear change: shifting direction, trying new strategies, and making room for different destinations. By forming an external, dedicated team separate from daily residential routines, they protected role clarity and created space for a systemic approach. Families were treated as holders of meaningful knowledge shaped by their own contexts, not as blank slates. That stance changed the relationship in the room and opened possibilities that standard interventions often shut down.

The project was built on three intertwined layers of reflection. First, case reflection: building systemic hypotheses about each family’s history, strengths, and vulnerabilities, and selecting tailored strategies rather than defaulting to one-size-fits-all solutions. Second, project reflection: using supervision and expert input to adjust phases, session numbers, and methods as the work unfolded, allowing the design to evolve with evidence rather than forcing families into a preset program. Third, self-reflection: examining personal values, biases, and resonances as practitioners to avoid enmeshment, hold boundaries, and model the relational health they hoped families would internalise. This triad of reflection served as the engine of ethical, responsive practice, keeping the team thoughtful under pressure and aligned with a core aim—supporting healthier connections.

A striking insight was the shift from “reunification at all costs” to “healthier relationships as the true north.” For some families, full reunification remained right; for others, partial reunification—weekends at home, shared caregiving, stepped transitions—proved safer and more sustainable. The power lay in helping parents think clearly about their situation, tolerate hard feelings, and choose for themselves. Containment was crucial here: a trustworthy relationship where overwhelming fears and grief could be expressed, processed, and returned in digestible form. With containment, families felt seen rather than judged, which fostered self-worth and reduced defensiveness. From that steadier base, parents could weigh their daughters’ needs against their own constraints and opt for contact patterns that preserved connection without overwhelming daily stress.

Time emerged as the hardest challenge. Children’s developmental windows are short; adults often need longer to shift entrenched patterns or stabilise life conditions. This mismatch forces systems into blunt decisions. Ribeira Volta navigated the tension by being honest about limits while preserving dignity—naming children’s urgency, acknowledging parents’ pace, and crafting plans that balanced both. Reflective supervision proved vital: it prevented burnout, widened perspective, and protected therapeutic stance. Supervisors didn’t hand out answers; they created thinking space. The team mirrored that with families: not dictating, but partnering, validating, and co?creating next steps. That parallel process matters. When practitioners admit “we don’t know yet,” families are invited into genuine problem-solving, which is both respectful and effective.

Integration set this project apart. Rather than operating as a distant service, the external team worked closely with the residential staff while maintaining distinct roles, ensuring consistent messages and coordinated care. That alignment made practical differences—smoother contact, clearer expectations, and less role conflict. Funding as a pilot encouraged learning, and the team finished with sharper hypotheses about what to change next time: start with “healthy relationships” as the explicit outcome, keep structural guidelines but allow flexible pathways, and invest more in practitioner self-awareness from day one. These lessons speak to systems far beyond Portugal. When we treat families as partners, protect reflective space, and expand the definition of success, we don’t just improve metrics; we help people reclaim choice, dignity, and pathways that fit. That is the kind of non-linear change that endures.

You can listen to the podcast here:

You can watch here:

About Adriana:

Adriana graduated in Psychology from the Faculty of Psychology and Educational Sciences of the University of Porto in 2006. She later completed a Master’s degree in Special Education – with a Specialization in Early Intervention, from the Institute of Education of the University of Minho, in 2011.
 
Adriana is a Full member of the Portuguese Psychologists Association, is specialist in Clinical and Health Psychology, and has advanced specializations in Psychotherapy and Psychology of Justice.

Adriana also holds a Postgraduate degree in Child Protection from the Faculty of Law of the University of Coimbra, and is currently undertaking a PhD.

Adriana recently led the Revira Volta project that sought to build healthy relationships between young people in the care of Livramento, and their birth families. 

Related Podcasts:

If you liked this podcast, then Sally Rhodes’ podcast is another ‘must listen’!


Transcript of Adriana’s Interview:

Colby: 0:00

Hello and welcome to the Secure Star Podcast.

Adriana: 0:04

And Rivira Volta um have a more complex meaning. It means that you choose some pathways, some circumstances, and that aren’t um fitting quite well, that aren’t um uh going well, and you do something. Um sometimes you improvise, like the Portuguese love to do, and you um you achieve a different outcome. And most of the times these families, these parents didn’t have the fair conditions to develop, to um um to to develop their competences, to develop their um their dreams, and uh we thought that they deserved um have that fair condition to flourish. We saw ourselves, the team, the the professionals, we saw ourselves as facilitators of church. Um as facilitators of uh of dreaming. We are uh sharing and we are listening to them, listening about uh their knowledge, because they have knowledge, lots of knowledge. It’s a different kind of knowledge. It’s uh knowledge learned in different countries, but they have knowledge. Sometimes they choose um not to be all the time with their girls because they understand that they have uh conditions to learn. The self-conscience, uh the self-monitorization, the self-conscience, the self-knowledge about ourselves uh that can help us to choose what we want was one of the most beautiful uh goals that we achieved. When we are um when we have um we have this power of choose uh and we choose our pathway uh and we um have this how to cheat, um then we are um pacified with our choices and with what have happened in our lives. But when we uh feel that the the context um robbed us uh degrees of freedom, we are not good. And this was very important for us, um and we cannot uh uh forget that our residences can have um can limitate us if we don’t have um self-conscious or can be um very important uh um tools to work with the families because we know uh um who we are. I think that’s very important in enough in future projects of this nature.

Colby: 2:55

Hello and welcome to the Secure Start Podcast. I’m Colby Pierce, and joining me this episode is a fellow clinical psychologist in Portugal who led a project on an aspect of child protection work that is close to me and close to my heart and my head. Before I introduce my guests, I’d just like to acknowledge the traditional custodians of the land that I come to you from, the Ghana people of the Adelaide Plains, and acknowledge the continuing connection the living Ghana people feel to land, waters, culture, and community. I’d also like to pay my respects to their elders, past, present, and emerging. My guest this episode is Adriana Diaz. Adriana graduated in psychology from the Faculty of Psychology and Educational Sciences of the University of Porto in 2006. She later completed a master’s degree in special education with a specialization in early intervention from the Institute of Education at the University of Minho in 2011. Adriana is a full member of the Portuguese Psychologists Association, is specialist in clinical and health psychology, and has advanced specializations in psychotherapy and psychology of justice. Adriana also holds a postgraduate degree in child protection from the Faculty of Law of the University of, and I’m struggling with this, Coimbra. That’s a I know I’ll get Adriana to correct me on that in a moment. Adriana is also currently undertaking a PhD. Adriana recently led the Rivera Volta project that sought to build healthy relationships between young people in the care of Livermento and their birth families. Welcome, Adriana.

Adriana: 5:13

Hi, Colby. I want to thank you.

Colby: 5:17

Oh thank you for coming on. Now, there were two, there were the names of two universities there that I probably should have checked beforehand how they were pronounced. Uh and I didn’t. So one was is it Min? How would you Minho or how would you pronounce that university?

Adriana: 5:37

Minho, Minho, Minho. Yes, Minho.

Colby: 5:40

That’s one person Portugal. Minhos. Yes, I’ve got one from one. The other one I I I’m pretty sure that I failed at. What was the the the one where you did the um the other qualification in the faculty of law? What what’s that university called?

Adriana: 5:59

Coimbra. It’s the uh major yeah, the the third major um city in Portugal and the one of the most ancient um universities in Europe, Coimbra.

Colby: 6:13

And I I think of myself as a an amateur historian. I love history. How I’m embarrassed that I got that name. I didn’t know that. I didn’t know that, and I got that name wrong in the pronunciation. Um never mind, never mind. Now I also said Rivera Volta. Did I get that correct? Yes, yes, so Rivera Volta, yes.

Adriana: 6:47

I can’t do um that the the the R there.

Colby: 6:52

Roll the R. Yeah, yeah. We took I think we call it rolling the R, and I can’t do it. I I and that noise that you just made, uh, my mother and my sisters can do it, but I can’t do it. With your tongue that roll with the R the vibrating tongue. I can’t do that. No, but anyway, Rivera Volta is as good as I can do now.

Adriana: 7:16

Yes, the Portuguese have the Portuguese the Portuguese have some sounds that are a little bit difficult because they are very specific.

Colby: 7:27

Yeah, that noise, that noise, you can’t do that. Yeah, yeah. So Rivera Volta was the name of the program that um that I was mentioning, um, that I’m really keen to speak to you about. In in English, what does Revere Volta mean? How does it translate?

Adriana: 7:51

Um the translation, um the bad uh translation I I found uh was turnaround. But um this is very this isn’t very accurate because I think turnaround means that you go and you come back and have a more complex meaning. Uh it means that you choose uh some pathways, some circumstances and um that aren’t um um fitting quite well, that aren’t um uh going well, and you do something. Um sometimes you improvise, like the Portuguese love to do, and you um you achieve a different outcome. Um you have you you do um you um move these uh the pieces of the the circumstances and you can have a different outcome. Um uh we hope a better outcome. So is that you mix all the things, you do different things, you uh experience uh different uh strategies, and uh then you have you have maybe you have a different outcome. Um turnaround, it’s a more linear um process. You go and you come back.

Colby: 9:08

Um so Javira Valtis is that well work with birth families, um, work in this space, child protection is never linear, it’s it’s always um uh follows follows a non-linear course. Yeah. And and if I understand you correctly, what you’re saying is it it’s not turnaround and come back to where you started, it’s changing direction, more like changing direction, taking a different path.

Adriana: 9:41

Yeah, yeah. And maybe you have we will have a different outcome. Um in this context of the project, um, we thought that families deserve uh fair conditions because the system isn’t always fair, and life isn’t all isn’t always fair. Um, and most of the times these families, these parents, didn’t have the fair conditions to develop, to um um to to develop their consciousness, to develop their um their dreams. And uh we thought that they deserve um uh have that fair conditions to flourish, to give them their their girls, because uh livramento um is a residential care home that have only girls. Um they they deserve uh that right conditions, right in comments, um to flourish.

Colby: 10:41

So the project was very much around supporting birth family, birth parents to be a better the best version of themselves that they could be. Yeah. So that and and and my other my other understanding of the project was that part of helping them to be a bit a better version of themselves as parents was about re positively reconnecting or facilitating healthy relationships um with their girls young people, yeah. They’re girls that reside in Livermento. Yeah, yeah.

Adriana: 11:24

We are sorry.

Colby: 11:26

You go ahead.

Adriana: 11:27

We always uh we thought about uh sorry, we um we thought uh most of um of the times uh give them um more degrees of freedom to choose. And that’s very important because we are not educators uh in this project. Of course, we share with them knowledge, scientific knowledge, because that’s important. Um, but we were um we saw ourselves, the team, the the professionals, we saw ourselves as facilitators of change, um, as facilitators of um of dreaming. Um, because dreaming is um achieving uh a more um degree more degrees of freedom to choose. And most of the time these families, these parents didn’t have lots of degrees of freedom to choose in their lives.

Colby: 12:25

Yeah, so you are as I understand it, you were opening up choices and new pathways for them to follow. How were you doing that? How were you how was the project uh uh being delivered? How were you were you um giving those those additional or those extra choices to birth family?

Adriana: 12:50

Um first of all, um we thought that we have to have uh an external uh team. Um Livramento, the resident residential care home, and uh have uh a team that uh work directly with the girls. Um in they are they were they are uh their educators, uh they um they um organize their daily routines, um the they are they go to school. So this team uh work as the educators of the girls, but this internal team um cannot um work with their families without having a conflict of roles. Um because if they do the both roles, they have to um change all the time the hat of the role. I I I um use this metaphor. I have a hat is a role, I take off the hat, I take on um another another hat and is another role. Because when we work with the families, uh we have to have um uh a systemic approach. Uh all the elements uh have to be considered. Um we can focus on one or another element uh for some time, but we have to have the the whole vision. Um and we need a team, an external team, that worked specifically with this approach, this systemic approach. Um we included the girls, of course, because they are part of the family, even if they in that moment they were uh they aren’t with uh living with the families, but we have to focus on the wall, the whole system. So um we um thought that we need an external team. So we created this team, the team of Rivira Volta that worked uh with the families. We work with 10 families because this was um uh pilot project, um, and that 10 families were chosen uh with the the the internal team. Um um that uh because the that families, uh that girls, um the life project of that girls uh was um the reunification. We thought that the better project, the better life project for that girls was the reunification, because there are um lots of girls that are in the in Livramento, um that uh the the project isn’t the reunification because um the system, the the team uh doesn’t uh understand that um the family um can be um secure for that girls, uh can be um minimal conditions of uh security to to that girls be in the family. So we uh worked directly with the internal team, but we were we we had uh different roles, and that was important because families um had to have um a therapeutic um uh relationship with us uh uh with um confidence um trust, sorry, uh with um um a collaboration uh approach. Um they work with us and we work with them. We are not teaching anything, we are uh sharing and we are listening to them, listen about um their knowledge because they have knowledge, lots of knowledge. It’s a different kind of knowledge, it’s uh knowledge learned in different contexts, but they have knowledge. So um this help us to work um with them uh at with this uh approach, with this collaboration approach. Uh and that was a very important point of this project. The other point, uh, very important point was reflection. We have um to have to be all the time reflecting about the um the the way we are conducting the project because uh of course we didn’t uh invent anything. This project wasn’t new uh in their um approaches, um, in their basis, because we had lots of information of the previous projects, but this one we wanted that um was adapted specifically to this context, and that was new because we had to think about the kind of families we had, we had the kind of context that families uh were, and we have to um think about uh the possibilities, but uh all the time we had to adjust what we were doing so we uh reflect lots with the internal team, uh we reflect um uh within the team uh of Vina Volta, we reflect with our supervisors. We have um um a supervisor, uh Patrick, um and um we have some experts of Portugal that uh helped us to reflect. And the reflection was um a base point of this project.

Colby: 18:29

It uh the way you describe it, Maria. Sorry, I can edit that bit out.

Adriana: 18:37

I am I am Maria, I am Maria. Adriana Maria is my name, so you are you are good.

Colby: 18:45

I it I know it’s I’ve just got I I got that stuck in my head at some point, and I’m not sure how, but yeah, I’m pleased to hear that it is, you know, one of one of your names. Um anyway, what what I was gonna say is that listening to you, it it sounds like there were there were those two key elements. It was it was very much a reflective project and a reflective process that was happening, and I can imagine one in which um you didn’t see birth parents as um how would I put it you didn’t you didn’t see them as non-experts in their own life. If I yeah, you rather you saw them, you met them where they were where they are, yeah, and you collaborated with them to open up possibility new possibilities for them in their life. And it strikes me that it was it’s it’s a very respectful approach to the birth parents. Um child protection systems um often struggle to help birth parents feel restricted through respected through um the process and a child’s journey through care. So it was a very as I’m listening to it, it was very respectful, it was very collaborative. Um you were attempting to change the course of the family’s trajectory as yeah. Um and part of that was um about fostering healthy connections with with their with their girls, with their girls in Livermento. Yeah, and you you mentioned that there was a a reflective process, perhaps with with reflective supervision with Patrick Tomlinson as well as um within the Tomlinson. Yes. Perhaps um tell me what you think was the importance of it being a reflective project and there being that reflective supervision that occurred.

Adriana: 21:18

Uh this reflection uh as some um points, uh some main points. Um in one uh one hand we had the reflection about the cases. We had to think about the specific cases, um, the ten families that we were working. Um and we thought about their um characteristics, um uh we construct um systemic uh hypotheses about what was happening, about uh uh their pathways, the previous pathways, and the the strengths and the fragilities. We uh thought about this, and we use um uh an instrument that was uh that it was created by um um a Portuguese um teacher and and and um um Madalena Larcan um that is um in Portuguese is Imias, um that helped us to have a um a world vision about the the conditions of the family. Um and um this kind of reflection helped us to uh work directly with the families uh and use the right strategies, the right uh strategies, what we thought was the right strategies, um, improve dynamics, uh etc. And there was another kind of reflection that helps us to think about the project, the the phases of the project, the number of the sessions, the um the main strategies that we can we could use in the um in uh each phase of the project. Um and this was um uh a kind of reflection that we have with uh with Patrick, but also with the other experts, um, the design of the project. Uh that’s what what I I mean. Uh and uh a third um group, I can uh of uh of sessions of reflection was about ourselves because we thought that the team um uh had to reflect about um about um we we have to to reflect about ourselves as professionals and as persons. Um we have to uh reflect about our values, our uh vision of what is a family, because uh our um our core um visions of what is life. Um and we we did um um um some um exercises um of reflection about ourselves that help us to um to um to improve our competences, personal competences, social competences, and uh therapeutical competences that um we believe uh help a profession to work better with the families. Um Patrick uh said once that the the way we behave with each other as a team will model the way uh the families will behave with the um within them themselves and within us because they are always like like a child uh a child um when we have a child is always observing the parents, um the families are always observing us as a team, as a person. So we have to improve ourselves as a profession, professionals to uh do a better job with them, um, but also to model um the uh some things that we believe that will help to construct um healthier relationships. If we model that healthier uh relationships with the family, the family maybe will um um can um build that healthier relationships within the elements. I don’t know if I explain myself well, but very well. These are three um parts of reflection.

Colby: 25:48

So I’ll I’ll tell you what I what I took from that, which was that there is there’s the reflection on the family and their circumstances and their needs. There’s the reflection on the project. So it starts off uh as a project with I’m I’m guessing with with a certain with certain understandings and certain processes, but they’re always subject to review and and and following a different path. And that fits nicely in the definition of Rivera Volto, as you talked about, you know, that there’s it’s a cry it’s not set in stone, it it’s not just the families we’re wanting to um go to help to go in, have choices about uh other directions that they can go in. The project itself can develop and grow. And and and again, it this there’s this link, as you say, between you you put it about how we uh as how we interact with a team model something for the families about how you how you interact. But I also but but you were it was like you were all on the same voyage of discovery, you were all learning, developing changing path, perhaps. And and the third element of of the reflection was in in reflective supervision and thinking about your own experience of the work and your own values, your own thinking about family, what is a family, parenting, and you were being more consciously aware of biases, I guess, or or the and blind spots, but but you were more self-aware, um, more able to think about your own experience of the work. You’re to to approach the work in a very conscious, deliberate thinking way. Which I can see again is something that we you you you weren’t necessarily telling the parents how they had to be, what they had to do. You were what you were modeling uh is a different approach to life, and you were modeling that individually, collectively, and relationally with the families.

Adriana: 28:48

The the the idea of giving them more choices to choose, but uh in the end, uh the ones who choose are them, not us. They did they don’t do what we say it’s right because we don’t know what is right, um we know what is um what the the science tells us that is wrong, and we share with them the consequences, but uh in the end they um they choose what is right for them, and sometimes and and happened this uh in this project, sometimes they choose um not to be all the time with their girls because they understand that they haven’t uh conditions to that. That and that happened uh in some of the families. Um in the end of projects, uh maybe the the in the at the beginning the the idea was the reunification, the the whole reunification. In the end, uh some of the families understand uh understood that um um the old reunification wasn’t the the the better outcome. we have a partial reunifications. The girls go to the family at the weekends and they stay at Livermento um in the the the rest of the days or they go to the family um some days or uh half of the week and they stay at livramento uh um for some days and this was um a better outcome because uh the the intensity of the the the relationship um make our uh that relationship healthier because they don’t didn’t struggle with uh so many challenges daily challenges and um this conscience that would the the um the parents um um gained uh was uh one of the for me was one of the more um beautiful uh goals that we achieved because um the change the the the the the changes are important uh but the self-conscience uh the self-monetrization the self-conscience the self-knowledge about ourselves uh that can help us to choose what we want um was one of the most beautiful uh goals that we achieved um this um when we we thought uh in this project we thought about uh some uh main principles we wanted to to um to apply one of them uh was auto chip the auto chip is very important for us because uh when we are um when we have um we have this power of choose uh and we choose our pathway uh and we um have this how to chip um then we are um pacified with our choices and with what have happened with in in our lives but when we uh um feel that uh the the context um um um robbed us uh degrees of freedom we are not good and it this was very important for us yeah yeah there was one word that you said that i i i didn’t quite get but what i’m understanding you’re saying is that it was and this is in when child protection authorities become involved with families it’s a it’s an incredibly disempowering experience for them and though families may already be struggling the child protection the child the intervention the intervention to keep children safe often enough maybe almost universally further disempowers the family because it’s a state intervention we we we we are going to take the children into our care for a period of time because we believe that you can’t do that and that’s an incredibly disempowering uh and and parents don’t give a good account of themselves in those circumstances they’re not they’re not they’re not they often struggle to relate to child protection authorities uh in a skillful thinking way yeah they they’re more reactive and defensive because they’re hurt yeah and what one of the concepts that we talk about on this podcast fairly regularly of late is is the concept of containment and containment being the the relationship that um that we develop with people whereby and it’s a bit like a supervisory it’s a bit like lots of relationships it’s like the parent-child relationship it’s like a a a mentor or supervisory relationship but one of the core um component or aspects of um containment is this idea that when you’re interacting with someone they can share with you their most overwhelming experiences fears sadnesses and that you can then feed it back to them in a way that is more manageable for them yeah you can help them so in that doing so you can help you help families make sense of process and make sense of the experience that they’ve had now why all this is important is because of something else that you said which was um that one of the outcomes of the project was that what that you that was you loved the most was that parents were able to think about what was the best part.

Colby: 35:17

Yeah so a containing relationship is a relationship that helps people to be able to manage difficult overwhelming situations and and and be able to then think about what is the most appropriate path.

Adriana: 35:38

Yeah so that I mean that’s as you say it’s beautiful that that families were able to think about what was best for them for their girls and for themselves and and be able to make decisions along those lines a very a very good outcome yeah Adriana I was wondering um you said that there you you referenced that there’d been previous projects but why why did this why do you think this project needed to be done as a you know at when it was done and how it was done because um this projects was uh we did this project within the residential care home um there are other services in Portugal um that work with reunification but um uh they are um based in CAFAP um the centers of family support that uh do different kinds of of of work they work with the families um when the children are within the families they work with the families that the parents are divorced and they have to um manage the the the the con the connections and the contacts within the the the two progenitors um and they work within the reunification um but they are more uh general uh they work quite well but they are more general and we wanted a project a team that worked specifically uh within the the residential care home uh a work uh a team that works specifically with this within this context uh a team that work um very closely uh within the the the another the the other team that that um work with the girls um and uh we thought that uh this kind of project could be uh uh different from the um the other services that are um being doing in portugal because um they um serve a more um um more uh communication that is more um um close uh that’s can that can we can uh work the two teams can work uh directly daily uh and uh the the the attention we give to the families to the girls to these dynamics could be more um more specific yeah it it sounds like it was an integrated project integrated between where the families were at where the girls and where the girls were at right as opposed to uh yeah you know the girls live here and the families live here and there’s a service over here um there was much more integration between the three yeah yeah yeah but do you recall any particularly significant challenges that you you faced in um in delivering on this project and its aims yes um some of the challenges was uh i i I tell you uh um a while um was the we have to reflect about the the um the path of the the the project we have to um do some corrections to the number of sessions dynamics the strategies that was uh some of the challenge but another challenge that i didn’t uh talk about um yet was the what i i i don’t know if i can explain myself but what we um called the time of the family uh and the time of the children um these two times uh weren’t always the same uh the same compass um because we know the time of the of a child is very short they just have a window of a window of opportunity to to develop some kind of competencies um and we have to rush um our our intervention with the children because they don’t have time that kind of time uh they have lots of time in life but they don’t have that kind of time of to develop some um some some competences and um and the time of the family uh the time of the um the adults is a different kind of time and sometimes um we know that the fair conditions for an adult to develop is here two years because they have to have time to think to reflect to talk about to uh experience experience some different kinds of uh um of uh circumstances of uh um of um um situation situations uh to change but the time that the that girls their children have isn’t one year two years three years and this this compass uh between the two times was a challenge for us because sometimes we had to take difficult um decisions um with the parents and the um with the the internal team because the two times don’t don’t don’t match um and the the parents deserve this fair time but the girls didn’t have that time um and this this is a very for me as a professional this is one of the greatest um challenges of interventions because sometimes this um make me I don’t know if I can use this word but we are persons that this make me sad because I I I I realize that sometimes we cannot achieve all goals we cannot achieve all outcomes we have to choose between what is the better outcome for a children um and what is a better outcome for an adult and for the whole family that have this time too I didn’t know if I I explained myself but this is one for me one of the greatest challenges of the project.

Colby: 42:28

Yeah I won’t repeat what you said but um it did come through very clearly what you were what you were basically saying was that um the children the girls and their families were out of sync out of synchrony in I guess we would just say out of sync in terms of where they’re at in their development yeah and um and sometimes to I guess uh for the parents to get to that place where they are the best versions of themselves as parents is is is going to take time longer than the length of I guess a project like Rivera Volta.

Adriana: 43:13

Yeah and I I was wondering while you were talking about it Adriana um about the role the role of supervision the role of the reflective supervision in terms of um coming to understand that and and whether there are other particular um insights important insights that were gained as a result of or uh as a product of that reflective supervision process um the the role of supervision um I guess it uh has uh two main goals and we we get in love a lot with supervision because our supervisors uh have um a different experience and a larger experience of course so they can give us different inputs um about the design of the of the project about the um the um the conditions and um the hypothesis of the uh of of cases uh and that was very important for us because sometimes we are not uh um we are not uh um seeing something uh that they they they they give us a different input and we can we could uh change our vision of what was happening uh within the family but um the supervision uh especially the supervision with patrick because it was um more um personal uh the the our uh the the the the other team that helped us uh help us more with the the reflection of cases or um and the with the the design of the project but patrick helped us to reflect um in a more personal way and it was very important for us to give us this self-conscious of our resonances uh of what was happening with us as persons and as professionals that were uh that were uh facilitating or that were not facilitating the work that we were doing with the families and that was important very important for us as a team um for me as a as a profession but for us as a team we were three uh three psychologists if i i didn’t say that um but uh was very important for us because we could um understand sometimes that some resonances about our visions about life about our visions of our preferred visions of about families about life about parents um our expectations about what we wanted to uh to achieve because sometimes we we work so hard with the families that we sometimes I think we we we become uh in in certain way part of the family uh and that take us take us off the therapeutic um our in some way take us the therapeutic um um capacity and uh and the the supervision help us to to be with the family but um um without losing this therapeutic capacity i you understand what i mean yeah it it it’s about i mean i would say it’s about being able to think about the circumstances of the family in a i guess i we would say a metacognitive way but it’s really um it’s it’s about being one step removed may maintaining a position one step removed and observing the goings on of the family but also observing what’s hap where our own interactions with the family our own and and where we where we sit in this dynamic with the family so I think that yeah the role of supervision there as as I understood it was that it helped you maintain perspective about the family to help maintain perspective about your your own part of that dynamic with the family that working dynamic yeah and um I mean we I think one a theme of this podcast Adriana is about supervision and the the absolute importance of it that it it’s that it’s so critical to work in complex um endeavors like this um where that that it where it’s quite confronting for us and it also can really tug on the the the emotional heartstrings we would say like it it yeah it’s so so yeah supervision I think is vital and in particular as you describe it it the fact that it in it doesn’t necessarily have to give you all the answers it it it just needs to help you be able to think yeah and in the same way like we do with the families.

Colby: 49:14

That’s exactly what I was going to say we don’t have to tell the families exactly how to live their life or they should be living their life or or what all the answers are. In fact uh another theme of this podcast has been I don’t know or another another element of the discussions has been this idea that we don’t have to know everything. We don’t have to know all the answers when we admit that we don’t know then we create a space where you can have a meaningful conversation and work things out with people. And that’s when you’re doing that with your colleagues and with your clients that’s such a respectful way of of conducting that interaction and I could and if you did nothing else treating your those pet those families with respect yeah would change their life course to some degree just treating them with respect treating them as partners in an endeavor in a journey treating them as people of worth my own apart from my my big interest in attachment uh Adriana my other a big interest at the moment is or has been uh for a long time is in self-worth and and I think all therapeutic endeavour that improves self-worth will bear some pretty good outcomes for people because the alternative to self-worth is worthlessness and people make really poor decisions about their life when they feel worthless.

Adriana: 51:18

You talked about over the um the course of the project um your own thoughts changed the project changed um but in our pre-meet when we when we met beforehand you you talked about how your own thinking changed over the course of this project um I wonder if you could tell us a little bit more about that what changed in your thinking mostly um I think that when we started the project we thought that we were working with the families to the reunification to the wall reunification um and um we um uh designed a project with the um a certain number of phases that uh was um was uh implemented or will be implemented with that uh uh order uh and then at the end the the the the outcome was the reunification i guess it’s um when i think about that uh in risk in um looking um back i i think that uh we have a a kind of i uh idealistic view about uh uh about this and can i can i just jump in and say that’s a very can I just jump in and say that’s a very much a psychologist way of doing things yeah very strands and all of and you were three psychologists yes yes yes yeah yeah yeah I I agree with you um and and it was um yes a beautiful and idealistic view about the the the things but when we were um um implementing the project we started to think that reunification can be a more um a less strict uh concept um because we we started to think about healthy relationships more than reunification yes reunification is important and maybe it will be an outcome in some um situations but the most important uh most important thing that we could work with the families was working uh within the the healthier relationship relationships between them and then we thought and we reflect lots about what is a healthy relationship we did um lots of exercise um um in the context of supervision and uh then with the uh with the families uh thinking about what is a healthy relationship what that means what mean these concept what uh includes a healthy relationship and at the end uh um for us the better outcomes was when the the the families gain this um self-conscious again um uh of what is a healthy relationship and um within their specific family uh what is a healthy um how can we operationalize a healthy relationship sometimes a healthy relationship a wealthier relationship in that family was uh the girl um go uh to the family again and live uh with them and uh we have a total real uh reunification sometimes the outcome the better outcome for a healthy relationship was the girl stay at livramento start study um for more years uh and go at the weekends to the family and that was uh a um a good outcome for a better for a healthier relationship so that changed that idealistic view of the the the phases the orders um the number of the sessions uh the a clean project very uh very um very tidy project i i guess um that that change in our head um and the um the the concept of healthy relationship uh become more important i think that was the great um change in my mind in our mind yeah wonderful wonderful outcomes um of course um from from my perspective um if you know that the a a really terrific outcome as you you’ve talked about it is um these best connections the best possible connections at the at the time um that were possible that that certainly also though um that um that capacity to think and reflect on what what was a good outcome for for them as a family yeah I think that that’s that’s remarkable because um in my own experience um the way in which parents feel like they are treated in child protection matters then they become they can the that treatment that disempowerment can make them really struggle to be able to think about what’s in the best interest of their children yeah they become much more inward focused so yeah so the you know being able to achieve that outcome is is remarkable and well done do you think there’ll be further projects like this um either with livramento or or um um in Portugal more generally we want to uh replicate the project um maybe first uh to Libramento um so we can uh uh have more um uh more specific data um because uh like I said it was a a pilot project and we was um we thought a lot about uh how we can uh implement the project and at the end we feel that we we need to start again to do some things differently um to um um to see if uh how what we thought previously uh will have different uh um outcomes um but we don’t know yet if um it will be possible yeah you had my understanding is you had funding you had some uh external funding for the project as well is that right yeah yeah yeah it was like um bp like aisha yeah it was uh an external fund an external yeah like it’s a bank oh it’s a bank yeah yeah yeah so it’s like um almost I’m thinking philanthropic but it’s not not that’s not the right word um but it it’s it’s like social funding I guess a bank yeah yeah a bank uh yeah okay so that have a bank that have a project of social funding yes it’s like that yeah yeah so if you did a project again you would you would you you would take on all of this learning from this pilot project and you would you would um start in a different place I guess um yeah yeah but do you do you I I’m interested to know whether you it would there would be a different outcome to the one that you achieve that you would be looking for maybe we start um because when we realize this kind of uh of uh things i i said to you uh we are at the middle of the project maybe if we start from the beginning we have uh more time to do things like we thought um of course the guidelines of the phases of a project the number of the sessions the stretches the dynamics these are always uh uh this is um all uh important things we have to have that we have to have limits we have to have guidelines because we cannot live and this is this is true for everything in life we cannot live without limits and without guidelines but um if we start with this vision that the the better outcome is the healthier relationship not the to respond to the expectations of a system that wanted to uh on off um answer that oh oh we have uh reunification or we don’t have a reunification uh this black and white response um maybe we can have more time to um do things with families differently and maybe we can go for um go further um in the outcomes uh in the the results um and another thing i think is very important in the in in future projects is the um this reflect reflection about ourselves as a professionals as professionals because i think this uh was um a very important point of this project um of course um we know from the for our formation uh based formation that uh we have to have um professional skills uh therapeutical skills but we forgot lots of the a lot of times um of uh develop our personal skills uh as persons and when we are in uh with the families uh with persons we are the professionals of course but we are the persons too um and we cannot uh forget that our resonances uh can um have um can limitate us if it we don’t have um the a self-conscious or can be um very important uh um tools to work with the families because we know uh um who we are i think that’s very important in enough in future projects of this nature

Colby:

yeah well i i really hope that there are future projects of this nature i hope you get an opportunity to um put into practice some of these key learnings um that you you that you made from this pilot project but i i guess i i think that the the outcomes that you achieved are are really good outcomes anyway so that you the any subsequent projects the outcomes are gonna be that you’re going to look for are going to be very similar these best most healthy relationships between the children and their families i would add um growing um empowerment in the birth plan in amongst the birth families growing their sense of their own worth growing their sense of their own uh importance in the lives of their girls or their children um I would add um achieving an outcome where parents are able to truly reflect on what is in the best interest of their children which is really quite different to the circumstances in which um child protection authorities place children away from parents so I think there’s some all of those things are such worthy outcomes for a project like this um I I wouldn’t change the outcomes with the subsequent project you might change the process but I think the I think the outcomes are great and um thank you very much for coming on and um um english is not your your your first language obviously so um very brave of you to come on and um communicate with uh uh with uh an English uh podcast in this or English speaking podcast in this way as we mentioned earlier my Portuguese is nothing like your your command of English I know two things in Portuguese so thank you again.

Adriana

it was it was my pleasure Colby very thankful for for the invite